WIXLIB

AT&T Unified Communications ServicesComponent Feature Matrix & Supported DevicesJanuary, 2015Unified Communications (UC) and Telephony Together in the CloudAT&T UC Services provides users with one place to go for enhanced visibility and control over a range of UC applications and telephone features.Two tightly integrated components comprise this offering, including AT&T Unified Communications Voice (AT&T UC Voice) and either Cisco Jabber or Cisco UC Integration for Microsoft Lync (CUCILync).AT&T UC Voice is a feature-rich, cloud-based Internet Protocol (IP) telephony solution that provides easy-to-use, high-quality voice and UCfeatures as a service. It employs the Cisco Hosted Collaboration Solution (HCS) platform as the core of this service. Cisco Jabber is a UC clientapplication for a selection of mobile devices, smart devices and PCs. CUCILync is a desktop integration for Microsoft Lync. Both Jabber and Lyncoffer an easy-to-use dashboard for a consolidated view into multiple UC and IP telephony tools.To help you find the right service at the right price, AT&T UC Services offers a range of subscription packages. Select those that best meet yourneeds. The current packages include:EssentialIncludes voice and basic call processing as well as support for traditional analog phones. Generally used for commonareas such as conference rooms and lobby areas. Voicemail is not available with this package.FundamentalIncludes voice and basic call processing and Single Number Reach (SNR). Voicemail can be added as an optional feature. 2014 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.

Fundamental withCisco JabberIncludes voice and basic call processing for a single Cisco Jabber mobile ordesktop client user, SNR, and voicemail. Jabber client can be installed on up to ten devices.Fundamental withCisco UCIntegration forMicrosoft LyncIncludes voice and basic call processing, SNR, Cisco UC Integration forMicrosoft Lync (CUCILync) for integration with Microsoft Lync*,and voicemail**.BasicIncludes voice and basic call processing and SNR for a single IP hard phone. Voicemail can be added as an optionalfeature.Standard withCisco JabberIncludes voice and basic call processing, SNR and a single Cisco Jabbersoftphone client (desktop or mobile). Voicemail can be added as an optional feature.Standard withCisco UCIntegration forMicrosoft LyncIncludes voice and basic call processing, SNR, Cisco UC Integration forMicrosoft Lync (CUCILync) for integration with a single softphoneMicrosoft Lync client*. Voicemail** can be added as an optional feature.Enhancedwith Cisco JabberIncludes voice and basic call processing, SNR, Cisco Jabber client for upto ten devices (softphones and hard phones each count as one device), andunified messaging (includes voicemail).Enhanced withCisco UCIntegration forMicrosoft LyncIncludes voice and basic call processing, SNR, Cisco UC Integration forMicrosoft Lync (CUCILync) for integration with Microsoft Lync, for up to tendevices*, (softphones and hard phones each count as one device), and unifiedmessaging (includes voicemail)**.AT&T UC Services3rd party SIPIntegrationsAT&T UC Voice integrates via Session Interface Protocol (“SIP”) to interfacewith supported 3rd party UC clients includingMicrosoft Lync and IBM Sametime. 3rd party UC clients are provided by thecustomer. Additional integration charges apply.Page 2 of 18 2015 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.

*Microsoft Lync UC client is not included with the subscription. Customer must separately obtain Microsoft Lync ** CUCILync client utilizes Cisco Unity voicemailA device can consist of an IP phone, desktop client, mobile client, or analog device. No devices are included in any AT&T UC Servicessubscriptions.Page 3 of 18 2015 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.

Section 1. ServicesService ComponentEssential UCVoiceFundamentalUC VoiceFundamentalUC Voice /Cisco Jabber*FundamentalUC Voice /CUCILync*Basic UCVoiceStandard UCVoice / CiscoJabberStandard UCVoice /CUCILyncEnhanced UCVoice / CiscoJabber*Enhanced UCVoice /CUCILync*Optional add-onOptional add-onAuto Attendant: Optional add-onCall Management: Call handlers,directory handlers, interview handlers,call routing, schedules and holidays.Note: Requires purchase of one voiceport per call handler, directory handleror interview handler.Each customer site may beprovisioned with up to four primaryhandlers with each handler having upto four sub-options. Additional optionsbeyond the 4 x 4 options or customoutbound dialer’s requirements are atadditional charge to the customer.Additional charges will be based ontime to setup beyond standard callhandlers.Call Features:Barge: single button(dependent upondevice type)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependent upon (dependent upondevice type)device type)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)Busy Lamp Field speed dialsCall Forward: All, Busy, No Answer, toVoicemail (w/reason codes), andUnregistered.Note: Call Forwarding to voicemail isonly available when is purchased;otherwise calls can be forwarded toanother number but not to voicemail.Call Hold/Resume: Includes Music onHold or total silenceCall ParkCall Pickup and Group Call PickupPage 4 of 18 2014 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.

