Kenmore Canister Vacuum Cleaner - Kenmorefloorcare

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Use & Care GuideManual de Uso y CuidadoKenmore Canister Vacuum CleanerAspiradora con tanqueModel/Modelo: BC4027Vacuum Cleaner Help Line:1-877-531-73218:00am-5:00pm EST, M-Fwww.kenmore.comKenmore and the Kenmore logo are registeredtrademarks of KCD IP, LLC and/or Sears Brands, LLCand are used under license by Cleva North America, Inc.All Rights Reserved.

TABLE OF CONTENTSBefore Using Your New Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2Kenmore Vacuum Cleaner Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Parts and Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7Assembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-14Performance/Safety Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Canister Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-19PowerMate Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20-22Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23-24BEFORE USING YOUR NEW VACUUM CLEANERPlease read this guide. It will help you assemble and operate your new Kenmore vacuumcleaner in the safest and most effective way.For more information about vacuum cleaner care and operation, call the Vacuum CleanerHelp Line at 1-877-531-7321. You will need the complete model and serial numbers whenrequesting information. Your vacuum cleaner’s model and serial numbers are located on theModel and Serial Number Plate.Use the space below to record the model number and serial number of your new Kenmorevacuum cleaner.Model No.Serial No.Date of PurchaseKeep this book and your sales check (receipt) in a safe place for future reference.PACKING LISTYour KENMORE VACUUM CLEANER is packaged with the following parts andcomponents assembled separately in the carton: Canister Vacuum Cleaner (with Floor Brush, Dusting Brush, and Crevice Tool) PowerMate Pet PowerMate Handle & Hose Assembly Telescoping Wand Use & Care Guide-2-

KENMORE VACUUM CLEANER WARRANTYKENMORE LIMITED WARRANTYFOR ONE YEAR from the date of sale this product is warranted against defects inmaterial or workmanship.WITH PROOF OF SALE a defective product will receive free repair. If the productcannot be repaired it will be replaced free of charge.The Kenmore brand is used under license. Direct all claims for warranty service to:Cleva North America, Inc., 1-877-531-7321This warranty applies for only 90 DAYS from the sale date if this appliance is ever usedfor other than private household purposes.This warranty covers ONLY defects in material and workmanship, and will NOT payfor:1. Expendable items that can wear out from normal use, including but not limited tofilters, belts, bags or screw-in base light bulbs.2. A service technician to clean or maintain this appliance, or to instruct the user incorrect appliance installation, operation and maintenance.3. Service calls to correct appliance installation not performed by Sears authorizedservice agents, or to repair problems with house fuses, circuit breakers, house wiring,and plumbing or gas supply systems resulting from such installation.4. Damage to or failure of this appliance resulting from installation not performed bySears authorized service agents, including installation that was not in accord withelectrical, gas or plumbing codes.5. Damage to or failure of this appliance, including discoloration or surface rust, if it isnot correctly operated and maintained according to all supplied instructions.6. Damage to or failure of this appliance, including discoloration or surface rust,resulting from accident, alteration, abuse, misuse or use for other than its intendedpurpose.7. Damage to or failure of this appliance, including discoloration or surface rust,caused by the use of detergents, cleaners, chemicals or utensils other than thoserecommended in all instructions supplied with the product.8. Damage to or failure of parts or systems resulting from unauthorized modificationsmade to this appliance.9. Service to an appliance if the model and serial plate is missing, altered, or cannoteasily be determined to have the appropriate certification logo.Disclaimer of implied warranties; limitation of remediesCustomer’s sole and exclusive remedy under this limited warranty shall be productrepair or replacement as provided herein. Implied warranties, including warranties ofmerchantability or fitness for a particular purpose, are limited to one year or theshortest period allowed by law. Seller shall not be liable for incidental or consequentialdamages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on the duration of implied warranties ofmerchantability or fitness, so these exclusions or limitations may not apply to you.This warranty applies only while this appliance is used in the United States.This warranty gives you specific legal rights, and you may also have other rights whichvary from state to state.Cleva North America, Inc., Greenville SC 29607-3-

