Transcription
VMware Customer SolutionsVirtual Infrastructure Success Stories
C ontentsAerospace and DefensePharmaceuticalLockheed Martin Space Operations . . . . . . . . . . . . . . . . 4GEHE Informatik Services GmbH . . . . . . . . . . . . . . . . . . 57Marine Corps Enterprise Network . . . . . . . . . . . . . . . . . . 6Purdue Pharma . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59EducationRecreationBroward Community College . . . . . . . . . . . . . . . . . . . . . 10Delaware North Companies . . . . . . . . . . . . . . . . . . . . . . . 62Community College of Baltimore . . . . . . . . . . . . . . . . . 13TQ3 Navigant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Texas State Technical College . . . . . . . . . . . . . . . . . . . . . 16RetailFinance7-Eleven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69AIG Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19CDW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72Guardian Life Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21ServicesMerrill Lynch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Prudential . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25UMB Financial Corporation . . . . . . . . . . . . . . . . . . . . . . . . 27Administaff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76Professional Services Firm . . . . . . . . . . . . . . . . . . . . . . . . . 78Surebridge Inc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81HealthcareWillis Group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84Baptist Healthcare System . . . . . . . . . . . . . . . . . . . . . . . . 31TechnologyClark Memorial Hospital . . . . . . . . . . . . . . . . . . . . . . . . . . . 34LawGoogle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87Monster.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88Addleshaw Goddard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38PTC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91Best Best & Krieger LLP . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40TelecommunicationsManufacturingCellcom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95Alstom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44QUALCOMM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97Moen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Vidéotron Telecom LTD . . . . . . . . . . . . . . . . . . . . . . . . . . 100Subaru of Indiana . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49MediaE.W. Scripps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Aerospace and Defense
LOCKHeed MARtiN SPACe OPeR AtiONScustomer success storiesVMware Helps Lockheed Martin Space OperationsProvide Low-Cost, efficient Support to NASAVMware Workstation and VMware GSX Server Assist Lockheed in Lowering Costs, Maintaining SecurityKey SuCCeSSeS Cut storefront start-uphardware costs in half Maximized hardwareutilization Enabled set-up of complexthree-tier security system on asingle desktop Establish three different configurations per machine Enabled developers to workremotely and securelyLockheed Martin Commits to ContainCosts for NASA ContractSecurity Requirements Complicatethe PictureWhen Lockheed Martin Space Operations wasawarded NASA’s 3 billion Consolidated SpaceOperations Contract (CSOC), the contractor took onthe responsibility of providing end-to-end spaceoperations support for NASA missions, includingthe Space Shuttle and International Space Stationmission operations and planning systems design,development, and integration. CSOC-sponsored“storefronts” are a key component in meeting theseobligations in a cost-effective manner. The storefrontprogram involves setting up a facility on or nearselected university campuses, where students arehired to perform software engineering and otherrelated work under the supervision of CSOC.“When Lockheed Martin was awarded this contract,our primary goal was to minimize costs whileproviding premier space operations support,” saidBill Smith, Project Engineer at CSOC. “In doing so,we of course had to maintain NASA’s high securitystandards, which required a setup to handle unclassified sensitive and unclassified activities. VMwareproducts allowed us to do this and assisted usin getting the storefront up and running rapidlyand in a cost-effective manner.” Using VMwareWorkstation, CSOC is able to run three configurationtypes on each workstation in the storefront facility,resulting in:The first of these storefronts, located at Prairie ViewA&M University (PVAMU) in Prairie View, Texas,opened on September 6, 2001. The Prairie Viewstorefront provides support to the maintenance