Transcription
Presented by:Sam Campisi, Business Relationship Manager, OECMBruce Averill, Account Executive – Sales, Chase PaymentechKevin Brock, National Sales Director – Sales, Chase Paymentech
Today you will learn about: OECM’s project objectives The procurement process Our supplier, Chase Paymentech The products and services available The benefits of using Chase Paymentech How to sign up You will have the opportunity to: Ask questions Find out where to get more information Receive a copy of the presentation deck4
To develop and implement a payment transaction service offering, whichprovides the educational and Broader Public sectors with the best overallvalue by; Reducing Service Fees Standardized agreement Improving Reporting capabilities Assisting compliance to Security standards (DSS) Easy integration of payment applications Providing the advantage of collaborative purchasing Improving Point of Sale (POS) equipment rental costs5
Engage a reputable supplier skills, experience and tools to support easy payment processes Improving payment processes.6
Compliance with the Broader Public Sector Procurement Directive. Working Group (WG) Deliverables Procurement strategy Evaluation methodology Award structure for this RFPEvaluation committee submission criteria: Services fee structure to reduce overall costsLeverage clients’ collective spendOngoing Service managementTransaction systems security complianceService implementationClient education and trainingMore detailed information is available in the RFP Process Summary on theOECM website.7
Negotiations. Master Agreement negotiated with Chase Paymentech Solutions with assistance fromOECM legal counsel, provide flexibility for all Clients using the credit and debit card services. Agreement Construct Master Agreement and Client Supplier Select Agreement (CSSA) OECM Client AgreementWho Can Use these Services? School Boards, Colleges, Universities, and other Broader Public Sector organizations suchas municipalities and health care agencies.What is the Duration of Agreement? Master agreements were executed and commenced on August 6, 2013. The initial agreement term ends August 5, 2018, with an option for OECM to extend theagreement for 2 additional 1 year periods.CONFIDENTIAL OECM88
Introduction Chase Paymentech a subsidiary of the JPMorgan Chase bank Proven track record in the higher education and public sectorenvironment More than 25 years in the payment processing business. Service to a wide variety of industries Customer-centric focus Embraces new payment solutions Collaborates with clients to implement the latest technologies First Canadian Acquirers to market chip embedded cards, EMV.10
The purpose of this service is to provide you with a network and access to process yourcredit and debit card transactions Effective processing, transmitting and depositing of cardholder purchases. The capturing of card payment information, Validating the availability of funds from the Cardholder Depositing of funds into the institutions designated bank account (“Settlement Account”) A quick and convenient method to pay for goods and services11
By using the credit and debit card transaction processing capabilities ofChase Paymentech your institution will be able to have; Fast funding Secure and confidential payment transactions One consolidated statement One stop customer service Access to an online reporting tool – Resource Online Automation of manual payment processing More payment choicesCONFIDENTIAL OECM12
13
As a leading provider of Credit and Debit card services, Chase Paymentech willprovide: A reliable and secure transaction network Payment Card Industry compliant services Linkage your online payment applications Stand alone or integrated Provide Point Of Sale (POS) terminalsCompliance with the Payment Card Industry Data Security Standards (PCIDSS) Assistance from a Security Standards compliance team Comprehensive Training programs, industry bulletins Inform Clients on current trends of PCI compliance requirements14
Responsive Support Services Support services accessible 24/7supports on the online payment solution Technical staff to assist on reporting tools, E-commerce and POS terminal support Responsiveness to client service calls High quality customer service, Consultative support on payment solutionsSophisticated Reporting Capabilities Access to the Resource Online Application Training and Help Desk Support programs for report tools15
Chase Paymentech is certified to connect with many ecommerce solution providers. As anexample here are some of the applications that are certified on the Chase Paymentech networkthat are used by existing clients:Should your institution not have an ecommerce solution or Gateway application Chase Paymentech can offer you one of three innovative solutions for e-commerce16
