Intergy V11 - EHR Software, Revenue Cycle Management

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Intergy v11.0Phil Dodds, Shanny Feighny, Chris Swartz,Zach Blunt, George Renzi, Erin Ward Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.1

Intergy v11.0- Key Concepts Covered Clinical– MIPS/MU/ONCCEHRT features New Care Plan ImmunizationForecasting Auditing More PracticeManagement Patient Portal Population Health FQHC Ideas Page Intergy v11.10 Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.2

The journey to 2015 certificationFinalization of reporting fileBefore Engage, we will finalize theformat of our quality reportingdocuments that CMS receives, andannounce full certification.3Intergy v11.0Intergy v11.0 will becomeIntergy’s 2015 ONC CEHRT. In thisrelease, we’ve tested and finalizedall customer functionality, andadded even more based on ourclients’ input.2Intergy v10.10We started work on 2015 ONCCEHRT with Intergy v10.10. Wefocused on certified functionalityour clients wanted the most, likeelectronic prescribing. Also, weadded new fields, search options,etc.1 Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.3

Shanny Feighny, Manager Product ManagementINTERGY V11.0BUILDING TO CERTIFICATION Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.4

Topics: Intergy Building to Certification New Care PlanImmunization forecastingExchange Document Confidentiality LevelsAuditing Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.5

Legacy Intergy Care Plan Problem centered Quick Text Can be cited intothe notePROBLEM Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.6

New Care Plan StructurePatient Care GoalHealth ConcernsInterventionsEvaluations Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.7

New Care Plan Tab Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.8

New Care Plan Sidebar Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.9

New Care Plan Example Asthmatic Poor ACT Score GOAL is toimprove the ACTscore3233415 Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.10

New Care Plan Goal Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.11

New Care Plan Goal Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.12

New Care Plan Goal Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.13

New Care Plan Goal Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.14

New Care Plan Health Concerns Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.15

New Care Plan Health Concerns Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.16

New Care Plan Health Concerns Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.17

New Care Plan Health Concerns Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.18

New Care Plan Interventions Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.19

New Care Plan Interventions Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.20

New Care Plan Evaluations Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.21

New Care Plan Expand Goals Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.22

New Care Plan Collapse Goals Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.23

New Care Plan Expand Goals Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.24

New Care Plan Print Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.25

New Care Plan Send Direct Message Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.26

Care Plan CCDA New exchange documents has been added Care Plan– Contains the Goal, Health Concerns, Interventions, andEvaluations and Outcomes sections Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.27

Care Plan Metamorphosis Existing care plan data will be converted– A problem that has data in the goals and/or instructionfields will become a health concern– A new goal will be created with the text from the previousgoal text– The instructions for that goal will become an interventionfor that new goal Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.28

Immunization Forecasting Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.29

Immunization Forecasting Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.30

Exchange Document Confidentiality Levels New Document Confidentiality Levels These are the values found in a CCDA Normal (N) Restricted (R) Very Restricted (V) Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.31

Exchange Document Restriction Level In the patient Chart Exchange Documents window,the restriction level will be displayed at the top of thescreen Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.32

Exchange Document User- No Confidential Access Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.33

Auditing Hugely improved Intergy’s clinical auditing capabilities New auditing preferences– "Yes" will now log all actions and all changes– "Partial" will only log actions.– "No" will not perform any audit logging. On update to v11 all actions and all changes will beaudited if practice preferences are set to yes. If desired,the practice can change the settings to partial. Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.34

Audit Log Intergy can now track changes in the audit log forthe following data:––––––––AllergiesClinical HistoryCare TeamDemographics (some)ImmunizationsImplantable DevicesLab All OB pagesOrdersTasksEncountersTranscriptionsVitalsE&M Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.35

Chris Swartz, Product AnalystGREENWAY PATIENT PORTAL Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.36

Successful ONC Portal CertificationIntergy Practice PortalGreenway Patient Portal Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.37

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.38

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.39

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.40

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.41

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.42

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.43

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.44

Greenway Patient Portal Regulatory EnhancementsONC 2015 CEHRT Enhancements Enhanced Lab ResultsSend via unencrypted emailEnhanced Care Plan sectionDiagnostic Imaging ReportsImplantable DevicesDate FilteringVitalsEducational Links in Visit Summary Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.45

Greenway Patient Portal: Online Help Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.46

Greenway Patient Portal- Online Help Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.47

Shanny Feighny, Manager Product ManagementINTERGY V11.0 & YOUR VOICE Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.48

Topics: Intergy v11 and Your Voice Visit Note and supervising provider co-signature Routing Greenway Patient Portal appointmentrequests in Intergy Diagnosis and procedure codes effective dates Ideas Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.49

