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munis a tyler erp solution MunisEmpowering the Public Sector with an Integrated ERP Solution

Munis Connects Your OrganizationManaging the fiscal operations of a municipality or school district requires vision — theability to see beyond organizational divisions, monitor key business intelligence acrossdepartments, identify trends from year to year, track workflow and much more. Without thislevel of access and control it is difficult to operate efficiently, be responsive and plan forthe future. Tyler Technologies is committed to empowering public sector organizations withsoftware solutions like Munis that centralize your data and connect your organization.2

Munis, a powerful enterprise resource planning (ERP) solution, integrates yourfinances, payroll, human resources, purchasing, fixed assets, revenue streamsand more. It breaks down departmental data silos, streamlines processes andeliminates duplicate data entry. With role-based dashboards, automated workflow,wizards and integration with Microsoft productivity tools, Munis helps you workmore efficiently. With Munis, you have the tools and business intelligence youneed to be more responsive to your constituency.Throughout Munis you will find command centers and central screens thatare tailored to specific functional areas such as purchasing, budgeting andhuman resources. They provide efficient views of related information —everything you need is easily accessed from a single screen.3

One Solution for Your OperationsMunis is a modular solution that can be implemented to meet your organizational needstoday and for years to come. 4 Munis FinancialsMunis Human Capital ManagementAs a true multi-fund accounting system, MunisMunis provides the tools you need to attract andprovides the rigorous fiscal controls to managehire the right talent, to cultivate their performancegrants, track project costs, measure projectand to align their contributions with your largerperformance against goals and forecast yourorganizational goals. Munis streamlines HRbudget needs. Munis also offers key flexibilityprocesses — from online recruiting and applicationsuch as the ability to customize your generalprocessing to implementing position controls andledger chart of accounts, set up role-basedperformance reviews. The Munis Employee Selfpermissions and create custom dashboards,Service offering provides employees with secureworkflows and special reports.access to their personal data, including payrollinformation, time-off requests, online benefits General Ledger Accounts Payable Budgeting Performance Based Budgeting Project and Grant Accounting Cash Management Recruiting Student Activity Human Resources and Talent Management Capital Assets Payroll Work Orders, Fleet and Facilities Employee Expense Reimbursement Tyler CAFR Statement Builder Risk Management Employee Self Serviceenrollment and more. Additionally, Munis providesthe essential measurement, tracking and reportingtools to keep you in compliance with the AffordableCare Act (ACA).

Munis ProcurementMunis RevenueCitizen ServicesMunis Procurement provides theMunis Revenue applications helpMunis not only improves thetools to effectively manage publicyou streamline a broad range ofefficiency of public sectorsector procurement processes. Itrevenue and collection services,entities, but its outward facingautomates competitive bids andsuch as issuing permits andapplications empower citizensrequisitions, manages contracts,licenses, mapping assets using GIS,to help themselves — to reportcentralizes inventory and assets,collecting taxes and providing yourpotholes, to request municipaland provides the framework forcitizens with 24/7 access to theiremail and text alerts, applycompetitive spend analysis, vendorcentral billing account and onlinefor business licenses, processsourcing and contract negotiation.payment portal for electronic billpayments online and muchAdding e-procurement furtherpresentment and payment.more. And with Tyler Citizencloses the gap between purchasingand vendors to drive savings acrossyour organization. Accounts Receivable Central Property Business LicensesTransparency citizens have24/7 access to municipal dataand can see how their tax dollarsare spent. Purchasing Permits and Code Enforcement Inventory General Billing Tyler Citizen Transparency Bid Management Utility Billing Citizen Self Service Contract Management Cashiering Tyler Parks & Rec eProcurement Tax Billing and Collections Tyler Notify Vendor Self Service Parking Tickets Tyler Incident Management Animal Licenses Click2Report Tyler Content Manager “Tyler solutions are set up in such a way that you can acquire them when youare small and then they grow with you. The IT world is changing — softwareis no longer a capital expense that you replace every 10 years. That would beunmanageable. Now software is a service, and it grows with our needs.”— Samuel Richmond, Director of Information Technology, City of Hammond, Louisiana5

