Transcription
TeamViewer Integration forMicrosoft Intune EnterpriseMobility Management (EMM)
The native TeamViewer connectorfor Microsoft Intune enables secure,instant remote support and crossplatform remote control for corporatemanaged mobile devices, directly fromthe Intune dashboard.Microsoft Intune is a single endpoint management solution, designed to supportdiverse mobile ecosystems, helping streamline and automate deployment,provisioning, policy management, app delivery, and updates across iOS,Android, Windows, and macOS devices.By partnering with Microsoft Intune, TeamViewer enhances enterprise mobilitymanagement with on-demand remote support and remote control capabilitiesto help improve the user experience and productivity for both IT administratorsas well as employees receiving support.With out-of-the box integration for Microsoft Intune, TeamViewer can beactivated instantly by Intune administrators and is automatically installed onIntune-managed devices, allowing you to: Provide secure, instant remote support for Windows 10, MacOS, iOS, andAndroid devices Protect corporate data with end-to-end end encrypted connections Get secure remote access to managed devices, includingpoint of sale (POS) systems, kiosks, and digital signageKey BenefitsExtend the Microsoft Intunemobile management solution withTeamViewer prebuilt integrationfor cross-platform remotesupport and control capabilitiesto boost productivity, reducemobile device downtime, andimprove user experience. Remotely access and controlany employee device to resolvetechnical issues faster. Use screen sharing, instant chat,secure file transfer, and real-timeremote control to help employeesconfigure and use corporateapplications. Ensure mobile devices and appscomply with company securityrequirements. Reduce incident resolution time,minimizing device downtime tokeep employees productive. Protect Office 365 corporatedata on mobile devices withsecure end-to-end encryption.2TeamViewer Integration for Microsoft Intune Enterprise Mobility Management (EMM)TeamViewer Integration for Microsoft Intune Enterprise Mobility Management (EMM)3
How TeamViewerPrebuilt IntegrationEnhances MicrosoftIntune EMMWith the growing number and variety of corporate devices that businessesuse, managing and supporting everything — while simultaneously ensuring thesecurity of corporate data — is tremendously challenging for IT departments.This becomes even more problematic with the substantial number of personalmobile devices running on company networks, as well as workforces that areincreasingly mobile and remote.The prebuilt TeamViewer integration for Microsoft Intune empowers ITadministrators and support teams to access and control corporate devicesremotely in order to troubleshoot technical issues, assist employees withurgent support requests, and perform critical operations to ensure the securityand protection of corporate data.With zero coding required, Microsoft Intune administrators can easily connecttheir account to a TeamViewer Corporate or Enterprise licensed account with afew clicks, and they’re good to go.Once the integration is enabled, remote support technicians can reach everyuser and every device remotely — with one click. In the “Devices” menu options,they can create remote control requests, which automatically send in-appnotifications to users’ devices.Integrating TeamViewer with Microsoft Intune makes the end-to-end processfor providing remote support very fast, effective, and intuitive, eliminating theneed for lengthy phone calls, long service request wait times, and inefficientworkflows.Partnering with Microsoft,TeamViewer built an outof-the-box connector for itsremote connectivity platform— fully embedded within theMicrosoft Intune application— for fast, simple integration.4TeamViewer Integration for Microsoft Intune Enterprise Mobility Management (EMM)TeamViewer Integration for Microsoft Intune Enterprise Mobility Management (EMM)5
