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To submit news, email martinmi@mlhs.org.The complete listing of classified ads isavailable on the Connections Online intranet;View or submit ads via Classifieds Self ServiceJuly 5, 2016Epic Preview event marks official launch at MLHBy Blair Meadowcroft, CommunicationsThe PIVOT (Promoting Innovation by ValuingOrganizational Transformation) project officially launchedJune 29 with the Preview of Epic at Main Line Healthevent. This served as a celebration of the project as wellas a preview of what the future of MLH will look like oncethe Epic implementation is complete.Visually bringing the Epic platform to life were MLH’sEpic team members, who facilitated a demonstration aspart of the event. The team walked a fictional patientthrough the many steps of the health care process, from making an appointment throughdischarge and billing. The demonstration exemplified why MLH chose Epic and highlighted howthe platform will truly improve care Systemwide.The event, broadcast from Lankenau Medical Center (in photo), was streamed to numerouslocations across the System. Jack Lynch, MLH President and CEO, and Donna Phillips, PIVOTExecutive Sponsor and BMRH President, welcomed attendees and our Epic team partners, andspoke to the significance of the project and what it will mean for Main Line Health.Additionally, they announced the launch of the new, updated and robust PIVOT website,pivot.mainlinehealth.org. This site will operate as the hub of all PIVOT-related information andresources and will continue to evolve. Visit the site now to see its current functionality andofferings, and check back for updates, which will include detailed information on training as wellas user groups.Lunches were served to all attendees, and “Have a pretzel on PIVOT” signs were postedwith pretzel trays in most facilities, across all shifts.If you were unable to attend, you may watch the recording of the presentation and Epicdemonstration by clicking on the following /371325af45eb42d6954b5e2cd3f15abe1d.In memoriam: Marge Peterson, Bryn Mawr Hospital nurseBy Marianne Harkin, VP, Patient Care Services, Bryn Mawr HospitalIt is with great sadness that we share the news that Marge Peterson, adevoted nurse at BMH for over 44 years, passed away on June 25. Sheearned her nursing degree from Bryn Mawr Hospital’s School of Nursing andspent the majority of her career in the OR.Aside from her professional accomplishments, one of her mostremarkable gifts was her ability to surround every person and patient shecame across with unwavering positivity and kindness. Click here to read herobituary notice.1

American Day Treatment Center and the Center for Addictive Diseaserenamed Mirmont Outpatient CenterAmerican Day Treatment Center and the Center for Addictive Disease are being renamedMirmont Outpatient Center with locations in Exton, Broomall and a site adjacent to MirmontTreatment Center in Lima.The Mirmont Outpatient Centers behavioral health sites currently offer partial hospitalization,intensive outpatient and outpatient services that include: individual therapy, group therapy,drives under the influence education, psychiatric evaluations and medication management, forindividuals with psychiatric diagnoses and chemical dependency.“This change is part of a rebranding initiative that will give our behavioral health outpatientsone name that is synonymous with clinical excellence and innovative, holistic care,” explainedTom Cain, President, Main Line Health Behavioral Health and Mirmont Treatment Center. “AtMirmont—and now at our Mirmont Outpatient Centers—we treat mental health issues andchemical dependency with effective traditional methods and also with three modalities of carethat have shown great results in assisting our patients to get well and thrive: the practice ofmindfulness, body-centered therapies and trauma-informed treatment. Our goal is always tohelp and support our patients in making the necessary changes to live a healthy and successfullife.”If you have questions regarding this transition or the referral process to the new MirmontOutpatient Centers in Broomall or Exton, please contact the Central Intake Line at1-888-227-3898. For questions regarding the Mirmont Outpatient Center in Lima, pleasecontact: 484-227-1453 or 1-800-846-4656.Riddle Hospital achieves spine certification from TJCBy Christine Falcone, Quality Director, and Marge Rosso, Nurse Manager, Riddle HospitalRiddle Hospital has become one of only four organizations in Pennsylvania to earn the JointCommission’s Gold Seal of Approval for Spinal Surgery and the first Main Line Health hospitalto achieve spine certification. In addition, Riddle Hospital received its third Joint Commissionrecertification for Hip and Knee Replacement.Certification requirements for spinal surgery programs address three areas - Compliancewith consensus-based national standards, effective and consistent use of appropriate,evidence-based clinical practice guidelines for the discectomy, laminectomy, and spinal fusionpatient populations and collection and analysis of a minimum of four performance measuresspecific to the spinal surgery patient population.Joint Commission certification demonstrates commitment to a higher standard of service,provides a framework for organizational structure and management, enhances staff recruitmentand development, and is recognized by insurers and other third parties.For patients and families, the Disease-Specific designation signifies exceptional carethrough improved outcomes and greater overall satisfaction. This accreditation validates ourpositive, caring work environment and the partnership between professional colleagues,leaders, and those we serve.Upcoming events July 6: LMC Town Hall Meeting, Annenberg, 101 A&B, 1pmJuly 7&8: LMC Blood Drive, Annenberg, Classrooms 101 A/B, 7am-5pmJuly 9: RedBrick Information Session, BMH Pennypacker Auditorium, 11:30am-1:30pmJuly 22: Paoli Hospital Blood Drive, Potter Room, 7am-5pm2

