Transcription
Provider Portal Guide
Permission LevelsSuperAdminAdminClaimsUser Manage users, Attestation, Eligibility Search, Prior Auth Link, EnrollProvider Link, Bulletin Messages, History (View Only), Claims Searchand Provider Search Manage users, Attestation, Eligibility Search, Prior Auth Link, EnrollProvider Link, Bulletin Messages, History (View Only), Claims Searchand Provider Search Claims Search, Eligibility Search, Prior Auth Link, Bulletin Messages,History (View Only) and Provider Search Eligibility Search, Prior Auth Link, Bulletin Messages, History (View Only)and Provider SearchEligibilityUser2
Provider Attestation – Lockdown Timeline1 Month Priorto theAttestationTriggerEmail sent to all Super Admin Users and Admin Usersinforming them that Attestation will begin in 1 monthAttestationTriggeredPop ups will begin each time the user logs into the systemand an email will be sent to the Super Admin User andAdmin User informing them they need to AttestDue DatePop up stating they have 1 week left to Attest andan email sent to the Super Admin User and AdminUserLockdown3
Provider Set Up
Once Alliant has setup the Super Admin, the Super Admin willreceive the email below.Welcome Independent Provider,You have now been registered for the Alliant Health Plans Provider Portal. Click here to create your password and gainaccess to the portal.If you have questions about the portal, please contact your Provider Relations Representative at (706) 629-3744.Sincerely,5
Click on “Click here” to log into the system and create your passwordWelcome Independent Provider,You have now been registered for the Alliant Health Plans Provider Portal. Click here to create your password and gainaccess to the portal.If you have questions about the portal, please contact your Provider Relations Representative at (706) 629-3744.Sincerely,6
1.2.3.4.Enter the email address that was registered by the PR RepEnter a passwordRe-enter the password the confirmClick on Submit7
Login to the Provider Portal
Logging into the Alliant ProviderPortal1. Log into the Alliant “Provider” Portal by coping and pasting thefollowing link into your web browserPlease note: We recommend that users access using Web/Session/Login9
1. Enter the email address2. Enter the password3. Click on “Sign In”10
Choose the TIN of the Group you wish to access by clicking on the enterbutton beside the TIN. If you have been given access to more than 1 TIN, clickon the drop-down box to choose the TIN you want to access11
Setting Up a New User
To set up a new user:1. Click on User Management2. Click on User ListThis will bring up the listing of all users that have alreadybeen granted access to this TIN13
Click on “Create New User”.Type in the email address and click on “Validation”14
1. Choose the “Role” you want to assign to this user.2. Type in the “First Name” and “Last Name” of the User. Phonenumber and Title are optional3. Click on “Submit”15
The user will then receive an email with instructions to set up theirpassword in the Provider Portal.For additional registration questions, contact your Provider Relations Representative.16
How to Check Eligibility
1. Click on Eligibility2. Click on Eligibility Search18
1.2.3.4.5.1Enter the Eligible Date – if left blank, the default will be todays dateEnter the Member ID number – This is a required fieldEnter the Last Name – This is a required fieldEnter the Date of Birth – This is a required fieldClick on “Search”234519
Results will show in the second grid20
Clicking on the Member ID will show you more information about the member21
How to Search for Claims
1. Click on Claims2. Click on Claims Status23
Pop ups will begin each time the user logs into the system. and an email will be sent to the Super Admin User and. Admin User informing them they need to Attest. Due Date. Pop up stating they have 1 week left to Attest and . an email sent to the Super Admin User and Admin. User. Lockdown. Provider Set Up. 5 Welcome Independent Provider, You have now been registered for the Alliant Health Plans .