IMPORTANT SAFETY INSTRUCTIONSRead all instructions in this guide before assembling or using your vacuum cleaner.WARNING:Your safety is important to us. To reduce the risk of fire, electrical shock, injury topersons or damage when using your vacuum cleaner, follow basic safetyprecautions including the following:Do not put on chairs, tables, etc. Keep onUse your vacuum cleaner only as describedfloor.in this guide. Use only with Kenmorerecommended attachments.Do not use vacuum cleaner to pick upDisconnect electrical supply before servicing flammable or combustible liquids (gasoline,or cleaning out the brush area. Failure to do cleaning fluid, perfumes, etc.), or use inso could result in brush unexpectedly starting areas where they may be present. Thefumes from these substances can create acausing personal injury from moving parts.Do not leave vacuum cleaner when plugged fire hazard or explosion.Do not pick up anything that is burning orin. Unplug from outlet when not in use andsmoking, such as cigarettes, matches, or hotbefore performing maintenance.ashes.To reduce the risk of electrical shock - DoDo not use vacuum cleaner without dust cupnot use outdoors or on wet surfaces.and/or filters in place.Do not allow to be used as a toy. Closeattention is necessary when used by or near Always change the dust bag aftervacuuming carpet cleaners or freshener,children.and fine dust. These products clogDo not use with a damaged cord or plug. If powders,the bag, reduce airflow and can cause thevacuum cleaner is not working as it should,bag to burst. Failure to change the baghas been dropped, damaged, left outdoors,could cause permanent damage to thereturn it to an Authorized Kenmore Servicevacuum cleaner.Center.Do not use the vacuum cleaner to pick upDo not pull or carry by cord, use cord as asharp hard objects, small toys, pins, paperhandle, close a door on cord, or pull cordclips, etc. They may damage the vacuumaround sharp edges or corners. Do not runvacuum cleaner over cord. Keep cord away cleaner.from heated surfaces.Do not operate the vacuum cleaner withoutDo not unplug by pulling on cord. To unplug, the exhaust filter or filter door in place.grasp the plug, not the cord.The hose contains electrical wires. Do not usewhen damaged, cut, or punctured. ReplaceDo not handle plug or vacuum cleaner withif cut or worn. Do not pick up sharp objects.wet hands.Always turn off and unplug vacuum cleanerDo not put any objects into openings.before connecting or disconnecting eitherDo not use with any opening blocked; keep hose, wand, Pet PowerMate , or PowerMate .free of dust, lint, hair, and anything that may Hold plug when rewinding onto cord reel.reduce air flow.Do not allow plug to whip when rewinding.Keep hair, loose clothing, fingers, and allYou are responsible for making sure thatparts of body away from openings andyour vacuum cleaner is not used by anyonemoving parts.unable to operate it properly.Turn off all controls before unplugging.WARNING:Use extra care when cleaning on stairs.This product contains a chemical known tothe state of California to cause cancer andbirth defects or other reproductive harm.SAVE THESE INSTRUCTIONSProper assembly and safe use of your vacuum cleaner are your responsibilities. Your vacuumcleaner is intended for Household use. Read this Use & Care Guide carefully for importantuse and safety information. This guide contains safety statements under warning andcaution symbols.-4-

PARTS AND FEATURESIt is important to know your vacuum cleaner’s parts and features to ensure its proper andsafe use. Review these before using your vacuum cleaner.REPLACEMENT PARTSPa r tBeltPar t No.20-53013Dust Bag (2-pack)20-53291Dust Bag (6-pack)20-53292Exhaust Filter20-5273120-81002Motor Safety FilterPowerMate Agitator Assembly KC84REAVZ000To order a replacement part call 1-844-202-9924-5-

