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Department of Industrial Policyand Promotion (DIPP)eBiz Portal – India’s G2B Single Window PortalforMaking it Easier to Do Business8th March, 2016

Industry RequirementSimplicity, Transparency & Predictability Need for authentic information from a single website as tohow many licenses, permits, NoC etc., are required to obtainfor setting up an Industry in any state Need for online Single Window for all G2B services throughComposite Application Form & Single Payment to Central,State, Para-statal & Private agencies Need for Transparency on timelines, status tracking, alerts inorder to obviate physical visits to departments.2

Key Web Governance trendsGartner’s four-phases of E-GovernanceLayne and Lee’s four-stage modeleGovernance maturity models predict a convergence towards consolidation of information andservices. Governments across the globe have already commenced a transformational journey towardsa citizen centric service delivery model (e.g. OBLS (Singapore), BizPal (Canada), BusinessLink(UK) )3

eBiz Vision“totransformthebusinessenvironment in the country byproviding efficient, convenient,transparent and integratedelectronic services to investorsand businesses throughout thebusiness life-cycle”eBiz Theme“ radical shift in the Governments’ service delivery approach, from beingdepartment-centric to customer-centric”4

eBiz-Portal – www.ebiz.gov.in5

eBiz License and Permit Wizard.6

List of Licenses and Permits required7

eBiz G2B PortalShared ServicesInfrastructureBusinessUsereBiz Payment GatewayeBiz PlatformNational eGovernance ServiceDelivery Gateway [NSDG]Project ArchitectureeBiz DepartmentPortalDepartmentUsers(L2 Integration)DepartmentApplication(L1 Integration)DepartmentUsersWhy NSDG?* NSDG is now renamed as eKranti8

Integration with eBiz Success of eBiz is predicated on seamless Integration with partnerdepartments (Central, State, Parastatal Government & PrivateAgencies) Solution specifically designed to handle variations in the levels ofcomputerization at the departments Level-1 –Designed for department with back-end systems. Frontend on eBiz integrates seamlessly with department system in backend through NSDG. Level-2 – Designed for department with no computerization. Bothfront-end and processing workflow will be developed on eBiz Level-3 eBiz further envisions providing Composite services in sucha manner that a single request from the business user is routed tothe appropriate government authorities in a logically sequentialmanner9

Integration with eBiz – Level-3 IntegrationToday an Entrepreneur applies for clearance individually in sequence using prescribed Formfor each service and submits to individual departments1. Apply for Company Incorporation2. Obtain Certificate of Incorporation3. Apply for PAN/TAN4. Obtain PAN/TAN from CBDT5. Apply for Employer Registration6. Obtain Registration NumberMinistry of CorporateAffairs (MCA)Central Board of DirectTaxes (CBDT)Employees State InsuranceCorporation (ESIC)Investor7. Apply for Employer Registration8. Obtain Registration Number10Employees Provident FundOrganization (EPFO)10

Achievements – in public domain eBiz platform ( www.ebiz.gov.in ) with ‘Guide Me’ wizard - Useranswers series of short questions about his current or proposedbusiness to create a customized list of the permits and licensesrequired from all levels of government; 20 Central Government services – Ministry of Corporate Affairs,Central Board of Direct Taxes, Department of Industrial Policy &Promotion, Reserve Bank of India, Directorate General of ForeignTrade; Ministry of Labour and Employment, Department of HeavyIndustry. 14 State services of Andhra Pradesh 2 services of Govt. of NCT of Delhi 14 State services of Odisha11

