Transcription
Zero Owner's Manual (S and DS).book Page 1 Wednesday, February 28, 2018 11:21 AM 88-08922.03ZERO S ZERO SR ZERO DS ZERO DSR ZERO S / SR / DS / DSRTORCYCLES.COMY LES.COMYC2018 OWNER’S MANUALHARGEE2018 OWNER’S MANUAL
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Zero Owner's Manual (S and DS).book Page 1 Wednesday, February 28, 2018 11:21 AMTable Of ContentsIntroduction . 1.1Safety Information . 2.1Introduction. 1.1An Important Message From Zero . 1.1About This Manual . 1.1Useful Information For Safe Riding . 1.2Unplug Your Z-Force Power Pack . 1.2California Proposition 65 . 1.2California Perchlorate Advisory. 1.2Identification Numbers. 1.3Owner Information . 1.3Power Pack Serial Number . 1.4Motor Serial Number . 1.4Key Code Number . 1.4Vehicle Identification Number (VIN) / ChassisNumber . 1.4General Information . 1.5Emissions Information. 1.5Vehicle Range. 1.5Maximizing Your Range . 1.6Transporting . 1.9General Safety Precautions . 2.1General Safety Precautions . 2.1Important Operating Information . 2.2Location of Important Labels . 2.3Location of Important Labels. 2.3Controls and Components . 3.1Controls and Components. 3.1Motorcycle Controls . 3.2Left Side View . 3.4Right Side View. 3.6Dash Overview . 3.8Warning Indicator Lights . 3.10Dash Settings . 3.13Smartphone Application . 3.16Bluetooth Pairing . 3.16Handlebar Controls . 3.17Performance Level Mode Button. 3.21Front Brake Lever Adjuster . 3.22Parking Brake Operation (if equipped) . 3.22Tank Storage Compartment . 3.23Power Tank (if equipped) . 3.24Charge Tank (if equipped) . 3.24Side Storage Compartment (if equipped). 3.25TOC.1
Zero Owner's Manual (S and DS).book Page 2 Wednesday, February 28, 2018 11:21 AMTable Of ContentsStarting and Operating. 4.1General Operation .4.1General Operation .4.1Key Switch/Steering Lock Positions.4.2Motorcycle Tip-Over Sensor .4.3Operating Your Motorcycle .4.4ABS (Anti-lock Braking System) .4.6Front Suspension Adjustment.4.9Rear Shock Adjustment .4.14Charging and Power Pack Information. 5.1Power Pack and Charging .5.1Power Pack.5.1On-Board Power Pack Charger .5.2Charging the Power Pack .5.4Quick Charging (Off-Board Accessory Charger).5.6Charge Tank (if equipped) .5.9Public Charging Stations.5.10Add On Electrical Equipment .5.10Maintaining Your Motorcycle. 6.1Maintaining Your Motorcycle .6.1Owner’s Responsibilities.6.1Parts/Maintenance Items .6.2Service History.6.2Scheduled Maintenance .6.2Component Fasteners .6.6TOC.2Power Pack . 6.9Power Pack. 6.9General Maintenance . 6.10Brakes. 6.10Parking Brake . 6.14Suspension . 6.15Wheels And Tires. 6.16Tire Inflation . 6.16Drive Belt . 6.17Headlight Alignment. 6.21Turn Signal Light Bulb Replacement . 6.24Brake/Tail LED Replacement. 6.24Running Light Bulb Replacement . 6.25Cleaning. 6.26Parking and Long Term Storage. 6.27Zero Motorcycles Accessories . 6.27Fuses . 6.27Troubleshooting . 7.1Troubleshooting . 7.1Electric Motorcycle Precautions. 7.1Troubleshooting Your Motorcycle . 7.1System Warning Indicator . 7.2Dash Error Codes . 7.5General Troubleshooting . 7.8Cold and Hot Weather Considerations . 7.9Safety Interlocks . 7.11
Zero Owner's Manual (S and DS).book Page 3 Wednesday, February 28, 2018 11:21 AMTable Of ContentsTechnical Specifications . 8.1Specifications (Europe) . 8.1VIN Breakdown . 8.1Zero S (11kW). 8.2Zero S . 8.4Zero SR. 8.6Zero DS (11kW) . 8.8Zero DS. 8.10Zero DSR . 8.12Specifications (Rest Of The World) . 8.14VIN Breakdown . 8.14Zero S . 8.15Zero SR. 8.17Zero DS. 8.19Zero DSR . 8.21Warranty and Customer Information . 9.1How Does This Limited Warranty Relate ToState Law? . 9.7How Do You Obtain Service Under This LimitedWarranty?. 9.8Transfer Of Ownership And Limited Warranty . 9.9Customer Information . 9.10Customer Assistance . 9.10Reporting Safety Defects . 9.11Maintenance Record . 10.1Maintenance Record. 10.1Service History . 10.1IndexFirst Responder Information – High VoltageComponent LocationsLimited Warranty Information . 9.1Who Is The Warrantor?. 9.1Who Does This Limited Warranty Cover?. 9.1What Does This Limited Warranty Cover?. 9.1What Is The Coverage Period Of This LimitedWarranty? . 9.2What Is Not Covered By This Limited Warranty?. 9.3What Other Limitations Or Disclaimers Apply ToThis Limited Warranty . 9.5What Are Your Responsibilities As A Customer? . 9.6What Will Zero Do Under This Limited Warranty? . 9.7TOC.3
