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West Valley Sanitation DistrictSCOPE OF SERVICESFORJANITORIAL SERVICES CONTRACT1. REPRESENTATIONA. The Contractor Authorized Representative is the individual listed in the Contractor’sProposal and is the person authorized to contractually bind the Contractor.B. The Contractor Service Representative is the individual listed in the Contractor’sProposal and is the person the District Representative will regularly communicate withregarding questions or coordination of the janitorial service being provided. This maybe the same individual as the Contractor Authorized representative.C. The designated District Representative is the Operations Supervisor.2. WORK SCHEDULEA. The Contractor shall perform Scheduled Janitorial Services Monday through Friday,except for scheduled District holidays and planned office closures. ReferenceAppendix 1 – District Holiday Schedule for calendar year 2019 holidays and officeclosures.B. Work shall commence no earlier than 4:30 PM during the regular work week.C. The Contractor shall establish their work schedule (start and approximate end times)with the District Representative prior to the start of each fiscal year.D. The Contractor shall communicate any changes made to the established work schedulewith the District Representative.3. FACILITY LOCATIONSA. The address of the facility is at 100 East Sunnyoaks Avenue, Campbell, CAB. There are two buildings located at this address that require janitorial services; theAdministration Building and Operations Building. The total floor area requiring serviceis approximately 9,000 sf. Reference Appendix 2 – Administration and OperationsBuilding Floor Plans.4. ACCESS TO FACILITYA. General Usei. Contractor shall provide District with an Employee List of the janitorial cleaningcrew assigned to this Contract and provide an updated list as the crew changes.ii. The janitorial cleaning crew members are the only individuals allowed in theDistrict facility. Other than District staff, the Contractor shall not allow anyoneelse access to District facilities.iii. In the event of an emergency, Contractor employees may use D i s t r i c tt elephones for calling 911. It will be necessary to dial a nine (9) to access anoutside line (9 – 911).Janitorial Services Scope of ServicesMarch 14, 2019Page 1 of 7

B. The Contractor shall be provided with one set of keys to enter the buildings, securedrooms, and dispensers, and one gate access card to open the entry gate.i. Contractor shall not make copies of any key, or gate access card.ii. Lost, misplaced, or stolen keys shall be reported no later than the followingbusiness day, except exterior door keys, which shall be reported immediatelyto the District Representative.iii. The Contractor will be charged 250.00 for each key and access card requiringreplacement. The loss of any key or gate access card exceeding two occurrenceswill be grounds for contract termination.iv. Keys and gate access card shall at all times be kept secure from all persons otherthan those they are issued to.C. The Contractor shall be provided with an alarm access code to activate and deactivatethe building alarm system.i. Contractor is responsible for deactivating the alarm system upon entering thebuildings and activating the alarm system upon completion of their work eachday.ii. Contractor shall ensure that all secured rooms and exterior doors are locked uponcompletion of daily cleaning services and prior to activating the building alarms.iii. Failure to activate building alarms or lock secured rooms and exterior doors willbe grounds for contract termination.iv. Contractor’s accidental trigger of building alarm resulting in a police responsewill be charged 250.00 per incident, or actual police charge, whichever is less.5. CONTRACTOR STAFFINGA. The Contractor shall not use subcontract labor on this contract. All Contractor’s staffworking at the District facilities shall be regular employees on the Contractor’s payroll.B. Given that the Contractor employees will have unfettered access to District facilitiesand will be generally unmonitored while performing janitorial services, it is importantthat the Contractor’s employees have met basic hiring and screening standards including:i. Legal right to work in the United States.ii. Basic ability to speak and comprehend English.iii. Adequate work and personal references for ability and characteriv. Screening for illegal drugs including marijuana metabolites, cocainemetabolites, opiate metabolites, phencyclidine, and amphetamines.v. Criminal background check for all felony and misdemeanor convictions.C. The Contractor’s staff shall be properly attired while working at the District facility.i. Wear either a uniform or shirt with Contractor name, or ID badge that identifiesthem as employees of the Contractor.ii. Appropriate and safe attire, in other words, no sandals, tank tops, sleevelessshirts, inappropriate shirt graphics.iii. Neatly groomed and good hygiene practices.D. The Contractor’s staff shall conduct themselves in a professional and ethical mannerwhile working at District facilities. Certain conduct is strictly prohibited on Districtproperty:i. Smoking inside the buildings.ii. Sleeping on the job.Janitorial Services Scope of ServicesMarch 14, 2019Page 2 of 7

