Transcription
Your Quick Guide to Sphere
IntroducingF O R M E R L YA N O V I AP A Y M E N T SYour Dedicated Merchant Processing PartnerIt’s the same company you love,backed by industry leading technologyand payment industry lSupportBest-In-ClassTechnologyFor more information about choosing the right processor visit your IBO’s Personal Website.2Quick Guide to Sphere
Choosing Sphere is as Easy as 1-2-3123Submit an Online Referral Provide your contact details Tell us a little about your business Send us your most recent merchant statementGet a Tailored Quote Chat with your assigned sales representative Receive a tailored quote for your merchant services Discuss your new quote and any questions you have about SphereMake the Switch! Sign up with Sphere! Choose equipment that is right for you Contact our 24/7/365 Technical Support if you need usQuick Guide to Sphere3
Our Solutions, Your ChoiceNEW! CloverFlexCloverFlex is a fast and flexible wireless all-in-one device. This is a great solution whetheryou’re at the counter, in line, at the table, or in the salon chair.Ideal Merchant Type: Bars, restaurants, retail stores, salons or any location where you want tofreely interact with customers.VeriFone VX820 Countertop TerminalFeature-rich, standard countertop terminal to quickly and securely accept multiple forms ofpayment from credit and debit to EMV and NFC/contactless.Ideal Merchant Type: Retail, restaurant, cafes and quick serves, newsagency, groceryVerifone VX680 WiFi/Bluetooth TerminalWireless, touch screen terminal to safely process card payments anywhere inside or near your store.Ideal Merchant Type: Bars, restaurants, retail stores, salons or any location where you want tofreely interact with customers.VeriFone VX680 3G TerminalEquipped with HSPA 3G making it one of the fastest portable payment devices on the market today.Ideal Merchant Type: Best for merchants on the go with minimal customer waiting timeAdditional Online ProductsBeanstream: Web-based virtual terminal and payment gateway to accept paymentsonline and for key-entered payments.Visit your IBO’s Personal Website for more details4Quick Guide to Sphere
The Sphere JourneyYou submit the application Sphere takes care of the restONLINEREFERRALSALESPROCESSAPPLICATION REVIEW &APPROVAL PROCESSPROPOSAL ACCEPTED &APPLICATION SIGNEDINSTALLATIONACCOUNTACTIVATEDGet to Know the Sphere Process!#1#2#3#4#5#6Online ReferralLead is submitted.Sales ProcessMerchant is contacted by Sphere’s dedicated account executive via phone/email within 72 hours.Proposal Accepted & Application SignedMerchant provides the required documents, signs the application and returns it to the Sphere team.Application Review & Approval ProcessMerchant’s application is reviewed and a credit assessment is performed - Underwriting process begins.InstallationOnce the merchant’s account is approved, the merchant will receive an email with a welcome kit and be contactedfor installation.Account ActivatedA merchant is considered activated after their first transaction and settlement for the day.Quick Guide to Sphere5
FAQsWho is Sphere?Sphere is a leading payment processor that works best with small to medium sized businesses lookingfor a full service end-to-end solution. We can offer the perfect solution for local restaurants, nail and hairsalons, doctors’ offices, contractors, dry cleaners, and automotive services to name a few. We works withbusinesses of all types and sizes.What products does Sphere offer?Sphere offers solutions for all payment environments, whether you already accept credit cards or are lookingto start, including the following:In Person:You own a storefront business with a POS system or countertop terminalOver the Phone/Key-Entered:You manually key enter the transaction and credit card informationOn the Go/Mobile:You want the ability to process payments anytime/anywhereOnline Point of Sale:You want to sell products and services directly on your websiteDo I have to change my bank account?No! We can settle your funds into any bank account you currently have.6Quick Guide to Sphere
Do you have a free terminal solution?Yes, we offer a free virtual terminal! While we don’t offer free physical equipment, like a countertop terminal, weencourage you to visit your ACN IBO’s personal website to review the rates and fees of our virtual alternative.Do I have to sign a contract?Yes, our merchant agreements are for 4 years, which is standard in the industry. As an alternative, weoffer a No Term option with pre-negotiated pricing. Please visit our website to review the rates andfees and keep in mind the pricing cannot be lowered or changed.When can I expect my transactions to fund?We have next business day funding for all merchant types!What can I expect when it comes to customer service?Customer service is truly our differentiator! Not only will you have a dedicated Account Executive throughoutthe approval process but when you become a Sphere merchant you have access to 24/7/365 US-basedcustomer service and technical support.Does Sphere have a product similar to Square ?Yes! We offer a solution that enables merchants to accept payments anywhere and anytime. Not tomention, Sphere’s solution comes with 24/7/365 technical support via phone AND fraud protection,unlike Square.What if I don’t have a recent processing statement to submit?No big deal! If you don’t have a statement, we can still provide a quote. Please submit your informationwith monthly processing volume, average transaction amount, and the number of transactions. If youare using Square , please provide a screenshot of your dashboard. By reviewing your current cost andvolume. Sphere can assess your potential savings and offer custom pricing on your first call.Quick Guide to Sphere7
Payments without BoundariesEasy-to-Use Technology Simple Processes Outstanding Service
Your Dedicated Merchant Processing Partner FORMERLY ANOVIA PAYMENTS Dedicated Account Executive 24/7/365 Technical Support Best-In-Class Technology Introducing 2 Quick Guide to Sphere. . Receive a tailored quote for your merchant services Discuss your new quote and any questions you have about Sphere