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Zero Owner's Manual (S and DS).book Page 1 Wednesday, February 28, 2018 11:21 AMIntroductionIntroductionAn Important Message From ZeroAbout This ManualCongratulations and thank you for purchasing the 2018Zero S, Zero SR, Zero DS, or Zero DSR electricmotorcycle; we welcome you to the community of ZeroMotorcycles riders. This manual is designed to provide youwith a better understanding of the operation, inspection,and basic maintenance requirements of this motorcycle.This manual covers the following motorcycles (standardfeatures and equipment include Integrated Z-Force Power Pack and charger, belt drive, 17-inch wheels(unless otherwise specified), and regenerative braking):Zero continually seeks advancements in product designand quality. Therefore, this manual contains the mostcurrent product information available at the time of printing.Because of this, your motorcycle may differ from theinformation supplied in this owner’s manual. No legalclaims can be made on the basis of data in this manual.When it comes time to sell your Zero S/SR/DS/DSR,please ensure that this manual stays with the motorcycle; itis, by law, an important part of the vehicle. If you have anyquestions concerning the operation or maintenance ofyour motorcycle, please contact your authorized ZeroMotorcycles dealer.For 24 hour updates and additional information about yourmotorcycle, visit the Owner Resources section of the ZeroMotorcycles rces/ Zero S: Street Cast Wheels Street Tires Zero SR: Street - Max Performance Cast Wheels Street Tires Zero DS: Dual Sport Cast Wheels (19-inch diameter front) Dual Sport Tires Zero DSR: Dual Sport - Max Performance Cast Wheels (19-inch diameter front) Dual Sport TiresLocating and referencing informationA good place to locate information about the motorcycle isin the index in the back of the manual.The terms “right” or “left” refer to the rider’s right or leftwhen sitting on the motorcycle.1.1
Zero Owner's Manual (S and DS).book Page 2 Wednesday, February 28, 2018 11:21 AMIntroductionUseful Information For Safe RidingUnplug Your Z-Force Power Pack This manual contains the word WARNING to indicatesomething that could hurt you or others. It also containsthe word CAUTION to indicate things that could damageyour motorcycle.CAUTION: Proper care of the motorcycle’s power pack isessential! Once your motorcycle is charged, disconnectthe power pack from AC power. Leaving your motorcycleunplugged will maximize long-term power pack health.See “Power Pack”, on page 5.1 for other importantinformation regarding the power pack.WARNING! Please read this manual carefully andcompletely before operating this motorcycle. Do notattempt to operate this motorcycle until you have attainedadequate knowledge of its controls and operating features,and until you have been trained in safe and proper ridingtechniques. Regular inspections and proper maintenance,along with good riding skills, help you safely enjoy thecapabilities and the reliability of this motorcycle.Disregarding the aforementioned, however, may renderthe warranty invalid.This symbol is located in various locationson the motorcycle to inform you thatexposure to high voltage can cause shock,burns and even death.The high voltage components on the motorcycle should beserviced only by technicians with special training.High voltage cable or wiring has an orange covering. Donot probe, tamper with, cut, or modify high voltage cable orwiring.1.2California Proposition 65WARNING: Certain motorcycles contain or emit chemicalsknown to the State of California to cause cancer and birthdefects or other reproductive harm. In addition, certainfluids contained in vehicles and certain products ofcomponent wear contain or emit chemicals known to theState of California to cause cancer and birth defects orother reproductive harm.California Perchlorate AdvisoryWARNING: Certain components of this motorcycle suchas lithium batteries may contain perchlorate material.Special handling may apply for service or end of lifedisposal. See www.dtsc.ca.gov.
