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Dynatrace APMSeptember 18th 2015Mike Ditmar APM Sales Engineer1COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Digital is Changing The Game Of Business80%of all appsare usedonce, then deleted.4 out of 5check their smartphoneswithin the first 15 min of waking up94%Use smartphoneswhile shopping in store2COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Existing technology assets are not readyMobile performance still30-40% slower thanDesktop53% of CxOsfind understanding customer behavior anextremely significant challengeOnly 19% ofUseexecutivessmartphones believewhile theyshoppingin thestorerighthave3technology to execute COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
What we believe Starts and Ends with the User - Not just the App It’s about preventing problems, not just reacting Gap-free data is essential The goal is Dev/Ops not Just/Ops4COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Mobile Web Smart Devices Cloud ServicesUser Insights5COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Application InsightsJava .NET PHP Node.js z/OS NginxMobile Web Smart Devices Cloud ServicesUser Insights6COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Application InsightsJava .NET PHP Node.js z/OS NginxMobile Web Smart Devices Cloud ServicesUser InsightsSAP Citrix Oracle EBS VoIP TCP/IPApp-Aware Network Insights7COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Application InsightsDynatrace Application MonitoringDynatrace User Experience ManagementUser InsightsDynatrace Synthetic MonitoringDynatrace Data Center Real User MonitoringApp-Aware Network Insights8COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Application InsightsDynatrace User Experience ManagementUser InsightsDynatrace Synthetic MonitoringExpert ServicesLifecycleDynatrace Application MonitoringDynatrace Data Center Real User MonitoringApp-Aware Network Insights9COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
10COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
User InsightsDynatrace Synthetic MonitoringApp-Aware Network Insights11COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Dynatrace Synthetic Transaction Monitoring Complete 24x7 Internet Based ApplicationMonitoring 250 Tier 1 Backbone Locations 150,000 Global Last Mile Network Native Mobile Monitoring Load Testing from Backbone and Last Mile Monitor Streaming Applications Cloud Provider and 3rd Party Monitoring Industry Performance Benchmarks Synthetic for the EnterpriseBackboneLast MileSyntheticAPMaaSBrowsers&devicesLocal ISPMajorISPContent ANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
The World’s Most Comprehensive Performance andTesting NetworkSynthetic AgentsDeployed and managedby Dynatrace13BackboneWeb PerformanceManagement100 locationsLast MileCloudMobileWeb PerformanceHigh Volume LoadDozens of countriesManagement andGenerationconnected to realLoad Testing13 Global locationswireless carriers10,000’s COMPANYlocations CONFIDENTIAL – DO NOT DISTRIBUTESynthetic Private AgentsDeployed by Customer SaaS Private Agents SaaS Private Peers Enterprise Synthetic (OnPrem)#Dynatrace
APM Portal - Out of The Box DashboardsCriticalTransactionsGlobal PerspectiveErrors3rd Party14COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Automated Diagnostics and Drilldown to PurePathProblem IdentificationEventNotificationHome page is slowAutomaticProblem Analysis15COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE1st Byte Time#Dynatrace
Dynatrace Data Center Real User MonitoringApp-Aware Network Insights16COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Traditional Monitoring is InadequateWANInternetAuthentication MonitoringImprivata, Zimbra, ActiveIdentity, EMISecurity, Juniper J-Web, JuniperLoad BalancerAuthenticationServer MonitoringResponse TimeNetwork MonitoringResponse TimeVirtual Env. MonitoringResponse TimeApplication MonitoringResponse TimePerfmon, Netcool, Sitescope,Solar Winds, Nimsoft, Nagios, MOMMessage Queue MonitoringResponse TimeResponse TimeResponse TimeComponent LevelMonitoring ToolsDatabase MonitoringNetscout, Niksun, NetCool, Opnet,Fluke, Cisco Works, EMC SmartsVMWare, Quest vFoglight, Opnet vMon,ZenOS, NetIQ App ManagerWily Introscope, Mercury Topaz ,OV Transaction Analyzer, ITCAMs,dynaTrace, Optier, IBM ITCAMsA Silo Based ApproachMakes CorrelationAnd EffectiveTroubleshootingImpossibleVirtualized WebServersFirewallVirtualized AppServerLoad BalancerCandle, BMC Middleware Mgmt,Hyperic, OmegamonMessage QueueQuest Software, IBM Tivoli,Quest Fog Light , Precise, OracleDatabase17COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
How Does It Work? Real End-User Response Times Fault Domain Isolation: Locate Bottlenecks Prioritization: Affected Users, Affected Transactions All Applications: Across entire datacenter All Users: By User ID, By Locations Always On: Continuous data feed of Performance19COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
End-to-End Visibility for all Business-Critical ApplicationsAffected UsersResponse Time SpikeCross-Tier FDITransaction HealthNetwork Health20COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Domain Isolation Across Complex Multi-Tiered ApplicationsEasily Identify Gaps in PerformanceIdentify Slow Transactions21COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Domain Isolation Across Complex Multi-Tiered ApplicationsValidate performance problemsquickly, for specific tiersDetermine the Fault Domainand Baseline Deviation22COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Application InsightsDynatrace Application MonitoringDynatrace User Experience ManagementUser Insights23COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Designed for Complete Transaction CoverageUser ExperienceAutomatic JS Injected, UserID, Device and OS Type,User Index Rating, Location,Browser / Native MobileAutomatic InstrumentationWeb Requests, ExternalServices, 3rd PartyWeb ServerIIS/ApachePHPJava and .NETServlet calls, Remoting, WebServices, , ASP.NET Events,.NET, WCF,Java/.NETC , VB,ADKBackend ProcessesDatabase call over JDBC,ADO.NET, Hadoop & Map Reduce,NoSQL, CICS, IMS on MFMQ/ESBMainframez/OSCICS IMSContextual InformationArguments/returns, bindvalues, Remoting, messages,exceptions, logs, etc.Environmental DetailsHost Health, Process Health,Memory Analysis, ThreadAnalysis, Private and PublicCloudDatabase/Big DatadynaTraceSession24COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Login25COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Search26COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Review27COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Purchase28COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Book29COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Average booking by userover the last hour.Booking revenue by thehour.User Duration forbusiness process.Desktop vs. MobileBusiness ProcessThroughput, Failure,Response Time.30COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Key:DeployedApplicationDC RUMNot DeployedNot ApplicableDynatraceSynthetics / PrivateEnterpriseTreasury - MPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Dashboards In-Use at The SoM32COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
33COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
7,000 CustomersThis is Dynatrace: Largest Market shareInsert backdrop imageIncluding: 17 of the top 20 Onlineretailers Leading Customer sat Largest expertise in APM100,000 community members#189750Gartner Market ShareNet Promoter ScoreR & D Technical Experts34COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
35COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
The new generation of user-centric application performance management36COMPANY CONFIDENTIAL – DO NOT DISTRIBUTE#Dynatrace
Application Monitoring Wily Introscope, Mercury Topaz , OV Transaction Analyzer, ITCAMs, Load Balancer dynaTrace, Optier, IBM ITCAMs Component Level Monitoring Tools Message Queue Monitorings Candle, BMC Middleware Mgmt, Hyperic, Omegamon Database Monitoring Message Queue Ques
