Onsite Injury Prevention - Irp-cdn.multiscreensite

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Industry LeadingOnsite InjuryPreventionThe reputation of EMP Onsitehas been built on a clear goal:To improve the health, safety andwellbeing of working Australians,increase workplace productivityand reduce Workers' Compensationinsurance premiums.www.emponsite.com.au

ContentsEMP Onsite provides Injury Preventionand Injury Management Programs toprotect people and assist organisationsto effectively manage and mitigateOH&S risk.The results we consistently deliver area direct result of our proven approach,the integrated use of EMP WearableTechnology and our staff of experiencedqualified health professionals.National coverage, and experience workingacross key industry verticals and jobfunctions, means that we work as atrusted partner to our clients and weare proud of the long-term relationshipsthat we have built.We consistently deliver measureableROI such as 30% reductions in Workers'Compensation premiums and reductionsin LTI’s while improving the health, safety,wellbeing and performance of people aswe build a positive safety culture withinorganisations.EMP Onsite: Work Strong, Work urn on Investment12EMP Onsite Programs14EMP Onsite Process16Technology18HSEQ20Our Team22Heritage & Future24Commitment & Coverage2603

OverviewThe reputation of EMPOnsite has been builton a clear goal “To improve the health,safety and wellbeingof working Australians,increase workplaceproductivity and reduceWorkers' Compensationinsurance premiums.”EMP ONSITEWORK S TRONGWORK SAFEThis goal directs the scope of ouractivities and means that wemaintain a focus on improving thehealth and wellbeing of peoplewhile effectively managing OH&Srisk and improving the performanceof organisations.We have achieved this goal by delivering proven InjuryPrevention Programs and Injury Management Programs,and by utilising integrated EMP Technologies such aswearable sensors and scanner tech.The scope and depth of our services and programsmeans that the benefits we can provide are equallyapplicable to process and production workers as theyare to the management team and office andadministrative staff.This is equally true of both our Injury Prevention andInjury Management programs that address both thebio-medical and psychological factors, including physicalabilities, functional performance and mental health.EMP Onsite addresses these key factors thatconttribute to OH&S risk and lead to LTI's andWorkers' Compensation claims.04Sensor TechnologyHSEQIntegrated EMP Technologies,such as wearable scannertech, enhance and acceleratethe performance of both ourPrevention and Managementprograms, and enable us totrack individual and groupimprovements, to benchmarkorganisations and demonstratereturn on investment.HSEQ is central to the activitiesof EMP Onsite and the programswe deliver. Understanding thatour clients and their peoplerely on EMP Onsite to improvehealth, safety and wellbeing andreduce OH&S risk, we take ourresponsibilities seriously.05

ApproachProven Approach, Proven ResultsOur approach sets us apartin our industry and is basedon 7 key principles; A proven client and people focused approach, processand programs Rigourous consultation and program design for everyengagement Program design based on valuable benchmarkingdata and industry expertise The use of only qualified experienced healthprofessionals to deliver our programs A focus on improving the wellbeing and performanceof people in client organisations A focus on OH&S risk management and reducingclaims and costs for clients The use of proven EMP Sensor and ScannerTechnologies and the ability to track and report ROIOUR A PPROACH ,TECHNOLOGY ANDCOMMITMENT SETSU S A PA R TThe rigour of our approach andour clinical expertise means thatwe consistently deliver: A 30% decrease on Workers' Compensation claimsand premiums Reductions in LTI’s, absenteeism and improvementsin morale and productivity Significant contributions to OH&S risk managementand risk mitigation Increases in near miss and hazard reporting andproactive behaviour to prevent injuries Improvements in fitness and capacity to extend theworking life of an ageing workforce Improvements in wellbeing, health and safety acrossthe organisation Development of a positive and proactive safety cultureOur approach and commitment tocontinuous improvement ensuresthat we stay abreast of technologyand market demands as well ascontinuing to deliver the provenprograms and results on which wehave built our reputation.06Results & ROIWe deliver measurable results across lead and lagindicators. Our prevention and treatment programsplay an integral part in our clients meeting theirOH&S obligations and reducing Workers'Compensation claims costs and premiums.Through effective prevention and mitigation ofworkplace injuries we manage risk for clientswhile protecting the wellbeing of workers.07