iii. Unauthorized use/misuse of District equipment.iv. Horseplay.v. Removal of District or District staff personal property from premises.vi. Consumption of alcoholic beverages or illegal drug usage.E. The District reserves the right to have Contractor remove individuals from the janitorialcleaning crew if that individual is found to violate Contract guidelines, or otherwisedetermined to be objectionable or untrustworthy.6. EQUIPMENT AND SUPPLIESA. The District is responsible for providing Contractor with all consumable suppliesincluding paper towels, toilet paper, toilet seat covers, trash can liners, and liquid soap,etc.B. The Contractor is responsible for providing all janitorial cleaning equipment and tools,including wet mops, dusting mops, brooms, dusting cloths, vacuum cleaners, brushes,mop buckets, scouring pads, buffing/wax machines, strip/buffing/waxing pads, carpetsteam cleaning equipment, ladders, etc., to perform all services required in the Scope ofServices. The equipment used by the Contractor shall be of professional quality andrated as commercial or heavy duty. Equipment to be used shall be clean, wellmaintained, and capable of performing the intended task.C. The Contractor is responsible for providing all janitorial cleaning supplies includingpolishes, detergents, scouring powders and cleansers, disinfectants, floor cleaners, floorwax, carpet shampoo, window cleaners, assorted deodorized urinal screens (FreshProducts Wave 3D urinal screen, or approved equal), etc., to perform all servicesrequired in the Scope of Services. The quality of the supplies used shall be of highestquality and shall be used as recommended by the manufacturer. Contractor is notallowed to bring to the District site any cleaning product that does not have amanufacturer’s SDS. See Section 9 Safety Requirements.D. The Contractor is responsible for restocking and organizing janitorial supplycabinets/closets, and keeping inventory of all consumable supplies and informing theDistrict Representative if these supplies require replenishment.7. SCOPE OF SERVICESA. General Requirementsi. The Contractor shall furnish all supervision, labor, materials, equipment, andother services as necessary to perform all work.ii. The Contractor is expected to implement comprehensive hiring and screeningstandards for their janitorial staff.iii. All work by the Contractor shall be performed in a professional manner and meetthe highest standards of quality and performance.iv. The Contractor shall provide sufficient personnel, equipment, and janitorialsupplies to successfully accomplish the work within a reasonable time frame.v. Drawings showing approximate facility size, layout, and floor covering types areprovided in Appendix 2.Janitorial Services Scope of ServicesMarch 14, 2019Page 3 of 7

B. Administration and Operations Buildings - Scheduled Janitorial Servicesi. Daily Work – All Spacesa. Empty all trash receptacles. If the liner is soiled, the liner should bereplaced. If the receptacle is soiled, rinse out and dry. Trash collectedshould be placed in the garbage bin located outside the exit gate.b. Empty all recycled paper and recycled product receptacles (kitchens). Ifthe receptacle is soiled, rinse out and dry. Recycled material collectedshould be placed in the recycled product bins located outside the exitgate. Do not disturb the clear plastic bottle (PETE) or aluminum canreceptacles located in both kitchens.c. Relocate readily moveable furniture and sweep a n d or dust-mopceramic tile, and vinyl composition tile floors. Spot clean or damp mopall spots and or stains. Return moveable furniture to original location.d. In Operations Building damp mop all vinyl composition tile, except inupstairs storage room.e. Wipe and clean all sink counters, Board Room counter, service counters,dining tables/chairs, and conference tables/chairs.f. Clean and sanitize all sinks and sink fixtures.g. Clean interior and exterior of Administration Building main entrance doubleglass doors.ii. Daily Work – Restrooms and Locker Roomsa. Any items described in B.i., that may apply.b. Empty and replace the liners in sanitary napkin disposal receptacles. Ifthe receptacle is soiled, rinse out and dry.c. Damp mop all ceramic tile floors.d. Clean and polish mirrors.e. Clean and sanitize all surfaces of urinals, toilets, and toilet seats.f. Check and fill toilet roll dispensers to ensure there are always two rollsin place.iii. Three Times Per Week (Monday, Wednesday, and Friday)a. Vacuum all accessible carpeted areas, including floor mats at exit doors.b. In Administration Building, damp mop all vinyl composition tile andceramic tile floors. Damp mop all plastic chair mats at every desk.c. Wipe and clean all readily accessible surfaces (cabinets, dispensers,appliances, etc.) that show obvious smudges, dirt, grime, food, or otherforeign substances.d. Check and fill all paper towel dispensers if less than half-full.e. Check and replace toilet seat cover refill in dispensers prior to becomingempty.f. Check paper shredder receptacles and empty if more than half full.iv. Weekly Worka. Sweep and damp mop rubberized tile in stairwells (2) leading up to thesecond floor of the Operations Building.b. Vacuum all accessible carpeted areas in Operations Building WeightRoom.c. Clean and polish all stainless steel dispensers.Janitorial Services Scope of ServicesMarch 14, 2019Page 4 of 7