Service ComponentEssential UCVoiceFundamentalUC VoiceFundamentalUC Voice /Cisco Jabber*FundamentalUC Voice /CUCILync*Basic UCVoiceStandard UCVoice / CiscoJabberStandard UCVoice /CUCILyncEnhanced UCVoice / CiscoJabber*Enhanced UCVoice /CUCILync*Call Transfer: Direct, Consultative,Blind, Complete transfer on hang upCall WaitingCall Detail Recording (CDR) datacenter sent to customer server viaSecure File Transfer Protocol (SFTP)or File Transfer Protocol (FTP)Client Matter Codes (CMC) – andForced Authentication Code (FAC)Hierarchical dial plan based on sitecodes and station numbers or acustomer-wide flat dial plan basedstation numbersDo not Disturb: do not ring, call reject,redirect to voicemail (only availablewhen voicemail is purchased)Dial-via-Office Reverse (DVO-R):Allows users to make outbound callsfrom their mobile phones using theirvoice plan as if they were dialing fromtheir work phone number (availableonly on mobile devices with Jabberclients)Forced Authentication Codes – futurereleaseInternational dialingJoin across lines: allows user to joincallers from different linesMulti-CODEC (CODer-DECoder)support; use high bandwidth CODEC(G.711) for intra-site communicationsand low bandwidth CODEC (G.729)for inter-site communicationsOn-Hook and Off-Hook dialing(dependent upon (dependent upondevice type)device type)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)Page 5 of 18 2015 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.

Service ComponentEssential UCVoiceFundamentalUC VoiceFundamentalUC Voice /Cisco Jabber*FundamentalUC Voice /CUCILync*Basic UCVoiceStandard UCVoice / CiscoJabberStandard UCVoice /CUCILyncEnhanced UCVoice / CiscoJabber*Enhanced UCVoice /CUCILync*Variable Public Switched TelephoneNetwork (PSTN) Breakout code usingENT.Provides support for variable PSTNbreakout, so a different break-out digitthan Dual-Tone Multi-Frequency(DTMF) digit 9 can be used (wherepermitted by applicable law)“ ” (E.164) dialing when supported bythe phoneConferencing:Ad-hoc Conferencing (up to fourparticipants). Conferences larger than4 participants may be supportedunder certain designs (dependingupon the conference resourcesprocured and the number ofsimultaneous conferences beingheld).Multi-Party Meet-MeConference Participant: Allows usersto establish audio conferences(depending on their phone model)generally allowing up to 8 participants.Conferences larger than 8 participantsmay be supported under certaindesigns (depending on the DigitalSignal Processor (DSP) resourcesprocured and the number ofsimultaneous conferences beingheld).Multi-Party Meet-Me ConferencingParticipate: Dependent on phone,allows user to establish conferencethat attendees can direct dial intoLimited to eight participants per CiscoUnified Communications Manager(CUCM) instance; phone dependent;larger conference calls possibledepending on available Digital SignalProcessor (DSP) resourcesConference chaining (audio)Page 6 of 18 2015 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.

Service ComponentEssential UCVoiceFundamentalUC VoiceFundamentalUC Voice /Cisco Jabber*FundamentalUC Voice /CUCILync*Basic UCVoiceStandard UCVoice / CiscoJabberStandard UCVoice /CUCILyncEnhanced UCVoice / CiscoJabber*Enhanced UCVoice /CUCILync*(dependentupon devicetype)(dependentupon devicetype)Directories:Directories on IP phone: Corporatedirectory, missed calls, placed calls,received calls, personal directoryPersonal Address Book: IP phone appwhich stores personal address book(dependent upondevice type)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependent upondevice type)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependent upondevice type)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)(dependentupon devicetype)Extension Mobility:Extension Mobility: User can log ontoIP phone within their organization andapply their user profile and numberIncoming Call Routing:Auto AnswerCalling Line Identification (ID), whensupported by the Public SwitchedTelephone Network (PSTN)Calling Name ID, when supported bythe PSTNDialed Number ID Service (DNIS):receipt/passing of dialed numberDirect Inward Dial (DID)Hunt Groups: Longest Idle Hunting,Broadcast Hunting.Multiple Calls Per Line: Depending onphone, can support up to 99 calls on asingle line.Shared/Bridged line appearances:Same number on multiple phonesPage 7 of 18 2015 AT&T Intellectual Property. All rights reserved. AT&T and Globe logo are registered trademarks of AT&T Intellectual Property. All other marks are the property of their respective owners.