Transcription
Limelight Networks, Inc.Partner DocumentDecember 2017
Partner DocumentTable of Contents1. Document Information2. Service Usage, Pricing, and Traffic2.1. Service Usage and Pricing2.2. Traffic Spikes2.3. Traffic Shaping3. Services & Products3.1. Content Delivery Services3.1.1. Content Delivery Platforms3.1.2. Content Delivery Activation and Advanced Services3.1.3. Content Delivery Service Information3.2. Origin Storage Services3.2.1. Storage Retrieval3.2.2. Intelligent Ingest3.2.3. Origin Storage Activation and Advanced Services3.2.4. Origin Storage Add-On Services3.2.5. Origin Storage Service Information3.3. Video Delivery Services3.3.1. Video Delivery Platforms3.3.2. Video Delivery Add-On Services3.3.3. Video Delivery Activation and Advanced Services3.3.4. Video Delivery Service Information3.4. Content Delivery Security Services3.4.1. Secure Traffic3.4.2. SSL Certificates3.4.3. Content Delivery Security Activation and Advanced Services3.4.4. Content Delivery Security Service Information3.5. Cloud Security Services3.5.1. Security Alert, WAF Express, and Web Application Firewall3.5.2. DDoS Attack Interceptor (DAI) Service3.5.3. Cloud Security Activation and Advanced Services3.5.4. Cloud Security Service Information3.6. Limelight Control4. Activation Services5. Advanced ServicesAppendix A: Service Definitions for Limelight’s DAI ProductsAppendix B: Limelight Product & Service Feature DescriptionsAppendix C: Acronyms & Terms 2017 Limelight Networks, Inc. All Rights Reserved2 of 92020212327Revised December 1, 2017
Partner Document1. Document InformationThis Partner Document contains descriptions of all services offered by Limelight, including usage requirements, calculationmethodologies for invoicing, and other terms.Capitalized words without definition used in this Partner Document have the meanings assigned to them in the appendices, theTerms of Service, the applicable Order Form, and/ or the Service Level Agreement (SLA).Product/ Service names and features in blue text link to descriptions in the Limelight Service and Product Features section of thisdocument.2. Service Usage, Pricing, and Traffic2.1. Service Usage and Pricing2.1.1. Measuring UsageFor Services measured in megabits per second (Mbps), gigabits per second (Gbps), or other bit-per-second unit,Usage is based on the 95th Percentile. Services measured in megabytes (MB), gigabytes (GB), terabytes (TB), orpetabytes (PB) are invoiced based on cumulative total of Usage, or the uncompressed equivalent, as measuredby Limelight. Other Services are invoiced by measuring Usage in the form of the number of Requests, Queriesper Second (QPS), the number of hours consumed, or other unit of measure set forth in the Order Form.Regional CalculationsLimelight measures Customer’s Usage on a regional basis, as further provided in this Partner Document and/orCustomer’s Order Form.2.1.2. InvoicingThis section describes how Limelight invoices for Services, as well as certain Usage requirements and generalService-related information applicable to the purchase and use of Services. Invoicing for any particular Service begins on the Service Activation Date for that Service.One-Time Fees and Annually Recurring Fees are invoiced in advance, following the Effective Date. MonthlyRecurring Fees are invoiced in advance each Billing Period, irrespective of whether Customer uses orsatisfies the Usage Commitment. Usage not otherwise included in the Monthly Recurring Fees andOverages is invoiced in arrears each Billing Period.Any unused portion of the Usage Commitment, if any, does not carry over to any subsequent Billing Period.If a separate Burstable Rate is not set forth in the applicable Order Form, the Unit Price otherwise stated inthe Order Form applies. Overages are invoiced by multiplying the excess Usage by the applicable BurstableRate or other applicable Unit Price.Minimum Commitments are calculated using Usage at the applicable Base Unit Price, without regard toPremium Rates or other Fees.Customer’s use of the Service means acceptance of delivery of invoices by electronic mail. However,Limelight reserves the right to use other methods of delivery. An additional form of delivery may beavailable upon Customer’s written request. 2017 Limelight Networks, Inc. All Rights Reserved3 of 30Revised December 1, 2017
Partner Document2.2. Traffic SpikesTraffic Spike means a 5 Minute Data Sample indicating Customer's bandwidth utilization increases by more than 20percent over Customer's prior usage, as averaged over the immediately preceding three months for the same time of dayand the same geographic location. Traffic Spikes are excluded from Service Level Agreements, credits, or remedies, andLimelight reserves the right, at its sole discretion, to use Traffic Shaping and/ or deny, suspend, or terminate Services inthe event that Customer’s Traffic creates a Traffic Spike.Customer must provide Limelight advance notice of a Traffic Spike no less than 48 hours prior to the Traffic Spike; thisnotice (Spike Notice) will set forth anticipated Usage. Limelight’s acceptance, if any, of a Traffic Spike (Accepted Spike),will be given at its sole discretion, within a reasonable time after Limelight’s receipt of the Spike Notice, and prior to theanticipated Traffic Spike. Accepted Spikes may be included in a Service Level Agreement, but only at Limelight’s solediscretion and upon written notice to Customer.2.3. Traffic ShapingTraffic Shaping means Limelight’s manipulation and prioritization of Traffic for more efficient use of bandwidth to reducethe impact of that Traffic from affecting other Limelight customers and the Limelight network, including but not limitedto throttling, rate limiting, or geographically redistributing of Traffic. 2017 Limelight Networks, Inc. All Rights Reserved4 of 30Revised December 1, 2017
Partner Document3. Services & Products3.1. Content Delivery Services3.1.1. Content Delivery umPremiumPlusPlusReporting & AnalyticsControl portalCustom views (sub reports)Live logsControl reporting APIsContent DeliveryBackup origin supportGZIP Pass-throughGZIP at the EdgeHTTP methods: GET, HEADHTTP methods: OPTIONS, POSTHTTP methods: PUT, DELETEHTTP VOD StreamingHTTP Live StreamingMP4 SeekFLV SeekLast Mile AccelerationRate LimitingWeb Site CachingHTTP Header ManipulationWeb Site and Application AccelerationWeb Site and Application Device DetectionVideo AccelerationSecuritySSL Delivery via *.hs.llnwd.net certGeo FencingMediaVaultCORS ManagementIP Access ControlS3 AuthenticationReal-Time Messaging Protocol Encrypted (RTMPE)SWF VerificationSNI SSL slot for Customer CertificateConfiguration & ManagementSelf-ConfigurationSmartPurge/ SmartPurge PlusUnlimited Hostnames/ ConfigurationsEnhancementsTraffic DirectorTraffic Director QueriesGlobal set of dedicated VIPsManaged DNSARC LightMulti-device Media Delivery On Demand (MMD OD)Multi-device Media Delivery Live (MMD Live)Add-on ServicesDDoS AIWAFSSL slots and certificatesOrigin Storage**Enterprise includes a dynamic content acceleration and Web site optimization solution for personalized, complex Web sitesand applications delivered to users on any device, anywhere, with virtually instant response times. This feature acceleratespersonalized content to increase page views and conversion rates, reduce site abandonment, and speed transactioncompletion. Integrated with the Limelight global Content Delivery Network (CDN), this feature interoperates with and istailored to the Customer’s existing infrastructure and online application solutions. 2017 Limelight Networks, Inc. All Rights Reserved5 of 30Revised December 1, 2017
Partner Document3.1.2. Content Delivery Activation and Advanced ServicesContent Delivery Basic Activation Implementation of Limelight Content Delivery or streaming Services and all their components In Scope: Order validation. Configuration. Welcome letter. Kickoff call and solution review. Training. Bestpractices. Handoff to support team. Not in Scope: Security services. Web development training. Application development training.Content Delivery Performance Basic Activation Implementation of dynamic content acceleration for up to 3 fully qualified domains (FQDNs) Scope Conduct kickoff call Confirm Scope Inspect sites/ headers and determine configuration(s) Review/ Revise proposal Schedule recurring implementation status call Stage configuration(s), test site(s) Document configuration(s) and review/ request feedback Train on testing methodologies, order entry, reporting, purge, best practices, go-live, rollbackprocedures Review configuration document Handoff for final end-to-end QA testing Confirm acceptance, schedule go-live date Send confirmation of completion of work (Production Ready) Handoff to account and support teams Create basic runbook Monitor go-live in real-time with engineer ready to assist if go-live is within 2 weeks of ProductionReadyContent Delivery Tailored Performance ActivationThis Tailored Implementation of Limelight Content Delivery is designed to meet the Customer's specific needs. Implementation of dynamic content acceleration for up to 3 fully qualified domain names (FQDNs)Scope will be specifically defined in a Statement of Work (SOW) and may include 4 or more hostnames requiring configuration Integration with other Limelight offerings (e.g. Content Delivery, Content Director, Traffic Balancer/Failover/ Director, Storage, Video, Content Management) Front-end acceleration implementation (if applicable) Real-time monitoring or tap-on-the-shoulder assistance during go-live (if more than two weeks afterProduction Ready) Business rules "at the edge" Cache-key manipulation (e.g. by cookie, header, geo, language) Mobile device detection Origin configuration review End-to-end health-check Origin load balancing, failover, geo-targeting, or multiple origin locations Creation of custom views (sub reports) for specific sites, file types, etc. Creation of runbooks, custom how-to guides, and other custom documentation Automated performance/ load testing (e.g. Gomez, Keynote, Catchpoint, SOASTA) Analysis and "matching" of a non-Limelight configuration file/ document Integration or load balancing between Limelight and another Content Delivery Network (CDN) Use of wildcard or RegEx (regular expressions) published hostnames (one configuration matching morethan one FQDN) Implementation begins when the parties have entered into a SOW. 2017 Limelight Networks, Inc. All Rights Reserved6 of 30Revised December 1, 2017
Partner DocumentCustom Rules Customization Implementation of up to 3 rule configuration files 6 hours of planning, testing, and basic documentation If go-live is within 2 weeks of Production Ready, real-time monitoring of go-live with engineer ready toassist Analysis and “matching” of a non-Limelight configuration file/ document Mobile device detectionDomain Name Implementation Additional or new domain names, including copying an existing configuration 6 hours of planning, testing, and basic documentation Real-time monitoring of go-live with engineer ready to assistTraffic Director OptimizationImplementation of Traffic Director, up to 25 policies and 50 resourcesMMD Live ActivationSetup and configuration of MMD Live and/ or provisioning of Transmux (TX), Standard Definition (SD), HighDefinition (HD), or Full High Definition (FHD) slots per Order Form.ARC Light Policy Development Tailored implementation for one or more ARC Light policies to meet customer-specific needs Scope is specifically defined in a Statement of Work (SOW) and may include access control; URL hashing;setting or removal of custom headers; logic driven by client IP, region, cookies, or client headers;redirection; origin selection; and cache control settings. Requires scoping.ARC Light Policy ImplementationCustomer-specific configuration and implementation of an existing ARC Light policyContent Delivery Advanced Activation Implementation of Content Delivery service bundles and all of their components Scope: Order validation. Configuration. Welcome letter. Kickoff call and solution review. Training. Bestpractices. Handoff to Support. Out of Scope: Security services. Web development training. App development training.Content Delivery Tailored Activation Implementation of Content Delivery or streaming Services and all their components, plus additionalservices Web development and API support Scope is defined in a Statement of Work (SOW) and may include: Custom configurations. Additional services(not accelerated). API support. Additional training. Project management.3.1.3. Content Delivery Service InformationVideo Acceleration Available to Content Delivery Enterprise customers with Performance Acceleration Premium andPerformance Basic ImplementationManaged DNS Services are invoiced based on bundles of queries per second (QPS) with 95th Percentile. Managed DNS Includes Managed DNS Domain, Managed DNS Hostname, and Managed DNS Resource Record Overage charges may apply for Usage in excess of included services. Add-on services Managed DNS Traffic Director: Managed DNS Traffic Director is an external service not hosted on theLimelight network; this offering is different from Limelight’s Traffic Director and is invoiced perhostname. Managed DNS Private Pool with Vanity Name Servers: Set of nameserver hostnames/ IP addresses Managed DNS Gold Support: 24/7 phone support; 24/5 monitored email; 1 business-hour response SLA Managed DNS Platinum Support: 24/7 phone support; 24/7 monitored email; 30-minute response SLA 2017 Limelight Networks, Inc. All Rights Reserved7 of 30Revised December 1, 2017
Partner DocumentSmartPurge and SmartPurge Plus SmartPurge and SmartPurge Plus functionalities allow Customers to initiate and complete the removal ofContent from the globally distributed edge servers on the Limelight network, based on a published URL andorigin URL or pattern of URLs. Requests through SmartPurge and SmartPurge Plus result in Content deletion or invalidation from thenetwork cache. A deletion forces a cache fill from an origin if an end user requests that Content subsequentto the purge. An invalidation forces the network to check with the origin for the correct version of Contentif an end user requests that Content subsequent to the purge. Customer is solely responsible for any loss of Content and Service disruptions, including those caused byrequests to Customer’s origin, resulting from the use of SmartPurge or SmartPurge Plus.China Content Delivery China content delivery is intended to delivery Customer content into mainland China only. Traffic Director is required for China content-delivery services to ensure that requests for contentoriginating within mainland China are directed to China content-delivery services and those originatingoutside mainland China are directed to Limelight Content Delivery services. China ICP license is not sold as a stand-alone product. Every Customer configuration for China contentdelivery must have an equivalent Limelight product configuration, which is subject to its own package andFees. Limelight uses commercially reasonable means to deliver Customer's Content from within China but doesnot guarantee that all Customer Content will be delivered from within China at all times. Without limitingthe foregoing, Limelight does not guarantee specific capacity within China and may, at its sole discretion,restrict the bandwidth available to Customers within China. Limelight reserves the right at its sole discretion to deliver Customer's Content from geographic areasoutside of China based on geography and access to local network connectivity for performance andavailability. Customer is solely responsible at all times to ensure that Customer Content complies with all local laws inChina, including but not limited to any registration requirements for Web site(s) hosted within China andusing a China top-level domain. Customer will provide Limelight with any documentation or registration information (including origin IPaddresses) reasonably requested by Limelight, and Customer acknowledges and agrees that Limelight is notresponsible for any actions or inactions by, or on behalf of, any Chinese government entity that filters,blocks, alters, damages, or otherwise prevents delivery of all or any part of Customer's Content. Limelight may, at its sole discretion, utilize the services of a third party to deliver all or part of CustomerContent in China. Limelight is not liable to Customer for disclosure by Limelight of the originator of any Customer Contentupon direct inquiry from any government authority, and in accordance with applicable law. If a Chinese Internet Content Provider License (ICP License) is required for delivery of Content in/ to China,Customer is solely responsible, including cost and expense, for obtaining the ICP License. China ICP License Service is subject to the following stipulations: It is a third-party Service and is not covered by the Service Level Agreement (SLA), if any, for any otherChina Delivery Service. Depending on license type, obtaining an ICP License may take up to 9 months. Purchase of this Service requires that the Customer execute a separate ICP License Request Form withthe third-party provider. Purchase of this Service does not guarantee that Customer will receive a Chinese Internet ContentProvider License If Customer obtains an ICP License as a result of the purchase of this Service, Customer remains solelyresponsible to ensure that Customer Content and use of the Services comply with all local laws,including but not limited to any registration requirements for Web site(s) hosted within China and usinga China top-level domain. China Content Delivery Services: China Deliver: Caching and HTTP delivery of static Web site content China Secure Delivery: Caching and HTTPS delivery of static Web site content China HTTP VOD: HTTP VOD streaming China Live Streaming: Live streaming of FMS (RTMP), HDS, and HLS (HTTP) China Dynamic Delivery: Interactive content acceleration and TCP transport acceleration China Storage: Distributed storage or content origin extension 2017 Limelight Networks, Inc. All Rights Reserved8 of 30Revised December 1, 2017
Partner Document ChinaCache services included in every bundle: China Portal: Service usage and reporting China Logs: Service usage logs China Purge: Flexible caching rules and content purging abilities China Pre-Cache: Cache pre-load China Geo Blocking: Geo restrictions China Content Delivery Advanced Services: Content Delivery Basic Activation Security Basic Implementation China Content Delivery Add-On Services: China Anti-hijack & MediaVault: Anti-hijack based on end user IP address and time token China ICP License: China ICP license acquisition and maintenance to allow customers to deliver contentdirectly from nodes within China, behind the firewall China ICP License Management: ICP license management for customers who require third-partyassistance within China to obtain ICP licenses China Additional Domains: Additional domain names China Services Configurations: Additional configurations China Customer-provided SSL Certificate: Monthly hosting fee for customers requiring HTTPS servicesand providing their own SSL certificate China Catchpoint monitoring: Performance monitoring using the Catchpoint service in China; tenminute interval testing across multiple locations in China3.2. Origin Storage Services3.2.1. Storage Retrieval3.2.2. Intelligent Ingest3.2.3. Origin Storage Activation and Advanced ServicesOrigin Storage Activation Services come in two levels: Basic Activation and Tailored Implementation. AdditionalAdvanced Services, such as Intelligent Ingest, data upload, data export, and reporting are also available.Origin Storage Basic Activation Implementation of the Limelight Origin Storage service using one of the standard replication strategies Scope includes: Order validation. Configuration. Welcome letter. Kickoff call and solution review. Training.Best practices. Handoff to support team.Origin Storage Tailored Implementation A storage solution that meets Customer’s specific needs, inclusive of replicated Content and Customerconfigurations Scope is defined in a Statement of Work (SOW) and may include: replication, mutators, customconfiguration, additional service (not accelerated), API support, additional training, project management,data export, data upload Implementation begins when the parties have entered into a Statement of work (SOW).3.2.4. Origin Storage Add-On ServicesThird-Party CDN Service EgressThird-Party Content Delivery Network (CDN) Service Egress entitles Customer to access Origin Storage fromthird-party CDNs (when used in conjunction with the Limelight CDN).Origin Storage/ Video Platform Data Content ReportIdentify Limelight storage contents to be surveyed. Generation of report. Report delivered as text file tocustomer. URLs have a 30-day MediaVault token expiry. 2017 Limelight Networks, Inc. All Rights Reserved9 of 30Revised December 1, 2017
Partner DocumentIntelligent Ingest GBGBs retrieved from customer origin and ingested into Limelight Origin Storage. Invoiced monthly based on GBsingested.Intelligent Ingest RequestsRequests to retrieve content from Customer origin for ingest into Limelight Origin Storage. Invoiced monthlybased on number of successful requests processed.3.2.5. Origin Storage Service Information Origin Storage supports the following secure upload methods: Origin Storage Customer Portal (https://storage.limelight.com) Intelligent Ingest FTP-SSL SFTP SCP over SSH Rsync over SSH API (HTTPS)TM Aspera FASP Origin Storage also supports FTP and API (HTTP), insecure upload methods, which Customers use at theirown risk. Intelligent Ingest via Manifest Upload requires Origin Storage Tailored Implementation. Intelligent Ingest and Content Delivery are discrete Services, and Limelight invoices these and all otherServices separately, as further described in the Order Form and in this document.Aspera Upload to Origin StorageThe monthly Aspera Platform Fee includes an allotted amount of GBs per month for ingest to the LimelightOrigin Storage Service, as set forth in the Order Form. Unit Prices for Overages are as set forth in the applicableOrder Form. The Platform Fee also includes access to the standard 300 Mbps Aspera Enterprise client, andCustomer may elect, for additional Fees, a faster Aspera Enterprise client. Aspera Fees are in addition to otherapplicable Unit Price(s) and Fee(s) for the Services.Third-Party CDN Service EgressFor content residing in Origin Storage, third-party Content Delivery Network(s) (CDNs) service enablescustomers to egress from Limelight Origin Storage to one or more third-party CDN(s) in addition to egress tothe Limelight network. Where Content is retrieved from Limelight Origin Storage for egress to a third-party CDN, Customer mustensure that its third-party CDN service(s) are configured to cache that Content. The minimum requirementsof this configuration also must align with the expiry time Limelight provides when the Content is sent to thethird-party CDN. If Customer fails to configure cache as required for third-party CDN service, Limelightreserves the right, at its sole discretion, to deny, suspend, or terminate Services.As between Customer and Limelight, Customer must include the appropriate headers required by Customer’sthird-party CDN in Customer’s Content object headers, and Limelight will not be liable in connection withCustomer’s failure to include appropriate headers. 2017 Limelight Networks, Inc. All Rights Reserved10 of 30Revised December 1, 2017
Partner Document3.3. Video Delivery Services3.3.1. Video Delivery PlatformsProfessional450 GB100 GBPremierEnterprise1000 GB400 GB 2017 Limelight Networks, Inc. All Rights Reserved2000 GB500 GBKey FeaturesMedia Management Console1 Account, up to 5 usersH.264 transcoding and Flash playbackMobile H.264 transcoding and HTML playback (iPhone, iPad)Automatic device detection (Flash/ HTML5)Multiple bit rates, adaptive streaming deliveryPlayer language localizationGeo/ Domain viewing restrictionsVideo clipperAdvanced player templatesVisual designer for player customizationPlayer viral sharing tools (embed, email a friend, link, social sharing)Limelight ad server (pre-roll and post-roll)Content Delivery Network (CDN)External publishing – YouTube syndicationSupport for closed-caption filesOverview performance metricsAdvanced performance metrics (video, audio, channel reports)Advanced engagement metricsGeographic distribution metrics (country, region, city, DMA)Platform metrics (operating system, device, browser, platform)Media schedulingMRSS and iTunes syndicationThird-party ad-network integrations (e.g. Tremor Media)Third-party ad-server integrations (VAST/VPAID support)iOS mobile upload app (download from App Store)Access to mobile SDKs for iOS and AndroidFTP ingestionMRSS content ingestionCustom metadata propertiesAccess to advanced Chromeless Player for full customizationCustom encodingLive Streaming (desktop)Video Delivery Security PackageMulti-device Media Delivery On Demand (MMD OD)Multi-device Media Delivery Live (MMD Live)Sub-account management (up to 5)APIPlayer API accessContent API access (read access)Callback APIContent API Access (write access)Analytics API accessUsageVideo deliveryMedia hosting11 of 30Revised December 1, 2017
Partner Document3.3.2. Video Delivery Add-On ServicesProfessionalPremierEnterpriseCustom encodingLive Streaming (desktop)Video Delivery Security PackageMulti-device Media Delivery On Demand (MMD OD)MMD OD usage premiumMulti-device Media Delivery Live (MMD Live)MMD Live usage premiumMMD Live SD slotMMD Live HD slotMMD Live FHD slotMMD Live Transmux slotAdditional usersAdditional sub-accountsWidevine DRMPlayReady DRM annual servicePlayReady DRM playback requestsMMD DRMAdvanced upload via AsperaGoogle Analytics integrationOmniture integrationCustom third-party ad-server network integrationCustom player development with ChromelessPlayerCustom third-party analytics engine integrationTV-Everywhere (Adobe Pass)Custom CDN integration3.3.3. Video Delivery Activation and Advanced ServicesVideo Delivery Basic Activation ServicesImplementation for Limelight Video Delivery Professional PlatformVideo Delivery Advanced Activation ServicesImplementation for Limelight Video Delivery Premier Platform and advanced solutionsVideo Delivery Tailored Activation ServicesImplementation for customized Limelight Video Delivery Enterprise Platform and Video MMD ServicesBasic1 hrAdvanced1 hr1 hrTailored*Account creationValidationWelcome LetterKickoff call and solution reviewTraining on simple data migration via MRSS or FTPCustom player developmentCustom encoding profilesAdditional trainingAPI support (read)API support (write)Additional API support (mobile)Control trainingHandoff to support team***Scope is defined in a Statement of Work (SOW).Implementation begins when the parties have entered into a Statementof Work (SOW).**MMD Live Activation ServicesThis activation is for setup and configuration of MMD Live and/or provisioning of Transmux (TX), StandardDefinition (SD), High Definition (HD) or Full High Definition (FHD) slots per Order Form. 2017 Limelight Networks, Inc. All Rights Reserved12 of 30Revised December 1, 2017
Partner Document3.3.4. Video Delivery Service InformationLimelight Video Platform (LVP)API Deprecation Policy: Technology moves quickly and from time to time, Limelight deprecates certain API calls.Following a deprecation notice, Limelight uses commercially reasonable efforts to continue to operate thedeprecated API for a period of one year after the announcement.Multi-device Media Delivery On Demand (MMD OD)MMD OD provides delivery of video in multiple formats to various devices from a set of single-format, multibitrate media files. Server-side transmuxing of multi-bitrate files into the same bitrate profiles in other formats to allow forplayback on different devicesTransmuxing of MP4 and M4A to HLS, HDS, MSS and MPEG-DASH outputsTransmuxing of ISMV plus manifest to HDS, HLS, MSS and MPEG-DASH.Single playback URL output, to be used by Adaptive Bitrate Streaming (ABS) compatible players thatautomatically select the best bitrate for the deviceMulti-device Media Delivery-Digital Rights Management (MMD-DRM)DRM may be added to an MMD service to provide licensed access to encrypted Content. Customers can use any one or a combination of Microsoft PlayReady, Google Widevine, or Apple FairPlayDRMs on Customers’ MMD-delivered Content. To enable Limelight to use Apple FairPlay DRM on a Customer’s MMD-delivered Content, the Customermust first apply for and receive an Apple FairPlay Streaming Deployment Package fromhttps://developer.apple.com/streaming/fps/. License Key Accesses are tracked for reporting and billing purposes.Multi-device Media Delivery Live (MMD Live)MMD Live provides delivery of live video in multiple formats to various devices from a single video source andformat. Server-side transcoding of a single higher quality bitrate RTMP stream into lower bitrate profiles to allowfor Adaptive Bitrate Streaming (ABS) to reduce buffer for slower end-user Internet connections. Server-side transmuxing of RTMP streams to HLS, MPEG-DASH, HDS, MSS, and RTMP outputs SmartEmbed video player for standard desktop and mobile browser players. MMD Live is sold by slot, and Limelight reserves the right to deny or disconnect Customer’s ingest orattempted ingest of video streams with resolutions or bitrates higher than those subscribed for provisionedslots.MMD Live Standard Definition (SD) SlotSingle Standard Definition (SD) ingestion provisioned to accept up t
Train on testing methodologies, order entry, reporting, purge, best practices, go-live, rollback . Automated performance/ load testing (e.g. Gomez, Keynote, Catchpoint, SOASTA) . SOASTA) Analysis and "matching" of a non-Limelight configuration file/ document Integration or load balancing between Limelight and another Content Delivery .
