VX 675 Reference Guide - Verifone.ir

Transcription

VX 675Reference Guide*7’4PRS’”X01 QZ.GHI2 ABC5 JKL8 TUV-SP#69 WXY3 DEFMNOVerifone Part Number DOC265-004-EN-G, Revision G

VX 675 Reference Guide 2015 Verifone, Inc.All rights reserved. No part of the contents of this document may be reproduced or transmitted in any form without the writtenpermission of Verifone, Inc.The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure theaccuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs arefor illustration only and may not be suited for your purpose. You should verify the applicability of any example or sample programbefore placing the software into productive use. This document, including without limitation the examples and software programs, issupplied “As-Is.”Verifone, the Verifone logo, VeriCentre, and Verix are registered trademarks of Verifone. Other brand names or trademarksassociated with Verifone’s products and services are trademarks of Verifone, Inc.All other brand names and trademarks appearing in this manual are the property of their respective holders.Comments? Please e-mail all comments on this document to your local Verifone Support Team.Verifone, Inc.2099 Gateway Place, Suite 600San Jose, CA, 95110 USA1-800-VERIFONEwww.verifone.comVerifone Part Number DOC265-004-EN-G, Revision G

CONTENTSPREFACE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Audience. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Conventions and Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10Acronym Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12CHAPTER 1Terminal Overview Features at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Exceptional Ease of Use. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Performance and Durability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Communication Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1414141515CHAPTER 2Terminal Setup Selecting Terminal Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Environmental Factors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Electrical Considerations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bluetooth Base Considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Unpacking the Shipping Carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Examining Terminal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Examining Connection Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing the Paper Roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Installing the SD Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery Behavior (No Power Pack). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Manual Startup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Manual Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Connecting the Terminal Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Charging the Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the VX 675 Base Stations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .USB Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Full-Feature Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bluetooth Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Powering Up the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Docking the Terminal on the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Undocking the Terminal from the Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Conducting Smart Card Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using the Magnetic Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1313232VX 675 REFERENCE GUIDE3

C ONTENTSConnecting to USB Host. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VX 675 ECR (Fiscal Module) Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Customer Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VX 675 3G and GPS Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .GPS Receiver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Connecting by 3G . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .VX 675 WiFi-BT Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Establishing Bluetooth Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Bluetooth AccessPoint (AP) Charging Base (Bluetooth Interface) . . . . . . . .Searching for a Bluetooth AP Charging Base Station. . . . . . . . . . . . . . . . . .Pairing the Terminal with a Bluetooth AP Charging Base Station . . . . . . . .Setting the Connection Information for a Paired Device . . . . . . . . . . . . . . . .Pairing with Another Bluetooth AP Charging Base Station. . . . . . . . . . . . . .Removing a Paired Bluetooth AP Charging Base Station . . . . . . . . . . . . . .Removing a Paired Device via Network Control Panel of EOS . . . . . . . . . .Conducting Bluetooth Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Conducting Wireless Transactions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3334343434343434353538383939393939CHAPTER 3Using the Terminal Data Entry Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Keys Main Keypad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42Command Key Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43CHAPTER 4Verix Terminal When to Use Verix Terminal Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45Manager Local and Remote Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Verifying Terminal Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Entering Verix Terminal Manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .File Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .File Group Passwords. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Verix Terminal Manager Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Verix Terminal Manager Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Enter and Exit Verix Terminal Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . .Menu 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Menu 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4646474748484849505373CHAPTER 5File Authentication Introduction to File Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83The Verifone Certificate Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83Special Files Used in the File Authentication Process . . . . . . . . . . . . . . . . . 84How File Authentication Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Planning for File Authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Digital Certificates and the File Authentication Process . . . . . . . . . . . . . . . . 93File Authentication and the File System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99VeriShield File Signing Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102VeriShield File Signing Tool System Requirements . . . . . . . . . . . . . . . . . . 102Operating Modes for the VeriShield File Signing Tool . . . . . . . . . . . . . . . . 102Command-Line Entries for the File Signing Tool . . . . . . . . . . . . . . . . . . . . 104Graphical Interface Mode for the VeriShield File Signing Tool . . . . . . . . . . 1064VX 675 REFERENCE GUIDE