CANISTERATTACHMENTSPetPowerMate -6-

HANDLE & HOSE ASSEMBLYTELESCOPING WANDPOWERMATE-7-

Please pay special attention to these hazard alert boxes, and follow any instructions given. WARNING statements alert you to such dangers as fire, electricshock, burns and personal injury. CAUTION statements alert you to such dangersas personal injury and/or property damage.ASSEMBLY INSTRUCTIONSBefore assembling vacuum cleaner, check the PACKING LIST (page 2). Use this list toverify that you have received and identified all the components of your new Kenmorevacuum cleaner.WAND (TELESCOPING)WARNINGThe wand length isadjustable andrequires no assembly.To adjust, simply pushon the wand adjustbutton and slide theupper wand to thedesired height.Electrical Shock HazardDO NOT plug into electrical supply untilassembly is complete. Failure to do socould result in electrical shock or injury.POWERMATEAlign wand and insertonto PowerMate untilthe wand locks intoplace.NOTE: When adjusting the wand lengthyou may have to holdthe PowerMate withyour hand or foot.HOSE1. Line up the hoselatch tab andnotch in canisterhood and inserthose into canisteruntil it snaps intoplace.HANDLE ASSEMBLYInsert wand intohandle until lockbutton snaps inplace.IMPORTANT:Push hose connector firmly into the canisterbody until the hose latch tab snaps intoplace. The vacuum cleaner will not operateuntil hose is fully connected.To remove: Presswand release buttonand pull up onhandle.To remove: Do not open hood beforeremoving hose. With hood closed, presshose latch tab and remove hose.To store: Disconnecthose from wandand canister toprevent stress onhose during storage.Store hose in aloosely coiledposition so the hosecovering is notstressed.CANISTER1. Open the canister hood.2. Check to see that the dust bag isproperly installed. See DUST BAGCHANGING (page 17) for instructions.3. Check to see that the motor safety filteris properly installed. See MOTOR SAFETYFILTER CLEANING (page 18) forinstructions.-8-

OPERATING INSTRUCTIONSCAUTIONMoving parts! To reduce the risk of personal injury,DO NOT touch the agitator when vacuum cleaner ison. Contacting the agitator while it is rotating can cut,bruise or cause other injuries. Always turn off andunplug from electrical outlet before servicing.Use caution when operating near children.HOW TO START1. Pull cord out of canister to desiredlength. The cord will not rewind until thecord rewind button is pushed.WARNINGPersonal Injury and Product DamageHazard ALWAYS turn off the vacuum cleanerbefore unplugging. The cord moves rapidly whenrewinding. Keep children away andprovide a clear path when rewinding thecord to prevent personal injury. DO NOT use outlets above counters.Damage from cord to items in surroundingarea could occur. When any abnormality/failure occurs, stopusing the product immediately and disconnect the power plug.2. Plug the polarized power cord into a 120Volt outlet located near the floor.NOTE: To reduce the risk of electric shock,this vacuum cleaner has a polarized plug;one blade is wider than the other. This plugwill fit in a polarized outlet only one way. Ifthe plug does not fit fully in the outlet,reverse the plug. If it still does not fit, contact a qualified electrician to install theproper outlet. Do not change the plug inany way.To rewind: Turn off and unplug the vacuumcleaner. Hold the plug while rewinding toprevent damage or injury from the movingcord. Push cord rewind button.WARNINGPersonal Injury and Product DamageHazard DO NOT run over power cord withPowerMate. Personal injury or productdamage could result. DO NOT pull plug from wall bythe power cord. If there is damage tothe cord or plug, personal injury orproperty damage could result.-9-

SUGGESTED PILE HEIGHTSETTINGS3. Lower wand from upright position bypressing on the HANDLE RELEASE pedal.Attention: Refer to your carpetmanufacturers cleaning recommendations.Some more delicate carpets may requirethat they be vacuumed with the PowerMate agitator turned off to prevent carpetdamage.4. Select a pile height setting by pressingthe height adjust pedal on the rear of thePowerMate . The pile height setting shows onthe indicator.For best deep down cleaning, use the XLOsetting. However, you may need to raise theheight to make some jobs easier, such asscatter rugs and some deep pile carpets,and to prevent the vacuum cleaner fromshutting off. Suggested settings are:HI – Shag, deep pile, super-soft, orultraplush carpets, and scatter rugs.MED – Medium to deep pile.LO – Low to medium pile.XLO – The preferred setting for manycarpets and also for bare floors.5. Select a position onthe handle three-wayOn/Off switch.NOTE: To protect bare floors, place the 3way On/Off switch in the HARDFLOORposition to turn off agitator rotation.CAUTIONDO NOT leave the PowerMate running inone spot for any length of time. Damageto carpet may occur.Turns vacuum cleaneroff.Turns on the canistermotor only.CAUTIONProduct Damage HazardTurns on both thecanister and thePowerMate motors.Agitator will come on.Use care if the PowerMate and wand isleft in the upright position as it may tipover easily. Property damage can occur iftipped.- 10 -

