Employee Handbook - Workable

Transcription

Employee HandbookWelcome4Getting to know our company4Employment basicsEmployment contract typesEqual opportunity employmentRecruitment and selection processBackground checksReferralsAttendance5556678Workplace policiesConfidentiality and data protectionHarassment and violenceWorkplace harassmentWorkplace violenceWorkplace safety and healthPreventative actionEmergency managementSmokingDrug-free workplace88910101112121213Employee Code of ConductDress codeCyber security and digital devicesInternet usageCell phoneCorporate emailSocial mediaConflict of interestEmployee relationshipsFraternizationEmployment of relativesWorkplace visitorsSolicitation and distribution14141415151616171818191920Compensation & developmentCompensation statusOvertimePayrollPerformance management2020212122

How we expect managers to lead employeesEmployee training and development2223Benefits and perksEmployee healthWorkers’ compensationWork from homeRemote workingEmployee expensesCompany carParkingCompany-issued equipment232424252525262727TimeWorking hoursPaid time off (PTO)HolidaysSick leaveLong-term illnessBereavement leaveJury duty and votingParental leavePaternity and maternity leave28282829303031313132Leaving our companyProgressive disciplineResignationTuition or relocation reimbursementForced cy revision35Employee acknowledgement36WelcomeHello and welcome! Thank you for joining [Company name], where we strive to [statemission statement or values.] We can’t wait to see what you will achieve with us.

This employee handbook defines who we are and how we work together. we will doeverything possible to create a fair and productive workplace, but we need your help.We’ve created this handbook to guide you.This handbook isn’t a contract or a guarantee of employment. It’s a collection of ourexpectations, commitments and responsibilities. Please read this employee handbookcarefully and consult it whenever you need to.Getting to know our company[Provide a brief history of your company here. If possible, use illustrations and charts tomake this information memorable. Present your company’s culture and vision. Avoidjargon and overused phrases (e.g. “competitive,” “fast-paced environment,” “corevalues” and “innovative.”) Also, it’d be a good idea to include quotes and pictures ofyour company’s founders, CEO or other executives to make this introduction morepersonable.]Employment basicsIn this section, we explain our employee contract types and define our basicemployment policies.Employment contract typesFull-time employees work at least [30 hours] per week or [130 hours] per month onaverage.Part-time employees are those who work fewer than [30 hours] per week.Full-time and part-time employees can have either temporary or indefinite durationcontracts. Full-time employees under an indefinite duration contract are entitled to ourcompany’s full benefits package.[Insert this if employees are in the U.S: We remind you that, in the U.S., employment is“at-will.” This means that you or our company may terminate our employmentrelationship at any time and for any non-discriminatory reason(s).]

Equal opportunity employment[Company’s name] is an equal opportunity employer. We don’t tolerate discriminationagainst protected characteristics (gender, age, sexual orientation, race, nationality,ethnicity, religion, disability, veteran status.) We want all employees (includingexecutives and HR) to treat others with respect and professionalism. In practice, thismeans that we: [Hire and promote people based on skills, experience or potential and try toreduce bias in every process (e.g. through structured interviews.)] [Make accommodations to help people with disabilities move about safely on ourpremises and use our products, services and equipment.] [Use inclusive, diversity-sensitive language in all official documents, signs and jobads.] [Conduct diversity and communication training.]Apart from those actions, we commit to penalizing every discriminatory, offensive orinappropriate behavior. To do this properly, we ask you to report any discriminatoryaction against yourself or your colleagues to HR. Our company will not retaliate againstyou if you file a complaint or discrimination lawsuit. Any employee who retaliates ordiscriminates will face disciplinary action.Recruitment and selection processOur hiring steps might vary across roles, but we always aim for a process that is fair andeffective in hiring great people. If you are hiring for an open role, you will likely gothrough these steps:i.ii.iii.iv.v.vi.vii.viii.ix.Identify the need for a new job opening.Decide whether to hire externally or internally.Review job descriptions and write a job ad.Get approval for your job ad.Select appropriate sources (external or internal) to post your job opening.Decide on hiring stages and possible timeframes.Review resumes in our company database/ATS.Source passive candidates.Shortlist applicants.

