Sentara’s Digital Vision For The Future

Transcription

FEBRUARY 11, 2019ORLANDO, FLSentara’s Digital Vision for the Future:A DevSecOps StoryNatalie Kaszubowski, VP Software DevelopmentJeff Thomas, VP & CTODan Bowden, VP & CISOwww.HIMSSConference.org#HITCloud

BY NUMBERS130-YEAR 8Not-for-Profit MissionMagnet Nursing HospitalsSentara College ofHealth Sciences300 12Sites of CareHospitals2nd LargestEmployer in Hampton Roads2,758Beds3,800Physicians11Long-Term / AssistedLiving Centers / PACE28,000 Employees500,000 6 BillionAa2/AAMember Health PlanTotal Operating RevenuesBond Ratings44th LargestMedical GroupsEmployer in Virginia(1,000 Providers) 364,956M 7.4B2017 Community BenefitTotal Assets

“Sentara will create a dynamic health model by developing digitaland consumer-based solutions, restructured wellness andambulatory platforms, acute and chronic care programsintegrated with our managed care strategy.”— Howard Kern, President & CEO Sentara Healthcare

MissionVisionValuesWe improve health everydayBe the healthcare choice ofthe communities we servePeople, Quality, Safety,Service, Integrity

DIGITAL HEALTHCAREEVOLUTIONHorizon 3:Horizon 2:RevolutionTransformationHorizon 1:EvolutionFundamental shift in healthConsumer-centric, healthsystem identity towardsInterconnected, integrated,ecosystems building on corebecoming orchestrators ofhospital-centric systemsperformance through scalehealth, risk and lifestyle choicesfocused on high performanceand partnerships acrossfor consumers in fundamentallyand population healthcare continuumnew market spaces

DIGITAL FUTUREATCustomer Experience: More than 50% of healthcareinteractions will be virtualDigital ecosystem: Remove friction and transition fromtransactions to relationships Enable new partnerships and serviceTransforming healthcare culture: Re-imaging healthcare services tomeet consumer expectation

UNIVERSAL TRUTHTo get a personalized experience,we will need partnerships and anecosystem of microservices

WHY CLOUD?Lower Total Cost of Ownership The cost of maintaining andIncreased Agility Using disparate IT technologies hinders businessexpanding on-premises datacenter is much higher than with cloud storageand virtual servers.efficiency, collaboration, and agility. Cloud helps us deploy newtechnologies and services.Resiliency and Availability Disaster recovery in a physicalInnovation and Analytics Cloud allows us to cost effectively deployenvironment is cost prohibitive. Cloud provides an infrastructure for DR at99.999% availability.new technology and ‘fail fast fail forward’ innovate and data analyze.

OUR CLOUD VISIONExternalInternalSaaSIaaSeHealth PaaSSDWANBLOCK PSPAYOR/INSURERPARTNERS

OUR CLOUD VISIONSecure Cloud FrameworkFuture capabilities as a serviceManaged eHealth PlatformDeconstructed PACSeHealth Platform architected tosupport all healthcare securityand compliance requirementsElastic ScalabilityGlobal platform provide continuousautomated deployment andmanagement capabilitiesMicroservices PlatformeHealth PaaSSecure API integrationAdvanced Data AnalyticsHealthcare AI

DIGITAL BUILDING BLOCKSCustomer EngagementIn-depth understanding ofour customer throughfrequent engagementCloud FirstLeverage Amazon,Microsoft, andGoogle cloudDigital HealthDelivering healthcarein new waysConsumer DataInsights to improve customerexperience and reach newcustomers

CLOUD SECURITYGET IN LINEdevsecops.com

CLOUD SECURITYTOOLS AND OWNERSHIPMicrosoft

CLOUD SECURITYTOOLS AND OWNERSHIPGovernmentMicrosoft, IBM, Cobalt, others

QUESTIONS?

Sentara College of Health Sciences 28,000 Employees 2nd Largest 364,956M 2017 Community Benefit Not-for-Profit Mission Magnet Nursing Hospitals 130-YEAR Long-Term / Assisted Living Centers / PACE 4 Employer in Hampton Roads 4th Largest Employer in