IMD Annual Report 2017

Transcription

REAL LEARNING. REAL IMPACTIMD ANNUAL REPORT 2017

2Peter WuffliJean-François ManzoniIMD ChairmanPresident and Nestlé Chaired Professor

FOREWORD BY THE PRESIDENT32017 was characterized by continuity, growth and transformation. Since succeedingBroader impactDominique Turpin at the helm of IMD at the beginning of 2017, we - the management team,Third, we started developing a growing number of partnerships with world-class institutionsthe board and the IMD community - have been working on a set of priorities that will enablethat happen to be located close to us. In particular, we started cooperating with EPFL,us to succeed in today’s and tomorrow’s competitive landscape by having a distinctiveCERN, the design school ÉCAL and others, to bring expert insights from different fields intopositive impact on individuals, organizations and the world.our programs and research.Individual impactLast but obviously not least, we are very aware that in an age of growing distrust of business,One of our first priorities was to be very clear about “who we are”. IMD must be and mustpolitical and even religious leaders, IMD must continue to encourage and help leadersbe seen as an academic institution that happens to have a large activity in executive andand organizations to be a force for good in the world. One of our activities on this frontorganizational development programs, rather than a not-for-profit quasi-advisory firmis research we conduct on organizations that are able to “do well by doing good”. We arethat happens to have small degree programs. This is a subtle but important distinction.also conducting research in related areas such as social innovation, philanthropy andConsistent with this approach, we took several actions to reinforce the positioning of oursustainability, thanks in part to new Chairs created with the support of partners and donors.degree programs (MBA and EMBA) at the heart of the institution. We also further increasedIMD challenges what is and inspires what could be to develop leaders and transformour investment in the creation of thought leadership and innovative pedagogy, and inorganizations in a way that is intended to have a positive impact on society. We will continuestrengthening IMD’s digital infrastructure and capabilities.to promote business as a force for good in the world through our teaching and research.Organizational impactIn many ways, 2017 was a year of reinvestment. We clarified our strategic focus andTo increase the impact that we have on organizations as a whole, we broadened our range ofallocated resources accordingly to build a strong platform for the immediate and long-term“transformation journeys” – customized programs that involve a group of carefully selectedfuture. Return on investment is never immediate, but we are encouraged by the responsesexecutives in addressing (one of) the organization’s key challenges/opportunities. A definingwe have received from clients, partners and employees.feature of these interventions is that rather than offering solutions to the organization, wehelp executives and the organization to develop their own answers. In addition to increasingWe would not have been able to make these investments without the Board support,the likelihood that recommendations will be implemented, this approach also elevates theso I want to conclude this foreword by thanking the members of IMD’s Foundation andorganization’s capabilities to address its future challenges.Supervisory Boards, and particularly our Chairman Peter Wuffli, for their confidence andsupport. With their help, we look forward with confidence to the next steps of our journey.Jean-François ManzoniPresident and Nestlé Chaired Professor

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TABLE OFCONTENTS5The IMD Differencep. 6Living Our Valuesp. 9Thought Leadershipp.10Awardsp.11Books Publishedp.12Articles in Prestigious Journalsp.12Research Centersp.14Digital Business Transformationp.16MBAp.18EMBAp.20Growth and Transition in Southeast Asiap.22Realizing Our Visionp.23Open Programsp.24Custom Programsp.26Alumni Communityp.28Corporate Learning Networkp.30Fundraisingp.32Accreditations and Rankingsp.34Sustainabilityp.36Financial Informationp.38Governancep.40

6THE IMDDIFFERENCEBased in Switzerland and also operating out of key locations worldwide including anExecutive Learning Center in Singapore, IMD shares its host nation’s commitmentto excellence while offering a unique global experience.Consistently at the top of rankings, we are intellectually and culturally diverse withno single dominant nationality and no one world view.THE NUMBERS ARE TELLING:More than 9,000 executives from98 countries come to IMD each yearOur alumni network has more than 100,000members and over 40 clubs worldwideOver 170 global companies choose IMDfor their customized programs each yearIn the TOP 3 worldwide for 6 years in a row(2012-2017)