x.xi.xii.xiii.Screen and interview candidates.Run background checks and check references.Select the most suitable candidate.Make an official offer.Steps may overlap, so skip steps when appropriate. Each member of a hiring teammight have different responsibilities (e.g. recruiters source and hiring managersinterview candidates.)Throughout this process, we aim to keep candidates informed, communicate well witheach other and give everyone an equal opportunity to work with us. Ask our recruitersfor help whenever you need to enhance candidate experience or write an inclusive jobdescription.Background checksIf you want to run background checks on candidates, ask HR for guidance. This processis sensitive and we must always abide by laws and ensure candidates understand ourintentions. As a general rule, commission a background check for finalists only. Use ourcontracted provider and ensure you have your candidates’ permission.ReferralsIf you know someone who you think would be a good fit for a position at our company,feel free to refer them. If we end up hiring your referred candidate, you are eligible for[ 3000] referral bonus or [a trip to a destination of your choice/ Amazon coupons.] Ouremployee referral rewards may be higher if we hire your referred candidate in a hard-tofill role. For example, if we hire your referral for the position of [Data Scientist], you mayreceive [ 6000.]Additional rules for rewards: We guarantee that every reward will be paid out within [a month] of the date wehired a candidate. There is no cap on the number of referrals an employee can make. All rewardswill be paid accordingly. If two or more employees refer the same candidate, only the first referrer willreceive the referral incentives.

Referrers are still eligible for rewards even if a candidate is hired at a later time orgets hired for another position.Who can be referred?We have two conditions for candidates who can qualify you for our rewards. Theyshould: Have not applied to our company for at least a year. Be hired as permanent full- or part-time employees (not as temporary employeesor contractors.)Our company may use an online form or a platform where employees may refercandidates. You can also reach out directly to our [HR/recruiters/Talent AcquisitionManager] with referrals.Generally, we encourage you to check our open positions and consider your socialnetworks and external networks as potential resources for referred candidates.Keep in mind that rewards may be subject to taxation. Please contact HR or our referralprogram manager for more information.AttendanceWe expect you to be present during your scheduled working hours. If you face anemergency that prevents you from coming to work one day, contact your manager assoon as possible. We will excuse unreported absences in cases of [serious accidents,acute medical emergencies.] But, whenever possible, we should know when you won’tbe coming in.Workplace policiesThis section describes policies that apply to everyone at our company: employees,contractors, volunteers, vendors and stakeholders alike. These policies help us build aproductive, lawful and pleasant workplace.Confidentiality and data protectionWe want to ensure that private information about clients, employees, partners and ourcompany is well-protected. Examples of confidential information are:

Employee records Unpublished financial information Data of customers/partners/vendors Customer lists (existing and prospective) Unpublished goals, forecasts and initiatives marked as confidentialAs part of our hiring process, we may ask you to sign non-compete and non-disclosureagreements (NDAs.) We are also committed to: Restrict and monitor access to sensitive data. Develop transparent data collection procedures. Train employees in online privacy and security measures. Build secure networks to protect online data from cyberattacks. Establish data protection practices (e.g. secure locks, data encryption, frequentbackups, access authorization.)We also expect you to act responsibly when handling confidential information.You must: Lock or secure confidential information at all times. Shred confidential documents when they’re no longer needed. Make sure you view confidential information on secure devices only. Only disclose information to other employees when it’s necessary andauthorized. Keep confidential documents inside our company’s premises unless it’sabsolutely necessary to move them.You must not: Use confidential information for your personal benefit or profit. Disclose confidential information to anyone outside of our company. Replicate confidential documents and files and store them on insecure devices.This policy is important for our company’s legality and reputation. We will terminate anyemployee who breaches our confidentiality guidelines for personal profit.