VACUUMING TIPSSUGGESTED SWEEPING PATTERNFOR BEST CLEANING RESULTS Use high power on thesuction controllocated on the handle.SUCTIONCONTROL Keep the airflow passage open. Checkeach assembly area in REMOVINGCLOGS (page 16) occasionally for clogs.Turn off and unplug vacuum cleaner fromoutlet before checking.STAIRSWARNINGPersonal Injury HazardUse care if canister is placed on stairs. Itmay fall, causing personal injury orproperty damage.CAUTIONProduct Damage HazardDo not pull on the hose to move thecanister from one stair to the next. Whenfinished cleaning in one area use thehandle grip on the canister to move thevacuum cleaner to a new location forfurther cleaning.The stair griplocated on lowerbody of the canisterwill aid inpreventing thecanister fromslipping when usedon stairs.For best cleaning action, the PowerMate should be pushed straight away from youand pulled straight back. At the end ofeach pull stroke, the direction of thePowerMate should be changed to point intothe next section to be cleaned. This patternshould be continued across the carpet withslow, gliding motions.NOTE: Fast,jerky strokesdo not providecompletecleaning.EDGE CLEANERActive brush edgecleaners are on bothsides of thePowerMate . Guideeither side of thePowerMate alongbase-boards or nextto furniture to helpremove dirt trappedat carpet edges.POWERMATE STORAGEThe wand has a “U” shaped storage hookthat slides into the “U” shaped slot on thecanister. The storage hook allows thewands and PowerMate to be stored with thecanister to conserve storage space. Thecanister must be stored on end for thisfeature to be used.To attach the PowerMate , it must be in theflat position. Use the handle release pedalto place it in this position. The wand willslip out of the slot as it is lifted up for useand will slide into the slot as it is loweredfor storage.NOTE: Before using, be sure the canister isbalanced on stairs as shown and that thestair grip has engaged a step.- 11 -

ATTACHMENTSCAUTIONDO NOT attach or remove handle or wands while vacuum cleaner is ON. This couldcause sparking and damage the electrical contacts or electronic controls.ATTACHMENT STORAGEThis canister is equipped with an on-board storage area for attachments.POP-N-GO FLOOR BRUSHTO REINSTALL:1. With the floor brush on the wand, insertthe floor brush into place.1. Press the release button to open the toolstorage cover. The neck of the floor brushwill pop up at an angle that makes it easyto attach the wand.2. Tilt the wand and floor brush downward.2. Push the wand collar over the floor brushneck. Tilt wand upward and lift out.3. Pull the wandaway from thefloor brush. Thefloor brush willdisconnect fromthe wand.4. Close thetool storagecover securely.NOTE: If there is difficulty attaching brushto wand in the manner described above,simply remove the brush from storagecompartment and insert it into the wandcollar.NOTE: If there is difficulty detaching thewand from brush in the manner describedabove, simply press the Tool Release buttonto disconnect brush from wand.- 12 -

DUSTING BRUSH, CREVICE TOOL,& PET POWERMATETM1. Lift the tool storage cover to open.ATTACHMENTS ON HANDLENOTE: If the PowerMate is attached, turnvacuum cleaner off before removing handlefrom wand.1. Press wand releasebutton and pull up onhandle.WandRelease2. Slide attachmentsinto handle as needed.All except crevice toolwill click into place.See ATTACHMENT USETABLE (page 14).HandleWandReleasePetPowerMateTM2. Remove attachment as needed. SeeATTACHMENT USE TABLE (page 14).CreviceToolDustingBrushFloorBrushNOTE:To remove Pet PowerMateTM, dusting brush,and/or floor brush, press the WandRelease button and slide out.TO REINSTALL:Insert the attachment, press down intoplace, and close the tool storage coversecurely.- 13 -