Key FeaturesCross-Platform CompatibilityWith cross-platform support for Windows,Mac, Android, and iOS, TeamViewer is theonly remote access and control solutionnatively integrated with the Microsoft Intuneplatform, enabling technicians to efficientlymanage and support a wide variety of devicesand operating systems.Easy, Fully Embedded IntegrationNo coding, no download, no plug-ins toinstall: Simply connect your TeamViewerCorporate or Enterprise licensed account toMicrosoft Intune with a few clicks to activatethe integration.Intuitive User Interface (UI)Initiating remote support is simple, fast,and intuitive: Through the main menuunder Devices, IT administrators can createone-click remote support requests thatautomatically send in-app notifications tousers’ devices.Key Benefits for ITLicense requirements and BundlingOrganizationsRecommendationsWith TeamViewer remote control technology,IT teams are fully empowered to remotelysupport users and their devices, resultingin significant cost savings and improvedworkflow efficiencies for their organizations.Given the complexity and ever-increasingnumber of corporate applications, ITsupport teams can leverage remote controlsessions to configure, troubleshoot, update,decommission, or wipe employee devices inno time — wherever they are.Beyond employee computers, smartphones,and tablets, TeamViewer also enables ITteams to manage devices like kiosks, digitalsignage, and point of sale (POS) systems toensure smooth operation and protection ofcorporate data.Reduce Incident Resolution TimeRemotely access and control employeedevices to resolve technical issues fasterand ensure smooth operation of devices.Increase ProductivityThanks to an intuitive user interface requiringno technical training, your IT team get startedimmediately with productive remote supportsessions to help employees with their devices.Customers must have a valid TeamViewer Corporate or TeamViewerTensor subscription as well as a Microsoft Intune plan to use thenative TeamViewer connector.Recommended Bundlesa. Microsoft Intune Plan for up to 500 Managed DevicesBundle the TeamViewer Corporate subscription with additionalchannels and Mobile Device Support AddOn equal to the number ofIT administrators in the organization.b. Microsoft Intune Plan for More Than 500 Managed DevicesBundle the TeamViewer Tensor subscription with the Mobile DeviceSupport AddOn, and have the number of technicians equal to thenumber of supported people in the organization.Key Benefits for ResellerBecause this is an exclusive partnership between Microsoft andTeamViewer, it’s the only natively integrated remote access andcontrol platform for Intune — making it an essential integrationfor every Intune user who needs to support and manage a widevariety of devices.What does this mean for endcustomers? The TeamViewer-Intuneintegration provides clear addedvalue to end customers as well.Not only is it very straightforwardand easy to activate the integration(no download, no plug-ins, nocoding required), customers haveaccess to full documentation anddedicated support channels.Protect Corporate DataTeamViewer remote connections are securedby industry-grade end-to-end encryption sono one — not even TeamViewer — can readyour data in transit or at rest.6TeamViewer Integration for Microsoft Intune Enterprise Mobility Management (EMM)With thousands of loyal users,TeamViewer is a very popularextension of Microsoft Intune.The license for the TeamViewerintegration for Microsoft Intuneprovides resellers with an idealopportunity to reach out to existingIntune customers and upsell theTeamViewer AddOn.Why? MicrosoftIntune resellers who bundle orupsell plans with the TeamViewerintegration license will increase theiraverage revenue per deal, withoutany additional overhead costs.TeamViewer Integration for Microsoft Intune Enterprise Mobility Management (EMM)7
Resources teamviewer.com/integrations/microsoft-intune Integrate to Innovate Webinar Series: Microsoft Intune Use TeamViewer to remotely administer Intune devices TeamViewer User Guide for Intune About TeamViewerAs a leading global remote connectivity platform, TeamViewer empowersusers to connect anyone, anything, anywhere, anytime. The company offerssecure remote access, support, control, and collaboration capabilitiesfor online endpoints of any kind and supports businesses of all sizesto tap into their full digital potential. TeamViewer has been activated onapproximately 2 billion devices; up to 45 million devices are online at thesame time. Founded in 2005 in Göppingen, Germany, the company employsabout 800 people in offices across Europe, the US, and Asia Pacific.TeamViewer US5741 Rio Vista DrClearwater, FL 33760USAEmail: TeamViewer Integration for Microsoft Intune Enterprise Mobility Management (EMM)Copyright 2019 TeamViewer US. All rights reser ved.
Intune EMM Partnering with Microsoft, TeamViewer built an out-of-the-box connector for its remote connectivity platform — f
