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MEDIA ANDPUBLISHING INDUSTRYNetSuite ServicesIf any industry understands the needto innovate in a changing economy,it’s the media and publishing industry.Regular headlines about mergers andacquisitions among media giants andstart-ups, and the growing popularityof streaming services such as Netflix,Hulu and Amazon Prime all point tothe fact that companies in the mediaand publishing industry are goingthrough rapid, major changes.Key Benefits Innovation Agility Improved operational efficiency Improved controls Improved accuracy Proactive decision making Increased profit marginBusiness models are changing atlightning speed, and as a result, soare business requirements.www.netsuite.com
Chief among them are the need to remainrelevant in an industry where content andaccessibility are seemingly infinite; the needfor a business system that can adapt tothe constant changes; to diversify revenueopportunities and mitigate financial risks; and tonavigate integration challenges as you explorehow to control digital distribution channelswhile keeping custody of the content.Investing in the right solution is the firststep in gaining a competitive edge. Just asimportant to your company’s success is theimplementation partner you choose. Whilethe software provides the platform you needto grow, the right services partner can helptransform your business.You need a services provider that is agileenough to navigate and withstand industrydisruption, preventing you from losing timeand money. You need a partner that enablesyou to create processes that lead to higherproductivity and allow you to focus on whatyou should be focusing on: remainingcompetitive in an industry where change isthe only constant.NetSuite Services is that partner.NetSuite Services offers companies in themedia and publishing industry support forthe full lifecycle of the business—from theinitial NetSuite implementation with ourexclusive SuiteSuccess methodology—to ouronline training services with Learning CloudSupport—to continuous managed services with Oracle Terms of Use and PrivacyAdvanced Customer Support. We help mediaand publishing industry companies seamlesslytransition to the cloud while addressing theindustry challenges of digitization of businessprocesses, diversification of revenueopportunities, mergers and acquisitions,major disruption in digital media distributionchannels and custody of content.Our services team is comprised of a deepbench of consultants with an in-depthunderstanding of companies in the mediaand publishing industry, the challenges youface and the best practices to help youtransition to an optimal state of operations.We leverage the SuiteSuccess model andmethodology to ensure a solution built andvetted for companies like yours. The resultsare improved operational efficiency, greatervisibility into the business, improved controls,proactive decision making, increased resourceutilization and increased profit margin.NetSuite Services – For the Full Lifecycle ofYour BusinessNetSuite Services is successful in meetingthe unique needs of the media and publishingindustry because of the holistic approach wetake with every industry. From ConsultingServices, to Education Services to SupportServices, to Partner Services, NetSuiteServices offers industry-specific support bothbefore and long after you go live.NetSuite’s Services provides a full suite ofofferings that includes the following:Page 2
Industry ExpertiseAt NetSuite, we lead with industry. We havedeep expertise and experience in the mediaand publishing industry and we leveragethat expertise to configure and customizethe software uniquely to your business. Thisexpertise is integrated into our SuiteSuccessimplementation methodology and our exclusiveindustry-specific add-on service offerings.Consulting ServicesSuiteSuccess, Packaged Services,Custom ServicesYou’ve invested in us, so we’re investing inyou. Our team of experts help ensure thatyou’re not paying for any software that youdon’t need. Our SuiteSuccess methodologyoffers an agile and staged pathway for youto succeed by engaging you continuouslythroughout your lifecycle and keeping you onan upward growth trajectory.Education ServicesNetSuite Adoption Services, Product Training,End User Training, Learning Cloud SupportOne of the most critical factors impacting yoursuccess with NetSuite is the proficiency of Oracle Terms of Use and Privacyyour users. Our Education Services offeringshelp ensure your users take full advantage ofNetSuite’s features and capabilities. Our expertNetSuite education and adoption consultantswill develop a comprehensive plan designedto fit your users’ learning and businesstransformation needs, empowering them todrive business results. Our Learning CloudSupport offering provides access to learningcontent anytime, anywhere.Support ServicesSuiteSupport, Advanced CustomerSupport (ACS)SuiteSupport offerings range from Basic toPremium to provide you with the answers youneed, when you need them. Customers whorequire a greater level of engagement can takeadvantage of Advanced Customer Support(ACS)—an umbrella offering that providescoverage across all products and all verticals,from technical to functional. ACS is a managedservice that takes you from reactive toproactive, keeping your solution at an optimallevel, mitigating risks and increasing ROI asyour business continues to grow and change.Stairway to Your SuccessThrough SuiteSuccess, we offer an agileand staged pathway for you to succeed byengaging you continuously throughout thefull lifecycle of your business, keeping youon an upward growth trajectory tailoredspecific to the media and publishing industry.Our NetSuite Services team leverages thePage 3
