Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L - Verizon Wireless

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Verizon Jetpack 4G LTE MobileHotspot MiFi 4510LOverviewTo help you with the Software update for your Verizon Jetpack 4G LTE Mobile Hotspot MiFi 4510L, this page containsthe following information:oDevice Update Utility (DUU) Instructions for Windows users.oDevice Update Utility (DUU) Instructions for Mac users.oUser Initiated Over the Air (OTA) Software Update Instructions.oDisplaying the Software Version on the Mifi 4510L.Software Details:oSoftware version – 2.28.02oSoftware update size for Windows/Mac – 899.82KBoEstimated software download and update time – approximately 10-20 minutesNote: Corporate users should consult with their IT or Telecom Directors for how upgrades are performed.Device Update Utility (DUU) instructions for Windows users1. Connect the computer to the MiFi 4510L wirelessly. Then, open a Web browser on the computer and ensure that itis connected to the internet.2. Click on the following link: dows/MiFi4510LWin.zip3. This will initiate the download of the software update package MiFi4510L.zip in the Downloads folder of the browser.Depending on the browser used by the user a series of pop-up dialogs will be seen while the package is downloaded.The below dialog screenshots are for Internet Explorer browser. Click Save to initiate the download of the softwarepackage.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L4. Click Save again to save the file to the Downloads folder of the Web browser (or any other location)5. Navigate to the Downloads folder (or where the software package was downloaded), and double-click on the zip fileMiFi4510LWin.zip to explore the contents.6. Double-click on the file MiFi4510DriverInstaller v1.02.001.001.13.exeData charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L7. Install pop-up will appear, click Next to continue.8. Click on the I accept the terms in the license agreement button and click Next9. Click Install to start installation and allow installation to complete.10. Click Finish once the installation is completeData charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L11. Connect the MiFi 4510L to the computer using the USB cable. The USB connector of the USB cable plugs into thehost system’s USB port and the micro USB connector of the USB cable plugs into the micro USB port on the MiFi 4510L.12. If HID mode on the MiFi 4510L is disabled, the USB drivers will be installed. If HID mode on the MiFi 4510L isenabled, then the device drivers will not be installed. In order to disable HID mode, navigate to the Downloads folder,and double-click and open the DUU Verizon MiFi4510L FW2.28.02.exe file. The following pop-up will appear clickOK and manually power cycle the device.13. Again navigate to the Downloads folder, and double-click and open the DUU Verizon MiFi4510L FW2.28.02.exefile. The following warning message pops up. Click OK to continue.14. This initiates the Device Upgrade Utility. Click Next to proceed.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L15. Read the License Agreement, select the I agree radio button, and click Next16. This initiates the Software upgrade on the device. Wait for the upgrade to complete. Click Finish when complete.Device Update Utility (DUU) instructions for Mac users1. Connect the computer to the MiFi 4510L wirelessly. Then, open a Web browser on the computer and ensure that itis connected to the internet.Click on the following link: /MiFi4510LMac.zip2. This will initiate the download of the Mac Device Update Package. Save the MiFi4510LMac.zip file to a local folder.3. Unzip the files and open the folder MiFi4510LMac in the Finder.4. Double click “Drivers v3.1.11-PS.pkg” to start install the MiFi 4510L driver.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L5. Click Continue to begin installation. Read the license agreement, and click Agree.7. Click Install to proceed with the installation. Wait for the installation to complete.8. Click on Restart to complete the installation.9. Connect the MiFi 4510L to the computer using the USB cable. The USB connector of the USB cable plugs into thehost system’s USB port and the micro USB connector of the USB cable plugs into the micro USB port on the MiFi 4510L.10. If HID mode on the MiFi 4510L is disabled, the USB drivers will be installed.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L11. If HID mode on the MiFi 4510L is enabled, then the device drivers will not be installed. In order to disable HIDmode, open the contents of the MiFi4510LMac.zip file that was downloaded to the host computer. Double-click andrun the DUU Verizon MiFi4510L FW2.28.02.app file.12. If HID Mode is enabled the following message will be seen; click OK and manually power cycle your device13. Go to the MiFi4510LMac folder. Double click DUU Verizon MiFi4510L Software2.28.02 .14. The following warning message pops up. Note the warning. Click OK to start the installation.