CapabilityProven Track RecordEMP Onsite has a proven approachand a proven track record.An unwavering commitment to quality programs thatdeliver positive outcomes means that EMP Onsite hasa solid reputation in the market.We are proud to be recognised and judged by the resultswe deliver to our clients including a typical reduction of30% in Workers' Compensation claims and premium costs.Our capability covers the design, development andimplementation of injury prevention programs andinjury management programs to mitigate and addressrisks in Australian workplaces across manual handling,administrative and management functions.Our clinical and technical capability means that we areable to identify and address key OH&S risks for ourclient organisations and design our proven programsaround each the specific requirements of each client. Aqualified team with offices in each state provides nationalcoverage and ensures continuity in service delivery. Arigourous and documented quality assurance programensures our strict quality standards are met.We work as a trusted partner and supplier to our clients,fostering long-term relationships and encouraging opendialogue between our clients and our team so we canshare our learning and expertise and continue to bestmeet the needs of our clients and their staff.The experienced qualified health professionals whodeliver our programs and the technical staff that weemploy underwrites our commitment to the Australianbusiness and workers that are our clients and customers.Expertise is an enduring and important part of ourbusiness and we invest in research and development tocontinually refine our approach.Positive ROICommitmentTrusted PartnerThrough our Injury Prevention andInjury Management Programs wetypically deliver a 30% reductionin Workers' Compensation claimsand premium costs in addition toimproving the workplace cultureand the performance of individualworkers and teams.Consistency, reliability, quality andresults are central to the commitmentwe make to our clients and theirworkforce. This commitmentbegins with our proven programsand approach and extendsacross all areas of our business.Our growth and the long-termrelationships we have developedreflect the confidence thatorganisations place in EMP Onsite.Working as a trusted partner weengage with our clients and theirworkforce delivering programsthat achieve the goals of theorganisation and meet theneeds of individual workers.0809

MarketsExperience & ExpertiseEMP Onsite has a broadbase of experience acrosskey industry verticals.Our proven capability and expertise in developingand implementing EMP Injury Prevention and InjuryManagement Programs to protect people across alljob roles and functions, means that we are able toservice clients of all sizes across key industries.TRANSPORT& LOGISTICSWAREHOUSING &MATERIALS HANDLINGENGINEERING &CONSTRUCTIONRESOURCES& MININGCONTRACTING& LABOUR HIREFOOD & E& AGED CARERETAIL &WHOLESALEHOTELS &HOSPITALITYENERGY GENERATION& DISTRIBUTIONCORRECTIONALFACILITIESFARMING &AGRICULTUREPROFESSIONALSERVICESBANKING &FINANCESECURITYSERVICESCLEANING & WASTEMANAGEMENTLANDSCAPING &MAINTENANCETELECOMMUNICATIONSIT &SOFTWAREEDUCATION& TRAININGBUILDING & TRADESERVICESNOT-FOR-PROFITORGANISATIONSGOVERNMENT - FEDERAL,STATE, LOCALCoverage Across AustraliaWe have a network of state offices,staffed by qualified clinicians, that spansAustralia giving our customers and channelpartners continuity of delivery and accessto local support.Our Specialist TeamWe create specialist multi-discipline deliveryteams that take specific responsibilityfor each client and worksite. Our teamincludes specialist skills and experiencein; physiotherapy, exercise physiology,occupational therapy, wearable sensortechnology, data analysis, program design& delivery, operations & productionprocesses, people & culture, communications,risk management, OH&S and Workers'Compensation. Plus we only utilisequalified health professionals in the onsitedelivery of our programs.1011