ofapproximately 6.5 million lines of code currentlybeing sustained for Johnson Space Center by theCSOC Software Engineering organization in Houston. Significant cost savings. Smith estimates that,without VMware, the cost of the user workstationequipment for the storefront would probably havebeen double what it was, simply because the architecture would have required twice the numberof workstations and network infrastructurecomponents. Worry-free management of securityrequirements. The storefront’s security requirements are easily handled with the isolationprovided by virtual machines. Each workstationruns three virtual machines simultaneously, andeach virtual machine is configured with a differentoperating system and security setup. Rapid start-up. With VMware products, the storefront team was able to get the facility up andrunning rapidly and efficiently – within a coupleof months“VMware offered an effective solution to minimize hardware and infrastructure costs: not only could we buy fewer machines, we could also minimizephysical network connections while managing our complicated securityrequirements.”Nancy PattersonEngineering Director, CSOC Johnson Space Center
LOCKHeed MARtiN SPACe OPeR AtiONScustomer success storiesV M wA R e w O R K S tAt i O N3.0 ANd VMwARe GSXS e R V e R At w O R K 16 Intel-architecture workstations 2 Intel-architecture servers Red Hat Linux 7.2 Microsoft Windows NT 4.0;Red Hat Linux 7.2 Web Browser, e-mail, VPN Interface,proprietary mission control andplanning software Fast Ethernet; VPNVMware Software Minimizesequipment Costs, Maximize Security“We needed to run some applications on WindowsNT 4.0, and some on Linux; some communicationswould use a T-1 line; some would require a VPNlayered on top of that,” said Smith. “VMware offeredthe technology necessary for us to run these applications while maintaining the highest security level.”The sixteen PCs and two servers at the PVAMU storefront are connected to CSOC’s Houston Operationsvia a T-1 line. Each PC is configured with Red HatLinux 7.1 as the host operating system, and runsthree guest operating system environments simultaneously in virtual machines, with the help of VMwareWorkstation:In addition, one of the servers in the storefront usesVMware GSX Server to maintain user rights configuration and tools configurations. The server providesread-write capabilities for each virtual session separately on the server. In the unlikely event that the T-1communications link fails, the users still have accessat the local PVAMU StoreFront network to save workand files. The server has a backup and restorationcapability to ensure no work is lost.Lockheed Martin’s use of VMware Workstation andVMware GSX Server software is another exampleof VMware’s ability to help companies optimizeresources and complete projects quickly.1. The Microsoft Windows NT 4.0 guest operatingsystem gives storefront workers access to CSOCOnline at the “business and restricted technologysecurity level,” which is used for e-mail, office applications, and Internet access.2. One Red Hat Linux 7.2 guest operating systemprovides a secure connection, via a Virtual PrivateNetwork (VPN), to the Houston R&D facility.Workers use this virtual machine to do evaluationsof commercial off-the-shelf products and train onthe operational software.3. A second Red Hat Linux 7.2 guest operatingsystem runs at the highest security level soemployees can access the mission control andplanning software to do maintenance, updates,and fixes. In this configuration, cut and pastebetween sessions is disabled, preventingmigration of data or information without the useof secure procedures.www.vmware.comVMware, Inc. 3145 Porter Drive, Palo Alto, CA 94304 USATel 650-475-5000 Fax 650-475-5001 2002 VMware, Inc. All rights reserved. VMware, the VMware boxes logo, and GSX Server are trademarks of VMware, Incorporated.Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. Linux is a registered trademark of Linus Torvalds.All other marks and names mentioned herein may be trademarks of their respective companies. 20020226-V00044
