Version 1.6 B U Sin Es S A N Alysis B O D Y O F K N O W .

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Version 1.6A Guide to theBusiness AnalysisBody of KnowledgeInternational Institute of Business Analysis

International Institute of Business AnalysisGuide to the Business Analysis Body of KnowledgeDraft Material for Review and FeedbackRelease 1.6 Draft

Table of ContentsTable of ContentsCHAPTER 1: PREFACE AND INTRODUCTIONTABLE OF CONTENTS. IPREFACE TO RELEASE 1.6 . 11.1WHAT IS THE IIBA BOK. 51.2PURPOSE OF THE GUIDE TO THE IIBA BOK . 51.3DEFINING THE BUSINESS ANALYSIS PROFESSION. 61.4CORE CONCEPTS OF BUSINESS ANALYSIS. .61.6.11.6.2DEFINITION OF A REQUIREMENT .7EFFECTIVE REQUIREMENTS PRACTICES .7THE BODY OF KNOWLEDGE IN SUMMARY . 8ENTERPRISE ANALYSIS .8REQUIREMENTS PLANNING AND MANAGEMENT.9REQUIREMENTS ELICITATION .9REQUIREMENTS ANALYSIS AND DOCUMENTATION .10REQUIREMENTS COMMUNICATION .10SOLUTION ASSESSMENT AND VALIDATION .10COMPLEMENTARY CHAPTERS .10THE BODY OF KNOWLEDGE IN CONTEXT . 11BODY OF KNOWLEDGE RELATIONSHIPS.11RELATIONSHIP TO THE SOLUTIONS LIFECYCLE .14CHAPTER 2: ENTERPRISE RODUCTION. 15STRATEGIC PLANNING.16STRATEGIC GOAL SETTING.17THE BUSINESS ANALYST STRATEGIC ROLE .18THE BUSINESS ANALYST ENTERPRISE ANALYSIS ROLE .19ENTERPRISE ANALYSIS ACTIVITIES.19RELATIONSHIP TO OTHER KNOWLEDGE AREAS .22CREATING AND MAINTAINING THE BUSINESS ARCHITECTURE . 22PURPOSE .22DESCRIPTION .23KNOWLEDGE .24SKILLS .25PREDECESSORS .25PROCESS AND ELEMENTS .25STAKEHOLDERS .28DELIVERABLES .28TECHNIQUES .28CONDUCTING FEASIBILITY STUDIES. 32PURPOSE .32A Guide to the Business Analysis Body of Knowledge, Release 1.6 2006, International Institute of Business Analysishttp://www.theiiba.org/i

Table of 2.7.32.7.42.7.52.7.62.7.72.7.82.7.92.8DESCRIPTION .32KNOWLEDGE .33SKILLS .33PROCESS AND ELEMENTS .34STAKEHOLDERS .37DELIVERABLES .37TECHNIQUES .39DETERMINING PROJECT SCOPE . 42PURPOSE .42DESCRIPTION .43KNOWLEDGE .43SKILLS .44PREDECESSORS .45PROCESS AND ELEMENTS .45STAKEHOLDERS .46DELIVERABLES .46TECHNIQUES .47PREPARING THE BUSINESS CASE . 48PURPOSE .48DESCRIPTION .48KNOWLEDGE .48SKILLS .49PREDECESSORS .49PROCESS AND ELEMENTS .49STAKEHOLDERS .51DELIVERABLES .51TECHNIQUES .53CONDUCTING THE INITIAL RISK ASSESSMENT. 54PURPOSE .54DESCRIPTION .54KNOWLEDGE .54SKILLS .54PREDECESSORS .55PROCESS AND ELEMENTS .55STAKEHOLDERS .56DELIVERABLES .56TECHNIQUES .56PREPARING THE DECISION PACKAGE . 57PURPOSE .57DESCRIPTION .57KNOWLEDGE .57SKILLS .57PREDECESSORS .57PROCESS AND ELEMENTS .57STAKEHOLDERS .58DELIVERABLES .58TECHNIQUES .58SELECTING AND PRIORITIZING PROJECTS. 58A Guide to the Business Analysis Body of Knowledge, Release 1.6 2006, International Institute of Business Analysishttp://www.theiiba.org/ii

