Customer Panel: Modern Management And Security In Action

Transcription

Customer Panel:Modern Managementand Security in ActionProduct KeynotePKN6465Prakash RamamurthySenior Vice PresidentSecurity and Systems ManagementDan KoloskiVice PresidentSecurity & Systems ManagementOctober, 2018Copyright 2018, Oracle and/or its affiliates. All rights reserved.

Safe Harbor StatementThe following is intended to outline our general product direction. It is intended forinformation purposes only, and may not be incorporated into any contract. It is not acommitment to deliver any material, code, or functionality, and should not be relied uponin making purchasing decisions. The development, release, timing, and pricing of anyfeatures or functionality described for Oracle’s products may change and remains at thesole discretion of Oracle Corporation.Copyright 2018, Oracle and/or its affiliates. All rights reserved.

Oracle Management CloudEND USEREXPERIENCE / ACTIVITYGlobal threat feedsCloud accessIdentityAPPLICATIONReal usersSynthetic usersApplication strationApp metricsTransactionsMIDDLE TIERZero-effortOperationalInsightsServer metricsDiagnostics logsDATA TIERVIRTUALIZATION TIERINFRASTRUCTURE TIERHost metricsVM metricsContainer metricsConfigurationComplianceTickets and alertsSecurity and atformLogAnalyticsITAnalyticsAutomatedPreventative andCorrectiveActionsConfiguration andComplianceSecurity Monitoringand AnalyticsNEW services in last 12 monthsCopyright 2018, Oracle and/or its affiliates. All rights reserved. 3

OMC Key CapabilitiesUnifiedMonitoring InfrastructureApplicationDatabaseLog-based metricsReal, Mobile andSynthetic UsersDiagnostics Applicationperformance Logs DB diagnosticsand tuning ML-based rootcause analysis(clustering)Analytics ML-basedperformanceinsights SQL and ExadataAnalytics Utilization andcapacity planning Data ExplorerDatabaseManagement Deep real-timeperformancediagnostics Data movement Fleet monitoringand management Audit log analysisSecurity SecurityMonitoring User Behavior Incident Response Configuration andCompliance Identity contextDashboards, Remediation and AutomationCopyright 2018, Oracle and/or its affiliates. All rights reserved. 4

Optimizing Oracle Database and Exadata Analyze logs and metrics acrossDB/Exa estate (ASM, Listener,Trace, Alert, Audit, etc.) Maximize utilization and plancapacity with minimal effort(AWR, SQL and ASH analytics) Forecast and avoid impendingoutages and service degradationacross hybrid Database fleet One-click integration withOracle Enterprise ManagerCopyright 2018, Oracle and/or its affiliates. All rights reserved. 9

Managing Oracle e-Business Suite 1-click discovery of entireapplication components, servertopology and data sources Out-of-box dashboards forcommon EBS issues– Job progress, application loads– Transaction Failure, DB & MW Errors– Optimize Concurrent Managerbalancing & resource utilization De-risk lift-and-shift to OCICopyright 2018, Oracle and/or its affiliates. All rights reserved. 10

Managing Oracle PeopleSoft and Siebel PeopleSoft– Monitor end-users, PeopleSoftcomponents (DB, WLS Domain,Tuxedo, ElasticSearch Cluster, etc.)and relevant logs– Performance & KPIs for PIA,AppServer, Process Scheduler Siebel– Monitor end-users, Siebelcomponentry (Enterprise, Server,Database, etc.), SARM & key logsCopyright 2018, Oracle and/or its affiliates. All rights reserved. 10

Heterogeneous, Multi-Cloud Content and Coverage194 96 Log parsers28 (Oracle and heterogeneous,software and hardware,on-premises and clouds)Integrations(Oracle, Amazon, Microsoft Azureand SCOM, VMWare, collected,ServiceNow, PagerDuty, manyothers )9 Application stacks(various Java, .NET, iOS, Android,Ruby, Node.js, PHP, Windows, Linux,AIX, etc.)Worldwide datacenters(7 new in last 12 months)Copyright 2018, Oracle and/or its affiliates. All rights reserved. 8

Customer PanelModern Management and Security in ActionCopyright 2018, Oracle and/or its affiliates. All rights reserved.13

Managing Applications Unlimited (on-prem and cloud) Lack of visibility across their missioncritical ERP app which executes 100B oftransactions annually Inefficient to work across legacy tools(Splunk, Datadog, cron etc.) to provide aunified view across different tiers, cloudand on-premises, supporting EBS, SOA,Tibco & BS Lift-and-transformMultiple legacy eMonitoringCopyright 2018, Oracle and/or its affiliates. All rights reserved. 10

Optimizing Oracle Database and Exadata Needed to gain insight and betteroptimize performance and utilization ofshared-service Exadata estateNeeded to provide application-specificutilization reports with less manual effortITAnalyticsIncreasedUtilization &Performanceacross estateCopyright 2018, Oracle and/or its affiliates. All rights reserved. 95%Reduction inreportingtime/effort11