V1BUILDING ON OUR HERITAGE AND EXPERIENCE TO DELIVER WHAT YOU WANT: REAL IMPACTUNDERSTANDING YOUR NEEDS & CONTEXTAt IMD, we combine three interdependent elements to ensure that we are designing and deliveringinterventions that achieve high individual and organizational impact - both in the immediate and long-term. 7 ulActionableAs IMD was founded by and shares continuousties to the business community, we have anexceptional understanding of the objectives andcontexts of the individuals and organizations wework with.As an academic institution, we also strive tohave objective and courageous conversationswith our clients.RIGOROUS, INSIGHTFUL AND ACTIONABLETHOUGHT LEADERSHIP REALIMPACTAs an institution with a strong academicpedigree, our activities are informed by worldclass thought leadership – developed at IMDand elsewhere. We understand that thoughtleadership must be rigorous, but we also striveto develop and use knowledge that is relevant,insightful and actionable.STATE-OF-THE-ART PEDAGOGYYouYour Organization& Beyond UNDERSTANDINGNEEDS & CONTEXTPEDAGOGY &INTERACTIONSClose to ulInteractive We employ our state-of-the-art understandingof individual and collective learning processesto design and deliver impactful interventions.From one-on-one coaching conversationsto large scale transformation journeys, westructure interactions that stimulate dialogue,discovery and debate.We help you find your own answers.

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LIVING OURVALUES9OPENCOLLABORATIVEPIONEERING Encouraging diversity across geographic,cultural and functional boundariesAnticipating future needs and opportunities forour clients and for IMDEngaging in innovative thinking and newapproachesOur community is challenging and transparent:We strive to find and integrate diverse talent and tomotivate our people to reach their full potential Listening carefully to clients and understandingthe challenges they are facingRespecting, trusting and supporting ourcolleagues at IMDActing with high standards of ethics andintegrityA spirit of partnership strongly influences ourculture: Our success depends on an integratedapproach across our faculty and staff, workingin partnership with our clients and otherstakeholders. Inspiring a collective spirit of challenge, changeand actionCombining our expertise and our clients’knowledge to generate transformational insightsPushing the frontiers of executive education toachieve more impactWe are entrepreneurial and creative: We operate ina culture of excellence and learning that enablesus to develop and test new ideas and to seizeopportunities. We favor a lean organization withminimal bureaucracy.

10THOUGHTLEADERSHIPIMD’S RESEARCH AT THE CORE TO DELIVER REAL IMPACTAs an institution with a strong academic pedigree, our activities are informed byworld-class thought leadership developed at IMD and elsewhere.The faculty of IMD comprises research scholars who have deep engagement withthe practice of management and leadership. As a result, IMD creates a uniquebrand of thought leadership that is rigorous and relevant, yet insightful andactionable.WHERE ACADEMIA AND PRACTICE MEETThe most valuable form of thought leadership is the one that is least easilycaptured. – insights from the world of research and practical experience that arecommunicated to our students and executive education participants. This formof interactive praxis enables our faculty to generate new forms of knowledge thatare of use in the business world.The most straightforward examples of such thought leadership can be found inbooks authored or co-authored by faculty members, and in articles publishedin highly regarded practitioner-oriented journals such as Harvard BusinessReview and MIT Sloan Management Review. IMD authors also featured inmore traditional academic journals in 2017 such as Entrepreneurship Theoryand Practice, Production and Operations Management, Organization studies,Strategic Management Journal, attesting to an ongoing culture of deepscholarship.INCREASING BUSINESS EDUCATION IMPACT WITH CASE STUDIESCase studies represent yet another form of thought leadership at IMD. Our casestudies have a worldwide impact on business education: In 2017 close to 160’000copies of IMD case studies were purchased by individuals in 102 countries. Thefaculty produced 155 cases and related teaching material, of which 4 went to winprestigious awards in case competitions organized by The Case Center, JohnMolson and the European Foundation for Management Development.

Awards11BOOKSCASE STUDIES Stefan Michel, Maxim Kolesnik, Mario Perez &Dominik Reinhard: Will «Linkedin Learning»disrupt the education landscape?2017 John Molson MBA International CaseWriting Competition Stefan Michel, Chantal Staeuble, LarsBloechlinger & Kristian Uwe Curkovic: Is theApple Watch killing the Swiss watch industry?2017 John Molson MBA International CaseWriting Competition Michael Wade, Jeff Loucks, James Macaulay& Andy Noronha: Digital Vortex: HowToday’s Market Leaders Can Beat DisruptiveCompetitors at Their Own Game2017 Axiom Business Book Awards, BronzeMedal - Business Technology categoryMichael Wade, Jeff Loucks, James Macaulay& Andy Noronha: Digital Vortex: HowToday’s Market Leaders Can Beat DisruptiveCompetitors at Their Own Game2017 Axiom Business Book Awards, Silver Medal- Networking (social networking, communicationskills) category Howard Yu, Thomas Malnight & Ivy Buche:Recruit Japan: harnessing data to create value2017 Case Centre Awards and Competitions –Outstanding Case Writer: Hot Topic “Big Data Risks and Opportunities” category Benoit Leleux, Mary Papageorgiou, & SophiaShilimindri: Coco-Mat: The Spartan mattressrevolution goes global2017 EFMD Case Writing Competition – Finance& Banking category Benoit Leleux & Esmeralda Megally: Evoco AG:Solving liquidity and incentive issues in private equity2017 EFMD Case Writing Competition - Euro-Mediterranean Managerial Practices & Issues category Ralf Seifert & Katrin Siebenbürger Hacki: SkyDeutschland A & B2017 EFMD Case Writing Competition – SupplyChain Management categoryRESEARCH ARTICLES Karsten Jonsen, Orly Levy & Maury A. Peiperl:Cosmopolitanism in a Globalized World: AnInterdisciplinary PerspectiveEmerald Literati Network Awards for Excellence2017/ Outstanding Author Contributions Advances in Global Leadership category