Return onInvestmentConsistency, Reliability,Quality, ResultsEMP Onsite Delivers a MeasurableReturn on InvestmentOur Integrated EMP Technologies and our managementsystems enable us to demonstrate ROI throughdocumented improvements tracked and measured atkey program intervals. These can be reviewed at anaggregate or individual level and benchmarked againstindustry performance as well as against other related sites.Through our EMP Injury Prevention and InjuryManagement Programs we typically deliver a 30%reduction in Workers' Compensation claims andpremium costs.We routinely deliver a significant reduction in LTI events,increase instances of near miss and hazard reporting,and report a significant improvement in lead and lagindicators within 3 months of the start of programimplementation.Our approach reinforces a proactive safety culture wheremanagement and workers are trained and encouragedto consider and highlight opportunities for safetyimprovements focusing on both near miss events andinstances of actual injury.In addition to the direct financial ROI our approachand programs deliver benefits including; improvingproductivity, extending the working life and performanceof the team, reducing absenteeism, protecting the health,safety and wellbeing of people and contributing to apositive workplace culture.EMP Sensor Technology & ROIThe EMP Technologies we utilise enhance andaccelerate the performance of both our EMP InjuryPrevention and Injury Management Programs,and enables us to track individual and groupimprovements, to benchmark organisations anddemonstrate return on investment.Using technologies such wearable sensor technologyand 3D movement scanners enable us to build acomplete picture of an individuals movements againstan industry or workplace specific benchmark for eachtask. This enables us to identify areas of injury riskand hazard associated with specific job roles as well ashighlighting any high-risk individuals.The rigour of our approach is unique in our industryand provides tangible benefits for our clients and thepeople that form their workforce.Evidence Based ReportingEMP Onsite provide weekly dashboards as well asmonthly, quarterly and annual reports that clearlydocument and demonstrate the progress of ourprograms, the activities that have been completed andthe improvements that our programs have delivered.The reports measure and document individual andaggregated sensor data against agreed programmilestones and activities to demonstrate the progressof the program and the improved performance ofindividuals and teams.When combined with data from our clients OH&Sreporting system, EMP Onsite is able to track andreport the correlations across related safety KPIs suchas injury reduction and direct bottom line savings inWorkers' Compensation premiums and claims costs.All reporting is based on documented evidencecollected in the delivery of our programs andprovided by our clients and is tracked against historyand program KPIs.1213

EMP Onsite ProgramsPROVE N PROGR AM ST H AT D E L I V E R R E S U LT S .Reducing Risk, Improving Safety & PerformanceEMP Injury Prevention &Early Intervention ProgramsOur Injury Prevention Programs are proactive measures that we implementin organisations to manage OH&S risk, improve performance and protectthe wellbeing and safety of people.Our comprehensive programs cover the spectrum of; OH&S performancereview, data collection and risk analysis, program design, movementanalysis and coaching, functional assessments, training & education,supervisor training and evidence based results reporting.EMP Injury Prevention Programs meet all industry and Workers'Compensation scheme standards. Our programs are administeredand delivered under the guidelines and requirements of the Safety,Rehabilitation and Compensation Act 1988, the Occupational Health andSafety Act, the Work Health and Safety Act, and the Work Act (WIRC).Each of the Health Professionals that work for EMP Onsite upholdthe requirements, professional conduct and ethical standards of theirrespective industry and peak bodies and undertake the requiredprofessional development and accreditation activities to maintain theirmemberships.Our proven Injury Prevention and Early Intervention programs are thecornerstone of our offer and draw on our extensive experience across allindustry verticals and benchmarking data to deliver a positive return oninvestment measured in both lead and lag indicators.Injury Management &Return to Work ProgramsOur EMP Injury Management & Return to Work Programs assistorganisations to manage the instances where an employee is injuredand requires specialist support as part of their return to work programto supplement and improve the effectiveness of the statutory Workers'Compensation process.EMP Onsite provide this service to our clients as a companion to ourprevention programs to enable us to assist clients to; manage legacy issuesin their workforce, to address any new instances of injury that may ariseand to assist in the return to work process.We improve the effectiveness of the Workers' Compensation processby utilising our benchmark data, sensor technology and specialist clinicalexpertise to augment and improve the approach and provide an enhancedreturn to work program for the individual while reducing the risk of futureinjury and related claims costs.In providing treatment & injury management we work for the employer,rather than for the relevant Workers' Compensation scheme, and are ableto provide our clients with strategic advice and support to achieve the bestoutcomes for both the employer and the employee.1415

