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LeanScape – Book of KnowledgeLean Six Sigma Green Belt 2017 Leanscape. All Rights Reserved.1
IntroductionWelcome to LeanScapeReagan PANNELLCEO & FOUNDERHi, welcome to LeanScapeLeanScape is a new and unique provider of Lean Six Sigma and Innovation training. We believe the difference comes from our unique approachto mentoring and the community we create.Reagan is a Master Black Belt with over 12 years experience across a wide range of sectors including Banking, Retail, Leisure & Entertainment,Facility Management and Construction. 2017 Leanscape. All Rights Reserved.2
ServicesLeanScape ServicesLean Six SigmaLean InnovationSME ConsultancyOnline TrainingLeanscape offers a full suite ofLean Six Sigma trainingcourses which are personalizedto match the clients needsTo help drive innovation andentrepreneurial thinking, wealso offer Lean Startup trainingand coach to enable the nextgeneration of ideasWe can provide consultancyand expertise across strategydesign and implementation,balanced scorecard rolloutsand operational excellence.We have partnered with Eloomiand specialized L&D providersto offer a full range of onlineLean training for individualsand business around the globev 2017 Leanscape. All Rights Reserved.3
CoursesWe train based on the DMAIC ProcessDefineMeasureAnalyseImproveControlDefine the problem thatyou want to solveIdentify key measures andbaselineUnderstand the rootcausesSolve the root causes todrive improvementsEnsure the improvementsare maintained 2017 Leanscape. All Rights Reserved.4
definedefine phaseYOU WILL COVER THE FOLLOWING DURING THE DEFINE PHASE Basics of Six Sigma Meaning of Six Sigma A general history of six sigma andContinuous improvement Understand Lean Six Sigma Projects Y f(x) – the problem solving strategy Voice of the customer (internal and externalcustomers) LSS roles & responsibilities The Fundamentals of Six Sigma Defining a process Critical to Quality Trees Cost of Poor Quality Pareto Analysis (80:20 rule) Basic Metrics including DPU, DPMO, FTY,RTY, Cycle times Project Selection Business Case & Project Charter Project Metrics Financial evaluation and Benefits The Lean Enterprise Understanding Lean & its history Lean & Six Sigma The Seven Wastes The 5S 2017 Leanscape. All Rights Reserved.5
measuremeasure phaseYOU WILL COVER THE FOLLOWING DURING THE MEASURE PHASE Process Definition Fishbone / Cause & Effect Diagrams Process Mapping, SIPOC, Value StreamMapping Failure Modes & Effects Analysis (FMEA) Six Sigma Statistics Basic Statistics Descriptive Statistics Normal Distributions Graphical Analysis Measurement System Analysis Precision & Accuracy Gage Repeatability & ReporducibilityVariable & Attribute MSAProcess CapabilityConcept of StabilityAttribute & Discrete CapabilityMonitoring TechniquesSigma Level and Calculations 2017 Leanscape. All Rights Reserved.6
analyseanalyse phaseYOU WILL COVER THE FOLLOWING DURING THE ANALYSE PHASE Patterns of Variation Inferential Statistics Understanding Sampling Techniques,Inference and central limit theorem Hypothesis Testing General concepts & goals of hypothesistesting Risk; Alpha & Beta Types of Hypothesis Tests Hypothesis Tests with normal data ANOVA, Equal Variance testing Hypothesis testing with non normal data One and two sample proportionTest of equal varianceNormality testingSample size calculation 2017 Leanscape. All Rights Reserved.7
improveimprove phaseYOU WILL COVER THE FOLLOWING DURING THE IMPROVE PHASE Simple linear RegressionCorrelationRegressionMultiple Regression AnalysisConfidence IntervalsProblem SolvingLean Start-up ThinkingDesign ThinkingInnovation & Collaboration Pay off Matrix Designing pilot improvements Cost benefit analysis 2017 Leanscape. All Rights Reserved.8
project selectioncontrol phaseYOU WILL COVER THE FOLLOWING DURING THE CONTROL PHASE Lean ControlsMethods of 5SKanbanPoka-Yoke (error proofing)Statistical Process Control (SPC)Data Collection for SPCI-MR ChartXbar-R ChartU Chart P ChartNP ChartSix Sigma Control PlansCost Benefit AnalysisElements of Control PlansResponse PlanProject Close outImprovement evaluation and validation 2017 Leanscape. All Rights Reserved.9
Online SupportA unique platform for L&D, interaction and trainingUnique L&DWe offer a unique BETA L&Dportal for individuals andorganizationsWebinarsWe run regular webinars andinteractive sessions forcandidates to review projectsCommunityUsing Slack, candidates haveimmediate access to supportfrom other candidates and us 2017 Leanscape. All Rights Reserved.10
introductioncustomer value and wasteThe hyper focus on customer value creationand the eradication of anything which gets inits way. 2017 Leanscape. All Rights Reserved.11
introductionlean 5 principlesIdentify Customer Value12Where is the customers pain?Seek PerfectionPivot the product or servicebased on customer feedback5Identify and Map the Value StreamHow could that pain beaddressed?34Create FlowTest the hypothesis in theeasiest fast way possibleDevelop PullCustomer begins to pull through thefeatures & benefit they need 2017 Leanscape. All Rights Reserved.12
introductionfoundation for a new ideaPivotProductStrategyVisionOptimisation Consistent 2017 Leanscape. All Rights Reserved.13
Value creationlean thinking“Lean Thinking defines value as providingbenefit to the customer; everything elseis waste” 2017 Leanscape. All Rights Reserved.14
StartupDefinition of a startupAny human institution designed to delivera new product or service under conditionsof extreme uncertainty 2017 Leanscape. All Rights Reserved.15
Visit Us: www.leanscape.ioPhone Us: 34 683 327 605Email Us: reagan@leanscape.io 2017 Leanscape. All Rights Reserved.16
LeanScape is a new and unique provider of Lean Six Sigma and Innovation training. We believe the difference comes from our unique approach to mentoring and the communitywecreate. . LeanScape Lean Six Sigma Green Belt Book
