Military Surface Deployment & Distribution Command

Transcription

Militar y Surface Deployment& Distribution CommandPersonal Property ForumSeptember 2015

Administrative Remarks Facility Accommodations - Breaks Survey Agenda - ParticipantsSurface Warriors Delivering Trust2

Defense Personal Property Program Organizational ChartDIRECTOR, PERSONAL PROPERTYBUSINESS PROCESSES DIVISIONOPERATIONAL SUPPORT & QUALITY TEAMTSP ty :army.sddc.safb.ppops@mail.milSPECIAL REQUIREMENTS & RATES TEAMDomestic nal Rates:army.sddc.safb.ppirate@mail.milOne Time Only:army.sddc.safb.rates@mail.milBilling and Invoicing:army.sddc.safb.billing@mail.milRate Filing:army.sddc.mbx.dpsrates@mail.milSYSTEMS INTEGRATION DIVISIONSUPPORT TEAMSystems :usarmy.scott.sddc.mbx.news@mail.milSYSTEMS TEAMPPCIG:army.sddc.safb.ppcig@mail.milSTORAGE DIVISIONSTORAGE & POV E MANAGEMENT OFFICESMO Queries:usarmy.scott.sddc.mbx.pp-smo@mail.milNTS West Coast, Benicia, CANTS East Coast, Norfolk, VAGlobal POV Contract CORsEUROPE TEAMEurope milPACIFIC TEAMPacific il1 Sep 2015Surface Warriors Delivering Trust3

Peak Season ReviewCurrent Week 36Data Source: DPS Analytics (31 Aug -15)Surface Warriors Delivering Trust4

2015 Peak SeasonBooking Progression15,00015,00010,00010,0003-yr3-yr AvgAvg PickupsPickupsInIn Self-CounselingSelf-CounselingInIn CounselingCounselingInIn PPSOPPSO QueueQueueOfferedOffered (Not(Not Accepted)Accepted)AwardedAwarded 52627282929303031313232333334343535Surface Warriors Delivering Trust5

Blackout CapabilitySurface Warriors Delivering Trust6

Missed RDD DetailsSurface Warriors Delivering Trust7

dHHG Ratio BreakoutKansas toRegions 1-14 Wk 21Wk 188.53Wk 1911.26Wk 2049.76Wk 2125.31Wk 220.00Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotalLouisianaRegions 1-14 Wk 21Wk 1812.89Wk 1916.60Wk 2047.17Wk 2133.80Wk 220.00Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotaldHHG Unavailability Ratio (by Desired Pickup Date)Wk ---------------------------------Wk --------------------------------Wk ---------------------------------Wk ---------------------------------Wk -----------------------------------Wk 0.00---------------------------------Wk 000.00-----------------------------Wk 0.000.00-------------------------Wk 9220.5040.25Wk 3347.7581.00Wk 0.00-------------dHHG Unavailability Ratio (by Desired Pickup Date)Wk ---------------------------------Wk ---------------------------------Wk --------------------------------Wk ---------------------------------Wk 0-------------------------------------Wk ------------------------------------Wk 00.00-----------------------------Wk 000.00-------------------------Wk 5.539.40Wk 38117.44Wk 00.00-------------Wk 33 Wk 34 Wk 0.600.33DPS Analytics 7.73TotalTotalUnavailRatioWk 35 Accepted UnavailWk 33 Wk 0.500.00DPS Analytics 20.0018.79TSPs(1-14)MaxUnavailRatio6691840Overall RatioTSPs(1-14)MaxUnavailRatio6651830Overall RatioSurface Warriors Delivering Trust8