MARINe CORPS eNteRPRISe Ne t WORKcustomer success storyVMware enlisted to Serve Marine Corps enterpriseNetworking RequirementsSmartronix Utilizes VMware to Arm Marines with 250 Percent Better Memory and ProcessorUtilization, Drill Hardware Needs Down 25 Percent, and Provide Advanced Disaster RecoveryCapabilitiesR e S u lt SMarine Corps Network Needed"Always Faithful" Recovery Site Improved server memory andprocessor utilization from less than30 percent to approximately 75percentComprised of smart, highly adaptable men andwomen, the Marine Corps is a smaller, moredynamic force than any other in the Americanarsenal; and the only forward-deployed forcedesigned for expeditionary operations by air, land,or sea. Its size and expertise allow the Marines tomove quickly, with agility. Cut hardware requirements bynearly 25 percent, consolidating30 servers to 8 Increased return on investmentthrough hardware reutilization Increased space savings, loweredpower utilization, and loweredcooling cost Easier to manage physical systembios updates and firmwareupgrades Central management of all virtualmachines within the network Decreased deployment cycletimes for new application serversThe Marine Corps Network Operations and SecurityCommand (MCNOSC) provides global networkoperations and computer network protection forthe Marine Corps Enterprise Network (MCEN), facilitating seamless information exchange to supportMarine and Joint Forces around the world. One ofthe requirements to meet this mission of seamlessinformation exchange is providing enterprise application services. The MCNOSC also provides technical leadership for service-wide initiatives that utilizethe enterprise capabilities delivered by the MCEN.Smartronix, Inc., a global professional solutionsprovider, was tasked by the MCNOSC to establishan alternate site to recover enterprise services inthe case of catastrophic failure at the Marine Baseat Quantico, Virginia. Preserving the communicational integrity of the MCEN is a top priority forthe MCNOSC. “Because the MCNOSC supports theexchange of mission-critical, sensitive information, itneeded a reliable, efficient system in place,” says DanCarroll, Senior Application Development Engineer forSmartronix, Inc.VMware Honored to ServeThe MCNOSC had 30 two- and four-CPU serversproviding enterprise level services that needed to beavailable 24 hours a day. Each of these servers ranjust one application and utilized only a fraction of itsprocessing and memory power—typically less than30 percent. These critical enterprise-level servicesincluded Exchange Directory Synchronizationservers, Active Directory Forest Root Domain servers,child domain controller servers, and Public KeyInfrastructure servers.To achieve complete recovery and enablement capabilities for enterprise services at the MCNOSC alternate site, Carroll’s team considered several factors, alldirectly or indirectly related to real-time data transfer.The MCNOSC needed to design an alternate sitenetwork and figure out how to move the data tothe alternate site. “We needed instantaneous serviceavailability to the entire enterprise when the alternate site was being put into production,” says Carroll.“And oh by the way, we also had to have a solutionthat was affordable and easily-managed.”“tHe MCNOSC needed an affordable and easy-to-manage alternate site withreal-time data transfer that would be reliable in the event of a catastrophe.the VMware virtual infrastructure so effectively met these requirementsthat it is being leveraged for regional server farm and deployed operationsimplementation.”Dan CarrollSenior Application Development Engineer, Smartronix
MARINE CORPS ENTERPRISE NE T WORKcustomer success storyThe Right Tactics for Disaster RecoverySmartronix, in partnership with MCNOSC Marinesand civilians, initiated the design and implementation of a virtual machine applications network.Several catastrophe and disaster scenarios weredeveloped to set the parameters for the alternatesite’s responsiveness and functionality. The finaldesign leveraged VMware VirtualCenter 2.0 andthree VMware GSX Server 3.1 licenses for a VMwarevirtual infrastructure with Network Appliancestorage solutions enabling the seamless movementof large amounts of data from the MCNOSCCommand Center to the alternate site.Now with SnapShot and SnapMirror running on allVMware host servers, all data is within three hoursof real time as well as recoverable from up to a twoweek period of time. All network application dataexists in its entirety at three locations, with a varietyof backup and recovery capabilities in place. Shouldall systems at the main site in Quantico fail, theMCNOSC alternate site would come online immediately to provide uninterrupted enterprise-levelservices.Successful Strategy Brings BenefitsThe VMware virtual infrastructure deploymentprovided a number of benefits, including: Increased utilization. Server utilization was typically less than 30 percent. Now, memory and processor utilization is approximately 75 percent. Increased return on investment. MCNOSC repurposed the 22 retired physical servers for