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Trailblazer MentorshipMentor PlaybookJan 2020
Overview The Trailblazer Mentorship is focused on helping new Trailblazers landtheir first job in the Salesforce ecosystem. Mentees will be matched with Trailblazer mentors to focus on job searchactivities with guided mentoring, expertise, and coaching. The Trailblazer Mentorship offers fun, personalized, and interactivecross-channel learning journeys that empower mentees to learn, earn,and connect their way to successful careers and, maybe even a betterworld.
Goals of the PlaybookThis playbook will help you: Understand mentor roles and responsibilities. Prepare to meet with your mentee and establishmeaningful relationships. Optimize the mentoring experience for both you andmentee.
What Is Mentoring?Mentoring is a confidential developmentalpartnership through which a person moreexperienced in a particular skill or area sharestheir knowledge, information, andperspective to foster the personal andprofessional growth of someone with lessexperience.
Questions New Trailblazers Have I’m certified but now how do I land that first job? What’s the right company and job for me? Where can I get help with my resume and help preparing for interviews? How can I position my transferable skills? Where can I get guidance on the industry? Where can I get help in the community? How can I get some project experience? Where can I go to network?
Trailblazer Mentorship LifecycleStage 2:Agree on expectations andset working agreements.Stage 1:Set expectations. Establishfoundations for successfulmentoring relationship.Stage 4:Focus on closingformal relationship.Redefine relationshipmoving forward.PreparationNegotiationClosureEnablingStage 3:Enable your mentee toaccomplish theircareer goals.
Trail Map: Mentee Career Activities4 week programMentee Career Activities:1.2.3.4.Create career planResume ReviewMock InterviewRefine StrategyMentor Feedback: Resume review Mock interview Job search input
Mentor MilestonesThe table below displays the recommended goals for each mentoring session.Mentorship takes different forms, and you can adjust these goals to address the needs of a specific mentee.WeekGoalsActionsGet to know each your mentee, build trust, and establish goals andagreements. Develop a job search plan.1Career Plan2ResumeReviewFocus on mentee’s goals, help with problem solving and offer feedback.3MockInterviewFocus on mentee’s goals, help with problem solving and offer feedback.4FinalCheck-inRefine career strategy with mentee, close out mentorship and completeprogram surveys that will be emailed after your final session.
Who is Responsible for What ?Your role as a mentor may vary depending on your relationship with your mentee. Understanding yourrole as a mentor is a critical starting point for a successful relationship.ROLE MODELPARTNER INDEVELOPMENTTEACHER
Mentor Roles & ResponsibilitiesRole ModelDevelopment PartnerTeacherDemonstrate high performance andinitiative in current roleChallenge and empower mentee tohandle problems independentlyShift and clarify contexts to helpmentees see themselves in a broaderlightRespond to challenges withcomposure and solutionsHelp identify skill or competency gapsHold mentees accountableBe comfortable with ambiguityFacilitate development and businessgoal settingAct a sounding board to help menteesexplore potential courses of action.Use big picture thinkingHelp mentees explore potential careeropportunitiesHelp mentees problem solveShow empathy and understandingConduct yourself professionallyProvide guidance based onobservations during interactions withmentees
First MeetingMake yourselvescomfortableTell your mentor somethingabout yourselfExplain why you gotinvolved with TrailblazerMentorship
Initial Meeting ChecklistWorking AgreementsDiscussion Topics Agree on your mutual commitments to therelationship (e.g.duration, that the menteewill schedule meetings). Create ground rules. Agree to keep all conversations andinformation confidential. Agree on specific actions your mentee willtake to achieve their development goals. Agree to communicate openly, honestly,and non-defensively. Discuss both your goals and expectation ofthe mentoring relationship. Discuss and agree on the outcomes youwant to achieve based on your mentee’sdevelopment plan. Discuss your mentee's short, medium, andlong-term goals. Discuss ideas, resources, and the supportnecessary to help your mentee achievetheir goals. Discuss how you might handle concernsover the mentorship progress. Discuss when you will meet again, and howoften.
Trailblazer Mentorship Agreement TemplateCompleted by both mentor and mentee during first meeting.Date of first meeting:Area of focus for the mentorship:Mentee(To be Completed by Mentee)Areas for mentoring support (list below)1.2.3.MentorWhat might progress look like?How will success be measured by both thementor and mentee?What will success look like?How can we ensure success in this mentoringrelationship?What would indicate that the mentoringrelationship is not working?What will be the format of our meetings?When, where, and how often will we meet?What communication method will we use?sfdc.co/mentorshipagreement
Mentor Discussion Tracker TemplateDateDiscussion TopicsActions (How you supported mentee)Results/Outcomessfdc.co/mentorworksheet
Close the Trailblazer Mentorship RelationshipThis final step of the mentorship process brings the relationship to a close. To help you andyour mentee measure growth, development, and goals achieved, revisit: Your original expectations (if and how they were met) Overall process and relationship successes If and how you would like to continue the relationship
Tips To Close Your Mentoring Relationship Fix a date for your final meeting. Remind each other ahead of the day sothat you can prepare for it. Find other ways to support your mentee. For instance, look at ways youcan continue to support your mentee’s learning. Celebrate your successes. Have a look at the goals you set when you firstmet. Consider what you have both achieved during the process and whatyou can take to your next mentoring relationship. Say goodbye. End the session on a positive note. You could talk aboutwhat you most enjoyed, what you’ll remember most, or the mostimportant things you’ve each earned.
Career Resources Trailhead Career DevelopmentTrailhead Resume Writing StrategiesTrailhead Give and Receive FeedbackCareer Tips for Trailblazers7 Secrets to a Successful Job InterviewMentee Playbook
What if mentees are looking for project work?Check out Trailhead Project:Build an App to Track Your Trailblazer JourneyPick a real-world problem and build an app to solve for it!Discover Jobs in the Salesforce Ecosystem 15 minsCreate the Object Model 10 minsCreate Custom Fields 10 minsCreate the My Trailblazer Journey App 10 minsCreate a Report, a Report Chart, and a Dashboard 10 minsUse Your App on the Go 10 mins
Join the Trailblazer CommunityInvite your mentee to the communityLEARNGet help, answers, andinspiration from your peersand Community Leaders.CONNECTBuild an incredibleprofessional network byjoining Community Groupsand engaging online.HAVE FUNEnjoy a warm, welcomingculture and make friendsfrom around the world.GIVE BACKInspire and mentor the nextgeneration of Trailblazerswhile building your skillsand reputation.
their first job in the Salesforce ecosystem. Mentees will be matched with Trailblazer mentors to focus on job search activities with guided mentoring, expertise, and coaching. The Trailblazer Mentorship offers fun, personalized, and interactive cross-channel learning journeys that empower mentees to learn, earn, and connect their way to successful careers and, maybe even a better world .