dHHG Ratio BreakoutNevadaRegions 1-14 Wk 21Wk 186.85Wk 1911.91Wk 2059.33Wk 2129.67Wk 22----Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotalNew YorkRegions 1-14 Wk 21Wk 1812.96Wk 1918.63Wk 2037.93Wk 2133.63Wk 220.00Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotaldHHG Unavailability Ratio (by Desired Pickup Date)Wk ---------------------------------Wk -------------------------------Wk ---------------------------------Wk ----------------------------------Wk -----------------------------------Wk ------------------------------------Wk 0.00-----------------------------Wk 00.00-------------------------Wk .800.00Wk 727.57Wk -----------------dHHG Unavailability Ratio (by Desired Pickup Date)Wk ---------------------------------Wk ----------------------------------Wk ----------------------------------Wk ------------------------------------Wk -------------------------------------Wk .00---------------------------------Wk 0.000.00-----------------------------Wk 000.00-------------------------Wk 9.9634.22Wk .00107.50Wk 20.00-------------Wk 33 Wk 34 Wk 0.001.00DPS Analytics 12640133510.400.710.500.670.0015.99TotalTotal UnavailRatioWk 35 Accepted UnavailWk 33 Wk 1.781.00DPS Analytics 854Overall RatioTSPs(1-14)MaxUnavailRatio6661831Overall RatioSurface Warriors Delivering Trust9

dHHG Ratio BreakoutN. DakotaRegions 1-14 Wk 21Wk 1855.64Wk 1961.93Wk 208.00Wk 210.00Wk 22----Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotalS. DakotaRegions 1-14 Wk 21Wk 1829.33Wk 1939.31Wk 2025.00Wk 21----Wk 22----Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotaldHHG Unavailability Ratio (by Desired Pickup Date)Wk -------------------------------Wk --------------------------------Wk -------------------------------Wk ----------------------------------Wk --------------------------------Wk --------------------------------Wk ------------------------------------Wk -0.00-----------------------------Wk ------0.00Wk ------------Wk --37.00-----------------dHHG Unavailability Ratio (by Desired Pickup Date)Wk ---------------------------------Wk --------------------------------Wk ---------------------------------Wk ----------------------------------Wk ----------------------------------Wk ------------------------------Wk -------------------------------------Wk 0.00---------------------------------Wk --------Wk 00---------Wk -----------------Wk 33 Wk 34 Wk 46.5030.5013.00DPS Analytics 2.55 Overall RatioTotalTotal UnavailRatioWk 35 Accepted UnavailWk 33 Wk 26.172.5012.00DPS Analytics IV/0!38.90 Overall RatioSurface Warriors Delivering Trust10

dHHG Ratio BreakoutTennesseeRegions 1-14 Wk 21Wk 1819.23Wk 1923.50Wk 2030.13Wk 2144.00Wk 220.00Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotalVirginiaRegions 1-14 Wk 21Wk 185.51Wk 197.27Wk 2011.77Wk 2118.69Wk 220.00Wk 23----Wk 24----Wk 25----Wk 26----Wk 27----Wk 28----Wk 29----Wk 30----Wk 31----Wk 32----Wk 33----Wk 34----Wk 35----Wk 36----TotaldHHG Unavailability Ratio (by Desired Pickup Date)Wk --------------------------------Wk ----------------------------------Wk --------------------------------Wk ----------------------------------Wk ----------------------------------Wk 03.00---------------------------------Wk 000.00-----------------------------Wk 0-----------------------------Wk 2.3520.18Wk 270.94Wk 0.00-------------dHHG Unavailability Ratio (by Desired Pickup Date)Wk -------------------------------Wk ------------------------------Wk -------------------------------Wk --------------------------------Wk ---------------------------------Wk 00---------------------------------Wk 0.00-----------------------------Wk 690.00-------------------------Wk 6919.49Wk .4347.64Wk 0.00-------------Wk 33 Wk 34 Wk 0.500.75DPS Analytics alTotal UnavailRatioWk 35 Accepted UnavailWk 33 Wk 0.230.12DPS Analytics atio6701841Overall RatioTSPs(1-14)MaxUnavailRatio6741854Overall RatioSurface Warriors Delivering Trust11

Personal Property ChannelingConcept PilotSurface Warriors Delivering Trust12

Agenda Channeling Concept Background Channeling Concept Pilot Overview Public Review/Comment: Federal RegisterProcess Additional InformationSurface Warriors Delivering Trust13

