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I N T E R S H O P CO M M E R C E P L AT F O R MBest-in-class B2B e-commercefunctionality to redefine professionalsales and buying processesB 2 B F E AT U R E SINCREA SECO N V E N I E N C ELO W E RT R A N S AC T I O N CO S T SC U S T O M I Z E CO N T E N T& PRICINGBOOSTPRODUC TIVIT YProfessional online stores andAutomated workflows, orderCreate custom storefrontsReduce manual sales activitiescustomer portals with self-processing, and approvalsand customer portals,so your team can spend moreservice options that providereduce time and effort percatalogs, price lists andtime building relationships.a great experience for yoursale.quotes that are tailored to abusiness customers and yourteam.wide array of B2B customers.
Want to offer yourcustomers a better digitalpurchasing experience?With Intershop’s out-ofthe-box B2B features, youcan deliver outstandinge-commerce functionalitywhile streamlining yourentire order and fulfillmentprocess.Keep pace with the evolvingworld of digital commerceA consumer-like experiencecombined with B2B functionalitiesToday’s consumers are savvy shoppers.Even when purchasing products andFor many B2B organizations, e-commerceservices at work, they want the same greatis still in its infancy. While some companiesexperience they’ve come to expect fromhave completely shifted to online sales,online consumer stores. That includes infor-others are still taking orders by e-mail ormative, eye-catching content, a seamlesseven fax!ordering and check-out process, and clearshipping / payment options.The good news? No matter where you arein the digital transformation process, Inter-With the Intershop Commerce Platform, youshop’s rich set of B2B e-commerce featurescan offer your B2B buyers the best of theallows you to take your customer experienceB2C world, and a host of robust functionalityto the next level and boost revenue. With acustom designed for B2B organizations.powerful e-commerce platform and a rangeFrom custom catalogs and pricing toof capabilities, we enable you to leverage thequoting and multi-step approvals, Intershopdigital-first future and give you the power tosupports your unique processes while deliv-redefine every aspect of your sales process.ering an unparalleled customer experience.
A single platform, tailoredto the unique needs of yourcustomersPowerful features for B2Borganizationssales channel. You can also easily integrateStand out from the crowd with a profes-information from a variety of externalIntershop allows you to manage all of yoursional online presence that caters to thesources, and push data from the e-com-products, orders, and customer requestsneeds of your B2B customers. Some of ourmerce platform to other systems such asfrom a single, full-service commerce plat-most popular B2B features include:your ERP.tionality such as website navigation, productAll-inclusive B2B blueprint storeUser roles and responsibilitiesinformation, and promotions, you can alsoSave time and money rolling out newEasily control and monitor your sensitivecreate custom portals and shopping experi-sales channels, thanks to our ready-to-usebusiness processes by creating separateences for individual B2B customers.blueprint store. With responsive design,user roles (buyer, approver or admin) withinoptimized for desktop and mobile alike, theyour organization, enabling a personalizedproduct, pricing, customer, and channelform. In addition to accessing standard func-For example, you can develop custom-store comes with B2B-specific workflowsuser experience with specific responsi-er-specific catalogs and pricing, set upand processes, and demo content which isbilities. Automated approval processes,approval workflows that reflect eacheasily customized.predefined budgets, and activity monitoringwhich increases internal efficiency andsubsidiary’s unique organizational structureor tailor the look of an online store andCustom catalogs and pricingits products to a specific role. In addition,Efficiently create and manage customer-spe-advanced tools such as the My Accountcific catalogs and pricing by seamlesslydashboard let you give specific buyers anexchanging catalog data via OCI Punchout.instant view of key information, such asAutomated processes and dynamic productorder status, items awaiting approval, andmapping allow for relevant, up-to-dateavailable budget.product information at every touchpoint orreduces errors.
My Account dashboardentering just the product ID and quantity orContractsGive users a complete overview and quickupload a CSV file to order multiple productsBoost your customer’s satisfaction with aaccess to all of their order information.at once.best-price strategy! With revenue-basedcontracts, you can get the most out ofBuyer, approvers, and administrators eachhave their own dashboard. Buyers can viewOrder templatescustomer-specific pricing. And it’s easy forthe status of their orders, as well as orderIncrease your sales potential and make ityour customer, too! Orders placed in a giventemplates, and quotes. Approvers can checkeasy to do business with you! Customizableperiod are automatically assigned to theon pending orders and get an overview oforder templates, e.g. based on order history,contract and the accurate, special price andapproved / rejected ones. Administratorsoffer a convenient buying experience andthe My Account dashboard provides fullgain insight into each user and their budget.speed up your customers’ purchasingtransparency on the details.process.QuotingAllow your buyers and dealers to negotiateprices without leaving the commerce site,ensuring seamless communication and fulltransparency of your pricing policy. Buyerscan request quotes for individual productsor product lists, and provide additionalcomments or information. Dealers canrespond directly with a new quote so buyerscan execute the order once an agreement isreached.Quick orderSave time and boost convenience with quickorders. Your customer can place an order byQuick Order: Restocking madeeasy with quick orderingOrder Templates: Preconfigured Order Templates forinstant order transactions of same or similar products
Budget and cost center managementGive your business customers full autonomyto align with their internal financialprocesses, through self-service management of cost centers and budgets! Adminusers can create and manage cost centersand set monthly, quarterly, yearly, or fixedbudgets. During the ordering process,buyers can assign orders to the appropriatecost center, which are then approved orrejected by the cost center owner. The orderstatus can be viewed under My Account.Order historyFree your service staff from mundane tasks!The order history gives buyers a completeoverview of their past orders, includingorder summary, order processing status,payment information, and shipping details.Buyers can also search for specific orders inthe order list.Order Approval:Detailed overviews help toapprove or reject orders accordingto the budget.
Why do the world’s leading B2Borganizations use Intershop?Rich out-of-the-box functionality for fastertime-to-market plus the flexibility to quicklyrespond to changing markets and buyerneeds.Better retention rates with customizedonline experiences that support the entirecustomer life cycle.Exceptional customer experiencewith role-based views that give buyers,approvers, and administration instantaccess to the most relevant information.The tools to create a consistent brandexperience across all your digital channels,anywhere in the world.Integrated workflows, budgeting andapproval processes that allow you to adaptto your customer’s organizational structures.A complete platform that grows with youto support all your customers, products,price lists and orders.Responsive B2B Blueprint Store: Get started quickly by using theresponsive blueprint store as template
Benefits for your businessBenefits for your IT teamGive your business customers all theIntershop’s B2B features put the powerbenefits of a consumer-like shoppingin the hands of your account managersexperience, plus additional capabilitiesand other business users. They candesigned specifically for B2B. Withquickly create and customize catalogs,the B2B blueprint store, flexible orderprice lists, budgets, approval processes,templates, and intuitive usability, youand so much more, without any ITcan create professional online stores insupport!no time.“70-80% of B2B decision-makers preferremote human interaction or digital selfservice instead ofin-person interactions ”McKinsey COVID-19 B2BDecision-Maker Pulse, 2020USAEUROPEAUS TR ALIA &NEW ZEAL ANDA S I A - PA C I F I ��re built to boostyour business.See what Intershop can do foryou at www.intershop.com.
online consumer stores. That includes infor - mative, eye-catching content, a seamless ordering and check-out process, and clear shipping / payment options. With the Intershop Commerce Platform, you can offer your B2B buyers the best of the B2C world, and a host of robust functionality custom designed for B2B organizations.