MLH hospitals celebrate Cancer Survivors DayBy Megan Call, CommunicationsDuring the week of June 5, Main Line Health celebrated the 29thannual National Cancer Survivors Day with celebrations at eachacute care hospital. Staff members from MLH’s four CancerCenters gathered with former patients and their family membersto honor and commemorate their cancer journeys.(Top photo): Bryn Mawr Hospitalstaff attending the celebration atMain Line Health Center inNewtown Square.(Second photo): At Lankenau Medical Center’s Carnivale-themedcelebration, Gary Antonelli, Director, Oncology, announces rafflewinners.(Third photo): Paoli Hospital’s event was attended by (from left)Dr. Michael Dabrow, Linda Edwards, Dr. Robert Fried, EileenStevens, Debbie Attardi, Dr.Mickey Walker, Dr.ChristineSzarka and Dr. Won Chang.(Bottom photo): At RiddleHospital, The Main Liners Barber Shop Quartet visited CancerSurvivors Day celebration to provide entertainment for patients andemployees.BMH President’s “Day in the Life” fulfills UW campaign promiseBy Cathy Kozloski, Administrative Assistant, Nursing Administration, Bryn Mawr HospitalDuring the 2016 United Way Campaign, Bryn Mawr Hospital held“A Day in the Life” raffle whereby anyone who purchased a ticket(funds donated to United Way Campaign) had a chance to haveBMH President Andi Gilbert spend “A Day in the Life” with thewinner and help perform their duties.On June 17, Gilbert spent the morning with “Day in the Life”winner Patient Transport employee David Holley. Gilbert andHolley worked side-by-side to transport patients being dischargedor in need of diagnostic testing.Afterwards, she reflected on the experience: “Spending themorning with David in Patient Transport was like walking aroundwith the Mayor of Bryn Mawr Hospital! It was wonderful to learnthe ropes from a pro and so helpful to see BMH through the eyesof the Patient Transport service.”Photo: (From left) David Holley, Andi Gilbert and Diane Kelley, BMHTransport Supervisor.3

Great Catch Winners: The voice of safety for our patientsGreat Catch Awards were presented to two Clinical Lab employees from Lankenau MedicalCenter who demonstrated their commitment to patient safety by “being the voice of safety for apatient.” The employees used keen skills of STAR (Stop Think Act Review), CommunicateClearly, Got Your Back and Speak Up for Safety. Their observations, actions and responsesresulted in a positive patient outcome.A dialysis patient had a critically high protime (PT) and INR, which can indicate a high riskfor bleeding, when processed by Clinical Lab Scientist Luther Evanson. He tried several times tocontact the attending physician, and ultimately brought the situation to the attention of his shiftsupervisor, Susan Scully. She contacted outpatient dialysis for assistance and, when asked“clarifying questions” of an attending nurse, it was determined that the patient was dischargedfrom dialysis based with a normal hemoglobin value. Paying attention to detail, they reviewedprevious lab results, and it was noted that a previous protime result that was very high wascredited for contamination. Subsequently, the dialysis nurse was asked if the current samplecould possibly be contaminated. Her response was no.At this point, Scully requested for a physician to call the lab immediately to receive thiscritical value. The nurse mentioned the patient would be returning on Friday. Scully emphasizedthat if the sample was not contaminated and the protime was high, it was crucial for a physicianto call the lab immediately to receive this critical value. The nurse offered to do this, but Scullyexplained the lab policy was that the physician must directly receive the critical value. The nurseresponded that the PTI order was from a non-dialysis provider who ordered the test because thepatient had bleeding. Knowing that an elevated protime can cause excessive bleeding, Scullyvoiced a concern and insisted upon a return call from a physician. The physician called the laband received the critical result with read back. By the end of the shift, it was noted that thepatient had returned to the ED and was admitted for the critical protime and INR and receivedtreatment that included blood products.“Both Evanson and Scully reacted quickly and used their best judgment on behalf of thepatient,” said Sharon M. DiRienzo, director, Patient Safety and Risk Management. “By payingclose attention to detail and voicing concerns and partnering with their physician colleague,prompt patient care was initiated in a situation where timing was critical to a successfuloutcome.”For more information on the Culture of Safety at MLH, please see the Patient Safety pageon the intranet at http://intranet/patsafety/.LMC contest shows ‘SafetyNever Takes a Vacation’Showing that Safety Never Takes aVacation, 21 departments at LankenauMedical Center competed last week withdisplays, posters and a lot ofenthusiasm.Said Greg Papa, LMC Director ofHuman Resources, “Your teamwork,creativity, attention to detail, and yourexpression of the error prevention toolsand behaviors was most impressive.Thanks to all who participated!!!!”Taking first place was 4 SW Brodsky Suites.4