Significant Achievement Joined-up service (a true value of a single window system) withComposite Application Form and single payment to obtain 7registration approvals from INC29 form and 5 registrationapproval of Ministry of Labour and Employment – INC29 - ‘Name Availability’ , ‘Director Identification Number’ and‘Certificate of Incorporation’ from Ministry of Corporate Affairs; ‘Issuanceof PAN’ & ‘Issuance of TAN’ from Central Board of Direct Taxes; ‘EmployerRegistration’ from Employees’ State Insurance Corporation & Employees’Provident Fund Organisation. Ministry of Labour and Employment (MoL&E) – ‘Registration under theContract Labour Act, 1970’ , ‘Registration under the Building and otherconstruction workers Act, 1996’ , ‘Registration under the Inter-StateMigrant Workmen Act, 1979’ , ‘Employer Registration’ from Employees’State Insurance Corporation & Employees’ Provident Fund Organisation.Interoperability i.e., seamless exchange of data among various12 Ministries achieved.Central Government

eBiz Outcomes Secure one stop shop for all investment and business relatedinformation and services 24X7 on a single portal Eliminate the need to physically interface with various regulatoryauthorities at the Central, State and local government levels Allow a single payment to be made electronically against a compositeapplication form for multiple services and the subsequent splittingand routing of payments to individual departments and agencies Reduce the difficulties faced by investors and businesses incomplying with regulatory requirements and improve the ease ofdoing business Create a platform for multi-departmental cooperation in datasharing/verification and service delivery13

Annexure

Layne and Lee’s four-stage modelTechnological and Organizational - Systems integratedacross differentfunctions- real one stopshopping for citizens- Local systemslinked to higher levelsystems- Within similarfunctionalitiesTransaction- Services and Formson-line- Working databasesupporting onlinetransactionsCatalogue- Online Presence- CataloguePresentation- DownloadableFormsSparseReturn to MainPresentationIntegration15Complete

Gartner’s four-phases of cyPeopleProcessTechnologyInteractionFee for info.Public responsePresenceApproval levelPublic domainExistingStaffStreamlineprocessesWeb SiteOn-lineContentsSource: Gartner ResearchContent mgmtIncreased supportstaffGovernanceKnowledge mgmt.E-mailContent mgmt.MetadataData synch.SearchE-Mail (S/R)CompetitionConfidentiality/privacyFee for transactionE-authenticationSkill Set ChangesSelf servicesPortfolio mgmt.sourcingIncreased Business StaffBusiness Process Re-eng.Relationship MgmtOn-line InterfacesChannel ManagementLegacy Sys. links withSecurityInformation accessSecure Com. Network24 X 7 Infrastructure16Funding stream allocationAgency identityBig browserJob structuresRelocation/telecom. Org.Performance accountabilityPrivacy reducesMultiple-Program skillsIntegrated servicesChange value chainNew Business processes/Serv.Change Relationship(G2G, G2B, G2C, G2E)New ApplicationsNew Data StructuresNew StandardsNew InterfacesReturn to Main Presentation

Stakeholders for integration of end to end serviceBanksPartnerDepartment(Central/State/ ParaStatal)ePAO/ StateTreasuryInfosysNICSI/ NICeBizStakeholdersSTQCDeitY, GoINISGConsultingDIPP17NSDG/ SSDG

eBiz Integration Architecture- L1CDACDownloadedeFormUpload tatus rtment’s IT InfrastructureNational Service Delivery GatewayInfosysCDACDepartment IT t’sIT ApplicationBusiness LogicComponentsDepartmentIT Team18

Integration with eBiz – Level-2 IntegrationNational Services DeliveryGateway (NSDG)In Level-2 integration, applications forms submitted online is made available todepartment users through the eBiz Department Portal. Application is routed through thevarious roles as per the department workflow for the serviceEntrepreneureBiz Payment Gateway19Department UserseBiz Department Portal Application RoutingProcessing (Scrutiny, Approval)CommunicationMIS Reporting

Why NSDG/ eSangam?Without NSDG/ eSangamWith NSDG/ eSangamThe National eGovernance Service Delivery Gateway (NSDG)/ eSangam simplifies the task ofinterconnecting various Govt. Dept. systems by acting as a standards-based messaging switchand providing seamless interoperability and exchange of data across the departments.20Return to Main Presentation

