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TNUNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesJune 3, 2013Cali JonesPurchasing Department12479 Research Parkway Orlando, FL 32826‐3248 cali.jones@ucf.eduPH: 407‐823‐5889Fax: 407‐823‐5551Ms. Jones:On behalf of the Highstreet IT Solutions team, thank you for the opportunity to propose the following proposalfor the University of Central Florida's ERP Consulting Services for Implementation and Upgrades for PeopleSoftApplications, PeopleTools and Oracle Software and Hardware projects. This proposal will provide you with theinformation you requested in the UCF Invitation to Negotiate.Based on the information you provided Highstreet regarding the University of Central Florida's needs, we areconfident that our company can provide experienced and seasoned resources who can assist with all of theuniversity's PeopleSoft and Oracle needs. With a history rooted solely in PeopleSoft, our team is highly qualifiedto aid your university in making the most of your PeopleSoft system.The Highstreet team has been working with PeopleSoft for more than 17 years. Highstreet’s business philosophy isbased on a close working relationship with our customers. The success of this philosophy and quality of ourservices are proven by the high satisfaction rates of our clients. Our employees exemplify this philosophy to thefullest, leveraging their collective experience to empower our clients with the steadfast support they have come toexpect from Highstreet IT.We value the relationship that we have begun to establish and look forward to enhancing our relationship throughthis ITN process. I welcome any further questions that you or your team may have. Please feel free to contact meat any time via email or phone.Kind Regards,Meg PhillipsSales ExecutiveHighstreet IT Solutions, LLC222 W. Highland Dr.Lakeland, FL 33813Email: meg.phillips@highstreetit.comWork: 863.669.1100 ext:313Mobile: 863.670.6163Highstreet IT Solutions, LLC P a g e 5

TNUNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTable of ContentsA. Experience & Qualifications . 81. Please provide an overview and history of your company, and experience in providing consultingand advisory services similar in scope to those requested in section 1.1. . 82. The proposer shall provide a list of current or recent similar‐type client accounts, if any, whichare located in the United States. Client account information shall include contact name, address,phone number, email address, and length of service. . 93. Please provide a list of client accounts lost through early termination or non‐renewal over thepast five (5) years. Include contact name, phone number, email address and length of service at eachaccount, and reason for loss. . 94. The Proposer shall provide a chart of the company’s organization and a description of itscorporate structure and chain of ownership of company to ultimate parent corporation, and allsubsidiaries. .105. Provide the number of years’ experience in providing services as described in section 1.1. .10B. Services Offered . 111. List the total number of employees, include job titles and experience of individual(s) who would beavailable to the UCF account; please include resume(s). . 112. Clearly identify the skill sets your staff is capable of providing, and clearly indicate ifsubcontractors or sub‐consultants will be used.14C. Consulting Scope and Cost to University . 151. Demonstrate an understanding of the services the university requires under this contract. . 152. Explain the methodology the proposer will employ to fulfill the requirements discussed insection 1.1 while maintaining project scope and cost. 15Ascend Step 1: Planning and Needs Assessment .16Ascend Step 2: Rapid Configuration and Business Process Modeling . 33Ascend Step 3: Business Process Calibration and Gap Analysis . 35Ascend Step 4: Development and Expanded Modeling . 40Ascend Step 5: User Acceptance Testing and Training . 50Ascend Step 6: Deployment and Stabilization . 57Ascend Step 7: Project Closure .613. The proposal shall specify billing rates for the various personnel who will be involved in theactivities. . 674. Describe in detail the costs to UCF under the terms of an agreement, if any, resulting from thisITN. A separate Statement of Work (SOW) agreement will be issued for selected services andHighstreet IT Solutions, LLC P a g e 6

TNUNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting Servicesquantity of hours after vendor selections are made. Include information about variable costsincluding travel. . 68D. Prior Experience with a Large, Complex, Multi‐Campus Higher Education Institution . 691. Proposers addressing the systems administrator functions or the database administrator functionsas described in section 1.1 must provide a list of current or very recent clients and projects explainingthe system architecture and the project scope. 692. Proposers addressing the systems administrator functions, the database administratorfunctions and application functions as described in section 1.1 must provide a list of current orrecent clients and projects explaining integrations with third party application and the project scope. 713. Proposers addressing the PeopleSoft application and tools functions as described in section 1.1above must provide a list of current or very recent clients and projects explaining integrations withthird party application and the project scope. . 72E. Demonstrated Ability to Meet Requested Project Time Lines . 751. Proposer must provide a list of current or recent similar‐type projects as described in section 1.1demonstrating their ability to estimate adequate resources and accurate timelines with successfuldeliverables. . 75F. OTHER REQUIREMENTS . 77G. Response to ITN Appendix . 78Attachment A – Receipt of Addenda . 85Attachment B – Proof of Insurance . 86Attachment C‐ Florida Business Certificate . 87Attachment D – Resumes . 88Highstreet IT Solutions, LLC P a g e 7

UNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTNA. Experience & QualificationsExperience And Qualifications in any of the following PeopleSoft applications: Campus Solutions, Human CapitalManagement, Financials, CRM, Interaction Hub, Mobile, Database Administration, Systems Administration.1. Please provide an overview and history of your company, and experience in providingconsulting and advisory services similar in scope to those requested in section 1.1.Response:Highstreet IT Solutions was founded with the goal of providing the highest quality ERP implementationservices in our industry. Our leadership team has over 20 years’ experience building successful, vertical–focused consulting practices which have served 175 colleges and universities (public and private).Our management team has worked together for over 15 years, with Oracle relationships dating back to thefounding of PeopleSoft. This long‐term Oracle partnership has been strategic, resulting in involvement inindustry specific product development of the Oracle suite of products. Highstreet leadership and consultingteams are recognized throughout the Higher Education industry for Oracle Consulting Solutions.Last year, Highstreet IT Solutions expanded its Oracle offerings and consulting headcount via two strategicacquisitions of Enterprise Solutions Group (ESG), headquartered in Fairfax, Virginia and Moore IntegratedSolutions (MIS), headquartered in Lakeland, FL. Highstreet, ESG and MIS are dedicated Oracle PeopleSoftconsulting companies with a diversified mix of Public Sector, Higher Education, Healthcare andCommercial clients.Enterprise Solutions Group was founded in 1998 and has been 100% focused on Oracle/PeopleSoftconsulting services since its inception. ESG Leadership has long standing ties to PeopleSoft dating back toits founding in the early 90’s. Moore Integrated Solutions (MIS, Inc.) was founded in 1996 and also workedexclusively with PeopleSoft consulting services. MIS, Inc. maintained an industry focus in Public Sector andHigher Education since its inception.With strong ties to Higher Education in the state of Florida and a local office located just an hour drivefrom the University of Central Florida, Highstreet is uniquely qualified to provide quality local PeopleSoftand Oracle Products Consulting to the university that specialize in Higher Education. The Highstreet teamhas completed over 300 PeopleSoft and Oracle Solutions implementations and upgrades includingPeopleSoft Campus Solutions, Human Capital Management, Financials and Supply Chain Management,CRM, Interaction Hub/Portal, Academic Advisement, Oracle analytical tools such as Hyperion and OBIEEas well as PeopleTools versions up to an including version 8.53.The combined Highstreet portfolio uniquely positions us in the Oracle Partner ecosystem. While not aslarge as the Big 3 consulting firms, our specific industry focus supplemented with our long history ofsuccessfully delivering on PeopleSoft products enables us to provide the University of Central Florida withthe best value. Value is not only derived from price but from ability to deliver at that price.Highstreet IT Solutions, LLC P a g e 8

UNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTN2. The proposer shall provide a list of current or recent similar-type client accounts, if any,which are located in the United States. Client account information shall include contactname, address, phone number, email address, and length of service.Response:Client Name:The University of Texas SystemContact Name and Title:Dawn Stoyanoff Ph.DAddress:220 East Loop 820, Fort Worth, TX 76112Phone Number:817.584.8231Email Address:dstoyanoff@utsystem.eduLength of Service:2 years and currentClient Name:Northern Arizona UniversityContact Name and Title:Lanita Collette, Information Security OfficerAddress:P.O. Box 4103, Flagstaff, AZ 86011Phone Number:928.523.8438Email Address:Lanita.collette@nau.eduLength of Service:6 years and currentClient Name:The University of KansasContact Name and Title:Bob Lim; CIOAddress:1001 Sunnyside Ave. Lawrence, KS 66045Phone Number:785.864.4999Email Address:blim@ku.eduLength of Service:1 year and 6 months and currentClient Name:Boise State UniversityContact Name and Title:Brian Bolt, Director‐ Project Management OfficeAddress:1910 University Dr. Boise, ID 83725Phone Number:208.426.6835Email Address:brianbolt@boisestate.eduLength of Service:1 year and current3. Please provide a list of client accounts lost through early termination or non-renewalover the past five (5) years. Include contact name, phone number, email address andlength of service at each account, and reason for loss.Response:Highstreet IT Solutions has not lost any vendor list client accounts through early termination or non‐renewal in the past 5 years.Highstreet IT Solutions, LLC P a g e 9

UNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTN4. The Proposer shall provide a chart of the company’s organization and a descriptionof its corporate structure and chain of ownership of company to ultimate parentcorporation, and all subsidiaries.Response:Below is a company organizational chart for Highstreet IT Solutions. Highstreet is privately owned by MacSlingerlend.5. Provide the number of years’ experience in providing services as described in section 1.1.Response:For 17 years we have provided PeopleSoft implementation and consulting services to the higher educationmarket. Today many of our clients are colleges and universities including Berkeley College , the Universityof Missouri System, The University of Florida, The University of Texas System and NYU Langone MedicalCenter to name but a few.We have also been providing hosting for PeopleSoft and other Oracle technologies in the higher educationmarket for the past 12 years – even longer than Oracle has been providing those services. The PeopleSoftAcademy was founded in our data center in 1998 and since that time we have provided hosted PeopleSoftenvironments to over 100 customers in 5 countries, making Highstreet the #1 PeopleSoft hosting provider tohigher education.Highstreet IT Solutions, LLC P a g e 10

UNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTNB. Services Offered1. List the total number of employees, include job titles and experience of individual(s) whowould be available to the UCF account; please include resume(s).Response:Highstreet has over 200 senior and principal level consultants who are available for UCF’s upcomingPeopleSoft projects. Below is a sampling of the consultants that are available to UCF for each of the skillsetsthat Highstreet can provide. Highstreet’s consultants average over 17 years of experience working in HigherEducation and more than 13 years working with PeopleSoft in their specific area of expertise. WithHighstreet’s large contingency of local central Florida based consultants working from our Lakeland, FLoffices combined with the depth of experience and quality of resources, Highstreet is poised to be avaluable service implementer and consulting partner to your university. We have included resumes for eachof the employees in the chart below. Please see Attachment D – Resumes. Additional resumes foradditional consultants and skillsets can be provided upon request.Role/Skill/PositionResource nameActual Yrs ofExperience inskill setPeopleSoft Project ManagementTim G.16Karen B.10Robbie D.15Jessica E.10Peter H.10Robbie D.15Tina S.12Pam B.19Daniel L.16Paula S.13John B.11John E.15.5Thomas M.26Dana D.15PeopleSoft CS FunctionalPeopleSoft HCM FunctionalPeopleSoft FMS FunctionalPeopleSoft Grants Suite FunctionalHighstreet IT Solutions, LLC P a g e 11

UNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTNRole/Skill/PositionResource nameActual Yrs ofExperience inskill setThomas M.26Stephen P.9Tim G.16Jesus C.14Pradeep R.12Wei X.24Kurt A17John B.11Tim G.16Stephen P.9Kurt A.17Joe C.15David G.11Tim G.16Kurt A.5Conrad S.10Joe C.15Tim G.16Pradeep R.12Stephen P.9Paula S.13Jessica E.10Pam B.19Robbie D.15Karen B.10Stephen P.9PeopleSoft CS TechnicalPeopleSoft HCM TechnicalPeopleSoft FMS TechnicalPeopleSoft Technical TrainerPeopleSoft Functional TrainerPeopleSoft System hstreet IT Solutions, LLC P a g e 12

UNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTNRole/Skill/PositionResource nameActual Yrs ofExperience inskill setTim G.16Carol D.5Tim G.16Stephen P.9Tim G.16Stephen P.9Conrad S.10Karen B.10Tim G.16Karen B.10Robert E.16Paula S.13Jessica E.10Jessica E.10Paula S.13Stephen P.9Pam B.19Tim G.16Robbie D.15Chris L.8Tracey G.10Tim G.16Oracle Database Administration(PeopleSoft Experience)RedhatServerAdministration(PeopleSoft Environments)PeopleSoft SecurityPeopleSoft UPK Highstreet IT Solutions, LLC P a g e 13

UNIVERSITY OF CENTRAL FLORIDAINVITATION TO NEGOTIATE (ITN) NUMBER 1325JCSA FORERP Consulting ServicesTN2. Clearly identify the skill sets your staff is capable of providing, and clearly indicate ifsubcontractors or sub-consultants will be used.Response:Below are the skill sets that Highstreet can provide to UCF. We have attached a list of highly qualifiedsenior and principal level consultants for each of these skillsets above in question 1 of this section. This listincludes a sampling of the Highstreet employees that are available to UCF. Additionally, Highstreet canprovide sub‐consultants if the timing of the placement or skillset requirements may be a better fit for a sub‐consultant. As with all of our Highstreet employees, Highstreet expects the highest quality services, workethic and professionalism from all of our .15.16.PeopleSoft Project ManagementPeopleSoft Campus Solutions FunctionalPeopleSoft Human Capital Management FunctionalPeopleSoft Financial Management Suite FunctionalPeopleSoft Grants Suite FunctionalPeopleSoft Campus Solutions TechnicalPeopleSoft Hu

Upgrades for PeopleSoft Applications, PeopleTools and Oracle Software and Hardware Due Date: June 3, 2014; 2:00 p.m. Cali Jones Purchasing Department 12479 Research Parkway Orlando, FL 32826‐3248 cali.jones@ucf.edu PH: 407‐823‐5889 Fax: 407‐823‐5551 Highstreet IT Solutions, LLC