EMP Onsite ProcessProven Approach, Proven TechnologyThe clinical rigour of our approachand the sensor technology weulitse sets us apart.EMP Onsite programs are developed based on ourexperience, the specific requirements of each client,and the sensor data we collect to benchmark theperformance of individual workers and the organisationas a whole.This means that we utilise an approach and skill set thatmakes us unique in the market and enables us to deliverenhanced results for our clients and their workforce.The approach that sets us apart in our industry and isbased on 7 key principles; A proven client and people focused approach,process and programs Rigourous consultation and program design for everyengagement Program design based on valuable benchmarking dataand industry expertise The use of only qualified experienced healthprofessionals to deliver our programs A focus on improving the wellbeing and performanceof people in client organisations A focus on OH&S risk management and reducingclaims and costs for clients The use of proven EMP Technologies and the abilityto track and report ROI16Our process for program design and delivery1ScopingUndertake detailed diagnostic to identify risks and to set the program parameters.Depending on the requirements of the client, this may includes; risk review, OH&S dataanalysis to understand the claims history and typical injury profiles, detailing roles andtasks across organisations, conducting sample testing with sensors on key job roles, andsetting program objectives and targets.2 Program DesignBased on the findings of the diagnostic and the parameters set by the client EMPOnsite will then develop specific program for each organisation. This will detailthe programs to be delivered, the specific risks to be addressed, the implementationplan, the KPI’s for the programs and the expected return on investment.3 Program ImplementationA typical program will include the following elements to be delivered across worksitesand job functions based on a risk based priority matrix. Induction Program – Onboarding new staff into roles Sensor Testing - Manual handling observations and group/individual coaching Scanner Technology - Functional movement assessments for individuals Warm Up Training – Instructing and coaching groups to warm up for work Group Based Training - Small group or individual exercise sessions by job type Re-Injury Prevention – Small group or individual interventions for high risk workers Return to Work – Providing specific injury management support4 Review & ReportingWe provide weekly dashboards as well as monthly, quarterly and annual reports andregular meetings that clearly document and demonstrate the progress of our programs,the activities that have been completed and the improvements that our programs havedelivered. We conduct regular program reviews and adjust for groups and individualsbased on the results achieved to-date and the opportunities for ongoing improvements.17

TechnologyEvidence, Education, ResultsEMP Technologies are acornerstone of our programand the results we deliver.The EMP Technologies we utilise enhance and acceleratethe performance of both our Prevention and Treatmentprograms.We have integrated wearable sensor and scannertechnologies into all aspects of our program. The datagenerated enables us to design, administer and controlour services to meet the specific needs of bothindividuals and organisations.By applying an evidence-based approach to documentationand reporting, we are able to deliver favourable resultsand demonstrate return on investment for our clients.Importantly, the technology enhances program deliveryand accelerates results by enabling us to track individualand group improvements, to benchmark groups andindividuals, and to make adjustments to the individualand group programs based on real-life data.As an integral part of our program, EMP Sensor &Scanner Technology has both an immediate impact onworkers' task performance, and simultaneously providesdata to objectively identify risk trends and measurechanges across an organisation.Our experience and capabilities in clinical, technical andprogram design disciplines enables us to collect andanalyse objective data from multiple technologies, andcombine this information to inform our Injury Preventionand Injury Management Programs produce actions andinitiatives that reduce injuries.We currently have benchmarking data built fromthousands of sensor task observations and scannerassessments that represent key job roles acrossthe spectrum of industry verticals. This body ofbenchmarking data enables us to create a best practicefunctional movement profile by which to benchmarkindividuals and groups and design effective InjuryPrevention & Injury Management Program.18EMP Onsite utilises the Sensor and Scanner Technologyacross every phase of our process. In the scoping anddesign phases we use the technology in our diagnosticand conduct sample tests across different job roles andworker demographics. This informs the site risk profilewhich we use to design each program and enables us tobuild an accurate indicative profile of movement, bodystress, performance and injury risk that we can compareto our benchmarking data.In the implementation phase we utilise sensortechnology in the delivery of manual handlingobservations and coaching and we use scannertechnology to complete functional movementassessments. Individuals are monitored and measuredusing the technology depending on their risk profile andindividual requirements. For example a regular workerwould receive a quarterly scanner review to track theirprogress where an injured worker may receive weeklyassessments as part of their intensive return to workprogram.In the instance of Injury Management and Return toWork Programs, the technology enables EMP Onsite tomeasure the exact range of movement for an individualand match them to a suitable role or modify their roleto enable them to re-join the workforce. In parallel,the technology is used to design a specific injurymanagement program and monitor the progress of theindividual through the return to work process.If the worker is injured following their initial test thenthe data is available to measure the exact extent of theirinjury compared to their original movement profile. Inaddition to providing valuable data in the design oftheir return to work program, the data is also useful inmanaging and mitigating Workers Compensation claims.Benefits of Wearable TechEMP Onsite AppsIn all cases, the wearable technology weutilise enables accurate measurement andrisk analysis and provides the importantdata for program design, to accelerateresults and for reporting and fact baseddecision-making.We have developed and implemented ourEMP Onsite App into our prevention andtreatment programs. Customised for eachindividual worker, our App provides guide andreminder warm up for work and complete bothrecommended and prescribed exercises at therequired intervals while tracking and loggingtheir participation in the program.19