12Books Published IMD World Competitiveness Yearbook 2017IMD World Competitiveness CenterMarkus Aerni, Muriel Brinkolf, Stefan Michel,Kathrin ter, Hofte-Fankhauser & Hans F. Wälty:Marketing-TK 2019: KompetenzorientiertesWissen mit Praxisbeispielen,Repetitionsfragen, Übungen Minicases undAntworten.Zurich: Compendio, 2017Markus Aerni, Stefan Michel & ChristophPortman: Kommunikation für Marketing- undVerkaufsverantwortliche.Zurich: Compendio, 2017Articles in PrestigiousJournals Paul Friebe, Susanne Jäggi, Hans-JoachimMathar, Stefan Michel, Christoph Portmann,Johannes Scheuring & Clarisse Pifko: Verkaufund Services – TK 2019.Zurich: Compendio, 2017 Paul Friebe, Stefan Michel, ChristophPortmann, Marcel Reber & GabrielSchneider: Marketingkonzept, Marktanalyseund Marktleistung für Marketing- undVerkaufsverantwortliche.Zurich: Compendio, 2017 Andreas König, Jan Mammen, Angela Fehn &Albrecht Enders. “Silver bullet or ricochet?CEO’s use of metaphorical communication andinfomediaries’ evaluations”Academy of Management Journal, publishedonline before print 21 September 2017 Francisco Szekely & Zahir Dossa. Beyond theTriple Bottom Line.Cambridge: MIT Press, 2017 Nuno Fernandes. Finance for executives: Apractical guide for managers.[S.I.]: NPV Publishing, 2017John Weeks, Galit Ailon, Mary Yoko Brannen.“Introduction to the Special Issue: The Day-toDay Lives of Cultures and Communities”Organization Studies, Vol 38, Issue 6, pp. 723 –732 Peter Vogel. “From Venture Idea to VentureOpportunity”Entrepreneurship Theory and Practice, Nov2017, Vol. 41 Issue 6, p. 943-971 Michael Wade, Brent Furneaux. “Impedimentsto Information Systems Replacement: ACalculus of Discontinuance”Journal of Management Information Systems,vol. 34 , no. 3,2017

13 Jean-Louis Barsoux, Anand Narasimhan.“What everyone gets wrong about changemanagement”Harvard Business Review, vol. 95, no. 6, pp. 7885, November-December 2017 Mikołaj Jan Piskorski, Hanna Halaburda, PinarYildirim. “Competing by Restricting Choice:The Case of Matching Platforms”Management Science, published online July 21,2017 Mark Byford, Michael D. Watkins, LenaTriantogiannis. “Onboarding isn’t enough”Harvard Business Review, May-June 2017, vol.95, no. 3, pp. 78-86 Ralf W. Seifert, Ișık Biçer. “Optimal dynamicorder scheduling under capacity constraintsgiven demand-forecast evolution”Production and Operations Management,published online 11 September 2017Stéphane J.G. Girod, Samina Karim.“Restructure or reconfigure? Designing thereorg that works for you”Harvard Business Review, March-April 2017,vol. 95, no. 2, pp.128-132 Cyril Bouquet, Julian Birkinshaw, Tina Ambos.“Boundary Spanning Activities of CorporateHQ Executives Insights from a LongitudinalStudy”Journal of Management Studies, vol. 54, no. 4,June 2017, pp. 422-454 (published online beforeprint, 19 January 2017) Shlomo Ben-Hur, Nik Kinley. “The Missingpiece in employee development”MIT Sloan Management Review, Summer 2017,pp. 89-90Winter Nie, Jean-Louis Barsoux, Daphne Xiao.“Rethinking the East Asian Leadership Gap”MIT Sloan Management Review, Summer 2017,pp. 87-88 (Published online before print, May16, 2017)RESEARCH ROUNDUPIn 2017 our faculty members and research teamsproduced more than 650 new pieces of researchincluding 155 cases and notes*, seven books, sevenbook chapters and 64 academic and practitionerarticles. We communicated our research insightsthrough 24 IMD Professor Reacts, 75 Tomorrow’sChallenges, 8 insights@IMD, 2 Perspectives forManagers, 3 In the Field and 283 articles publishedin elite, popular and online journals. 12 articleswere published in journals that are part of theprestigious Financial Times list of 50. Nine awardswere won by IMD professors and research staff.Moreover, in the Case Centre’s list of bestsellingauthors for 2016-2017, three IMD professors appearin the top 40.* Including case studies, teaching notes, videos and othersupplementary material