Visit Note Supervising Provider Providers who need a supervisor to review theirnotes are now able to complete this workflow withinIntergy Visit NoteProvider or NonProvider Signs NoteTask sent toSupervisingProviderCo-SignatureDisplayed inNote Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.50

Visit Note Provider Task Workflow Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.51

Greenway Patient Portal Appointment Routing When a provider works in multiple services locationsIntergy can now route the appointment request tasksfrom Greenway Patient to specific users based onservice center and provider. Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.52

Diagnosis & Procedure Effective Dates Enhanced Intergy to helppractices manage procedureand diagnosis effectivedates to improve cleanclaims processing Ability enter start and enddates and respect theseduring typical workflows Business rules, alerts, andpermissions to assistproviders and chargeposters Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.53

Your Ideas at Work! Automatically RemoveAppointments for Deceased Patients When a patient ismarked as deceasedthe user can nowcancel all futureappointments for thepatient. Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.54

Zach Blunt, Manager Product Management Population HealthPOPULATION HEALTH AND CARECOORDINATION SERVICES Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.55

Population Health Widget New widget added topatient's facesheet providesadditional visibility at pointof care Care gaps list and Ability-toImpact score added in v11 Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.56

Greenway Care Coordination Services Targets eligible patients forchronic care managementservices Increased interaction betweenoffice visits increases patientcompliance Higher compliance results inbetter patient health Additional revenue stream forpractices Interactive platform for careplan compliance and questions Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.57

Intergy v11: What’s New for GCCS? Automated charge postingUpdates to clinical data nowleverage C-CDA 2.1 Automated billing will resultin:– Less tasks coming in at theend of the month– Less time billing spends onCCM Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.58

George Renzi, Technical Business AnalystINTERGY PRACTICE ANALYTICS V11.0 &MAKING REPORTING EASIER Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.59

MACRA/MIPS & MU Medicaid Stage 3/MIPS ACI– New addition to the Operational Dashboard Quality Measures & aligned UDS measures complete– 64 CQMS and 11 UDS measures updated for 2017 QRDA I & III File updates for 2017 Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.60

ACI: Operational Dashboard Update Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.61

Quality: Clinical Dashboard Reconfiguration Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.62

Quality: Clinical Dashboard Measures Selected Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.63

Quality: Submission Menu Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.64

Comprehensive Primary Care (CPC) Advanced primary care medical home model The goal is to improve quality of care and reduce thenumber of unnecessary services for patients Performance-based incentives Create & Store audit files (scorecard) Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.65

CPC: Clinical Dashboard Scorecard Enhancements Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.66

CPC: Audit Scorecard Retrieval Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.67

What is Uniform Data System (UDS) A core system of information to monitor theperformance of health centers Community Health Centers (CHC) support underserved areas Data is used to compare the CHC patient populationwith the existing population at large Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.68

UDS: Grant Reporting Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.69

PA v11.00 Documentation & Resources Many resources available on Community– Regulatory Measures Cheat Sheet– Recommended & Minimum Versions– Release Notes Online Help Documentation New Education Courses: MIPS and UDS Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.70

INTERGY: WHAT’S NEXT? Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.71

Software Updates Software update 11.0 available early September(11.00.00.02)– Intergy Practice Analytics Hotfix will contain final ONC2015 edition certified features– Updated Quality Reporting Architecture (QRDA) files forelectronic submission of clinical quality measures (CQMs)– Import QRDA module providing the ability to import QRDA1 files to calculate CQMs Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.72

Intergy 11.10 Clinical– Visit Note– Commonwell– HIE improvements Practice Management– Claim Control Improvements– Greenway Clearinghouse Services Integration– FQHC Medicare WRAP for advantage claims Ideas Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.73

Ideas Page Online Community Vote up or down Search Comment Create Certificates Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.74

Poll questionDo you feel confident with your knowledge of MIPS?:a) Yes, very confidentb) Kind of confidentc) I know what it is but I'm not confidentd) What’s MIPS?*Online questions will be answered in a FAQ released shortlyafter the webinar Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized persons.75

Poll questionDo you plan on using Intergy PA for Quality MeasureReporting:a) Yesb) Noc) Not Sure*Online questions will be answered in a FAQ released shortlyafter the webinar Greenway Health, LLC. All rights reserved. Confidential and proprietary. Not for distribution except to authorized

Intergy v10.10 We started work on 2015 ONC CEHRT with Intergy v10.10. We focused on certified functionality our clients wanted the most, like electronic prescribing. Also, we added new fields, search options, etc. Intergy v11.0 Intergy v11.0 will become Intergy’s 20