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Click here or press enter for the accessibility optimised versionThe IT AdministratorGuide to Supportinga Hybrid Workplace
Today’s Hybrid WorkplaceThe workplace is no longer simply an office. The recent shift to remote working hasallowed organizations to recognize that work can get done from any place. A hybridworkplace provides flexibility and seamless collaboration to employees no matterwhere they are working from. While these benefits are clear, the shift is creating newchallenges for IT administrators.For instance, when much of the workforce is now out of the office all or most of thetime, IT administrators need visibility into rich business insights, along with diagnosticsto always provide a high-quality experience for employees. They need to ensure thatemployees are adopting the collaboration technologies and are being productive nomatter if they are working in the office or remotely. They might also need to adjust theircurrent facilities management requirements and reconfigure offices to ensureemployee safety and a seamless transition between work environments.
Webex Control Hub provides aneasy-to-use, intuitive way to navigateto important details about CiscoWebex services. This allowsorganizations to offer the bestcollaboration options for everyone,with consistency of experience,security, and single-pane-of-glassmanagement that is critical whendeploying collaboration devicesacross an organization, at work, andat home.
Click here or press enter for the accessibility optimised versionDelivering Consistentand SeamlessCollaborationExperiences
Delivering Consistent and SeamlessCollaboration ExperiencesA foundational requirement forIT administrators in the newhybrid workplace is to provideemployees with intuitive andfeature-rich collaborationtechnologies to meet, call,message, share content, andcollaborate no matter if theyare working from the office orremotely.They also need to provideemployees with greatperformance and reliabilitywhile collaborating. This canbe challenging as employeesoften use their own devices,home networks andperipherals such as webcamsand microphones while they’reworking from home.
Webex Control Hub enables real-time analytics and rich insightsinto usage, diagnostics, and performance of your Webexservices. It provides both service quality and overall userexperience with actionable insights to drill down and quicklyaddress issues in the company, including insight into how usersjoin meetings, how they connect, peripherals, and underlyingnetwork health.Watch the video nowIt also provides easy access to real-time analytics enabling ITadmins to recognize adoption trends and understand the painpoints and friction areas in the organization and proactively planfor improvements.Watch the video now
Click here or press enter for the accessibility optimised versionEnsuring a SafeReturn to the Officefor all Employees
Ensuring a Safe Return to the Officefor all EmployeesHealth and safety in theworkplace are more importantnow than ever. In addition tosupporting remote work inways that many organizationshaven’t in the past, businessesalso need to address ways tomake the on-site workplacesafe for their employees andcustomers.IT administrators, HR directorsand facilities managers arefocused on providing intelligentworkspaces and redesigningsafe collaboration spaces toenable an inclusive experiencefor both working in the officeand remotely.
Webex Control Hub provides IT administrators with Workspace utilization insights to understand how meeting spaces are being usedand then give them the ability to break down the types of activities that are happening within them. This is achieved with intelligentsensors, such as people count and presence. Essentially, workspace utilization extends the capabilities of the camera, microphone,and speakers on Cisco Webex Rooms devices to increase their functionality by detecting movement and people within the meetingroom.Control Hub also provides the ability to go deeper into each workspace to find out what is happening in real time, including the abilityto set capacity limits to provide alerts when the maximum number of people in the room is exceeded. You can find information onscheduled meetings, including who has booked which meeting room, and for how long.
Click here or press enter for the accessibility optimised versionDeliver IntelligentWorkplaceExperiences
Deliver Intelligent Workplace ExperiencesAs IT and business leadersbegin migrating theirworkforces back to the office,they must take the necessaryprecautions to improve andadapt their meeting rooms forthe next generation ofcollaboration. Providing remoteworkers with the righttechnology and ensuring asafe return to the office areessential to businesscontinuity.Webex Control Hub providessuper simple managementwith zero-touch provisioning toeasily import and sync usersfrom any identity provider –whether on premises and inthe Cloud.
The new Hybrid workplacealso adds new securityrequirements. Webex ControlHub provides greateradministrative control andenterprise-grade security andcompliance. IT admins caneasily define and configuresecurity and compliancesettings based on granularpolicy controls and set up dataloss prevention policies suchas file-sharing controls forusers and spaces. They willhave peace of mind knowingthat all data andcommunications are securefrom software to devices,when collaborating from anyplace with anyone inside oroutside of the organization.
In today’s hybrid workplace, IT administrators need visibility into every app and device, regardless of whether it is being usedremotely or in the office. They need to be able to deploy, manage, monitor, and troubleshoot every device in the organization toquickly analyze issues (i.e., packet loss, jitter, latency, etc.) in real time.Webex Control Hub enables IT admins to centrality manage, secure and scale while creating meaningful experiences for their hybridworkforce. It provides an easy-to-use, intuitive way to navigate to important details about Cisco Webex services. It enables IT adminsto offer the best collaboration options for everyone, with consistency of experience, security, and single-pane-of-glass managementthat is critical when deploying collaboration devices across an organization, at work, and at home.
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collaboration. Providing remote workers with the right technology and ensuring a safe return to the office are essential to business continuity. Webex Control Hub provides super simple management with zero-touch provisioning to ea
