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FACILITIES AND MAINTENANCEMANAGEMENT SOFTWAREFEBR UA RY 2 0 19Powered byMethodology
CONTENTS3 Introduction5 Defining Facilitiesand Maintenance6 Management Software8 FrontRunners(Small & Enterprise Vendors)8 Runners Up12 Methodology Basics2
INTRODUCTIONThis FrontRunners analysisIn the Facilities and Maintenanceis a data-driven assessmentManagement FrontRunnersidentifying products in the Facilitiesinfographic, the minimumand Maintenance Managementqualifying scores were 4.18software market that offer thefor Usability and 4.03 for Userbest capability and value for smallRecommended.businesses. For a given market,products are evaluated and givena score for Usability (x-axis) andUser Recommended (y-axis).FrontRunners then plots 10-15products each on a Small Vendorand an Enterprise Vendor graphic,based on vendor business size, percategory.To be considered for the Facilitiesand Maintenance ManagementFrontRunners, a product neededa minimum of 20 user reviewspublished within 18 months of theevaluation period. Products neededa minimum user rating score of3.0 for both Usability and UserRecommended.3
IntroductionThe minimum score cutoff to be included inthe FrontRunners graphic varies by category,depending on the range of scores in each category.No product with a score less than 3.0 in eitherdimension is included in any FrontRunners graphic.For products included, the Usability and UserRecommended scores determine their positions onthe FrontRunners graphic.4
D E F I N I N G FA C I L I T I E SAND MAINTENANCEMANAGEMENTS O F T WA R EFacilities and Maintenancemarket. We identify this set of coreManagement software helpscapabilities for the category: workcompanies optimize the useful lifeorder management, preventiveof assets, including tools, machinesmaintenance and asset tracking.and facilities, with core trackingand maintenance managementand optional modules such asenergy and space management.Software Advice’s FrontRunnersis focused on the North AmericanEquipment and FacilitiesMaintenance Management5
FRONTRUNNERS(SMALL & ENTERPRISE VENDORS)F RON TR U N N ER S F O R FAC ILIT IE S A ND MA INT E NA NC EM A NAG EME NT, FE B RUA RY 2 0 1 9For each individual rating in both the Usability andUser Recommended criteria, the methodologyweighs recent reviews more heavily.6
FRONTRUNNERSSCORES(SMALL & ENTERPRISE VENDORS)TOTALSCOREUSABILITYSCOREUS E RR E CO M M E N DEDS CO R E1UpKeep9.224.764.472Facilities ManagementeXpress9.204.734.473Asset 84.574.516Maxpanda s8.814.394.429eMaint8.794.404.3910Maintenance Connection8.714.374.3411Fiix8.664.354.3112Hippo .444.0415Mapcon8.294.194.117
RUNNERS UPAccruentBluePointAccuvio SustainabilityBook KingActive Compliance MonitorBradyConnectAgilityBright SuiteAIM by AssetWorksBuilding EnginesAMS - Asset ManagementBuildingLinkARCHIBUSBuildingOSAsset EssentialsCAFM ExplorerAsset MatrixCampSiteAsset4000CenterStone tchBanyard Solutions e-permitsCoInspectBaswareCommon AreasBig SkyComVibeBigfoot CMMSConceptBlueFolderCondeco Meeting Room BookingSoftware8
CoReceptionistEZ orkingNextFaciliWorks CMMSCrossFormFieldAwareCupixFincio CMMSCuroFM:InteractDASH PlatformForm.com (Suite)Data2BaseFotoNotesDEXCell Energy ManagerFTMaintenanceDirectLineGeoPalDrawbase EnterpriseGP MaTeECOBPMGuideTieFACiLiTYHonest BuildingseFormsPilotIFS Field Service ManagementElogbooksiLab Operations SoftwareEnergy ElephantiMaint EAMEntronix EMPIMPAKeSightincuTrackeSSETSInfor EAMEVA ReceptionistInfraspeakeWorkOrders CMMSInThrMa EMS9
InventoryEdgeMPulse CMMS SoftwareiOfficeMunicipal Asset tLayout-iQLeaseQueryLoc8MACH EnergyMainStreetSitesMaintenance CareMVP PlantMYBOSMyLobbyNetDispatcherNexudus SpacesOdyssee ServiceOfficeSpace SoftwareOfficetrax MaintenanceOnBoard by AgilQuest CorporationOneserveMaintenance Coordinator bySimplicity Software Essentials ProPervidiMaintiMizerPL WorkplaceManagerPlusPOC SystemMEX MaintenancePrimavera Facilities and AssetLifecycle ManagementMicroMainMobile Field ReportMPlanPrimavera Facilities ManagementPrimavera UnifierProClass10
ProLeaseSMSProteus CMMSSpaceIQProximity SpaceSphere MailQ Ware CMMSSPM AssetsQuickFMSSprocket CMMSResource CentralStaffMapRESSSV3Rosmiman IWMSTabWarerSchoolTodayThe Service viewTMAService Pro by MSI elocityEHSSERVUSViewSuiteShareDesk OptixVisual LeaseSiteFM Hospital Facility ManagementWatchWireSKYLINE Property ay2WebCheckoutWegoWiseWhosOnLocation11
METHODOLOGYBASICSThe FrontRunners methodologyassesses and calculates ascore for products on two primarydimensions: Usability on the x-axisand User Recommended on they-axis.The Usability score is a weightedaverage of user ratings including: End-user ratings of one to fivestars on how valuable usersconsider the product to berelative to its price. End-user ratings of one to fivestars on how likely they areto recommend the product toothers.There are up to two FrontRunners End-user ratings of one to fivestars on the product’s ease of use.graphics for each market, one End-user ratings of one tofive stars on the product’sfunctionality.Vendors graphic. The Small VendorsThe User Recommended score isan overall weighted average ofscores including:Small Vendors and one Enterprisegraphic highlights qualifiers fromsmaller (by employee size) vendors,while the Enterprise Vendorsgraphic displays qualifiers for larger(by employee size) vendors.12
M ethodology BasicsMarkets are defined by a core set of functionality,and to be eligible for FrontRunners, productsmust offer that core set of functionality. Corefunctionality required is determined by ourresearch analysts, who provide coverage for andhave familiarity with products in that market.Additionally, a product must have at least 20unique user-submitted product reviews publishedwithin 18 months of the start of the analysis periodacross the three Gartner Digital Markets webproperties: softwareadvice.com, capterra.com andgetapp.com.Inclusion in the Small Vendor or EnterpriseVendor FrontRunners graphics is based on vendoremployee count. Vendors eligible for the EnterpriseVendor graphic must have more than the medianemployee count for all vendors in the market, or100 employees—whichever is greater. Vendorswhose employee counts do not meet either ofthose thresholds qualify for the Small Vendorgraphic.In the event fewer than 10 products qualify for either a SmallVendors or Enterprise Vendors FrontRunners graphic, the vendorsthat do qualify will be combined into a single graphic.113
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Facilities and Maintenance Management software helps companies optimize the useful life of assets, including tools, machines and facilities, with core tracking and maintenance management and optional modules such as energy and space management. Software Advice’s FrontRunners