14IMD Research Centers:2017 HighlightsIMD’s research efforts are informed by our philosophy of “Real Learning, Real Impact”. Our unique brand ofthought leadership is rigorous and relevant, yet insightful and actionable. The most valuable form of thoughtleadership is the one that is least easily captured –insights from the world of research and practical experiencethat are communicated to our executive education participants and to the organizations we partner with.IMD has been a pioneer in board education since1977. The Board Center brings together worldclass thought leadership and best practicesfrom around the globe and provides unmatchededucational and advisory services for boards. Itoffers guidance on enhancing governance withincorporations, financial institutions, investorsand non-profits in many regions worldwide.Since 1988, the IMD Global Family Business Centerhas been a world-leading family business researchand education center. The Center works closely withtop global family businesses, conducts and shareshighly relevant research and delivers a transformativelearning experience, bringing best practices to allgenerations of family businesses and family offices.Some 2017 achievements include:Some 2017 achievements include: Publication of articles and caseson stewardship, board and crises,and conflict of interest. Public release of recommendations tothe International Olympic Committeefor its governance review Delivery of custom governanceprograms with prominent actors.Delivery of custom programs focusing ongovernance and next generation leadership. Publication of several case studies andarticles on wealth management andsecrets of success in family business.Presentation of the IMD Global FamilyBusiness Award at the 28th Summit of theFamily Business Network International(FBN-I) to Pentland Group plc.As the world pioneer in the study ofcompetitiveness, the IMD World CompetitivenessCenter has the mission to improve people’slives by helping countries generate long-termvalue. Its activities focus on the design anddelivery of competitiveness workshops, and onthe production of research materials to fosterunderstanding of the pillars of competitiveness offirms and national economies. Some 2017 achievements include: IMD World Competitiveness Yearbook 2017IMD World Talent Report 2017IMD World Digital CompetitivenessRanking 2017 – New RankingSpecial reports for different countries

15IMD CEOLEARNING CENTERThe CEO role is one of the most challenging roles in the 21st century.Mounting pressures for real- time transparency and accountability andincreasing globalization mean CEOs are open to frequent criticism frommultiple stakeholders around the world. The purpose of the IMD CEOLearning Center is to explore and understand the context, motivation andcapacity for learning of CEOs, senior executives and their organizations. Itcreates learning spaces for CEOs to explore and maximize their learningfrom their experiences though dialogue, narrative and experimentation.Some 2017 achievements include: Delivery of custom programs addressing on executive top teams. Publication of several articles on success and trust within teams. Research focused on the impact the unique characteristicsof the role have on a CEO’s ability to learn, and the impactCEO learning has on organizational outcomes.The Global Center for Digital Business Transformation provides world-leadingresearch and analysis on digital business transformation. It prepares executivesto lead their organizations into the digital era by re-imagining their businesses totake advantage of digital opportunities and manage disruptive threats. Full-timeresearchers draw from diverse backgrounds to drive the DBT Center’s thoughtleadership strategy.Some 2017 achievements include: Digital Vortex won two Axiom Business Book Awards in 2017. Publication of 3 research reports and 14 articles on digital transformation. Production of the Agile Leader Assessment: a commerciallyavailable leadership diagnostic measuring competencies andbehaviors for the digital age, developed in conjunction withmetaBeratung and Hogan Personality Assessments. Delivery of the IMD Chief Digital Officers Roundtableabout leadership in transition. Co-delivery of the IMD CEO Roundtable about leading in the digital age. Delivery of four customized digital strategy workshops.

16Digital BusinessTransformation ResearchThe current wave of industry disruption is fueled by digital tools, technologiesand business models. These digital innovations are rapidly increasing the paceof change across industries and making it harder for businesses to sustain acompetitive advantage in the marketplace. IMD conducts ground-breakingresearch and analysis on digital disruption

degree programs (MBA and EMBA) at the heart of the institution. We also further increased our investment in the creation of thought leadership and innovative pedagogy, and in strengthening IMD’s digital infrastructure and capabilities. Organizational impact. To increase the impact that