Transcription
ConceptsofORDER POWER!
CopyrightORDER POWER!Version 4.0Computer Solutions, Inc. 1991-2001Concepts of ORDER POWER!Document Version 4.0All Rights Reserved.Printed in the U.S.A. October 2001Revised October 17, 2001Computer Solutions, Inc.6187 NW 167 StreetUnit H33Miami, Florida 33015 U.S.A.Telephone: (305) 558-7000Fax: (305) 557-0003iSeries 400 is a registered trademark of the IBM Corporation.
Concepts of ORDER POWER!iTable of ContentsPURPOSE OF “CONCEPTS” OF ORDER POWER! . 1THE END TO END SOLUTION (AND THE BASIS FOR CRM) . 2ORDER POWER!, THE INTEGRATED SYSTEM . 4Order Fulfillment. 4Order Entry. 4Customer Service . 4Authorization . 4Shipping . 4Mail List . 4Warehouse Management. 4Purchase Orders . 4Accounts Receivable. 5Sales and Source Analysis . 5General Ledger . 5Accounts Payable . 5Web Store. 5ORDER POWER! – THE MULTI-COMPANY SYSTEM. 6Terminology. 7Order Types . 10Tender Types . 11ORDER FULFILLMENT . 12Status of Orders in the Fulfillment Cycle . 12Customer Service Inquiry . 14Table of Order Status . 15Order Entry. 16Orders . 17Bids (Quotes) and Credit Memos . 19Order Entry Total Screen. 19Counter Sales . 20Web Store . 213rd Party Orders. 22Item Search (in the call center). 23Pricing . 24Total Order Discounts. 26Shipping and Handling . 27Upsells, Cross Sells, and Substitution Groups . 29Upsells and Substitution Groups . 29Cross Sells . 30Order Entry Inquiries . 31Extended Descriptions . 32Comment Codes . 33Batch Balancing. 34Order Logs . 35Hold Codes . 36Manual Assignment. 36Automatic Assignment Hierarchy. 36Kits, Assortments, Continuities, and Replenishments . 38Kits. 39
iiConcepts of ORDER POWER!Assortments . 39Continuity Items. 40Replenishment Items . 41Drop Shipments. 42Scales. 43Gift Certificates. 44Tables for Order Entry . 45Alert Classes . 47Authorization Defaults . 48Cancel Codes. 49Correspondence Codes . 50Countries . 52Coupons . 54Cross Sell Groups . 56Customer Classes . 57Hold Codes. 59Items . 60Known Fraudulent Credit Cards . 68Mailing List . 69Media / Media Book . 71Media/Book Override GL Classes . 73Non-Business Days. 74Order Interface Company Profile . 75Order Origins . 77PC Application Interface. 78Personalization Codes . 79Pick Ticket Codes . 80Pricing Groups. 81Priority Codes. 82Return Codes . 83Salespersons. 84Ship Via Codes. 85States (Provinces) . 87Styles . 88Substitution Groups. 89Tax Classes. 90Tenders . 91Multi-Payment . 91Term Codes. 92Units of Measure . 94User Reason Codes. 96Vendors . 97Warehouses . 98Zip Codes . 100Authorization . 101Manual Authorization . 101Computer-to-Computer Credit Card Authorization. 102Authorization Centers . 102Customer Service. 104Order Header and Detail Maintenance. 104On-line Inquiries. 104Shipment Package Information . 104
Concepts of ORDER POWER!iiiNotes . 104Return Authorizations . 105FTC Compliance . 105Customer Correspondence . 106Shipping. 107Order Release and Pick Ticket Print . 107Order Release Selection Criteria . 108Pick Ticket Segments . 110Bulk Pick Tickets. 110Picking by Location / Type. 110Backorders . 111Reprint a Pick Ticket . 112Void a Pick Ticket . 112Adjusted Pick Ticket. 112The Ship Confirmation Task . 113Backorders and Cancelled Orders . 113Invoicing . 114MAIL LIST MANAGEMENT . 115List Sharing . 115Address Hygiene . 115Reduce Redundancy at Point of Entry . 116Mailing List Maintenance . 119Search Last Name . 122Demographic Codes . 122Label Request Codes . 123Alert Class. 123SIC Codes. 123User Defined Fields . 123Notes . 124Prospects. 124W AREHOUSE MANAGEMENT . 125Quantities . 125Quantity On Hand . 125Quantity On Customer Order . 125Quantity On PO . 125Quantity On Pick . 125Quantity On Customer Drop . 126Quantity Committed . 126Quantity Available . 126Quantity Available to Commit. 126Quantity On PO Drop . 126Net PO. 126Multi Company . 127Warehouses and Locations . 127Zones . 128Storage Codes . 128Shipper#s . 128Inventory Commitment . 130Units Of Measure . 130Two Step Cycle Count . 131Inventory Effect Codes. 132Creating Custom Inventory Effect Codes . 134
ivConcepts of ORDER POWER!Costing .
3rd party software: . Group1 for address hygiene . Manhattan Associates for LogPro, a native iSeries 400 manifesting system . Kewill for Clippership, a PC based manifesting system . Seagull Software for Graphical Presentation (browser based or as a Windows client) . Crystal Reports for Charts