C ONTENTSCHAPTER 6Performing Downloads and Uploads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Downloads Download Methods. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Download Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Download Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Full and Partial Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Support for Multiple Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .How the File System Supports Multiple Applications . . . . . . . . . . . . . . . . .The Main Application is Always Stored in GID1 . . . . . . . . . . . . . . . . . . . . .Physical and Logical Access to File Groups . . . . . . . . . . . . . . . . . . . . . . . .Use of I: drive and F: drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Redirection of Files During Application Downloads . . . . . . . . . . . . . . . . . .Manually Redirecting Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Redirecting Files to Other File Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . .Restrictions on File Redirection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Using DDL.EXE to Automatically Redirect Files . . . . . . . . . . . . . . . . . . . . .File Redirection in Operating System Downloads. . . . . . . . . . . . . . . . . . . .File Redirection in Back-to-Back Application Downloads . . . . . . . . . . . . . .File Authentication Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Required Certificates and Signature Files . . . . . . . . . . . . . . . . . . . . . . . . .The File Authentication Process During an Application Download . . . . . . .File Group Permissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Download an Operating System Update Provided by Verifone . . . . . . . . .File Authentication for Back-to-Back Application Downloads . . . . . . . . . . .Timing Considerations Due to the Authentication Process. . . . . . . . . . . . .Support for File Compression . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Effect of Downloads on Existing Files and Data. . . . . . . . . . . . . . . . . . . . . . . .Direct Application Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hardware Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Software Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Checklist for Effects on Files and Settings in the Receiving Terminal . . . .Direct Application Download Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . .Direct Operating System Downloads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hardware Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Software Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Checklist for Effects on Files and Settings in the Receiving Terminal . . . .Direct Operating System Download Procedure . . . . . . . . . . . . . . . . . . . . .Back-to-Back Application Downloads. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Hardware Checklist. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Software Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Checklist for Effects on Files and Settings in the Receiving Terminal . . . .Back-to-Back Application Download Procedure . . . . . . . . . . . . . . . . . . . . 135139139139140140CHAPTER 7Specifications Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145Micro-USB Power Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145Temperature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145External Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145VX 675 REFERENCE GUIDE5

C ONTENTSCHAPTER 8Maintenance Cleaning the Terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147Terminal Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147Smart Card Reader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147CHAPTER 9Verifone Service Returning a Terminal for Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149and Support Accessories and Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150Power Pack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printer Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Verifone Cleaning Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Micro-USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .150150150151151APPENDIX ASystem Messages Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153Information Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161APPENDIX BTroubleshooting Terminal Does Not Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171Guidelines Terminal Display Does Not Show Correct/Readable Info. . . . . . . . . . . . . . . . . 171Battery Does Not Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Blank Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printer Does Not Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Printer Paper Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Keypad Does Not Respond . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Transactions Fail to Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .172172172173173173APPENDIX CPort Pinouts Micro-USB Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175RS-232 Port(FFB only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Telco Port(FFB only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Ethernet Port (FFB only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .USB Host Port (FFB and USB base) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175176176176APPENDIX DASCII Table The ASCII Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177APPENDIX EVX 675 Battery Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179InformationCharging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179Battery Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Notable VX 675 Battery Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Safety/Protection Circuit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Cell Temperature Monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ESD Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Trip Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6VX 675 REFERENCE GUIDE179179180181181181181182

C ONTENTSBattery FAQs (for VX 675) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182VX 675 Battery Specific Terms and Definitions . . . . . . . . . . . . . . . . . . . . . . . . 183General Battery Terms and Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183G L O S S A R Y . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187I N D E X . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193VX 675 REFERENCE GUIDE7

C ONTENTS8VX 675 REFERENCE GUIDE

PREFACEThis guide is your primary source of information for setting up and installing theVX 675 terminal.AudienceOrganizationThis guide is useful for anyone installing and configuring a VX 675 terminal. Basicdescriptions of the terminal features are also provided.This guide is organized as follows:Chapter 1, Terminal Overview. Provides an overview of the VX 675 terminal.Chapter 2, Terminal Setup. Explains how to set up and install the VX 675 terminal.Provides information on how to select a location, establish power, and how toconfigure optional peripheral devices.Chapter 3, Using the Terminal Keys. Explains how to set up and install the VX 675terminal. It tells you how to select a location, establish power, and how toconfigure optional peripheral devices.Chapter 4, Verix Terminal Manager. Describes password-controlled, VerixTerminal Manager operations, as well as how to use it to perform a variety of testand configuration procedures.Chapter 5, File Authentication.Describes the file authentication module of theVeriShield security architecture and describes how to use the file signing utility,VeriShield File Signing Tool, to generate signature files.Chapter 6, Performing Downloads. Documents procedures for downloadingapplications and files to VX 675 units.Chapter 7, Specifications. Explains how to maintain your VX 675 terminal.Chapter 8, Maintenance. Discusses the power requirements and dimensions ofthe VX 675 terminal.Chapter 9, Verifone Service and Support. Provides information on contacting yourlocal Verifone representative or service provider, and information on how to orderaccessories or documentation from Verifone.Appendix A, System Messages. Provides description about error and informationmessages, which are grouped into two categories.Appendix B, Troubleshooting Guidelines. Provides information to help you installand configure your VX 675 terminal successfully.Appendix C, Port Pinouts. Provides list of pinouts for the VX 675 terminal,dongles, and cable connectors.Appendix D, ASCII Table. Provides an ASCII table.VX 675 REFERENCE GUIDE9