Zero Owner's Manual (S and DS).book Page 3 Wednesday, February 28, 2018 11:21 AMIdentification NumbersOwner InformationIdentification NumbersRecord information pertaining to your motorcycle here. When contacting your dealer, you may need to provide thisinformation.1.3
Zero Owner's Manual (S and DS).book Page 4 Wednesday, February 28, 2018 11:21 AMIdentification NumbersPower Pack Serial NumberThe Power Pack serial number is located on the upperfront left of the power pack.Motor Serial NumberThe motor serial number is stamped on the right hand sideof the motor housing.Vehicle Identification Number (VIN) / ChassisNumberThe VIN / Chassis Number (A) is a 17-digit numberstamped on the head tube of the frame. Do not alter orremove this number as it is the legal identifier for yourmotorcycle.Key Code NumberThe key code is a 5-digit number used to create duplicatekeys. This number is located on a tag that accompaniesthe original keys.For information on the breakdown of the VIN, see“Technical Specifications”, on page 8.1.For the location of other important labels, see page 2.3.1.4
Zero Owner's Manual (S and DS).book Page 5 Wednesday, February 28, 2018 11:21 AMGeneral InformationGeneral InformationEmissions InformationVehicle RangeThe Zero S/SR/DS/DSR electric motorcycle is a truefreeway-capable zero-emissions vehicle under CaliforniaAir Resources Board (CARB), U.S. Federal (EPA), andEuropean Union standards. It uses no gasoline or otherliquid fuel. It has no tailpipe and therefore no tailpipeemissions. It also has no exhaust or evaporativeemissions. Because the Zero S/SR/DS/DSR runs solely onelectricity, it is the only kind of vehicle which actually getscleaner in terms of air pollution each year, as the electricitygrid gets cleaner and more renewable. Zero EmissionsVehicles (ZEV’s) offer greater efficiency, and can helpsolve the serious air pollution, global warming, and energysecurity problems facing the country and the world.The range of an electric vehicle is defined as the distancethe vehicle travels on a single full charge of the powerpack. Just like EPA mileage estimates on an automobile,“your mileage may vary.” Your range results are a directreflection of your riding habits. The more conservativelyyou ride, the better range you can expect from your ZeroS/SR/DS/DSR motorcycle.CAUTION: Please use only Zero approved parts andaccessories for your Zero Motorcycle. Parts andaccessories for your Zero Motorcycle have been checkedand tested for safety and suitability. Zero is unable toaccept any liability whatsoever for parts and accessorieswhich have not been approved.We suggest that you ride conservatively when you first getyour Zero S/SR/DS/DSR motorcycle, and get to know yourmotorcycle and your commute. Once you become familiarwith the range versus performance of your motorcycle,then you can adjust your riding characteristics if you sodesire. This applies mainly to riders with trip profiles whichare at the edge of the performance envelope.Some of the factors which affect range include: speed,acceleration, number of starts and stops, ambient airtemperature, as well as changes in elevation. Thecombination of these factors, as you travel from one pointto another, defines your trip profile. In addition, tirepressure and payload are important considerations.The reported motorcycle range values in this Owner’sManual are measured using different standards, accordingto the country the Zero motorcycle is being sold.1.5