Managing a Java-based Online Gaming System Multichannel gaming app support teamwas spending hours manuallycollecting and analyzing disparate logs,impacting user experienceUsing OMC Log Analytics, support teamcan identify problem source in seconds30 Days to GO LIVELogAnalytics90% savingswhen triaging issuesCopyright 2018, Oracle and/or its affiliates. All rights reserved. Secondsversus hours forproblem identification12

ORACLE MANAGEMENT CLOUDInfrastructure Management95%business &management systemsT1&T2102 Servers31 DBsOA (ERP) ScenarioIdentified 219 code basedpotential issues, 3 critical issuesImproved User ExperienceMachine Learning:Built in Knowledge/Identify code base issue/Cluster message from all logsweeks deploy 189 agents2,000 Users,500,000 business volume per year18 Application/Infrastructure ServicesAPM & Log Analytics3Max loading time97.2s to 16.02s (84% reduction)12Inspection dashboardAutonomous inspection3 minsManual inspection30 mins 20 omnibearingmonitors helpedsolve95%critical issues beforeuser noticedIdentified576potential issues beforesystem crashedAverage loading time3.41s to 1.22s (64% reduction)Copyright 2018, Oracle and/or its affiliates. All rights reserved. 13

Managing and Securing a Heterogeneous Estate Improved performance and security ofcore and online banking, ATM and otherOracle and heterogeneous applications Discovered & remediated businesslogic/code-level issues across Dev cycle Identity-enabled SOC monitoring acrossapps, firewalls and data center infra.LogAnalyticsITAnalytics96%2 WeeksReduction in page loadtimeto go live andrealize eMonitoringSecurityMonitoring &AnalyticsCopyright 2018, Oracle and/or its affiliates. All rights reserved. 14

ORACLE CLOUD PLATFORM INNOVATION 2018SYSTEMS MANAGEMENTWinnersFinalistsNomineesAsia Pacific and JapanNorth AmericaEurope, Middle East, AfricaAccentureACLEDA Bank Plc.AHostAU Small Finance Bank LimitedBata India LimitedBYD Company LimitedChengdu Wintrue Holding Co. Ltd.Forth CoporationFuture RobotKrungthai Card Public Company LimitedLakala Payment, Ltd.Leshan City Commercial BankLOLC PLCMFEC Public Company LimitedNSE Infotech Services LimitedOriental Insurance Company Ltd.PT Tiki Jalur Nugraha EkakurirPWCSafexpressShinryo CorporationShree Cement LtdSK BroadbandYH GlobalBC HydroCompassoExelonEZCorpFlorida Dept. of Children and FamiliesKapstoneLone Star CollegeMedtronic, Inc.MythicsPS TechnologiesSiemensStanford UniversityT-MobileAl Ghurair InvestmentAMISBetacom S.A.FORS GroupGrimaldiGTA Travel / Hotelbeds GroupIntesa BankPromata GmbHQualogyRostelecomSafariComState Tax Office of LatviaU.N. World Food ProgrammeWizink BankCopyright 2018, Oracle and/or its affiliates. All rights reserved. Latin AmericaColpatria15

Growing Partner and Certification EcosystemImplementation and UsageBest Practices, Tips and Tricks 367 Specialized Partnersskilled in pre-sales, sales,implementation, training– Global coverage, local resources Get trained & certified– Getting started, certification andemerging technology training fromOU– 13 hours of free content– Premium subscription content foradvanced usersCopyright 2018, Oracle and/or its affiliates. All rights reserved. 13

OVUM Selected Oracle Management Cloud as a LeaderMulti-cloud ManagementSolution, 2018-2019“Oracle recorded strong scores in theexecution and market impactdimensions, where it was above thedimension average. However, it was inthe technology dimension where it wasabove average in all categories.”“Oracle surprisingly scored aboveaverage in multicloud management.”“Oracle was the most open of all thevendors.”Copyright 2018, Oracle and/or its affiliates. All rights reserved. 13

Oracle Management CloudEND USEREXPERIENCE / ACTIVITYGlobal threat feedsCloud accessIdentityAPPLICATIONReal usersSynthetic usersApplication strationApp metricsTransactionsMIDDLE TIERZero-effortOperationalInsightsServer metricsDiagnostics logsDATA TIERVIRTUALIZATION TIERINFRASTRUCTURE TIERHost metricsVM metricsContainer metricsConfigurationComplianceTickets and alertsSecurity and atformLogAnalyticsITAnalyticsAutomatedPreventative andCorrectiveActionsConfiguration andComplianceSecurity Monitoringand AnalyticsCopyright 2018, Oracle and/or its affiliates. All rights reserved. 18

critical ERP app which executes 100B of transactions annually Inefficient to work across legacy tools (Splunk, Datadog, cron etc.) to provide a unified view across different tiers, cloud and on-premises, supporting EBS, SOA, Tibco & Exadata Accelerated EBS Lift-and-transform Replaced Multiple legacy tools Log Analytics Application