We may also discipline any unintentional breach of this policy depending on itsfrequency and seriousness. We will terminate employees who repeatedly disregard thispolicy, even when they do so unintentionally.Harassment and violenceTo build a happy and productive workplace, we need everyone to treat others well andhelp them feel safe. Each of us should do our part to prevent harassment andworkplace violence.Workplace harassmentHarassment is a broad term and may include seemingly harmless actions, like gossip.We can’t create an exhaustive list, but here are some instances that we considerharassment: [Sabotaging someone’s work on purpose.] [Engaging in frequent or unwanted advances of any nature.] [Commenting derogatorily on a person’s ethnic heritage or religious beliefs.] [Starting or spreading rumors about a person’s personal life.] [Ridiculing someone in front of others or singling them out to perform tasksunrelated to their job (e.g. bringing coffee) against their will.]Sexual harassment is illegal and we will seriously investigate relevant reports. If anemployee is found guilty of sexual harassment, they will be terminated.If you’re being harassed, whether by a colleague, customer or vendor, you can chooseto talk to any of these people: Offenders. If you suspect that an offender doesn’t realize they are guilty ofharassment, you could talk to them directly in an effort to resolve the harassment.This tactic is appropriate for cases of minor harassment (e.g. inappropriate jokesbetween colleagues.) Avoid using this approach with customers or stakeholders. Your manager. If customers, stakeholders or team members are involved in yourclaim, you may reach out to your manager. Your manager will assess yoursituation and may contact HR if appropriate.

HR. Feel free to reach out to HR in any case of harassment no matter how minorit may seem. For your safety, contact HR as soon as possible in cases of seriousharassment (e.g. sexual advances) or if your manager is involved in your claim.Anything you disclose will remain confidential.Workplace violenceViolence in our workplace is a serious form of harassment. It includes physical andsexual assault, destruction of property, threats to harm a person or property and verbaland psychological abuse. We want to avoid those incidents altogether, but we also wantto be ready to respond if needed.For this reason, we ask you to: [Report to HR if you suspect or know that someone is being violent. Your reportwill be confidential and we will investigate the situation with discretion.] [Call our building’s security if you witness incidents of severe physical violence(e.g. ones that involve a lethal weapon.) For your safety, avoid getting involved.]We will treat employees who verbally threaten others as high risk and they will receivean appropriate penalty. If HR finds that an employee commits an act of violence, we willterminate that employee and possibly press criminal charges. Employees who damageproperty deliberately will be solely responsible for paying for it.Supporting victimsTo support victims of workplace violence, we may: [Cover relevant medical bills.] [Pay for mental health treatment if needed.] [Provide victims with our lawyer’s services to help them file lawsuits.]Get help early onSeek help from others early on to mitigate conflicts. For example: If you experience conflicts with a colleague, ask your manager for advice beforetensions escalate. If these conflicts persist, ask HR whether you could attendconflict resolution seminars with your colleague.

If you are experiencing personal or work troubles, ask for help from a [mentalhealth professional.] Check with your insurance provider to determine whetherthey cover any mental health services or ask HR for information on our EmployeeAssistance Program (EAP). Your discussions will remain confidential.Our workplace is founded on mutual respect and we won’t allow anyone to compromisethis foundation.Workplace safety and healthOur company is committed to creating a hazard-free workplace. To this end, we willensure workplace safety through preventative act

Employee Handbook Welcome 4 Getting to know our company 4 Employment basics 5 Employment contract types 5 Equal opportunity employment 5 Recruitment and selection process 6 Background checks 6 Referrals 7 Attendance 8 Workplace policies 8 Confidentiality and data protection 8 Harassment and violence 9 Workplace harassment 10 Workplace violence 10 Workplace safety and health 11