Transcription
TheAlbuquerqueClosedCaptioningOrdinancePresented byWinter L. TorresDeputy CityAttorney for Policywtorres@cabq.gov505.768.4524
Sponsored byCouncilors CynthiaBorrego & Klarissa Peña
WE WANT TO HELP!The Albuquerque Office of Civil Rights (OCR) is theresponsible City officeTorri Jacobus, Managing Attorney/DirectorCrystal Velarde, Program Coordinatorcivilrights@cabq.gov505.768.4595The Albuquerque Small Business Office can also provideguidanceDavid Sayers, Small Business Office Managerdsayers@cabq.gov505.768.3270
What does the Ordinance do? Requires owner or manager of a publicaccommodation with a public facingtelevision or display screen showingstreamed or televised programming in apublic area during business hoursthrough a receiver technically capable ofdisplaying closed captioning to activatethe closed captioning option Necessitates that captions be provided ina manner to ensure clarity and ease ofviewing
ELEMENTS Owner/Manager of Publicaccommodation with Public facingtelevision or displayscreen Displaying streamedor televisedprogramming In a public area During businesshours Via a receiver Technologicallycapable of displayingclosed captioning Must activate closedcaptioning on Screens that areturned on andoperating
ADMINISTRATIVE INSTRUCTION8-25
How will the City implement theOrdinance? The Albuquerque Office of Civil Rights (OCR) willenforce the OrdinanceComplaint based system OCR reviews complaint to see if prima facie case isallegedParties provided with several opportunities to resolve Predetermination settlementOCR may investigate complaint of violation(s) of theOrdinance and submit recommendation to the HumanRights Board (HRB) on how to proceedIf HRB finds probable cause that the Ordinance hasbeen violated, the parties engage in conciliationIf HRB finds violation of Ordinance, HRB may orderbusiness to cease violating the Ordinance (i.e., turn onclosed captioning)If this order is violated, OCR and HRB may pursue finesthrough court.
WE WANT TO HELP!The Albuquerque Office of Civil Rights (OCR) is theresponsible City officeTorri Jacobus, Managing Attorney/DirectorCrystal Velarde, Program Coordinatorcivilrights@cabq.gov505.768.4595The Albuquerque Small Business Office can also provideguidanceDavid Sayers, Small Business Office Managerdsayers@cabq.gov505.768.3270
What does the Ordinance mean forthose who are deaf or hard ofhearing? Closed captioning will allow you to morefully engage with programs displayed inpublic places, including sports, newsbroadcasts, and more Important information regarding thestatus of health orders and COVID-19 inthe City and the country will be moreeffectively relayed to you
What does the Ordinance mean fora business? Just turn on closed captioning if your currentsystem is technologically capable of displayingclosed captioning Important information regarding the status ofCOVID-19 in the City and the country will bemore immediately and effectively communicatedto your deaf and hard of hearing customers,including Seniors
Closed Captioning Ordinance Presented by Winter L. Torres Deputy City Attorney for Policy wtorres@cabq.gov 505.768.4524 . Sponsored by Councilors Cynthia Borrego & Klarissa Peña. WE WANT TO HELP! The Albuquerque Office of Civil Rights (OCR) is the responsible City office