HSEQRisk Managed, Forward ThinkingHSEQ is central to the activitiesof EMP Onsite and the programswe deliver.To this end, we view HSEQ through both internal andexternal lenses.Our EMP Injury Prevention & Injury ManagementPrograms play an integral part in our clientsmeeting their OH&S obligations. Through effectiveprevention and mitigation of workplace injuries wemanage risk for clients while protecting the wellbeingof workers.Environmentally, our activities have a very smallfootprint and we maintain our state-based teamsto effectively service our national clients whileminimising travel. Through our sustainableprocurement policy we make a commitment utiliseand support social enterprises.We champion and maintain a rigourous qualityassurance program across our internal activitiesand the programs we deliver for our clients. Thisgives EMP Onsite and our clients the confidenceand assurance that our programs are deliveredconsistently, achieve the set objectives and providethe required return on investment.Internally we take a “no excuses” approach to health& safety, environment and quality. Each part of ourorganisation operates within our HSEQ frameworkand systems and our programs and practices areindependently and regularly assessed.Our HESQ CommitmentGiven it is an area of expertise for our business, EMPOnsite sets and reinforces a high standard for health& safety through every aspect of our operation. Weeach promote and share a collective responsibilityto protect the right of every member of our teamto work in a safe environment that protects theirphysical and mental wellbeing.HSEQ is an integral part of what wedo – we take a positive and proactiveapproach to improve the wellbeing ofour clients’ team as well as managingand meeting our own obligations andcommitments.Health & Safety EmpowermentEMP Onsite places an emphasis on empoweringindividuals to take ownership of their health,fitness and safety to improve their performanceand wellbeing and to reduce their risk of injury.We do this through education, training,intervention and through the use of our App.2021