Zero Owner's Manual (S and DS).book Page 6 Wednesday, February 28, 2018 11:21 AMGeneral InformationFor Zero motorcycles sold within European countries,range is calculated using European Union regulation EU134/2014 Annex VII.For Zero motorcycles sold in all other countries, range iscalculated using the following types of industry standardtest procedures:1. “City”: This range test is specified to determine ridingduring “stop-and-go” operation typically found in urbanareas. This estimate is provided following the SAEJ2982 Riding Range Test Procedure for On-HighwayElectric Motorcycles to provide a reasonable andconsistent basis for manufacturers to informprospective owners of the riding range that can beexpected under specified operating conditions. Actualrange will vary based on riding conditions and habits.2. “Highway”: This test procedure uses two separateconstant speeds of 55 mph (89 km/h) and 70 mph(113 km/h) to simulate highway riding.Both of these test procedures are run on a single charge,in order to report the associated measured range values.Range values labeled “Combined” are based on acalculation that assumes a duty cycle comprised of 50%City / 50% Highway.See technical specification charts on page 8.15 throughpage 8.21 for these ranges.1.6Maximizing Your RangeRange varies in electric motorcycles similarly to how itvaries in gas motorcycles. However, the big differencebetween electric and gas is that energy consumption isaveraged over a shorter distance on an electricmotorcycle. Electric motorcycles are designed forconvenient daily recharges versus less frequent and lessconvenient trips to the gas station. As a result, the sameelectric motorcycle often yields different ranges from onefull recharge to the next.How to Predict the RangeTo generally predict how an electric motorcycle’s range willbe affected, you can use the four factors: routeriderweathermotorcycleBy considering each of these factors, you can usespecifications such as ‘city range’ as standards to estimatewhat the motorcycle’s real world range will be under yourparticular usage case.
Zero Owner's Manual (S and DS).book Page 7 Wednesday, February 28, 2018 11:21 AMGeneral Information1.7
Zero Owner's Manual (S and DS).book Page 8 Wednesday, February 28, 2018 11:21 AMGeneral Information1.8
Zero Owner's Manual (S and DS).book Page 9 Wednesday, February 28, 2018 11:21 AMGeneral InformationTransportingIt is recommended that the motorcycle be tied-down usingratchet straps while it is being transported. Place theratchet straps around a frame contact point. Soft strapsmust be used to reduce scratches or other damage.Use two ratchet straps in the front and two in the rear. Thetie down straps should be at a 45 angle from themotorcycle. Follow the manufacturer’s instructions for theratchet straps you are using.1.9
Zero Owner's Manual (S and DS).book Page 10 Wednesday, February 28, 2018 11:21 AMNotes1.10
Zero Owner's Manual (S and DS).book Page 1 Wednesday, February 28, 2018 11:21 AMGeneral Safety PrecautionsGeneral Safety PrecautionsSafety InformationGeneralSafety Precautions This is a performance motorcycle and should betreated with extreme caution. Proper safety gear, including a regionally approvedhelmet, eye protection, riding boots, gloves, andprotective clothing should be worn while riding toreduce the risk of potential injury. We highlyrecommend the use of full height riding boots. It is notrecommended to ride without the correct protectiveclothing; this applies to even short journeys and toevery season of the year. Read all additional warnings and product instructions inthis owner’s manual, as well as safety labels, beforeoperating your electric motorcycle. Never permit a guest to ride your electric motorcyclewithout proper instruction. Never use alcohol or mind-altering drugs beforeoperating your electric motorcycle. Persons unwilling or unable to take responsibility fortheir actions should not use this motorcycle. Youassume all responsibility while operating yourmotorcycle. The seller assumes no liability for misuseor operator negligence. Prior to each use the rider must check everything in the“every ride” column of the maintenance schedule onpage 6.2, and the charge level of the power pack asindicated on the dash display charge indicator. Your safety depends in part on the good mechanicalcondition of the motorcycle. Be sure to follow themaintenance schedule and adjustment requirementscontained in this manual. Be sure you understand theimportance of checking all items thoroughly beforeriding. Modifications to the motorcycle may render the vehicleunsafe and may cause severe personal injury. Zerocannot be held liable for non-approved modifications. Be very careful when loading or adding accessories toyour motorcycle. Large, bulky, or heavy items mayadversely affect the handling and performance of yourmotorcycle.2.1
