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Cox Business Metro EthernetMetro Ethernet for GovernmentEnhanced Connectivity Drives the Business Transformationof GovernmentWhy You Should Choose Cox Metro EthernetTo meet the critical demands of better supporting local emergencyservices and to foster better collaboration between government andpublic sector entities, local and state governments are substantiallyincreasing their requirements for secure, reliable, high-bandwidthconnectivity. This instant connectivity is transforming governmentservices and the way our public leaders and citizens interact.To gain additional network flexibility and capabilities at a profitableprice point, Cox Business encourages governmental entities andothers in the public sector to investigate our Metro Ethernet services.Cox Metro Ethernet services can cost-effectively provide robustbandwidth, enable new services, and support the convergence ofvoice, data and video over one reliable network.www.cox.com

Cox Business Metro EthernetTechnology Is Key to Enhancing Delivery ofGovernment ServicesAlways-available, “Always On” connectivity helps bridge the gap betweenthe requirements for services from constituents, institutions, public serviceentities and businesses. The need for a secure, reliable and high-capacitynetwork with Cox Business is what sets government entities apart in thequality of care delivered to customers.Today, local governments and associated private agencies are challenged by thedemand to provide more communications capacity for the government agenciesthey support. Specifically, that challenge is finding a reliable technology solutionfor the following key imperatives:Secure Inter-Agency Communication and CollaborationWithin a municipality or other government agencies, the process of individualsor organizations sharing resources is what a collaborative environment is allabout. This communication between departments fosters better planning,implementation and evaluation of the project at hand. With a Metro Ethernetsolution, local agencies can now not only coordinate their efforts with othersin the community, but also improve the delivery of overall services to theirconstituents. This improvement manifests itself by providing fast, remote accessto centrally managed applications and critical data. Obviously, this transfer ofinformation between departments, outside contractors/businesses and thepublic is under strict information policies as set by federal and state standards.With this continued adoption of new technologies comes the increasedrequirement for robust connectivity and secure, high-speed, resilient bandwidth.Supporting E-GovernmentE-government refers to the use by government agencies of informationtechnologies (such as Wide Area Networks, the Internet and mobile computing)that have the ability to transform relations with citizens, businesses and otherarms of government. The objective of an e-government technology approach isto improve public sector services, transactions and interactions. In the end, thisresults in government organizations being able to deliver better service and3

Cox Business Metro Ethernetachieve operational productivity for their citizens. These enhanced technologiesalso enable delivery of services for more immediate interactions with theirbusiness and industry constituents.Enhanced Delivery of Emergency ServicesTo ensure the safety and security of citizens, collaboration between agencies andgovernmental entities is essential. Police, fire, ambulance, biohazard teams andother organizations in the public sector are the first-wave responders to all localemergencies and natural disasters. Communication and coordination of effortsand resources is essential in the delivery of the needed swift response to theparticular emergency at hand. In the business of saving lives, seconds make thedifference in determining the best possible outcome of an emergency situation.First responders need reliable, interoperable broadband communications tosupport real-time, high-quality multimedia content and to open up real-timeaccess to valuable information sources, like crime labs and closed-circuit video.Promoting Local Economic GrowthThe viability of a community is linked to its access and use of information andcommunications technologies. Technology today is as vital to economic growthas transportation and utility systems were in the past. A key governmentresponsibility is to spur economic growth with new jobs, as well as increaseproductivity, innovation and investments. Connected communities, where acity/community utilizes a shared infrastructure to deliver citizen-centric servicesthat support economic and social growth, and attract higher-level businessesand employees.Convergence of Voice, Data and VideoThe mission of government is to protect and serve the citizenry. In the digitaleconomy, that objective is accomplished by using enhanced technology andcreating intelligently designed networks that adapt as times and needs change.IP-based convergence, which brings together all forms of communication ontoa single infrastructure, is a critical concept in modern telecommunications. Thedays of legacy technology and siloed operations are on the road to extinction.4

Cox Business Metro EthernetCox Metro Ethernet Meets the Needsof GovernmentCox Metro Ethernet allows for the connection of multiple locations through thesimplicity and reliability of Ethernet over a highly resilient, self-healing MPLScore infrastructure providing our customers with scalable solutions that aredesigned to carry converged services such as voice, data and video.Government RequirementCox Metro Ethernet ServiceCommunication/Collaboration Ever-increasing bandwidth needs Anytime, anywhere access Cost-effective, scalable bandwidth up to1Gb and beyond Real Time Applications such as VoIP,Video Conferencing and Video Monitoringfor critical infrastructure, crime preventionand homeland security measures Near-ubiquitous availability of Ethernet overCox’s Hybrid Fiber Coax Network, enablingquick deployment and unique applicationssuch as traffic cameras, video surveillanceand digital signage for public safetySupporting E-Government Standards-based MEF-certifiedEthernet solutions Regulatory compliance Private, secure connectivity Private Metro Ethernet solution backed bystringent security safeguards and monitoring Resiliency Secure access to critical dataEnhanced Delivery of Emergency Services Extensive facilities-based network coveragewithin our markets Reliable communications Security Highly redundant and reliable metronetwork architecture Anytime, anywhere access 24/7 support and local network monitoringPromoting Local Economic Growth Connection to multiple locations Private, secure connectivity Strong local community presence in marketsCox Business serves Extensive facilities-based coverage andflexible solutions Instant access to critical data ScalabilityConvergence of Voice, Data and Video Single network — voice/data Voice over IP Video Traffic Monitoring, conferencingand surveillance for public safety High-speed, metro-area-wide Ethernetconnectivity to enable voice, data and video Class of Service support for reliable voiceand video communications Collaboration5

