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Dell Customer Communication - ConfidentialA DATA PROTECTION Newsletter – PowerProtect A/ IntegratedData Protection– MarchData ProtectionNewsletterAppliance– PowerProtectDP2021/ IDPA – March 2021POWERPROTECT /INTEGRATED DATAPROTECTIONAPPLIANCE (IDPA)MONTHLY SUPPORTHIGHLIGHTS – JANUARYRecommended Code2021IDPA version 2.6.1 is now available. This new IDPA Software Release is applicable to all PowerProtect /IDPA Appliance models. Upgrade to IDPA 2.6.1 is only available from the IDPA 2.6. At the time ofpublication IDPA 2.6.1 is the Recommended Stack.Recommended StackForAll 49CDR19.6.0.1DPA19.3.0 Patch 52DPC19.3.0-12DPS19.4.0.3366Are You Code Current?Is your IDPA Code Current?Being code current is defined as running code that isless than 12 months old. Being code current is veryimportant. Customers on newer code enjoy greaterfunctionality and fewer outages/service requests. Atthe time of this publication Recommended Stack isIDPA 2.6.1.P a g e 1 10

Dell Customer Communication - ConfidentialA Data Protection Newsletter – PowerProtect DP / IDPA – March 2021End of Standard Support (EOSS)Updated Dell Infrastructure Solutions Group (ISG) Software Standard Support policy is available.(To view this document, you have to be signed-in into theOnline Support Portal.)Note: IDPA 2.0, 2.1. 2.2 Releases have reached End of Standard Support (EOSS) Date on July 31, 2020.If you are still using an IDPA version from the above-mentioned code families, an upgrade to the latestIDPA compatible code level is highly recommended. You can refer to online guides on Dell Support Portaland Solve Online on how to upgrade your IDPA Appliance (for Customer Upgradable Models) or to yourAccount Executive (for non-customer Upgradable Models) to plan this activity. For any further assistanceyou may also reach out to our Support Engineers or your Account Executive.IDPA Hardware Models with existing EOSS Notices:IDPA PlatformEOSS DateDP5300February 28, 2024Recent Release InformationThe PowerProtect DP series appliances officially unveils the next generation of the IDPA platform andnow fast-tracks our customers to the PowerProtect brand. This product line becomes the new anchor andstandard offering for Integrated Data Protection Appliances.The following models now launch and supersede their previous IDPA counterparts: Dell EMC PowerProtect DP4400 (Succeeds IDPA DP4400)Dell EMC PowerProtect DP5900 (Succeeds IDPA DP5800)Dell EMC PowerProtect DP8400 (Succeeds IDPA DP8300)Dell EMC PowerProtect DP8900 (Succeeds IDPA DP8800)The hardware within these PowerProtect DP series appliances will now leverage the capabilities ofPowerProtect DD series, offering great improvements on overall performance and efficiency. Thesoftware stack running on the DP series appliances will be identical to the latest version supported oncurrent IDPA systems, version 2.6. (Note: The software screens will be rebranded in a future majorrelease to match the PowerProtect brand)For detailed information please refer to respective Support by Product Pages on www.support.dell.comAll above mentioned PowerProtect DP Appliance models are currently being shipped with IDPA 2.6Release.Note: Legacy IDPA Models DP5800/8x00 will continue to be offered but will not ship from factory withIDPA 2.6.P a g e 2 10

Dell Customer Communication - ConfidentialA Data Protection Newsletter – PowerProtect DP / IDPA – March 2021The following IDPA 2.6.1 Release is currently available:All 49CDR19.6.0.1DPA19.3.0 Patch 52DPC19.3.0-12DPS19.4.0.3366Upgrade to IDPA 2.6.1 is only available from IDPA 2.6.Upgrade to IDPA 2.6 Release is available from IDPA 2.4, 2.4.1 (DP4400 Appliance only), 2.5, 2.3, 2.3.1(all IDPA Appliances). Ensure current firmware is applied as part of this upgrade.Note:1. At the time of the publication, IDPA 2.6.x Releases do not have Pre-Deploy Update available.Always check for the latest IDPA Pre-Deploy updates before starting System Deployment ance/drivers2. For any IDPA Component upgrade considerations, please follow the rules identified in the KB534058 to maintain approved/supported configurations.3. For any Maintenance activities that require DP4400 shutdown, the following instructions need tobe followed: KB 524348 “IDPA: How to properly shut down DP4400”Security HardeningWith the release of PowerProtect Data Domain operating system versions 6.2.1.30 (or above), 7.1.0.40(or above), Data Domain products have been enhanced to provide added protection from accidentalexecution of certain commands. Information on the enhancements can be found in KB 545871. Dellrecommends updating the Data Domain operating system version which aligns to the family versionwithin your integrated appliance environment. Ensure current firmware is applied as part of this upgrade.-IDPA 2.2 should first update the IDPA version to 2.5 and then update the PowerProtect DDcomponent to Data Domain operating system version 7.1.0.40 (or above).IDPA 2.3, 2.3.1, 2.4, and 2.4.1 should update the PowerProtect DD component to Data Domainoperating system version 6.2.1.30 (or above)IDPA 2.5 should update the PowerProtect DD component to Data Domain operating systemversion 7.1.0.40 (or above)Note: IDPA 2.6 (or above) already contains this enhancement as part of the Release – noadditional actions are necessary.P a g e 3 10

Dell Customer Communication - ConfidentialA Data Protection Newsletter – PowerProtect DP / IDPA – March 2021New KB ArticlesThe following Knowledge Base articles were created in the previous 30 days:KB Article #KB Article TypeKB Article Title183612SolutionIDPA: DPA and/or vCenter UI are not accessible due to flashno longer working in web browser.SolutionDPE vApp backups fail with error vmwappimage Error 19591 : httpPost: http code: 500 sending to p due to loadbalancer issues184055SolutionIDPA: Alert seen on Avamar UI post IDPA upgrade. Errorstates: Event Summary kernel error: bmcshutdownd:bmcshutdownd shutting down due to fatal error184067Solution183920IDPA: Deployment fails with error Failed to enableauthorization policy on Protection StorageTop Customer Viewed KB ArticlesThe following Knowledge Base articles were referenced often in the previous 90 days:KB Article #KB Article TypeKB Article Title173535SolutionData Protection Advisor (DPA) IDPA upgrade checks showdisk space issue. DPA Data Store /data01 drive is full10659How ToIDPA: How to Expand Storage on DP440077888SolutionVBA / IDPA / Avamar: MCS cannot start after GSAN rollback- GSAN rollbacktime does not match stored ion158138How ToIDPA - All Internal VM Backups FailingIDPA Deployment fails on Initial Network Configurationworkflow with error Unable to make SSH connection to ESXihost [192.168.100.101].IDPA: DP4400 DIMM in memory slot is disabled or missingIDPA: How to manually apply licenses on IDPA Componentslike Avamar, Data Protection Advisor and Data Domain postIDPA Deployment.P a g e 4 10

Dell Customer Communication - ConfidentialA Data Protection Newsletter – PowerProtect DP / IDPA – March 2021VideosThe following are featured videos for Integrated Data Protection Appliance (IDPA):Video TitleLength (Mins)Installation planning & prerequisites overview1:14Network Connections and Cables1:31IP Address Requirements3:08Licensing Requirements1:32Top Service TopicsAdobe Flash Flex End-Of-Service-Life (EOSL) impacting DPA within IDPAImpact:Impacted versions: IDPA customers running IDPA versions LESS THAN 2.6, and IDPA users whohave externalized DPA from their IDPA appliance(s) running versions 19.2 or prior.IDPA versions LESS THAN 2.6 were utilizing mixed-mode, i.e., it used both Adobe Flash Flex andHTML5 simultaneously (phased journey for conversion to HTML5 only UI)DPA User Interface sections that are still using Adobe Flash Flex will stop working when Adobe FlashFlex goes EOSL Dec 31, 2020.Supported internet browsers like Internet Explorer and Chrome may actively remove and deprecatethe Flash browser plug-in. It will cause the DPA UI sections that are still using Flash Flex to stopworking.A standalone browser independent Utility named “Mini Flash” is provided to connect to the DPAinstance running inside the IDPA appliance.What is Impacted?ProductShipping TimelineIssueResolutionIDPA versions LESSTHAN 2.6December 2020 orpriorAdobe EOSL of FlashFlex in December2020Use DPA MiniFlashUtility or upgrade toIDPA 2.6 (or above)External DPA 19.2 orprior used inconjunction with IDPANot ApplicableAdobe EOSL of FlashFlex in December2020Upgrade to DPA 19.3or laterP a g e 5 10

Dell Customer Communication - ConfidentialA Data Protection Newsletter – PowerProtect DP / IDPA – March 2021Solution:For those that are impacted from the above: If you are running IDPA versions less than 2.6, download and use the MiniFlash utility orupgrade to IDPA 2.6 (or above)If you are running the DPA instance externally (but in conjunction with IDPA), upgrade to 19.3or later supported version of DPAHow to get the MiniFlash Utility:MiniFlash Utility bundle can be downloaded from IDPA Software Support by Product page onwww.support.dell.comNote: This Utility does not apply to customers running DPA standalone outside of IDPA appliance. Dellrecommends that you upgrade to DPA 19.3 or later. DPA 19.3 is available in HTML5 and has nodependency on Adobe FlashFor further details, please refer to DTA 181131 - IDPA: Adobe Flash Flex EOSL impacting DataProtection Advisor within IDPADELL Security Advisories (DSAs)Please find below the list of the DSAs for the past yearKB Article #182743KB Article TypeKB Article TitleDSADSA-2021-021 Dell EMC Integrated Data Protection ApplianceSecurity Update for ACM, DP Advisor, vSphere and BIOScomponent vulnerabilities181806DSADSA-2020-272 Dell EMC Avamar Server Security Update forMultiple Vulnerabilities180944DSADSA-2020-188: Dell EMC Enterprise Hybrid Cloud SecurityUpdate for Multiple Third-Party Component Vulnerabilities180925DSADSA-2020-237: Dell EMC Integrated Data Protection ApplianceSecurity Update for Multiple Hardware Appliance FirmwareVulnerabilities546617DSADSA-2020-231: Dell EMC Integrated Data Protection ApplianceSecurity Update for Multiple Third-Party Component Vulnerabilities546357DSADSA-2020-218: Dell EMC Data Protection Central Security Updatefor Multiple Third-Party Component Vulnerabilities545577DSADSA-2020-161: Dell EMC Avamar Server Security Update for anApache Tomcat Vulnerability542518DSADSA-2020-079: Dell EMC IDPA Command Injection Vulnerability542521DSADSA-2020-078: Dell EMC IDPA Security Update for Multiple ThirdParty Components542863DSADSA-2020-076: Dell EMC Integrated Data Protection ApplianceSecurity Update for Apache Tomcat Ghostcat VulnerabilityP a g e 6 10