WIXLIB

pating viaTelePresence It is possible to connect TelePresence audio with a WebEx audioteleconference through the conferencing capabilities in TelePresence videounits 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential27

Communicating and Collaborating WebEx ConferencingTRAININGAVAILABLEWhat you need to do Complete web-basedtrainingWebEx es/webexconnect/index.shtml Submit request forWebEx dex.shtmlDid you knowWebEx is integrated with Outlook so when you convert to active directory youcan automatically add a WebEx within an Outlook mtg.Presentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential28

Communicating and Collaborating Using TANDBERG LaptopsYou should already have thisWebEX ConnectNeedScreenshotNEWCalendar Free/BusyPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialVPN using SofTokenYou should already have this29

Communicating and Collaborating Calendar Free/BusyWhat it is Provides you visibility into calendar availability for your Cisco colleagues, makingit easier to schedule meetings and collaborate with themWhat you need to knowWorks from your TANDBERG PC (not MACs) The add-on has been automatically distributed and incorporated in your OfficesuiteConnectivity Free/Busy works seamlessly in a TANDBERG facility when the user is tetheredto an Ethernet connection. In this environment, the Free/Busy service providesthe most up-to-date information to schedule a meeting If connecting through a wireless or remote location, Free/Busy only will beenabled if the employee opens Outlook through a Cisco VPN connection Cisco conference room or resource information is not availablePresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential30

Communicating and Collaborating Calendar Free/BusyWhat you need to do For employees inlocations not yet onthe Cisco networkwishing to inviteemployees in Cisconetwork locations, thefull Cisco email wouldhave to be used, asexampleCECID@cisco.comDid you knowYour Cisco peers and colleagues will be able to see your free/busy informationby using your CEC IDPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential31

Communicating and Collaborating ResourcesWhat it is Cisco’s Collaboration and Communications Tools Cisco TV and Cisco Show & Share: Video portals Ciscopedia : Online wikiWhat you need to know Cisco TV: Deliver news, training, etc via Live Broadcast, Video on Demand (VoD) Hybrid Events (in-person and virtual) and TelePesence to Cisco employees, partners, and customers Cisco Show and Share Single, consolidated video portal and management solution to theenterprise showcasing Cisco's own technology Future integration with the Integrated Workforce Experience (IWE) an initiative to consolidate all communications platforms Ciscopedia Internal topical information hub where Cisco employees can shareknowledge and informationPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential32

Communicating and Collaborating ResourcesWhat you need to do Become familiarwith Cisco x.shtml, CiscoShow and ideos.jsp pda/CiscopediaTake NoteInformation on Ciscopedia is updated on an almost daily basisPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential33

Section 5 Getting HelpFunctionalOnboardingHR SupportSupplementalTrainingIT SupportPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential34

Key Resources First Line of SupportTANDBERG Help DeskCAC Ask-a-QuestionQuickStart GuideNovemberCISCO IT 8255121926Employee Assistance CenterPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco portnumbers.shtml35

Key Resources to Support You HRCWhat it is The first point of contact for HR questions and supportWhat you need to know HRC: Human Resources Connection Global team of HR professionals providing centralized support tocurrent, former and prospective employees and their families The HRC is trained on acquisition integration questions/issues Mission is to help employees, managers and others FIND informationthrough the HRC Portal and via live agent Functionalonboarding -planssupport, when necessaryEach function will be holding onboarging – Kurt Jennifer DO transactions – using the Human Resource Management Systemand other HR tools SOLVE problems – by providing subject matter expertise orfacilitating support with HR and Finance centers of excellencePresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential36

Key Resources to Support You HRCWhat you need to doHRC To open a supportcase online go tothe HRC website,call 91 80 42937080, or emailhrc.cisco.comStep-by-Step instructionsavailable on CAC for helpwith opening an HRC caseDid You KnowThere is a dedicated HRC team supporting APAC.Presentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential37

Areas Supported by HR ConnectionBenefitsPayrollCompensationPhilanthropy & GivingEmployee Personal InformationChangesStockePM/Performance ManagementTerminationsHR Data ProcessesVerification of EmploymentHR Guidelines & PolicyVisa Invitation LettersHR Tools & ApplicationsVacation Process and PolicyOn-boarding ProcessLevels of support and HRC engagement model may vary slightly by Theatre. Consult with the appropriate HRC Contact Centre staff forclarification.Employeesrequesting assistance with Ciscoareassupported by HRC Partners will be redirected to the appropriate internal resource.38Presentation ID 2006 Cisco Systems, Inc. All rights reserved.Confidential

Key Resources to Support You IT OnBoarding SupportWhat it is TANDBERG Help Desk: The helpdesk will be available to help with ITquestions and support regarding gaining access and connecting toCiscoWhat you need to know TANDBERG Knowledge Center GTRC: Global Technical Response Center Cisco’s Global helpdesk: Dial one of the regional numbers for anagent onboarding plans Functional ITEachinformationrelatedto theintegrationbe found at the ITfunction willbe holdingonboarging– Kurtcan JenniferCommunications Gateway esentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential39