itsalternate site virtual network and other serviceareas in the enterprise network. Improved server management. The MCNOSCcan now move virtual machines between hosts,create new machines from pre-built templates,and control existing virtual machine configurations. They also can gather event log informationfrom a central location for all VMware hosts; havean increased ability to identify asset utilization andtroubleshoot warnings prior to problems occurring; have easier management of physical systembios updates and firmware upgrades; and havecentralized management of all virtual machineswithin the network. Lower costs. By eliminating 22 servers, theMCNOSC has achieved lower power and coolingcosts. Decreased deployment cycle times. The easeof deploying additional VMware virtual machines,based on the ability to clone virtual machinesfrom templates, has greatly reduced deploymentcycles.The VMware virtual infrastructure is ideal for accelerating software development and testing operationswith easily-provisioned and managed server-basedvirtual machines.“VMware does for Intel servers what Henry Ford didfor the automobile,” Ramseyer says. “In the sameway that more people were able to afford a ModelT because of the innovation of the assembly line,VMware enables us to allocate more server resourcesto developers. It has been a pleasant change nowthat getting a server up and running for a newproject is not the delay it once was.”To Adapt and Overcome FutureChallengesThe MCNOSC faced quite a challenge and had noclear path to completing a transfer of all applicationnetwork systems, including enterprise and localassets. With the help of VMware virtual infrastructure,Smartronix met that challenge head on and successfully completed the mission. The implementationhas been so successful that the MCNOSC is nowplanning the expansion of this concept to developregional server farms leveraging a VMware virtualinfrastructure.“The MCNOSC needed an affordable and easy-tomanage alternate site with real-time data transferthat would be reliable in the event of a catastrophe,”says Carroll. “The VMware virtual infrastructure soeffectively met MCNOSC requirements that we areleveraging it to expand into other efforts.”
MARINe CORPS eNteRPRISe Ne t WORKcustomer solutionsAbout SmartronixVMWARe VIRtuAlINFRAStRuCtuReAt W O R K VMware VirtualCenter 2.0Management Console Three VMware GSX 3.1 Serverlicenses running on four 4-CPUDell 6650 servers Guest operating systems:Microsoft Windows 2003 andNetAppsDataOnTap 7.0 operatingsystemSmartronix is a global professional solutionsprovider specializing in Networking and SystemsManagement, Information Systems Security,Application Integration and Development,Software and Hardware Engineering, and BusinessManagement Services. Smartronix is headquarteredin California, MD with operating offices in VA, NC, FL,AL, and CA and employees throughout the US andthe Pacific Rim. The company has been recognizedas one of the Fastest 50 growing companies in theGreater Washington area and one of the top 500nationally as ranked by Washington Post and Inc 500media, respectively. Applications running inproduction on virtual machinesinclude: NetApp SnapRestore,NetApp SnapMirror, and NetAppAggregate and Flexible Volumes Other applications running invirtual machines: Exchange 5.5Directorywww.vmware.comVMware, Inc. 3145 Porter Drive, Palo Alto, CA 94304 USATel 650-475-5000 Fax 650-475-5001VMware, Inc. 3145 Porter Drive Palo Alto CA 94304 USA Tel 650-475-5000 Fax 650-475-5001 www.vmware.comCopyright 2006 VMware, Inc. All rights reserved. Protected by one or more of U.S. Patent Nos. 6,397,242 and 6,496,847; patents pending. VMware, theVMware “boxes” logo, ESX Server, and GSX Server are trademarks of VMware, Inc. Intel is a registered trademark of Intel Corporation. Linux is a registeredtrademark of Linus Torvalds. Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation. QUALCOMM is a registered trademark of QUALCOMM. All other marks and names mentioned herein may be trademarks of their respective companies. Part Number Here
Education
BRoWaRd CommuNiT y Collegecustomer success storyBroward Community College uses Vmware eSX Serverto meet the Needs of Faculty, Students and StaffSystems engineers can sleep at night knowing they have a cost-effective, reliable server infrastructure in placeR e S u lT S Consolidated 70 servers ontothree physic
VMware GSX Server to maintain user rights configu-ration and tools configurations. The server provides read-write capabilities for each virtual session sepa-rately on the server. In the unlikely event that the T