List of 20 Central Government ServicesS. No. Ministry/ Dept. NameService Name1234567Ministry of Corporate AffairsMinistry of Corporate AffairsMinistry of Corporate AffairsMinistry of Corporate AffairsCentral Board of Direct TaxesCentral Board of Direct TaxesReserve Bank of India8Reserve Bank of India910Employees’ Provident Fund OrganizationEmployee’s State Insurance CorporationName AvailabilityDirector Identification NumberCertificate of IncorporationCommencement of BusinessIssue of Permanent Account Number (PAN)Issue of Tax Deduction Account Number (TAN)Advanced Foreign Remittance (AFR)Foreign Collaboration-General Permission Route(FC-GPR)Employer RegistrationEmployer Registration11Petroleum and Explosives Safety OrganizationIssue of Explosive License12Directorate General of Foreign TradeDepartment of Industrial PolicyPromotionDepartment of Industrial PolicyPromotionImporter Exporter Code License1314andand21Industrial LicenseIndustrial Entrepreneur MemorandumContd .

List of 20 Central Government ServicesS. No. Ministry/ Dept. Name15Reserve Bank of India16Ministry of Labour and Employment17Ministry of Labour and Employment18Ministry of Labour and Employment19Central Board of Direct TaxesDepartment of Heavy IndustryService NameForeign Collaboration – Transfer of Shares(FC-TRS).Registration under the Contract LabourAct, 1970Registration under the Building and otherconstruction workers Act, 1996Registration under the Inter-State MigrantWorkmenChanges or correction in PAN dataIssue of custom duty concession certificateto entrepreneurs under project importscheme2022Back

List of 14 services of Andhra PradeshS.No.1Department NameService NameAP-Ground Water DepartmentPermission to draw Ground Water2AP-Department of FactoriesApprovals of plans from Factories Department3AP-Department of FactoriesFactories License45AP-Department of FactoriesAP-Fire DepartmentAnnual Filing under Factories ActNOC from Fire Services Department678AP-Department of IndustriesAP-Department of IndustriesAP-Department of IndustriesIndustrial Incentives(Power)Industrial Incentives (VAT)Allotment of Scarce raw materials910AP-Department of IndustriesAP-Department of IndustriesMSME RegistrationNOC Acknowledgement from GM, DIC for MSME11AP-Department of IndustriesLicense for manufacturing Bulk Drugs and Formulations12AP - Department of Town & CountryPlanningPermission from TCP for Site and Building13.Commercial Taxes DepartmentVAT Registration14.Commercial Taxes DepartmentVAT Filing23Back

List of 2 services of Govt. of NCT of DelhiS. No. Department NameService Name1Factories DepartmentFactory Return Filling and2BSES Yamuna Power LimitedNew Power Connection24Back

List of 14 services of OdishaS.Department NameNo.1Industries Department, OdishaService Name2Directorate of Factories & Boilers, OdishaRegistration under Boilers Act3Labour Directorate, OdishaRegistration under Shops and Establishment Act45Labour Directorate, OdishaWater Resources Department, Odisha678Directorate of Factories & Boilers, OdishaDepartment of Energy, OdishaHousing and Urban DevelopmentDepartment, OdishaDirectorate of Factories & Boilers, OdishaRegistration of Establishment Employing Contract LabourPermission to draw Water for Industries-Ground Water &Surface WaterApprovals of Plan under Factories Act,1948New Power ConnectionPermission for Site and Building910Project Evaluation cum Allotment of LandFactories License under Factories Act,1948Completion cum Occupancy Certificate11Housing and Urban DevelopmentDepartment, OdishaCommercial Taxes Organisation, Odisha12Commercial Taxes Organisation, OdishaCST RegistrationVAT Registration13. Odisha State Pollution Control BoardConsent to EstablishOdisha State Pollution Control BoardConsent to Operate14.25Back