Transcription
Dell EMC Support andDeployment Services forHigh Performance ComputingNovember 2018
Dell EMC is helping transform the future with HPCOptimizing#1102Robust portfolio of products and servicesoptimized for HPC from a company who will bethere for you over the long haulAdvancingin Server* (units)in Storage*Democratizinggenerations ofservers and storagein HPC clusters Copyright 2018 Dell Inc.Expertise, technology and partnershipsadvancing the state-of-the-art for HPCsolutions from the workgroup to the TOP500Dell EMC HPC solutions enablecompanies of all sizes to accelerate theirscience, engineering and analytics* IDC WW Quarterly Server TrackerIDC WW Quarterly Enterprise Systems Storage Tracker
Introducing Dell EMC Services for HighPerformance ComputingExpertiseInnovationDedicated HPC specialists with a stronghistory of deploying and supportingthousands of clustersOur world-class HPC Innovation Labhelps you keep pace with the constantlyevolving HPC landscapeCustomer Focus3 Copyright 2018 Dell Inc.Primary point of contact across thesolution and streamlined call supportwith HPC experts
What are some common customer concerns withimplementing and maintaining an HPC system?4Companies new to HPC often lack thespecialized skills to properly deployan HPC clusterIt can take months to piece togetherthe scripts, cabling, network, andsoftware needed for a clusterdeploymentIt’s time-consuming to managemultiple vendors when trying toresolve cluster issuesOrganizations need their IT stafffocused on the business and users,not on the complexities of HPCcluster maintenance Copyright 2018 Dell Inc.
Dell EMC delivers best-in-class HPC service experienceInstallation and configurationDeploymentSupport Standardized deployment methodology ensurespredictable outcomes and minimizesXXXXXXrisk Fast and accurate resolution of simple and complexHPC cluster issues Get more out of your HPC technology startingDay One Depend on one support organization not many HPL & OSU benchmarking provide a performancebaseline which is uploaded to Dell EMC for futurereference66% faster time to deploy11 Based on a November 2017 Principled Technologies Test Report commissioned by Dell EMC comparing inhouse deployment vs. Dell EMC ProDeploy for Enterprise deployment service for Dell PowerEdge R730servers, Dell Storage SC9000 and SC420 and networking components. Actual results will vary.5Single source support Copyright 2018 Dell Inc. Reduce the burden of supporting HPC infrastructure Enhance ability to maintain required service levelsResolve issues up to 90% faster22 Based on Sep 2015 Principled Technologies Test Reportcommissioned by Dell EMC, “Resolving Server Problems with DellProSupport Plus and SupportAssist”. Actual results will vary.
HPC Solution Support and Deployment ServicesDeploymentSupportAsset-level supportProSupportProDeployorfor HPCProSupportPlusSolution support12HPC Add-on:Individualnodes3HPC Add-on:M1000eProSupportAdd-onfor HPCHPC Add-on:StorageSupported Hardware and Software TechnologyCluster Management Software6 Copyright 2018 Dell Inc.Operating SystemNetworkingStorageServer
ProDeploy for HPCGet more out of your cluster starting Day OneAdd-onsProDeployScalable HPC solution hardware installation inany combination to fit your system requirements:for HPC Install & configureCluster Managementsoftware Configure HPC nodesand switches Validate implementeddesign Product orientation Perform clusterbenchmarking7 Copyright 2018 Dell Inc.123HPC Add-on:Individual nodesHPC Add-on:M1000e Install individualserver nodes Professionallylabeled cabling BIOS configuredfor HPC OS installed Install fullypopulated M1000e(chassis & sleds) Professionallylabeled cabling Configure networkHPC Add-on:Storage Install HPCStorage ReadyBundle (Lustreor NSS-HA)
ProSupport Add-on for HPCDelivering a true end-to-end support experience across your HPC environmentSolution supportAsset-level supportProSupport PlusProactive and predictivesupport for critical systemsProSupportComprehensiveorhardware and softwaresupport with 24x7access via phone,chat and email8 Copyright 2018 Dell Inc. Designated TechnologyService Manager and priorityaccess to support experts Predictive issue detection bySupportAssist Systems MaintenanceguidanceProSupport Add-onfor HPC Access to senior HPC experts Advanced HPC clusterassistance: performance,interoperability,configuration issues Enhanced HPC solution levelend-to-end support Remote pre-supportengagement with HPCSpecialists during ProDeployimplementation
Access the world-class Dell EMC HPC Innovation LabDedicated to research and development of HPC solutions so you can make discoveries fasterLeverage HPCengineering expertise9 Copyright 2018 Dell Inc.Test new technologiesTune your applicationsfor performanceand efficiency
Dell EMC HPC Competency Centers are breakingnew ground, while enabling human potentialAmericasAPJ Texas Advanced ComputingCenter (TACC)EMEA San Diego SupercomputerCenter Dell EMC/CambridgeHPC Solution Centre University of Illinois (NCSA) Dell EMC/IntelCompetence Center forCloud and HPC at theUniversity of Pisa Centre for HighPerformance Computing,South Africa10 Copyright 2018 Dell Inc. Institute of Automation,Chinese Academy ofSciences (CASIA) Monash University
Accelerating HPC system value with Dell EMC services Get more out of technology starting Day One The right service features at the right price HPC experts with a strong history and experience deployingand supporting 1000s of clusters across all industries Global expertise delivering consistent, successful results “Better-together” – Maintain continuity from implementationto support for a seamless support experience A single vendor to handle all of your HPC cluster needs – onecontact, one handshake, a single source of accountability11 Copyright 2018 Dell Inc.
About Dell EMC ServicesAccelerating technology adoption and maximizing productivity with global scale & skillOUR PEOPLEOUR PLACESOUR REACH 55,000 Dell EMC & 165 countries 6 Global Command Centers 12 Centers of Excellence & 121M systems supported Core to edge coverage 1035 parts distributioncenters & 15.5M partner professionals Broad & deep technicalexpertise 55 languages Industry certifications 1,000 ResidentsJoint Solution Centers 87 technical support sites 2200 carry-in servicecentersdispatches 1 exabyte of data &thousands of migrationsOUR PROOF 94% customersatisfaction rating Temkin Group CEExcellence TSIA STAR awards Microsoft DeploymentPartner of the Year IT Brand Pulse Service& Support Leader12 Copyright 2018 Dell Inc.
Visit us at: dellemc.com/hpc-services
Dell EMC HPC Competency Centers are breaking new ground, while enabling human potential APJ Institute of Automation, Chinese Academy of Sciences (CASIA) Monash University EMEA Dell EMC/Cambridge HPC Solution Centre Dell EMC/Intel Competence Center for Cloud and HPC at the University of Pisa Centre for High Performance Computing,