P REFACERelated DocumentationAppendix E, VX 675 Battery Information. Provides information about the VX 675Smart Battery.RelatedDocumentationConventions andAcronymsTo learn more about the VX 675 terminal, refer to the following set of documents:VX 675 Certifications and Regulations SheetVPN DOC265-001-ENVX 675 Quick Installation GuideVPN DOC265-002-ENVX 675 Installation GuideVPN DOC265-003-ENVX 675 Base Certifications and RegulationsSheetVPN DOC265-005-ENVX 675 Full-Featured Base Quick InstallationGuideVPN DOC265-026-ENVX 675 USB Base Quick Installation GuideVPN DOC265-025-ENVX 675 ECR Certifications and Regulations SheetVPN DOC265-027-ENVX 675 ECR Quick Installation GuideVPN DOC265-028-ENVerix eVo Volume I: Operating SystemProgrammers ManualVPN DOC00301Verix eVo Volume II: Operating System andCommunications Programmers GuideVPN DOC00302This section describes conventions and acronyms used in this manual.Document Various conventions are used to help you quickly identify special formatting. TableConventions 1 describes these conventions and provides examples of their use.Table 110VX 675 REFERENCE GUIDEDocument ConventionsConventionMeaningExampleBlueText in blue indicates terms thatare cross referenced.See Conventions and Acronyms.ItalicsItalic typeface indicates booktitles or emphasis.You must install a roll of thermalsensitive paper in the printer.CourierThe courier typeface is usedwhile specifying onscreen text,such as text that you would enterat a command prompt, or toprovide an URL.retrieves the previous swipe'sclear track data and places it intothe pstSwipeOut argument.RetrieveClearCardData

P REFACEConventions and AcronymsTable 1ConventionDocument Conventions (continued)MeaningExampleNOTEThe pencil icon is used tohighlight important information.RS-232-type devices do not workwith the PINpad port.CAUTIONThe caution symbol indicatespossible hardware or softwarefailure, or loss of data.The terminal is not waterproof ordustproof, and is intended forindoor use only.WARNINGThe lightning symbol is used as awarning when bodily injury mightoccur.Due to risk of shock do not usethe terminal near water.VX 675 REFERENCE GUIDE11

P REFACEConventions and AcronymsAcronym Definitions Various acronyms are used in place of the full definition. Table 2 presentsacronyms and their definitions.Table 212VX 675 REFERENCE GUIDEAcronym DefinitionsAcronymDefinitionsACAlternating CurrentA-GPSAssisted GPSECRElectronic Cash RegistersEMVEuropay MasterCard and VISAGPRSGeneral Packet Radio ServiceGPSGlobal Positioning SystemGSMGlobal System for Mobile CommunicationHSPAHigh Speed Packet AccessITPInternal Thermal PrinterLCDLiquid Crystal DisplayLEDLight Emitting DiodeMRAMerchandise Return AuthorizationMSAMMicromodule-Size Security Access ModulePEDPIN Entry DevicePINPersonal Identification NumberQVGAQuarter Video Graphics ArrayRJ45Registered Jack 45RS-232Recommended Standard 232R-UIMRemovable User Identity ModuleSAMSecurity Access ModuleSDSecure DigitalSIMSubscriber Identity ModuleTFTThin Film TransistorUARTUniversal Asynchronous Transmitter/ReceiverUMTSUniversal Mobile Telecommunications SystemUSBUniversal Serial BusVPNVerifone Part Number

CHAPTER 1Terminal OverviewThis chapter provides a brief description of the VX 675 terminal. This terminalfeatures a color screen display, fast processor, abundant memory, and PCI 3.0security.The VX 675 terminal is a portable, battery-powered device designed to fitcomfortably during handheld consumer-facing applications. It features a 2.8” TFTLCD display and a backlit spill-resistant keypad. It supports 3G Universal MobileTelecommunications System (UMTS), 802.11 b/g/n/ Wireless Fidelity (Wi-Fi),Bluetooth Wireless Technology (BT), Global Positioning System (GPS)/AssistedGPS (A-GPS), and GPRS communications technology.NOTEVerifone ships variants of the VX 675 terminal for different markets. Your terminalmay have a different configuration—VX 675 3G supports dual SIM slots andoptional SD flash memory, VX 675 with ECR functionality is specific only to Turkeymarket.*7’4PRS’”X01 QZ.GH2 ABC5 JKLI8TUV-SP#Figure 169 WXY3 DEFMNOVX 675 TerminalVX 675 REFERENCE GUIDE13