Channeling Concept Background DoD Personal Property unique demand characteristics:o Consistencyo Concentrationo Volume Channeling Concept has the potential to leverage DoD requirementsto positively impact operating efficiencies, possibly translating to:o Customer service improvementso Simplified interaction between DoD and industryo Reduced costs (higher Best Value Score)Surface Warriors Delivering Trust14

Channeling Concept Pilot Overview Pilot Scope: Aggregating shipments at origin on select bi-directional traffic lanes andawarding to one carrier, up to their maximum capacity Pilot Scale:o Two high volume traffic laneso Washington DC to/from San Antonio, TX (incl. 75 mile radius or origin/destination)o Norfolk, VA to/from San Diego, CA (incl. 75 mile radius of origin/destination)o Duration - five month period of time (Nonpeak and Peak season) Pilot Bid Solicitationo Bid solicitation through DPS (as a Volume Move)o Award announcement through DPS (Volume Move)Channeling Pilot LanesWashington DCNorfolk, VASan Antonio, TXSan Diego, CASurface Warriors Delivering Trust

Federal Register Process Government process to communicate significant proposed program changes equallyand fairly to the public policy/process changes Opportunity to solicit and incorporate feedback from industry Process:o Federal Register posting: 8 Septembero 60 day industry comment periodo Comment collection and return to USTC/J4Po USTC/SDDC comment review and adjudicationo Final rule postingCurrent tion60 day comment periodProposed rulerevision 0 day comment incorporationSurface Warriors Delivering Trust16

Additional Information Channeling Concept of partivfrn.cfm Federal Register Notice/Document Comments:http://www.regulations.govSurface Warriors Delivering Trust17

Rate Filing Timeline Benefits of new timeline Lengthy TSP review of rankingsbefore TDL goes live (new TDLavail NLT 23 Feb 16) Reduce shipment queue buildup Schedule flexibility De-conflicts with AMSAConference2016 Projected Highlights Rd 1 Open - 11 Jan 16 Rd 1 Close - 16 Jan 16 Rd 2 Open - 2 Feb 16 Rd 2 Close - 10 Feb 16 Impact on GPA Will use August GPASurface Warriors Delivering Trust18

Performance Period DiscussionPre-decisional Possible Perf. Periods, 1Jan - 31Mar1Apr - 30Jun1Jul - 30Sep1Oct - 31DecVolume is average of last 3 calendar years Benefits of change Reduce shipment queue buildupEliminates ‘frozen’ periods (March, May)Better distributes volume evenlyacross same number of periods Data is 3 yr average ofshipment distributionVolume is average of last 3 calendar yearsSurface Warriors Delivering Trust19

Customer Satisfaction Survey UpdateAnnual Scores Survey EthicsLink Score Horizon DPS vs. iCSS Chapter 403, Par. C.5.d(NTS releases not countedas delivered) NTS release survey changeLogin ScoreHD .0020.0010.000.0020112012201320142015 System updates Reworded questions (7192) Deleted questions DPS vs. iCSSSurface Warriors Delivering Trust20

Special Requirements & Rates TeamSurface Warriors Delivering Trust21

Code 2 DetailsSurface Warriors Delivering Trust22

Code 2 DetailsSurface Warriors Delivering Trust23

Code 2 Shipment Count 5,813 Code 2 shipment moves from 15 May – 1 Sep 2015 Slide shows 16% (88 of 557) of channels with Code 2 bookings comprise 60.4% of all Code 2Shipments EG 10 122 US88-REG 12 71US40-REG 247US88-REG 939US45-REG 930US58-REG 127US

Defense Personal Property Program Organizational Chart 3 BUSINESS PROCESSES DIVISION OPERATIONAL SUPPORT & QUALITY TEAM TSP Qualifications: army.sddc.safb.ppqual@mail.mil Quality Assurance: army.sddc.safb.ppperf@mail.mil Operations: army.sddc.safb.ppops@mail.mil SPECIAL REQUIREMENTS & RATE