January 22, 2019 Welcome To All College Day

Transcription

January 22, 2019Welcome to All College Day

President Luis Pedraja, Ph.D.Agenda: Welcome to New Hires State of the CollegeAddress: Higher Education ChallengesOpportunitiesAccomplishmentsToday’s Presenters: Patrick Printz – QCC ITDepartmentWhere We Are and What WeAre Working Towards Karen Rucks – CommunityConnections

New HiresJoyce BrazeeAssociate Professor of NurseEducation/A.D.N. (Days)Jacqueline ClarkClerk III/Evening Nurse EducationDepartmentCorey ColemanMaintainer I

New HiresRichard EllbegAssistant Professor of NurseEducation/ A.D.N. (Days)Randi FisherCommunicationsDispatcher IGlennys FuentesClerk IV - Program Assistant (AdultCommunity Learning Center)

New HiresJessica GiumentaroTeacher/Children's SchoolPatricia HartiganAssociate Professor of NurseEducation/ A.D.N. (Evenings)Deborah MartinDESE Instructor & Curriculum Developerfor ESOL (English for Speakers of OtherLanguages) Adult Community LearningCenter

New HiresKristen MichaudAssistant Professor of NurseEducation/A.D.N. Program (Days)Marie TelemaqueClerk III/AdmissionsKimberly WhiteProgram Director of Adult CommunityLearning Center

Assuming New Roles on Campus Nicole Etcheverry – Director of Grants Development Ryan Robinson – Maintainer III Josephine Santos – Clerk III – Welcome CenterCustomer Service Assistant

Challenges are Opportunities

The Shifting Face of Higher Education

Hunger and HomelessnessFood Insecurity (Hunger) 11% of students are homeless. 54% of students are in an insecure housing situation. 49% of students have low or very low food security and go hungry on a regular basis. 7% experienced all three forms of basic needs insecurity (housing, hunger, & homelessness) 66% of students at Quinsigamond Community College experienced at least one of these basicneeds insecurities in the past year.

Improving Access

Funding Sources

Enrollment & Appropriation 21,535,184 State AppropriationLowest State Appropriation 9thamong Community CollegesHighest Enrollment among 4thCommunity Colleges

Enrollment Trends

Correlation of Unemployment vs Enrollment

Revenue/Expenses

Retention

What We Have Accomplished

Welcome Center

Better Access to Services—Student Success Center

Wayfinding Signs

Support in and outside of the classroom Student Success Center Food pantry Expanded mentoring Improved online services Improved website

Grassroots Initiatives Wyvernmobile Community Learning Hubs High School Recruitment Community Recruitment

Strategic PlanThe Strategic plan wasapproved with highpraise!The Strategic Plan is aNorth Star Guiding Us Intothe Future

What We Do Well

How We Help Students’ Mobility 14% of QCC students’ families make 20,000 or less a year 13% of QCC students started off in the bottom 5th income level asstudents and moved to the top 5th as adults The median student income at age 34 is 31,700 There is a 20% likelihood that a student moves up 2 or more incomequintiles (QCC Ranks 311 out of 690 schools)

Moving into the Future Continued Commitment to100% Student Success Outreach to Community Increase Retention

Strategic Plan Implementation Objectives have been assigned to champions 60 champions working with teams to move plan forward 2nd meeting with champions scheduled for February 6th,2 to 3:30 PM—invitation coming soon!

Strategic Plan ImplementationPresident’s GoalsStrategic Plan Goal 1: Achieve 100% student successIncrease access to education, retain students, andengage alumni and community partners

Strategic Plan ImplementationStrategic Plan Goal 2: Become the leader in quality,innovative academic and workforce programsPrepare students with the skills, knowledge and abilities forjobs of the future

Strategic Plan ImplementationStrategic Plan Goal 3: Optimize communication to enhancecollaborationBe more responsive to internal and external inquiries

Strategic Plan ImplementationStrategic Plan Goal 4: Foster a diverse and engagedcommunityPromote a welcoming and supportive environment internallywithin the College and externally with alumni and membersof the community.

Strategic Plan ImplementationStrategic Plan Goal 5: Strengthen QCC’s organizationalsustainabilityDesign an efficient, effective, and sustainable organization modelthat enables the college to support our strategic initiatives

What to Look Forward to This Spring

QCC is Committed to100% Student Success

QCC IT DepartmentWhere we are and where we are working towards

Past & Present Computerized Classrooms Systems Network Ports Help Tickets Servers User 120017,000

Accomplishments CX to the Cloud (1.4.1) New Phone System (1.4.1, 3.2.3, 4.3.4, 5.2.3) Student Success Center Upgrade of Image Now Titanium Software Implementation Alertus System Implementation (3.2.3) New Anti-Virus Software Roll-Out (5.2.4) Community Learning Hubs New Computerized Classrooms at Downtown & Southbridge New Guest Wireless Portal

The Path Ahead in 2019 Active Directory (5.2.1 & 3.2.3) The Portal Blackboard QCC Directory Security (5.2.4) Evaluate current security postureImproved Endpoint ProtectionData ClassificationReviewing Personally Identifiable Information (PII)Training

The Path Ahead (cont’d) Update HEAT Ticketing System (1.4.2) Assess and Consolidate Current Server Infrastructure (1.4.1, 1.4.2,5.2.1) Cloud Exploration Enhanced Management Tools Update Virtualization Server Cluster – Expanded Capacity NetPartner Implementation

Community Connections

Who are we? Karen Louise Rucks, Executive Director of Advancement Shirley Dempsey, Development Operations Supervisor June Vo, Clerk III Déborah González, Director of Community Bridges Nicole Etcheverry, Director of Grants Development Barry Metayer, Administrator of Grant Development Part-time

Grants Awarded FY1723 Grants totaling 5,762,252

Grants Awarded FY1826 Grants totaling 3,097,560

FY19 Grant Projects23 Grants totaling 17,278,698

Priorities FY19 Scholarships STEM Dental Materials Lab Food Insecurity Student Success

Grants Protocols and Processes

Contact Us Nicole 4472 220A Barry– (508) 579-3951– 220A Karen– 7530– 119A

For more information, visit:www.QCC.edu/alumni-advancement or www.QCC.edu/foundationMaking a difference, one student at a time.

Dale P. Parnell Faculty Distinction RecognitionAmy Beaudry

Service AwardsCongratulations!

Update HEAT Ticketing System (1.4.2) Assess and Consolidate Current Server Infrastructure (1.4.1, 1.4.2, 5.2.1) Cloud Exploration Enhanced Management Tools Update Virtualization Ser