NETSUITE STAIRWAY FORMEDIADOMINATEACCELERATEEXPANDELEVATEESTABLISH Multi-subsidiary growth Billing and revenue management Media buy/sell Planning and budgeting Resourcing and people management Production management Media integration Enhanced approval workflows Billing automation Governance and compliance Customer self-service Advanced planning Client development and marketing Resource optimization International expansion Intercompany automation Advanced reporting Financials and CRM Insertion order management Purchasing Analytics and dashboardsWWW.NETSUITE.COM/MEDIASuiteSuccess model and methodology toensure a solution built and vetted for mediaand publishing companies like yours. TheSuiteSuccess methodology is focused on fourkey areas: Rapid and efficient implementation Leading media and publishingindustry practices Tailored delivery Growth and expansion Oracle Terms of Use and PrivacyWhy NetSuite Services for Media andPublishing CompaniesImplementing an ERP system can be extremelydisruptive. We understand that for an industrythat is keeping up with constant change,time is extremely valuable. You want a quickimplementation and a clear timeline with keymilestones to reach go-live. We can makethat happen.NetSuite Services is the only services providerthat can provide services companies with ALLthe following, and more:Page 4
NETSUITE STAIRWAY FORPUBLISHINGDOMINATEACCELERATE Client development and marketing Resource optimization International expansion Intercompany automationEXPANDELEVATEESTABLISH Multi-subsidiary growth Billing and revenue management Media buy/sell Governance and compliance Customer self-service Advanced planning Resourcing and people management Production management Enhanced approval workflows Billing automation Procurement automation Core financials and CRM Insertion order management Real-time inventory visibility Purchasing Analytics and dashboardsWWW.NETSUITE.COM/PUBLISHING Industry Experience. Our NetSuite Servicesteam has experience and expertise in themedia and publishing industry and a deepunderstanding of the challenges you faceand the best practices to help you transitionto an optimal state of operations. Leading Practices to Accelerate BusinessGrowth. Our competitive advantage isthat we not only have a product tailoredfor the media and publishing industry, butwe also have a deep bench of consultantsthat work with companies like yours all dayevery day who can share leading practices.Additionally, our verticalization in severalindustries enables us to share best practices Oracle Terms of Use and Privacyfrom an adjacent industry, and a more robustimplementation. This insight enables ourcustomers to accelerate business growth. Diversification of Revenue Opportunities.We understand that companies are tryingto diversify their revenue opportunities withmerchandising and other revenue streams.We help guide you with leading practices onhow to enter these new revenue streamsor markets. Navigating Disruption in Distribution.Media and publishing companies continueto explore how they can control digitaldistribution channels while keeping custodyPage 5
of the content. Many companies are gettinginto the platform play and this creates a lot ofintegration challenges. We use our industryknowledge of best practices to address thesechallenges and collaborate with you on theoptimal solution. NetSuite Expertise. We have the highestentered a fruitful partnership—we provide theappropriate amount of handholding to helpyou with your journey. Experience with Homegrown Systems. Manymedia and advertising companies have builttheir own products and their entire businessis based on proprietary technology. We helpyou integrate these systems with NetSuite.number of certified NetSuite consultants inthe marketplace. With our proximity to product Building a System for the Future. We helpdevelopment, we have the advantage ofyou build a platform that represents yourreceiving updates from product developmentrequirements for today but has the dynamicand a broad network of solution consultantsto adapt to move forward into the future.and technical account managers with bothproduct knowledge and implementation Minimal Time Investment. NetSuite is yourknow-how.partner on the implementation—we performmost of the heavy lifting. Typically, a customer Better Utilization Rates and Profitability. Weprovides a few hours a week for two to fourhelp companies achieve better utilizationmonths and then they are on the leadingrates and increased profitability drawing onERP platform.our years of experience and best practiceshelping clients go through this change for the Forecasting. Predicting performance can bevery first time.as critical to services organizations as actualresults, and often harder to measure. Our High User Adoption. Our NetSuite changeteam enables you to leverage NetSuite formanagement, education, training and testingoptimal resource forecasts, revenue and billingteams ensure a successfully implementedschedules, and forward-looking forecasts.solution that works and has a high adoptionrate. NetSuite is committed to the growth of Global Reach. NetSuite Services enablesyour business and is therefore invested inmedia and publishing companies that havethe successful adoption of the platform bymultiple international subsidiaries. Through ouryour organization.recent acquisition by Oracle, we have evenfurther strengthened our global footprint and Guidance on Customizations. We guide youreach with offices around the world with ouron the inherent limitations when trying to buildGlobal Delivery Centers.customizations or changes that are not inthe box. You walk away feeling like you haveFor more information, contact your Account Manager. Oracle Terms of Use and Privacy
NetSuite Services is that partner. NetSuite Services offers companies in the media and publishing industry support for the full lifecycle of the business—from the initial NetSuite implementation with our exclusive SuiteSuccess methodology—to our online training services with Learning Cloud Support—to continuous managed services with