Cox Business Metro EthernetCox Metro Ethernet ServiceExtensive Availability With Flexible Fiber and HFC AccessCox Business is unique in its ability to deliver access to Metro Ethernet services overits own direct Fiber-To-The-Premise (FTTP) and Hybrid Fiber Coax (HFC) connections.An array of Metro Ethernet services and topologies — point-to-point, any-to-any andhub-and-spoke — can be combined to meet the specific needs of individual locations.The Simplicity of Ethernet, the Reliability of MPLSWhile Ethernet itself is simple and ubiquitous in corporate networks, MetroEthernet, or Carrier Ethernet, as it is sometimes known, can seem complicated.It comes with its own set of acronyms — EPL, EVPL, ELAN, EVC1 — and questionsabout whether a Metro Ethernet service in one location is truly interoperable witha service in another.Cox Business makes Metro Ethernet simple. Cox enables government entitiesto extend the reach and capacity of their networks over Cox’s own optical fibernetwork — a highly secure, fiber-optic-based architecture — with a lower cost forboth equipment and service. It’s a combination of standards-based design, flexibleaccess, security and unparalleled scalability at highly competitive flat-rate pricing.Ethernet Private Line (EPL), Ethernet Virtual Private Line (EVPL), Ethernet Local Area Network (ELAN),Ethernet Virtual Circuit (EVC).1 6

Cox Business Metro EthernetCertified by the Metro Ethernet ForumThe Metro Ethernet Forum is a global industry alliancecomposed of service providers, cable operators, MSOs,network equipment vendors, software manufacturers, labs and testing organizations.The MEF develops technical specifications and implementation agreements topromote interoperability and deployment of Carrier Ethernet worldwide.The Metro Ethernet Forum (MEF) has certified Cox Metro Ethernet Fiber servicesas CE 1.0* and CE 2.0 compliant, hallmarks for carriers who deliver advancedEthernet services. Cox Business customers can be assured that the services theypurchase today align with industry directions, and will continue to support theirevolving needs in the future.Unparalleled Scalability and ReliabilityAs a facilities-based provider that maintains control over its extensivenetwork, Cox Business is able to provide unsurpassed reliability inkeeping its Metro Ethernet service connectivity ready to meet theneeds of its customers 24/7. Additionally, this highly scalable Ethernet connectivitysolution offers a range of bandwidth speeds to meet the needs at each locationalong the network. Cox Metro Ethernet connections scale from sub-10Mbps to1Gbps and beyond. Bandwidth speeds can be easily adjusted as needs change.The Security of Dedicated ConnectionsSecurity is clearly important to government entities of all types and sizes. CoxMetro Ethernet services establish dedicated Ethernet Virtual Connections (EVC)between sites on the network. These connections prevent data transfers betweensites that are not part of the same EVC. This same secure transport applies topoint-to-point and multipoint-to-multipoint connections.Local Customer Focus, Flexible SolutionsCox’s dedicated local support team is available 24/7. In addition, they monitortheir networks from both local and national Network Operations Centers, thusproviding responsive, business-class customer service at the highest level oftechnical expertise and commitment to excellence. Plus, as a facilities-basedprovider, Cox eliminates the finger-pointing that customers often experiencewhen dealing with other providers.7

Cox Business Metro EthernetWhy Cox Business for Metro Ethernet ServicesFormed in 2000, Cox Business maintains a strong and growing presence across theU.S., with more than 300,000 business customers, and 1 million business phonelines. We continue to grow our leadership position and are currently ranked as oneof the nation’s largest Ethernet service providers based on the number of Ethernetports in service according to Vertical Systems Group,2 a market research firm.Cox Business offers a complete portfolio of business communications solutions,including voice, data, video and managed services. A proven and trustedcommunications solutions company, we invest in local support, local engineeringand local leadership, uniquely positioning us to understand industry needs andcustomize deliverable solutions that add value to productivity and service. Formore information, please visit www.cox.com.Data Backup/Disaster Recovery CenterMain Administration BuildingData Processing CenterWarehouse/SuppliersPolice/Fire StationRemote Government Agency OfficesCourt House” Business Ethernet Leaderboard: Year-End 2012 Results,” Vertical Systems Group Press Release,February 2013.2 8