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L15. Wait for the DUU to check the current firmware information. Once the current Software version is retrieved thenavigation buttons become active. Click Next to continue.16. Read the license agreement, check I agree to the terms and conditions, and click Next. Wait for the Softwareupgrade process to complete.17. Once the Software upgrade is complete, click Finish to exit.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510LUser Initiated Over the Air (OTA) Software Update InstructionsNote: MiFi 4510L devices that shipped after December 1, 2011 should be able to be updated over the air following the instructionsbelow. For older MiFi 4510L devices or if the over the air process fails, follow the Device Update Utility Instructions in the previoussections of this document. Possible failures include a 403 error or No new software update available for a MiFi 4510L on software otherthan 2.28.02.1. Open a Web browser on the computer and ensure that it is connected to the internet through the MiFi 4510L.2. Go to the MiFi 4510L Web UI by typing http://192.168.1.1 or http://mifi.admin or http://vz.hotspot in the address bar.3. Log into the Web UI by entering the MiFi 4510L Administration Password into the Login box. Default password isadmin or the password that is on the sticker on the back of the device.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L4. After successful login the user can initiate the SW upgrade process by logging into the Web UI and going to theAdvanced Software Update tab.5. Click Check for Update. The device is checking for updates.6. Download starts automatically on the MiFi 4510L.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L7. Once the software package download is completed, the user has the option to either install now or defer theinstallation until the next restart and continue with normal operation. Select Install Now. Software installation is inprogress, wait for completion.8. While the installation of the software is in progress the MiFi 4510L will lose Wi-Fi connectivity with the host and willenter a software download mode identifiable by a flashing white LED light on the MiFi 4510L. At this point the WebUI will display the following screen.9. Once the software installation is complete, the MiFi 4510L will restart and the LED changes to solid green if the 4GNetwork is acquired or solid blue if the 3G Network is acquired.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L10. The computer should be able to re-establish the Wi-Fi connection with the MiFi 4510L if configured to auto-connectwith the MiFi 4510L and display the screen below. If not, to get to the screen below, manually connect yourcomputer to the MiFi 4510L via Wi-Fi, then select the Advanced, Software Update tab of the Web UI. ClickContinue to establish a connection to the internet.11. The MiFi 4510L will establish a WWAN connection and you will be re-directed to the Home page of the Web UI.You are connected to the internet now. This completes the update.12. If on step# 7, the user clicks Install on next Restart button, the user is redirected to the MiFi 4510L Web UI Hometab. They need to click on the Connect button to re-establish internet connectivity. After this they can continue toresume normal operation with the MiFi 4510L until the next restart of the MiFi 4510L.13. After the next restart of the MiFi 4510L, the internet browser will be redirected to the MiFi 4510L Admin pagewhere the user only has the option to install the software.14. Follow the steps 7-11 to complete the software upgrade and resume normal device operation.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510LChecking Software Version on the Mifi 4510L1. Open a Web Browser on the computer and go to the Mifi 4510L Web UI by typing http://192.168.1.1 orhttp://mifi.admin or http://vz.hotspot in the address bar.2. Log into the Web UI by entering the Mifi 4510L Administration Password into the Login box. Default passwordis admin or the password that is on the sticker on the back of the Mifi 4510L.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

Verizon Jetpack 4G LTE MobileHotspot MiFi 4510L3. After a successful login, in the Web UI, select Advanced Diagnostics4. The software version will be displayed. To exit the Web UI, select Logout and close the webpage.Data charges may apply. MiFi 4510L is a trademark of Novatel Wireless, Inc. 2012 Verizon Wireless.

and double-click and open the DUU_Verizon_MiFi4510L_FW2.28.02.exe file. The following pop-up will appear click OK and manually power cycle the device. 13. Again navigate to the Downloads folder, and double-click and open the DUU_Verizon_MiFi4510L_FW2.28.02.exe file. The following warning message pops up. Click OK to continue. 14.