Offered by Chase PaymentechOrbital Payment Gateway Enables online payment processing establish secure online transaction processing Fully customizable e-commerce enable your payment applications Chase Paymentech will provide all service, support, processing, technology, billing and customer careOrbital Virtual Terminal Web-enabled payment processing tool Eliminates the need for any specialized hardware Protected Payment data transmission - encrypted at 128 bitsHosted Checkout easily integrates with your payment cart application17
Competitive RatesReduced rental rates of POS (Point Of Sale) terminals.Visa and MasterCard Payment Rates:There are two components which make up the total rates for each VISA andMasterCard Transaction: Interchange and Assessment Fee - Fees set by the Card Payment Brands. Paid to Card Issuing banks. Not negotiable and change periodically.Processor Fee – Fee charged by Chase Paymentech for payment transactionservices.Interchange andAssessment FeesProcessor Fee18TotalTransaction Fee
AMEX and Discover Payment Rates:There are two components which make up the total rates for each AMEX and DiscoverCard Transaction: Merchant Fees – set by AMEX and Discover Card includes various fees andassessments: For special products or services, Merchant’s non-compliance with AMEX and Discover Card policies and procedures.Convey Fee – Fee charged by Chase Paymentech for payment transaction services.Merchant FeesAMEX/DiscoverConvey FeeChasePaymentech19TotalTransaction Fee
Interac Debit Rates: Transaction charges by Chase Paymentech for use of Interac debit cardPurchases: The Interac network allows your customers to pay directly from their bank account into yourSettlement Account. Processed by Chase Paymentech’s payment transaction network.Refunds: Refunds and exchanges can be made using Interac Debit card Cardholder must be present for a refund to be processed.20
What is a Cost Recovery Fee (CRF)? A nominal percentage of the total processing transaction fee paid to OECM to cover the costsassociated with the development and management of this agreement. HST is applicable to the Cost Recovery Fee.How will the CRF be collected? Each institution will sign an OECM Client Agreement with OECM OECM will collect the Cost Recovery Fee (CRF) directly from the participating institution OECM will invoice semi-annually for all transactions processed Cost Recovery Fee will be applied to all transactions (VISA, MasterCard, Amex, Discover, andInterac, etc.) Example, all transactions from January 1, 2014 to June 30, 2014 will be invoiced to theinstitution by OECM on July 28, 2014.21
Clients will be required to sign: The Client Supplier Select Agreement (CSSA) The CSSA incorporates legal requirements for both the client and Chase Paymentech Solutions, Select Client Application – to setup the client account with Chase Paymentech Solutions, Pre-Authorized Debit Agreement – to deposit into the client’s bank Settlement Account for all regular creditand debit transactions.OECM Client Agreement Agreement between OECM and Clients covering Cost Recovery Fee Provision for both baseline and ongoing spend data2323
The 5 step sign up process for the Credit and Debit Card ProcessingServices agreement to n documents touse the service:Risk AnalysisContact andDiscussionSecure Log-inLogin to OECM'ssecure site.Review agreementdocuments Creditand debit cardprocessing servicesAgreement Sign-upContact ChasePaymentech explore: Unique benefits ofthe agreementReview associatedrates and fees basedon your institution'sunique requirements.Chase PaymentechSolutions willperform:- a risk analysis- Comparison ofOECM ChasePaymentechagreement to existinginstitutionalagreement24 Client SupplierServiceAgreement(CSSA), Appendices A, B,C and D OECM / ClientAgreement LearnmoreChase Paymentechand Client developand execute theimplementation planBegin processingyour Credit and Debittransactions
OECM staff will provide a wide range of agreement managementservices to monitor supplier and agreement performance: Facilitate meetings with clients to discuss the benefits of the service Help to facilitate the sign up process for your institution/organization Provide timely updates on changes to the agreement Manage supplier performance Proactively gain business intelligence to better assist clients with contractmanagement and tracking performance Quarterly forums to discuss Service success/improvement with clients25
OECMSam CampisiManager, Business Relationship GroupPhone: (416) 847-1105Email: sam.campisi@oecm.caWebsite: www.oecm.caChase PaymentechBruce AverillAccount ExecutivePhone: (866) 642-0550Email: bruce.averill@chasepaymentech.comKevin BrockNational Sales DirectorPhone: 1 (866) 604-9312Email: kevin.brock@chasepaymentech.comWebsite: http://www.chasepaymentech.ca27
Chase Paymentech your institution will be able to have; Fast funding Secure and confidential payment transactions One consolidated statement One stop customer service Access to an online reporting tool – Resource Online Automation of manual