Our TeamIndustry Experience & Clinical ExpertiseEMP Onsite has the depth ofexperience and the capacityto deliver.We understand that the work we perform and theindustry we work in requires expertise, integrity, a focuson people and long-term relationships built on trust.Each and every member of the EMP Onsite team sharesa commitment for delivering quality outcomes for bothour client organisations and the participants in ourprograms. This is the foundation of our reputation anda key to our success.We take genuine pride in the positive impact we haveon organisations, people and culture and take ourresponsibilities seriously, understanding the importantrole we play in improving the performance of ourclient organisation and delivering a meaningful returnon investment.We place an emphasis on employing people whoshare our vision and our team combines clinical andindustry experience. The quality of our programs andour approach reflects the depth and broad base of thisknowledge and experience.Our flat operating structure and responsive culture meansthat clients always have access to the senior leadershipteam in our organisation who take an active role in thedelivery of each program. Across all areas of our business wefoster a team-based culture that encourages co-operationand participation and we share our learning, knowledgeand experience both internally and with our customers.We create specialist multi-discipline delivery teams thattake specific responsibility for each client and are assignedto each site for the duration of the engagement. Thisapproach provides the necessary expertise, the depth ofexperience and the continuity that is essential for qualityprogram outcomes.Our experienced team is led by our founder and includesspecialist skills and experience in key disciplines suchas; physiotherapy, exercise physiology, exercise science,occupational therapy, health technology integration,program design & delivery, operations & productionprocesses, people & culture, communications, riskmanagement, OH&S, and Workers' Compensation.In our industry, we are one of the largest employers ofOccupational Health professionals in Australia and workclosely with universities to develop specific OccupationalHealth skills in this professional group. We employqualified Physiotherapists, Exercise Physiologists,Occupational Therapists and a range of specialists todeliver our programs. We choose to directly employ, notcontract, our team to achieve consistency, quality, stabilityand better outcomes for our clients.We place an emphasis on developing our people andmaintaining a strong and positive organisational culture.We are proud that our approach means that we have manylong-term members of our team and that we enjoy stableindustrial relations and deliver consistently high servicequality through our prevention and treatment programs.TeamworkWe foster an inclusive andcohesive team culture workingtogether to a commonobjective – developing anddelivering injury preventionand injury managementprograms and sensortechnologies that delivertangible results for clientorganisations and their staff.22Training &DevelopmentThe skills and developmentof our people are importantand we invest in the ongoingtraining and development ofour team ensuring that eachperson has the specific skills,knowledge and support toperform their role effectively.Industry KnowledgeThe team at EMP Online hasrelevant industry knowledgeand technical experience todevelop and deliver successfulprograms and our frontlinestaff are qualified healthprofessionals selected fortheir clinical and interpersonalskills so your team are ingood hands.23

Heritage & FutureProactive & ProvenA proud clinical foundation and acommitment to a bright future.Since inception, EMP Onsite has championed proactiveinjury prevention programs for Australians workingin frontline, manual and process roles. We havesuccessfully developed and implemented EMP InjuryPrevention and Injury Management programs forindustries as diverse as; warehousing and logistics,infrastructure, construction, maintenance, localgovernment, retail and manufacturing.We are proud that the programs we have deliveredhave added value to client organisations allowing ourgrowth to parallel that of our key clients and support anincreased focus in the market on protecting the physicaland emotional wellbeing of Australia’s workforce.To meet the requirements and expectations of ourclients, over time our offer has extended to include InjuryManagement Programs as well as an expanded focus toinclude the whole of an organisations workforce. Wenow offer programs across frontline, manual and processroles as well as management positions and office andadministrative functions.The development and extension of our offer mirrors thechanging mindset in Australian organisations and theneed to protect the health and wellbeing of both “whitecollar” and “blue-collar” workers in their respective jobroles. Our growth ensures that we can provide ourclients with a complete suite of services to assist theworkforce over the entire lifecycle of employment andacross the entire scope of the organisations activities.Providing EMP Treatment and Prevention programswith an emphasis on utilising EMP Sensor Technology toprovide benchmarking, tracking and reporting, we havebuilt a reputation for meaningful innovation that enablesus to better perform our role as well as demonstratingthe return on investment we deliver.The significant body of data we have collected and oursuccessful track-record enables us to provide provenprograms to our clients however we do not rest on ourlaurels. EMP Onsite continues to develop and invest innew technologies and research as well as training andprofessional development programs for our team.Our commitment to practical innovation and the ongoingrefinement of our services means that we maintain ourleadership position in the market and continue to provideclients and program participants with the most effectiveapproaches and the best program outcomes.Safe Pair of HandsOur team is experienced, our approachand programs are proven, we use EMPSensor Technology to track and reportprogress, we effectively manage OH&Srisk for organisations and we deliver anddem

abilities, functional performance and mental health. EMP Onsite addresses these key factors that conttribute to OH&S risk and lead to LTI's and Workers' Compensation claims. The reputation of EMP Onsite has been built on a clear goal - "To improve the health, safety and wellbeing of working Australians, increase workplace