Table of Contents2.9LAUNCHING NEW PROJECTS . 592.10MANAGING PROJECTS FOR VALUE . 592.11TRACKING PROJECT BENEFITS . 602.12REFERENCES . 60CHAPTER 3: REQUIREMENTS PLANNING AND ION. 63KNOWLEDGE AREA DEFINITION .63RATIONALE FOR INCLUSION .63KNOWLEDGE AREA TASKS.64RELATIONSHIP TO OTHER KNOWLEDGE AREAS .64UNDERSTAND TEAM ROLES FOR THE PROJECT . 64TASK: IDENTIFY AND DOCUMENT TEAM ROLES FOR THE PROJECT .65TASK: IDENTIFY AND DOCUMENT TEAM ROLE RESPONSIBILITIES .68TASK: IDENTIFY STAKEHOLDERS .72TECHNIQUE: CONSULT REFERENCE MATERIALS .73TECHNIQUE: QUESTIONNAIRE TO IDENTIFIED STAKEHOLDERS .75TASK: DESCRIBE THE STAKEHOLDERS .76TECHNIQUE: INTERVIEW STAKEHOLDERS TO SOLICIT DESCRIPTION .78TASK: CATEGORIZE THE STAKEHOLDERS .81DEFINE BUSINESS ANALYST WORK DIVISION STRATEGY . 82TASK: DIVIDE WORK AMONGST A BUSINESS ANALYST TEAM.82TECHNIQUE: BUSINESS ANALYST WORK DIVISION STRATEGY.83TECHNIQUE: CO - ORDINATION OF INFORMATION WITHIN THE TEAM .87TECHNIQUE: KNOWLEDGE TRANSFER .90DEFINE REQUIREMENTS RISK APPROACH . 92TASK: IDENTIFY REQUIREMENTS RISKS .94TASK: DEFINE REQUIREMENTS RISK MANAGEMENT APPROACH .95TECHNIQUE: REQUIREMENTS RISK PLANNING.96TECHNIQUE: REQUIREMENTS RISK MONITORING .98TECHNIQUE: REQUIREMENTS RISK CONTROL .99DETERMINE PLANNING CONSIDERATIONS .100TASK: IDENTIFY KEY PLANNING IMPACT AREAS . 101TASK: CONSIDER THE SDLC METHODOLOGY. 102TASK: CONSIDER THE PROJECT LIFE CYCLE METHODOLOGY. 104TASK: CONSIDER PROJECT RISK, EXPECTATIONS, AND STANDARDS. 105TASK: RE-PLANNING . 108TASK: CONSIDER KEY STAKEHOLDER NEEDS AND LOCATION . 109TASK: CONSIDER THE PROJECT TYPE . 110SELECT REQUIREMENTS ACTIVITIES .111TASK: DETERMINE REQUIREMENTS ELICITATION STAKEHOLDERS AND ACTIVITIES . 112TASK: DETERMINE REQUIREMENTS ANALYSIS AND D OCUMENTATION ACTIVITIES . 115TASK: DETERMINE REQUIREMENTS COMMUNICATION ACTIVITIES . 116TASK: DETERMINE REQUIREMENTS IMPLEMENTATION ACTIVITIES . 118ESTIMATE REQUIREMENTS ACTIVITIES .119A Guide to the Business Analysis Body of Knowledge, Release 1.6 2006, International Institute of Business Analysishttp://www.theiiba.org/iii

Table of 8TASK: IDENTIFY MILESTONES IN THE REQUIREMENTS ACTIVITIES DEVELOPMENT AND DELIVERY . 119TASK: DEFINE UNITS OF W ORK. 120TASK: ESTIMATE EFFORT PER UNIT OF W ORK. 121TASK: ESTIMATE DURATION PER UNIT OF WORK. 122TECHNIQUE: USE DOCUMENTATION FROM PAST REQUIREMENTS ACTIVITIES TO ESTIMATE DURATION . 123TASK: IDENTIFY ASSUMPTIONS . 125TASK: IDENTIFY RISKS . 126TASK: MODIFY THE REQUIREMENTS PLAN . 127MANAGE REQUIREMENTS SCOPE .1293.8.13.8.23.8.33.8.43.8.53.9TASK: ESTABLISH REQUIREMENTS BASELINE . 129TASK: STRUCTURE REQUIREMENTS FOR TRACEABILITY . 130TASK: IDENTIFY IMPACTS TO E XTERNAL SYSTEMS AND/OR OTHER AREAS OF THE PROJECT . 135TASK: IDENTIFY SCOPE CHANGE RESULTING FROM REQUIREMENT CHANGE (CHANGE MANAGEMENT) . 136TASK: MAINTAIN SCOPE APPROVAL . 138MEASURE AND REPORT ON REQUIREMENTS ACTIVITY .1383.9.13.9.23.9.33.9.43.9.53.9.63.10TASK: DETERMINE THE PROJECT METRICS . 141TASK: DETERMINE THE PRODUCT METRICS . 142TASK: COLLECT PROJECT METRICS . 144TASK: COLLECT PRODUCT METRICS . 145TASK: REPORTING PRODUCT METRICS . 146TASK: REPORTING PROJECT METRICS . 147MANAGE REQUIREMENTS CHANGE .1503.10.13.10.23.10.33.10.43.11PLAN REQUIREMENTS CHANGE . 150UNDERSTAND THE CHANGES TO REQUIREMENTS . 1503.11.3 DOCUMENT THE CHANGES TO REQUIREMENTS . 150ANALYZE CHANGE REQUESTS . 151REFERENCES .152CHAPTER 4: REQUIREMENTS UCTION.153RELATIONSHIPS TO OTHER KNOWLEDGE AREAS . 153TASK: ELICIT REQUIREMENTS.155PURPOSE . 155DESCRIPTION . 155KNOWLEDGE . 155SKILLS .

International Institute of Business Analysis Guide to the Business Analysis Body of Knowledge