Key Resources to Support You IT OnBoarding SupportWhat you need to doTANDBERG Help deskContact the helpdesk directlyvia email or phoneGTRCRegional Support ContactNumbers are t numbers.shtmlTo open a support case onlinego to the IT Services &Support tion ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential40

Key Resources to Support You Functional OnboardingWhat it is Functionally driven onboarding activities, communications and resourcesto further enable your productivity and successWhat you need to know Functional onboarding is designed to provide Organizational structure & V/S/E Business update (including integration plans & forward-lookingbusiness plans) Functional onboarding plans Access to functional tools and processesEach function will be holding onboarging – Kurt Jennifer Support resources including Buddy Program, career developmentprograms and skills developmentPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential41

Functional Training ApproachFunctionTraining ApproachScope ElementsMethod of DeliveryTTG/CDO Training launched post-Close, including transfer of info onTAA/Cisco products between engineers and productmanagement Additional training to cover: open source, software quality,lab safety, ESD prevention, product developmentmethodology and more Sales Just-in-time / self-paced courses launched post-Close Covers various TelePresence overviews: business andtechnical decision making, collaboration, architectures,competition Tools & Processes Skill Building Collaboration 16 short online / videocourses & overviews One 2-hour & one 2-dayinstructor-led courseServices Just-in-time / self-paced presentation launched post-Close Material provides overview of Services function andServices for TelePresence, including operate and remoteassistance services and a deep dive on Cisco’sTelePresence network assessment Tools & Processes Skill Building 7 presentations onlineCVCM Training launched via orientation for employees andmanagers New hire workshop covers CVCM resources, functionalcurricula, checklists, eMentorme program and buddyassignments Tools & Processes Skill Building Career Development eMentorme and buddyprogram launch Two online coursesMarketing Training launched post-Close, including: brand guidelines,field marketing resources, marketing exchange websiteoverview Specific “manager central” portal and training for managers Multiple courses for FIRE (Fully Integrated RepeatableEngines ) offering tools/capabilities to execute on end-toend marketing Tools & ProcessesSkill BuildingCollaborationVSECareer Development All Hands & buddy programlaunch 6 live overview sessions 17 online / video coursesFinance Training will kick off post-NEO with orientation Courses include: “My Close” space collaboration, SOX,fixed asset & project related costs, expense & headcount,bookings reporting, consolidated general ledger, managermetrics center and more Tools & ProcessesSkill BuildingCollaborationVSE 13 online courses post-NEOPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialTools & ProcessesSkill BuildingCollaborationVSECareer Development Ten online / video courses Three TelePresence courses Manager training42

Key Resources to Support You OnboardingNovemberMONTUEWED98THU10India R&D TANDBERGNEO9:00-10:30 a.m. ISTFRI11India R&D StandardNEO10:00-5:00 p.m. IST12Travel, AMEX,Expenses Training10:30 a.m. -12:0 p.m.IST(WebEx)ProcurementTraining2:30 - 3:30 p.m. IST(WebEx)1516171819WebEx ConferencingTraining(WebEx)7:30-8:30 a.m. ISTManager OnboardingTraining10:00 -12:00 p.m. IST (WebEx)Employee Assistance Center – Onsite 9-5 local timeBangalore: November 10-111Presentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential43

Key Resources to Support You Employee Assistance CenterWhat it isAccess to onsite onboarding Subject Matter Experts (SMEs)What you need to know Location – Bangalore (November 10-11): Support for walk-in and Videoquestions from 9:00-5:00 p.m. ISTPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential44

Section 6 Other Important Things to Knowand DoSite StrategySite/Video/IT MigrationPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialCOBC45

Integrated Site/Video/IT MigrationCollocating sites: 18 sites with127 employeesTAA CityHCMove to henyangChengduWuhanKuala aneSeoulBangaloreShanghaiMumbaiShenyangChengduNew World CentreKuala LumpurGuanzhou CentrePlazaPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Employee MoveTimeframeCompletePhase 1Retained sites: 7 sites with129 employeesTAA CityTAA HCBeijingSingaporeWanChai (HK)HamiltonNew DelhiSuzhou3130181684Tokyo22Target IT ServicesTimeframePhase 1Notes:Phase 1: Q1/Q2 FY11All efforts will be made to accelerate movesSome retained sites may collocate based onfurther analysisTBDCisco Confidential46

Integrated Site/Video/IT Migration Demo capabilities will be deployed prior to move for collocatingsites Laptops will be deployed shortly after move for collocating sitesand at network upgrade for retained sites Cisco MS Exchange will be enabled at the time of move forcollocating sites and at network upgrade for retained sites Eligible employees, as determined by VPs, can transition toCisco’s corporate mobility plans once MS Exchange has beenenabled. Expense current cellular/mobile plans using iExpenses (after November 5)using the TANDBERG cellular expense policies until you migrate to the Ciscocorporate mobility planPresentation ID 2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential47