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Slide1U.S. ProductPortfolioWelcome to the ACN U.S. Product Portfolio Webinar! As you are aware, ACNis the world’s largest direct seller of communications and essential services.This is an introduction to the ACN U.S. product selection – For more in-depthtraining on each product, please check out the product specific webinars inyour Back Office under the Training Tab.Also we post a PDF document that shows the slides with script in theSupport Materials section beside the training there. So relax, don’t worryabout taking too many notes, enjoy today’s webinar and then go print offthis support material in your back office to refer to later.Slide2Slide3Let’s start by discussing ACN’s Phone Service offerings Your customershave the choice of ACN Digital Phone Service or ACN Local and Long DistancePhone Service.Competitive ComparisonsLet me share an excellent IBO tools that ACN has put together to assist youin your customer acquisitions! You can find in your back office – underthe Product Tab/Digital Phone Service section – CompetitiveComparisons between ACN Digital Phone Service and companies such asComcast, Time Warner and Cox – showing your customer how ACNcompared to their current phone service the average customer couldsave up to 19% on their bill. These comparisons are based on ACN DigitalPhone Service with a customer using the ACN Phone Adapter.ACN also provides you Competitive Comparisons for the ACN Local and LongDistance product vs. AT&T, Centurylink and Verizon market products .For instance in the Centurylink markets we are showing up to a 28%savings for the customer!These sheets are maintained and updated regularly by the ACN internalproduct teams. They are great ways to show you customer the ACNDifference! Print them off to refer to, but remember to check backfrequently for the latest updates.Revised / Live 8/21/2012

Slide4Step by Step OrderingInstructionsCheck yourIBO efits of ACN Digital Phone Service Save money compared to traditionalphone service Connect to the World! Unlimitedcalling to 70 countries andterritories, including Mexico, Indiaand China Keep your existing phone number orchoose a new phone number Customizable calling featuresRevised / Live 8/21/2012Did you know that ACN has provided you with detailed instructions onordering ACN Digital Phone Service and Local and Long Distance service?Yes, in your IBO Back Office, under the Product Tab, in the ACN Digital PhoneService and Local and Long Distance sections you will find Instructions onordering and transferring phone numbers to Digital Phone Service or Localand Long Distance in the AT&T, CenturyLink and Verizon markets. (CLICK) Aswell as Instructions on Ordering New Phone Number with ACN Digital PhoneService.Please review all this information before your customer acquisitions – it willhelp you in assisting your customer with the correct way to transfer theircurrent phone numbers to ACN phone service making the transition toACN smooth and seamless we also have specific Webinars on this subjectlocated in your back office under the training tab.Let’s review the benefits of Digital Phone Service.Customers can save money when compared to traditional phone service.Customers can connect to the world! Now offering even more countriesincluded for FREE in the Home Unlimited World Plan for Digital PhoneService. New and existing customers will enjoy unlimited calling to 70countries and territories!Plus, customers can keep their existing phone number, even if you move to anew location, or choose a new number.Digital Phone Service also includes traditional features such as callforwarding, call waiting, caller ID, fax capabilities with phone adapter andmore.And there are additional customizable options available to customers suchas a Virtual Phone Number: You choose the domestic area code where youwant to have a phone number – regardless of where you live. For instance:Have an aunt in California, but you live in North Carolina? Choose a VirtualNumber in California and your aunt can call you as if it were a local call, evenwhen you are across the country.

Slide6Target Customers Using traditional phoneservice Have High Speed Internetavailable Make international calls Live far away from familyand friends Interested in saving money!Slide7Simple to Set Up. Simple to Use1.2.3.4.Slide8Sign up for ACN Digital PhoneServiceConnect your Phone Adapterto your existing InternetConnect your telephone to thePhone AdapterCall and start saving moneyon domestic and internationalcallsDigital Phone Service EquipmentPhone AdapterSo who’s your target market? Target customers who may have traditional phone service and live in anarea that offers high speed internet. This is the best opportunity to savethe customer money! Or maybe those who live far away from family and friends, or make a lotof international calls (friends and family living outside US/CA).ACN‘s Digital Phone Service is an easy way to make affordable calls. Andbest of all it’s simple to setup and easy to use.For instance, your customers could simply just start by Signing up for ACN Digital Phone Service with the Phone Adapter Connecting their ACN Phone Adapter to their existing High Speed Internetconnection (if they don’t have Internet yet, they can signup for Internetservices through ACN) Next they connect their telephone to the Phone Adapter Finally, they can pickup their phone and start making calls to begin savingmoney on domestic and international callsIn order to use the ACN Digital Phone Service the customer will connectusing the ACN Phone Adapter. For voice calls Faxing Capabilities Add a second line Kids line Dedicated fax lineThe ACN Phone Adapter delivers phone service to the customer throughyour high speed internet connection (Cable or DSL). They can keep theirexisting phone number or acquire a new one from ACN. With the phoneadapter, the customer can have up to 2 unique phone numbers. So theycould use this 2nd line to your primary account for a kids line or a dedicatedfax line.The customer’s cordless phones are the optimal way to get the most out ofthe phone adapter, which allows them to have multiple phones throughoutthe home. They simply attach the base unit of the cordless phone to theadapter and then plug in the rest of the units throughout your house to yourelectrical outlets. The phone adapter will be connected to their Internetmodem or router. It’s that simple to get up and running!Revised / Live 8/21/2012

Slide9Pricing is simple to explain – the monthly cost of ACN Digital Phone Serviceusing the Phone Adapter is 24.99 in the U.S. There are one time feesincluding: the equipment cost of 29.99, activation of 29.99 in the U.S. andshipping/handling of 10.99. Please note, the contract is for a one year termagreement.Equipment CostPhone AdapterMonthly Plan 24.99 (U.S.)One-time feesEquipmentActivationShipping 29.99 29.99 10.99One year contract requiredSlide10Now let’s introduce you to the IRIS X the next generation ACN multimediavideo phone – the IRIS X.Introducing the NextGeneration MultimediaVideo Phone from ACNSlide11IRIS X Plan OptionsFamily Plan Line(RECOMMENDED) Ideal as an add-on FamilyPlan line to Digital PhoneService Unlimited free calling toother ACN Digital PhoneService customersRevised / Live 8/21/2012Primary Phone Line(Available, but notrecommended) Does not connect tocordless phone sets Is not intended to replacehousehold phone service It’s a great add-on/Family Plan line to Digital Phone Service customers getthe opportunity to stay in touch with family and friends on the ACN DigitalPhone Service network! Customers can buy it for others – send it to themand only pay 4.99/mo to hear and see them!!! Now a customer can use the IRIS X as a primary home phone line, but here’swhy it’s not recommended: It doesn’t support extensions – meaning that it can’t be connectedto a cordless phone set throughout the house . It’s primary function is as a video phone excellent way to see lovedones no matter where they live Not recommended as a total home replacement phone

Slide12Ideal NEW Customer Acquisition ScenarioCustomer orders ACN Digital Phone Servicewith Phone AdapterThen add on a Video Phone (IRIS X) Family Plan line** IRIS X can be ordered as primary phone service line, however, it’s notrecommended to replace full house phone serviceSlide13Ideal EXISTING Customer Acquisition ScenarioAdd on a Video Phone (IRIS X) Family Plan line*to an existingDigital Phone Service account using the Phone AdapterorDigital Phone Service account using a Video Phone* IRIS X can be ordered as primary phone service line, however, it’s notrecommended to replace full house phone serviceSlide14Features of the IRIS X 7” Touch ScreenHigh Definition AudioVivid and True to Life Video QualityWi-Fi enabledComes with Built-in Apps thatcan be Personalized– YouTube Web BrowsingIDEAL NEW CUSTOMER ACQUISITION SCENARIO:Customer orders ACN Digital Phone Service with Phone Adapter say as aprimary line for total home replacement phone serviceThen during the online order, the customer can add on a Video Phone (IRISX) Family Plan line* (and even at a later date can add additional videophone family plan lines)(Note: As the video phone does not have an outgoing port, which gives usersthe ability to add additional handsets, ACN encourages you to present theVideo Phone as an additional Family Plan line, added for existing ACN DigitalPhone Service Customers.) * IRIS X can be ordered as primary phone serviceline, however, it’s not recommended to replace full house phone service.IRIS X is a standalone video phone. Extensions – such as cordless phone sets– cannot be used throughout the house.IDEAL EXISTING CUSTOMER ACQUISITION SCENARIO:Your customer will add on the IRIS X as a Family Plan line to their existing:Digital Phone Service account using the Phone Adapter or Digital PhoneService account using a Video PhoneThey would place this type of order, an add on or even an upgrade inthe My Account section of the Digital Phone Service pages at your ACNDirect Online Store or they can access the My Account section atmyaccount.acndigitalsupport.comFeatures of the IRIS XPhone features a large 7” screen for face-to-face conversation with a userfriendly, touch screen designComes complete with built-in Apps that can be personalized, including aPhoto Album, Weather, World Clock and Media Player(For instance the customer can customize their screen to pull in a widgetsuch as the photo frame widget (or app) and/or the weather widget)Customers can use it for light Web Browsing – such as checking out sportsscores or look up a restaurant.Keep in mind, the device is primarily designed as a video phone with built-inweb browsing capabilities, and should not be considered a replacement foryour computer or iPad. The web browser is similar to the browser on yourmobile phone. Some sites, such as social networking sites, require plug-insand may not display properly.Currently, YouTube is fully-functional, and the ability to browse other socialnetworking sites will be available in coming enhancements, releasedthroughout the year.Revised / Live 8/21/2012