ATTACHMENTS ON WAND3. Slide attachments into wand as needed.All except crevice tool will click into place.See ATTACHMENT USE TABLE (page 14).1. To remove wand from PowerMate , lockwand in upright position.2. Press wand release pedal with foot andpull the wand straight up and out ofPowerMate .TMNOTE:To remove Pet PowerMateTM, dusting brush,and/or floor brush, press the tool releasebutton and slide out.ATTACHMENT USE TABLECLEANING irsBareFloorsCarpetedFloors/RugsDusting BrushCrevice ToolFloor Brush2PowerMate Pet PowerMateTM 31. Always clean attachments before using on fabrics.2. 3-way On/Off switch should be in HARDFLOOR position.3. Pet PowerMateTM attachment instructions are included with the product.WARNINGNEVER use the Pet PowerMateTM directlyon pets, as it may cause injury. The PetPowerMateTM is only designed to vacuumpet hair that is shed on stairs or furniture.- 14 -Walls

PERFORMANCE/SAFETY FEATURESCHECK BAG INDICATORWARNINGWhen the vacuum cleaner is running withnormal airflow, the light on the CHECKBAG indicator is off. The light comes onwhenever the airflow becomes blocked.If that occurs, check the disposable dustbag, motor safety filter and otherpossible clog locations shown inREMOVING CLOGS (page 16).Personal Injury HazardTo avoid accidental agitator starting,always turn off and unplug the vacuumcleaner before cleaning the agitator area.Failure to do so can result in personalinjury.OVERLOAD PROTECTORThe PowerMate has built-in protectionagainst motor and belt damage should theagitator jam. If the agitator slows down orstops, the overload protector shuts off thePowerMate . The canister motor will continueto run.To correct problem: See "Check BagIndicator activates" inTROUBLESHOOTING (page 24).To correct problem: Turn off and unplugvacuum cleaner, remove obstruction, thenpress OVERLOAD PROTECTOR RESETbutton.If the problem persists, have the vacuumcleaner serviced by a Kenmore or otherqualified service agent.ELECTRONIC SUCTION CONTROLThe electronic suction control allows you tochange the power of the vacuum cleanersuction motor.SUCTIONCONTROLIncrease suctionIncrease for upholsteries,Suction carpets, and barefloors.Decrease Decrease suctionSuction for draperies andlightweight rugs.NOTE: The light may come on when usingcertain attachments due to reduced airflowthrough attachment.THERMAL PROTECTORThis vacuum cleaner has a thermalprotector which automatically trips toprotect the vacuum cleaner fromoverheating. If a clog prevents the normalflow of air to the motor, the thermalprotector turns the motor offautomatically. This allows the motor tocool in order to prevent possible damageto the vacuum cleaner.To correct problem: Turn off and unplugvacuum cleaner to allow the vacuumcleaner to cool and the thermal protectorto reset. Check for and remove clogs, ifnecessary. Also check and clean orreplace any clogged filters. Waitapproximately fifty (50) minutes and plugthe vacuum cleaner in and turn back onto see if the motor protector has reset.If the problem persists, have the vacuumcleaner serviced by a Kenmore or otherqualified service agent.- 15 -