Zero Owner's Manual (S and DS).book Page 2 Wednesday, February 28, 2018 11:21 AMGeneral Safety PrecautionsImportant Operating InformationSeveral operating considerations are listed below: Always turn the key switch and motor stop switch to theOFF position when not actively riding. It is very easy toforget that the motorcycle is powered up because it issilent. An accident can occur if the motorcycle is leftpowered up while getting on or off the motorcycle. Turn the motor stop switch OFF when backing up orpushing the motorcycle while dismounted. Use the rear brake when you are stopped on an incline.Do not hold the motorcycle using partial throttle ordamage to the motor may occur. Plug your motorcycle into an AC power source torecharge it after each use. Once recharged, disconnectfrom the AC power source. Leaving your motorcycleunplugged between charges will maximize thelong-term health of the power pack. You should alsouse the supplied cable as it is designed for use withyour motorcycle’s electrical components. While unplugged with the key in the OFF position, themotorcycle’s electronics will consume a very smallamount of power and the power pack will drainextremely slowly. If you don’t ride for an extendedperiod of time (30 days or more), you may want to plugthe motorcycle into an AC power source to charge it fora few hours prior to your next ride.2.2CAUTION: Only charge the Zero power pack with themotorcycle’s on-board charger or the approved Zeroaccessory charger. The power pack does not require nor benefit from deepdischarging. To get the most power pack life, rechargeeach power pack immediately after each ride. Leavinga power pack in a discharged state will cause damage. Failure to follow power pack storage and charginginstructions as described in this Owner’s Manual mayvoid the warranty of your Zero Motorcycle. Theseguidelines have been rigorously tested to ensuremaximum power pack efficiency and service.
Location of Important LabelsLocation of Important LabelsLocation of Important LabelsThe motorcycle could contain the following information for both North American and European models:A. VECI (Vehicle Emission Control Information) labelC. VIN label (European Union) - certification labelB. VIN label (North America) - certification labelD. Tire and loading information label2.3
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Zero Owner's Manual (S and DS).book Page 1 Wednesday, February 28, 2018 11:21 AMControls and ComponentsControls and ComponentsTHIS PAGE INTENTIONALLY LEFT BLANK3.1
Zero Owner's Manual (S and DS).book Page 2 Wednesday, February 28, 2018 11:21 AMControls and ComponentsMotorcycle Controls3.2
Zero Owner's Manual (S and DS).book Page 3 Wednesday, February 28, 2018 11:21 AMControls and ComponentsA. MirrorsThis motorcycle is equipped with convex mirrors. Aconvex mirror has a curved surface. Convex mirrorsoffer a greater field of view than a similar flat mirror.However, the greater field of view makes objectsseem further away than they really are. Care must beused when judging the distance of objects seen inthese mirrors.B. Key Switch/Steering LockFor description and operation, see “KeySwitch/Steering Lock Positions”, on page 4.2.C. DashFor description and operation, see “Dash Overview”,on page 3.8.D. Cavity for Accessory 12 Volt SocketLocation for Zero dealer-installed 12 volt accessorysocket.E. Front Brake Fluid ReservoirFor description and operation, see “Brakes”, onpage 6.10.F. Right Handlebar ControlFor description and operation, see “HandlebarControls”, on page 3.17.G. Front Brake LeverFor description and operation, see “HandlebarControls”, on page 3.17.H. Throttle ControlFor description and operation, see“HandlebarControls”, on page 3.17.I. Motor Stop SwitchFor description and operation, see “HandlebarControls”, on page 3.17.J. Tank Storage LockLock for motorcycle tank bag, see “Tank StorageCompartment”, on page 3.23.K. Left Handlebar ControlFor description and operation, see “HandlebarControls”, on page 3.17.3.3