TERMINAL O VERVIEWFeatures at a GlanceFeatures at aGlanceThe following are the features of VX 675: 400 MHz ARM11 RISC processordelivers power and usability in aconvenient “hand-over” design. Multi-application operatingenvironment. Advanced memory architecture tomeet tomorrow’s needs with supportfor 192 MB. Backward compatibility with Verifonesolutions help reduces developmentcosts. Drop-resistant design minimizes Securely supports and runs paymentand value-added applications alongwith signature capture. Offers unsurpassed performance onEMV smart card transactions Max UI design provides large 2.8” colorLCD display, and large blue backlit keysfor easier viewing. Adds vibrant color screen to thesmallest purpose-built wireless paymentdevice. Multiple connectivity options.breakage. 32-bit processing and multi-taskingcapabilities. Spill-resistant design forces liquid downand off the front of the terminal. Security architecture exceedsspecifications for PCI-PED andsophisticated file authentication.Features andBenefitsVX 675 terminals provide the right combination of features and functions includinga triple-track magnetic stripe card reader, supports the “mini-format” cards, Hi/Lowcoercivity cards, micro SD cards, smart card reader, one or two SAMs, integratedPIN pad, color screen display, and a quiet yet fast internal thermal printer (ITP).Exceptional Ease of Use 2.8” TFT LCD display for boundless application possibilities and easyreadability under various lighting conditions. Large, blue backlit keys provide tactile response to simplify usage andminimize finger slips. 25 mm (VX 675 GPRS) and 40 mm diameter paper roll support with a troublefree, drop-in, “clam shell” loading and dual tear bar that allow receipts to betorn in any direction. Quiet and fast integrated thermal printer (25 LPS with a fully charged battery)with Out-of-Paper sensor. Vertical magnetic stripe card reader with an extended blade for optimal cardreading.Performance and Durability 14VX 675 REFERENCE GUIDELightweight, tapered design, compact, stylish, and the ergonomic balanceallows convenient terminal hand-off to the consumer for PIN entry or otherinput.Fast transactions due to powerful 400 MHz ARM11 processor.High-capacity 3.6 V 2200 mAh Li-ion battery. VX 675 3G and VX 675 WiFi-BTsupports 3.7 V 2450 mAh Li-ion battery pack.Base for drop-and-go charging.

TERMINAL O VERVIEWFeatures and Benefits Rounded corners and drop resistant to three feet on concrete floor to minimizebreakage. 192 MB of memory.Security PCI PED 3.0 approved for debit and other PIN-based transactions. EMV Level 1 and 2 Type Approval. Tamper-resistant construction, SSL protocols, and VeriShield fileauthentication.Communication TechnologyVX 675 GPRS and VX 675 3G: Long-range wireless payment for retailers thathave no physical location limitations. VX 675 WiFi-BT: Ideal for retailers that need multiple wireless devices andhave existing IP infrastructure. It also offers simple, plug-and-play installationfor locations that need short-range wireless capability.VX 675 REFERENCE GUIDE15

TERMINAL O VERVIEWFeatures and Benefits16VX 675 REFERENCE GUIDE

CHAPTER 2Terminal SetupThis chapter describes terminal setup procedures. You will learn about: Selecting Terminal Location Unpacking the Shipping Carton Examining Terminal Features Examining Connection Ports Installing the Paper Roll Installing the SIM Card Installing the SD Card Using the Battery Battery Behavior (No Power Pack) Charging the Battery Connecting the Terminal Power Pack Using the VX 675 Base Stations Docking the Terminal on the Base Undocking the Terminal from the Base Conducting Smart Card Transactions Using the Magnetic Card Reader Connecting to USB Host VX 675 ECR (Fiscal Module) Support VX 675 3G and GPS Support VX 675 WiFi-

Verifone Part Number DOC265-004-EN-G, Revision G VX 675 Reference Guide 3 DEF 2 ABC 1 QZ. 4 GHI 7 PRS * 5 JKL 8 TUV X 0-SP 6 MNO 9 WXY # ' " '