CANISTER CAREREMOVING CLOGSPASSFLOWAIRFor best cleaning results, keep theairflow passage open. Check thestarred ( ) areas occasionallyfor clogs. Turn off and unplugvacuum cleaner from outletbefore checking.AGEThe vacuum cleaner creates suction thatpicks up dirt. Rapidly moving air carriesthe dirt to the dust bag through the airflowpassages. The dust bag lets the air passthrough, while it traps the dirt.TO CHECK FOR CLOGS:If the vacuum cleaner still has poorsuction, do the following:· Check dust bag and change if full. SeeDUST BAG CHANGING (page 17).· Check motor safety filter and exhaustfilter and clean or replace if dirty. SeeMOTOR SAFETY FILTER CLEANING(page 18) and EXHAUST FILTERCHANGING (page 19).1. Connect the hose to the canister andturn vacuum cleaner on. Check the endof the hose for suction. If there is goodsuction on the hose handle, there is noclog in the hose. If the suction is bad,remove any dirt or debris in the hoseand handle.· Check PowerMate for any dirt or debrisin the belt path area or in the agitatorarea. Carefully remove any string ordebris located on the agitator or endcaps. See TO CLEAN AGITATOR (page21).2. Connect hose handle to wand. Checkthe end of the wand for suction. Ifthere is good suction at the end of thewand, there is no clog in the wand. Ifthe suction is bad, remove any dirt ordebris in the wand.3. Check PowerMate swivel. Remove anydirt or debris.CLEANING EXTERIOR AND ATTACHMENTS1. Turn off and unplug vacuum cleaner. DONOT drip water on vacuum cleaner.2. To clean exterior, or to reduce staticelectricity and dust build-up, wipe outersurface with a clean, soft cloth that hasbeen dipped in a solution of mild liquiddetergent and water, then wrung dry. Wipedry after cleaning.- 16 -CAUTIONDo not use attachments if they are wet.Attachments used in dirty areas, such asunder a refrigerator, should not be used onother surfaces until they are washed. Theycould leave marks.

DUST BAG CHANGINGFor best cleaning results, the dust bagshould be changed often. The CHECK BAGindicator will come on when the bag needsto be changed or the airflow is blocked.NOTE: See REPLACEMENT PARTS for partnumber and purchase details (page 5).1. Turn off andunplug vacuumcleaner.2. Remove hosefrom canister.3. Pull hoodrelease out andup, then liftcanister hood.4. Pull bag out of the bag mount.Note: The bag mount will flip forwardafter removing bag. This will prevent thehood from closing until a new bag isinstalled.DO NOT bend or crease the middle of thecardboard when installing the bag into thebag mount slots.6. Rotate bag mount down and install baginto slots per illustration, pushing down untilthe cardboard tab locks into position andthe holes align.7. Tuck the bag securely into the bag cavityso that none of the bag will be pinched bythe hood.8. Close and latch canister hood.9. Insert hose into canister until it snaps inplace.10. Plug cord into wall outlet.CAUTIONNEVER REUSE A DUST BAG. Very finematerials, such as carpet freshener, facepowder, fine dust, plaster, soot, newcarpet lint, etc. can clog the bag andcause it to burst before it is full, whichmay damage the vacuum cleaner motor.Change bag more often when vacuumingthese materials.5. Check the motor safety filter and cleanor, if necessary, replace. See MOTORSAFETY FILTER CLEANING (page 18).- 17 -

MOTOR SAFETY FILTER CLEANINGWARNING2. Lift the rubber retainer and pull out motorsafety filter as shown.Electrical Shock HazardTurn off and unplug vacuum cleaner fromelectrical outlet. Do not operate thevacuum cleaner without the motor safetyfilter. Be sure the filter is dry and properlyinstalled to prevent motor failure and/orelectrical shock.MOTOR SAFETY FILTERCheck motor safety filter occasionally andclean when dirty.NOTE: See REPLACEMENT PARTS for partnumber and purchase details (page 5).1. Remove the bag as outlined in the DUSTBAG CHANGING (page 17) section.3. Wash filter in warm soapy water, rinse,then dry. Do not clean in dishwasher orinstall while damp.4. Slide the filter back into place under theribs in the bag cavity. Tuck filter in so thatit fits completely under the rubber retainer.5. Replace the bag as outlined in the DUSTBAG CHANGING (page 17) section.- 18 -

EXHAUST FILTER CHANGING4. Insert the new exhaust filter cartridgeinto the canister with the rubber sealtowards the canister.WARNINGFire and/or Electrical Shock HazardDo not operate with a clogged exhaustfilter or without the exhaust filterinstalled. Do not operate without filtercover installed.EXHAUST FILTER - HEPA MEDIAThe exhaust filter cartridge must bereplaced when dirty. Replace the filterwhen the entire surface area is coveredevenly. The filter CANNOT be washed asit will lose its dust trapping ability.NOTE: See REPLACEMENT PARTS for partnumber and purchase details (page 5).5. To replace the exhaust filter cover placethe two tabs on the filter cover into thecanister.1. Push latch up to release the exhaust filtercover from slot in canister.6. Rotate filter cover into place.2. Pull filter cover outward to remove fromcanister.3. Remove the exhaust filter cartridge.7. Push latch down to lock exhaust filtercover into into place.- 19 -