Zero Owner's Manual (S and DS).book Page 4 Wednesday, February 28, 2018 11:21 AMControls and ComponentsLeft Side View3.4
Zero Owner's Manual (S and DS).book Page 5 Wednesday, February 28, 2018 11:21 AMControls and ComponentsA. Headlight For headlight operation, see “Handlebar Controls”, onpage 3.17. For headlight bulb replacement, see “Headlight BulbReplacement”, on page 6.22. For headlight alignment, see“Headlight Alignment”,on page 6.21.B. Front Turn Signal For turn signal operation, see “Handlebar Controls”,on page 3.17. For turn signal light bulb replacement, see “TurnSignal Light Bulb Replacement”, on page 6.24.C. AC Charger Power ConnectionFor description and operation, see “Power Pack”, onpage 5.1.D. Brake/Tail LightFor brake/tail light bulb replacement, see “Brake/TailLED Replacement”, on page 6.24.E. Rear Turn Signal For turn signal operation, see “Handlebar Controls”,on page 3.17. For turn signal light bulb replacement, see “TurnSignal Light Bulb Replacement”, on page 6.24.F. KickstandThe kickstand swings out from the side and supportsthe motorcycle when parked. The key switch shouldbe in the OFF position when parked.G. Kickstand SwitchThis switch is a safety feature that prevents motoroperation when the kickstand is down. If the kickstandwere down when riding it could contact the groundcausing you to lose control of the motorcycle andcause personal injury.CAUTION: Park only on a flat firm surface, otherwise themotorcycle could fall over causing damage.H. Integrated Power Pack ChargerFor description and operation, see “Power Pack”, onpage 5.1.3.5
Zero Owner's Manual (S and DS).book Page 6 Wednesday, February 28, 2018 11:21 AMControls and ComponentsRight Side View3.6
Zero Owner's Manual (S and DS).book Page 7 Wednesday, February 28, 2018 11:21 AMControls and ComponentsA. Rear Brake Fluid ReservoirSee “Rear Brake Fluid Reservoir”, on page 6.11.B. Auxiliary Power Pack Charging ConnectionFor description and operation, see “Quick Charging(Off-Board Accessory Charger)”, on page 5.6. Theauxiliary connector is located above the motor.C. Power PackFor description and operation, see “Power Pack”, onpage 5.1.D. Rear Brake PedalThe rear brake pedal controls the rear brake when thepedal is pressed. When braking, the throttle should bein the closed position. The brake light illuminateswhen the rear brake pedal is applied.E. Brushless Motor ControllerPrecisely “meters” the flow of electricity from thepower pack to the motor according to the action of thethrottle and surrounding conditions.F. Drive Belt Tension AdjusterLocated on left and right side. See “Gates CarbonDrive Smartphone Application”, on page 6.19 foradditional information.3.7
Zero Owner's Manual (S and DS).book Page 8 Wednesday, February 28, 2018 11:21 AMControls and ComponentsDash Overview3.8
Zero Owner's Manual (S and DS).book Page 9 Wednesday, February 28, 2018 11:21 AMControls and ComponentsA. Adjust Button (ADJ)See “Dash Settings”, on page 3.13.B. Select Button (SEL)See “Dash Settings”, on page 3.13.C. Charge IndicatorThis indicator and readout displays the amount ofenergy remaining in the power pack, similar to the fuelgauge on a gasoline powered vehicle.D. Remaining Charge Time IndicatorThis area displays the amount of time left for thepower pack to reach full charge.E. ClockThe clock displays time in standard (AM/PM) or 24hour mode. See “Setting the Clock”, on page 3.
motorcycle; we welcome you to the community of Zero Motorcycles riders. This manual is designed to provide you with a better understanding of the operation, inspection, and basic maintenance requirements of this motorcycle. Zero continually seeks advancements in product des
