Scheduler & Field Force Management - Applivon

Transcription

XcheduleMaxA SCHEDULERwithFIELD FORCE MANAGEMENTThe scheduling ofresources/jobs/projects/deliveries isautomatic and dispatched to the fieldworkers

Overview - XcheduleMaxMost businesses need to schedule something. It could be scheduling orders to deliver,technicians to work on jobs, trainers to classes, projects to teams, vehicles to drivers,repairman to repair works, engineers to maintenance etc. Very often, when the volumeincreases or changes occur , scheduling can become tedious, messy and time-consuming.Why not let scheduling automates itself?XcheduleMax by Applivon is a scheduler system that automates job matching, allocationand dispatch to resources. We understand that resources have constraints such asavailability, locations, skills, experiences etc, and so XcheduleMax takes all theseconstraints into account and other business rules defined by your company to run the mostoptimised schedule for you.It doesn't stop at just running the schedule, when all is well and good with the schedule, thejobs are allocated to the suitable resources and dispatch to them even while they are out ofoffice in the field.XcheduleMax enables you and your field force workers to access to real-time information,communication, changes, requests and actions all via the field force mobile app.Coordination between you and your field force workers are much improved to delivereffective and timely service.XcheduleMax is designed to be flexible and scalable to meet the unique needs ofcompanies.Chat with us today to find out moreemail: hedulingField ForceManagementApp

Customer ManagementManage customer details, requirements and locations. Given the access rights, thecustomer's information is searchable, viewable and editable anytime, anywhere on General features of the customer managementCustomer details,requirements andinstructionsSearchabledatabase allowsyou to have quickaccess to yourcustomer's recordPrice list bycustomer type andby service typeCustomercommunicationhistory, feedbackand review is keptfor traceabilityAll billing, paymentand refundtransactions by thecustomer arerecordedSales statisticsand report bycustomerCustomerdocuments inmedia files andpictures can bestoredCustomer'spersonal record issecured andprotected

Job ManagementBe on top of all the jobs in an organised wayso that you can respond timely to yourcustomers whenever necessary.Create and manage your job tasks andworkflow from quotation through invoicingwith resources, time and cost tracked forgreater business insights.How are your jobs managed?All at a glanceOptimize your resourcesView and manage all jobs in asingle screen. Whether iscompleted, scheduled, inprogress etc.Automatically match and assignthe suitable manpower to thejobs taking into consideration allthe constraints and businessrules defined.Manage contractsAsset ManagementRecurring jobs on contract canbe created automatically byfrequency, by fixed day of themonth etc, with the flexibility toamend it.Track and validate themovement of all yourequipments and fleets for thejobs

SchedulingThe system automatically matches and allocates resources (manpower and assets) to thejob and job tasks by priority queue. System generated notifications will be sent tothe allocated resources.PAYROLLRESOURCESJOBSschedulingScheduled job tasksThe jobs are automatically scheduled and displayed forapproval before they are dispatched to the resources or/andteam of resources. Drag and drop to make changes on thefly if needed.Mutliple viewsFlexibility to choose the type of views for the schedule. Theview selection include day, week, month, team, job, zone,individual etcSuggestionsAlternatives are suggested when the scheduled resource isunavailable at the last minute.Job dispatchThe jobs together with all details are dispatched to the fieldworkers via the field force management app. The field forceactivities are all tracked.PayrollAn optional integration to payroll for calculation of the actualhours worked, overtime and all other claims and allowances.

Field Force Mobile AppField force mobile app helps you and your field force workers to stay in control at all times.It streamlines communications between the office and the field force workers in a conciseand comprehensive way and automate work processes. The field jobs can now be moretransparent and traceable to serve customers better.Tracking field force activitiesJob is assigned with job details and request sent tothe field force worker. The field force worker acceptsthe job, assisted by the GPS in the app takes theeasiest and shortest route to the destination.The work is completed with all work descriptionentered and acknowledged by customer with digitalsign-off. He is now available to take another job bythe head office.schedulingAnywhere & everywhereYou can track all your field force activities realtime anywhere and everywhere withinternet connectivity.Digital payment & Customer ReviewImprove payment and cash handling with digitalpayment. Customer can make digital payment usingthe customer app. They can also provide feedback andreviews to help your company improve your service.

What Industries need this?Most industries that need to deploy manpower and resources to jobs, projects, tasks willneed this solution.Repair & Maintenance eeringCleaning ManagementPartTime/Contractualdomestic cleanersPest ailDistributor/TradingWholesaleManufacturerFood & BeverageOther ServicesTraining & ClassesEvent ManagementSecurity manpowerProject Management

Office22 Sin Ming Lane #06-76 Midview City Singapore 573969Sales Office3 Shenton Way Shenton House #22-09A Singapore 068805Tel: 6589 8939Email: team@applivon.comwww.applivon.com

Field force mobile app helps you and your field force workers to stay in control at all times. It streamlines communications between the office and the field force workers in a concise and comprehensive way and automate work processes. The field jobs can now be more transparent and traceable to serve customers better. scheduling