POWERMATE CAREAlways follow all safety precautions when performing maintenance to the PowerMate .WARNINGElectrical Shock Or Personal Injury HazardAlways turn off and unplug vacuumcleaner before performing maintenanceto the vacuum cleaner. Failure to do socould result in electrical shock or personalinjury from vacuum cleaner suddenlystarting.BELT CHANGING AND AGITATOR CLEANINGTO REMOVE BELT1. Turn PowerMate upside down and removesix (6) screws.4. Lift offagitatorcover5. Lift agitatorassembly outand removeworn belt.2. Turn PowerMate right side up. Presshandle release pedal and lower the swivel.Loosen the rear latches located below thepedals. (A flat-head screwdriver may berequired.) 6. Check and clean end cap areas. SeeAGITATOR ASSEMBLY (page 22) for pictureof complete agitator assembly.3. Grasp coverby rear and pullup to remove itfrom base.- 20 -

TO CLEAN AGITATOR:TO REPLACE BELTNOTE: In order to keep cleaning efficiencyhigh and to prevent damage to your vacuum cleaner, the agitator must be cleanedevery time the belt is changed.The agitator must also be cleaned according to the following schedule:1. Install new belt over motor shaft, thenover belt path.NOTE: See PARTS AND FEATURES for Beltnumber (page 5).Vacuum Cleaner UseClean AgitatorHEAVY (used daily)MODERATE (used 2-3 times/week)LIGHT (used 1 time/week)every weekevery monthevery 2 monthsIMPORTANTTurn off and unplug vacuum cleaner fromelectrical outlet. Check and remove hair,string and lint build-up frequently in thePowerMate agitator and end cap areas.Remove any dirt or debris in the belt patharea or in the brush roller area.Carefully remove any string or debrislocated on the agitator or end caps.2. Place agitatorassembly backinto PowerMate .3. Reinstall agitator cover. Make sure thereis no gap between the agitator cover andbase.AGITATOR ASSEMBLYEnd CapBelt PathBrush UnitEnd Cap4. Line up front of cover and base. Restcover on front edge of base as shown.5. Rotate cover back. Press cover firmlyuntil side and rear latches snap into place.NOTE: Make sure there is no gap betweenthe cover and base.6. Turn PowerMate upside down andreplace six (6) cover screws.- 21 -

AGITATOR SERVICINGTO REPLACE AGITATOR ASSEMBLYWARNINGElectrical Shock Or Personal InjuryHazardAlways turn off and unplug vacuumcleaner before performing maintenanceto the vacuum cleaner. Failure to do socould result in electrical shock or personalinjury from vacuum cleaner suddenlystarting.TO CHECK THE BRUSHESNew Brushes1. Remove the floor brush from thePowerMate .2. Remove PowerMate cover, belt andagitator assembly. See “To Remove Belt” inBELT CHANGING AND AGITATORCLEANING (page 20).3. Install new agitator assembly.4. Reinstall belt and PowerMate cover. See“To replace belt” in BELT CHANGING ANDAGITATOR CLEANING (page 20).Worn BrushesBaseSupportBarWhen brushes are worn to the level of thebase support bars, replace the agitatorassembly.- 22 -

TROUBLESHOOTINGReview this table to find do-it-yourself solutions for minor performance problems. Any otherservice needed should be performed by a Kenmore or other qualified service agent.WARNINGAlways turn off and unplug vacuum cleaner before performing maintenance to thevacuum cleaner. Failure to do so could result in electrical shock or personal injury.PROBLEMVacuum cleaner won’t

service agents, or to repair problems with house fuses, circuit breakers, house wiring, and plumbing or gas supply systems resulting from such installation. 4. Damage to or failure of this appliance resulting from installation not performed by Sears authorized service a