Evolves to Meet Your Changing NeedsMunis is a dynamic solution that evolves with new features, technology and expanded services toensure that Munis clients are never left behind. In addition to the expansive scope of public sectororiented features and functions, the real power of Munis is the built-in workflow and productivitytools. Designed exclusively for the public sector, these tools provide your staff unrivaled operationalefficiency, seamless real-time processing, elimination of duplicate entry, and the assurance that yourdata is secure and up-to-date.Technology That Works with YouAt Tyler, we understand what it means to work with a user-friendly, intuitive and easy-to-use software.Because of that, you’ll benefit from a public sector-focused solution that’s designed and testedthrough a working partnership between our usability-trained developers and Munis users alike.HTML5 programming and web-based applications allow users to access Munis on any device, fromanywhere. Mobile apps increase worker productivity, and GIS integration simplifies property and assetmanagement. Munis delivers proven technology to meet the needs of modern government.Facilitates Integration Across the OrganizationMunis provides a single version of truth — an integrated set of data that is accessed across yourorganization. It eliminates repetitive data entry, provides centralized workflow review and expandsyour ERP reach by integrating with other Tyler solutions for student information and transportation,citizen transparency and communications, parks and recreation, digital storage and more. Munisprovides a range of solutions, a familiar interface and a single partner for technical support.Maximizes User ExperienceMunis was designed with you in mind and provides toolbar icons to simplify navigation, integrationwith Microsoft Word , Excel , Outlook and SharePoint to improve productivity, smart processtools like command centers for at-a-glance access to key data, and wizards to walk you throughinfrequently performed processes, such as employee on-boarding or budget projections.6

Automates Content ManagementTyler Content Manager (TCM) automates document handling across your organization — frombatch scanning, indexing and storage to immediate document retrieval. TCM automaticallylinks purchase orders, forms and other documents to reduce clerical work and ensures yoursupporting documentation is accessible when you need it. TCM reduces your paper usage, filestorage space, printing and staff time previously spent accessing, filing and retrieving paperinformation, and postage costs for significant savings.Simplifies Data Analysis and ReportingMunis Analytics and Reporting includes several tools that help clients improve datamanagement, analysis, information sharing and report delivery. Dashboards and central programapplications provide immediate, out-of-the-box views of key information that can be configuredby user based on role and preference. Robust Microsoft Office integration provides seamlessdata exports to Excel for further analysis.Support for industry-leading business intelligence and ad hoc reporting tools offer even furtherflexibility and customization while still using existing application permissions. Munis databasecubes, built on Microsoft SQL Server Analysis Services, allow you to make better businessdecisions by easily viewing comparisons, patterns and trends with Microsoft Excel PivotTableand PivotChart reports. Using SQL Server Reporting Services, you can create and managecomplex, interactive reports and deliver them in a range of formats. Additionally, Tyler employsa dedicated Munis state reporting team responsible for ensuring you maintain compliance withstate and federal reporting mandates.Promotes TransparencyTyler Citizen Transparency works with Munis to meet the demand for open government andaccountability. This custom site links to your municipal website and provides your constituentswith 24/7 access to up-to-date financial data. It utilizes charts and graphs to make data easy tounderstand. This cloud-basedsolution meets the public’s needfor information, reduces Freedomof Information Act requests andrequires no on-site equipment ortechnical support.Tyler Citizen Transparency allows citizens to see expenditures against total budget, tobreak out spending by department, to dive into transactional details and much more.7

ServicesImplementationAt Tyler, we believe your software should be delivered and implemented on schedule andwithin budget. That’s more than a goal for Tyler — it’s an expectation. Our implementationprocess is based on three important foundations: experience, people and the inclusion of theProject Management Institute (PMI) methodology.Tyler uses PMI’s globally recognized science and approach to project management to plan andmanage all implementations. These principles are deployed by Tyler’s greatest asset, ourin-house experts backed by our comprehensive resources. Guided by these principles, westrive to deliver a well-planned implementation that pairs an understanding of your organization’s current needs and practices with Tyler’s best business processes, role-based businessintelligence and unique user interfaces that increase efficiency and productivity. Leveragingyour Tyler software to improve overall operations is an investment, but the ultimate return istied directly to a successful implementation. Tyler’s ordered, closely-monitored and controlledimplementation maximizes your return with a standardized process designed for success.Tyler’s implementation process demonstrates our long-term commitment to you. We empoweryou with best practices that allow you to successfully utilize your products at the time ofgo-live, while positioning your organization to be prepared to consume the new technologydevelopments that Tyler offers through its philosophy of perpetual releases and upgrades.With decades of experience and more than 8,000 successful implementations, Tyler ensuresan outcome that exceeds expectations. From the first meeting to the final sign-off, Tyler iswith you every step of the way.Tyler System Management ServicesOur system management staff are experts in the configuration of Munis servers. Theyroutinely provide system support, installation services, upgrades and routine maintenance.They are also trained on Munis software configuration and serve as a single point of contactfor both Munis software and system support. By straddling these areas of expertise, Tyler’ssystem management team is able to troubleshoot problems and provide quick resolutions.8