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Mission Statement““Volume 7 Issue 2 February 2011BUILD, SERVE, PROMOTETHE VENANGO AREA CHAMBER OF COMMERCE IS DEDICATED TOBUILDING, SERVING AND PROMOTING BUSINESS GROWTH FOROUR MEMBERS AND VENANGO AREA BUSINESSPhotos courtesy of“Building a Future for Venango Area Business!”
2BOARD OF DIRECTORSNEW MEMBERSALLEGHENY WELL SERVICE, INC.896 Victory Church Rd.Franklin, PA da StiglitzCategories:Oil and Gas Well ServicesPRESIDENTNICOLE RUSSELLNicole’s Bridal BoutiqueV.P.BOB RICHARDSOil Region RealtySECRETARYLORI SIBBLEEdward Jones Investments, Seneca OfficeTREASURERLINDA ANDERSONElectralloyROD ADAMSChanging Times Telephone ServiceDR. JOE CARRICOOil City Area School Districthigh wire media6758 State Route 38Cranberry, PA Wwww.facebook.com/highwiremediaContact:Lindsay JohnsCategories:MarketingDEBBIE ECKELBERGEROil Region AllianceKIRTLAND CANCER FOUNDATIONEMILY GILLMoxie MediaDAN ESTADTSeneca Insurance & NotaryDR. RAY FEROZClarion UniversityP.O. Box 108Franklin, PA cancerfoundation.orgContact:Beverly LakeCategories:Non-ProfitBUTCH HARGENRADERPepsi Bottling CompanyBETH HARMANNorthwest Savings BankDR. RYAN JACKSONGonstead Family ChiropracticPAYCHEXBILL KAPPAction Auto Service, Inc.5 Penn Center West, Suite 500Pittsburgh, PA ychex.comContact:Mandy Klapec KightlingerCategories:Payroll/HRROGER MCCAULEYUPMC NorthwestPATRICK PELLETIERWilliams InsuranceDAN PERTZD & R GlassSEND OUT CARDS1773 Warren RoadOil City, PA 16301P814.758.1542Espeed ontact:Debb KappCategories:Greeting CardsSCOTT SNOW4 Your Car Connection, Inc.STAFFEXECUTIVE DIRECTOR SUSAN WILLIAMSswilliams@venangochamber.orgOFFICE ADMINISTRATOR ASHLEY MCCAULEYashleym@venangochamber.orgVenango Area Chamber of Commerce (814) 676-8521 www.venangochamber.org
3THE BRICKS OF FRANKLIN NOW OFFERS FULL BARThe Bricks in Franklin is pleased to announce that they have received their liquor license! Now serving a full barof all of your favorite cocktails as well as a variety of popular wines, The Bricks is busy concocting some signaturecocktails that are sure to become some new favorites as well. The Bricks plans on holding various wine tastingsand cocktail parties in the New Year. Come in to enjoy your favorites or try one of their holiday specialties!OC WOMAN NAMED REALTOR OF THE YEARCynthia Moon, a broker with Gates and Burns Realty, has been named the 2010 Realtorof the Year by the Allegheny Valley Board of Realtors. The award is presented based onparticipation in local and civic activities and business accomplishments. She wassecretary of the Board of Realtors in 2010 and is active in the community and herchurch. She was also named Realtor of the Year in 1996. Moon resides near Oil Citywith her husband, Bill Moon Sr.HAGAN BUSINESS MACHINES LAUNCHES NEW WEBSITEThe new website will help promote managed print servicesHagan Business Machines of Meadville, Inc., a PA based documentsolutions provider, is pleased to announce the launch of their newlyredesigned website at www.hagan1.com. The site provides clientsimproved navigation, better organization and a comprehensiveoverview of the company’s offerings.“We are excited to let our client’s know about the new areas wherewe can help reduce costs with Managed Print Services,” said JayVerno, President of Hagan Business Machines. “The new site givesour current and potential clients a true snap shot of the value that wecan bring.”Over the past four years Hagan Business Machines has greatlyexpanded its portfolio of value-added solutions. Print Managementservices provide on-site support and supplies to fleets of laser printers for one low cost-per-page. DocumentManagement solutions allow clients to automate business processes with technologies like electronic forms andelectronic document management.Visitors can learn more about how they could benefit from Hagan's Managed Print Services program through aninformative pre-recorded webinar. The website also features the company’s complete portfolio of printers andmultifunction systems from Toshiba, Lexmark, HP, OKI, KIP, Risograph and Muratec. The website allows clientsthe ability to place service calls, order supplies and enter meter readings. Visitors can “get to know” the HaganTeam by viewing employee profiles, community involvement, awards, news and the company video.The website design project was completed by Dealer Marketing Systems (www.dealermarketingsystems.com),an agency providing marketing services to office technology resellers. Verno is enthusiastic about thefuture. “As technology continues to evolve, Hagan is committed to bringing our clients the latest innovations toimprove their business. This website is a part of our ongoing effort to communicate these advances to ourclients.”Hagan Business Machines provides solutions to help companies manage document printing and storage. Thecompany offers a complete line of document processing technology including copying systems, facsimilemachines, printers, multi-functional products and all related technical service support and supplies.“Building a Future for Venango Area Business!”
4 by Vantage1 Seneca StOil City, 7.1222fx: 814.677.0491 Home AutoAREA OB/GYN PRACTICES JOIN TOGETHER ATUPMC NORTHWEST TO ENHANCE SPECIALTYCARE FOR WOMENTwo of the area’s largestobstetrics/gynecologyphysician practices willjoin together as onepractice–MageeWomen’sSpecialtyServices at UPMC Northwest. They will enhance UPMC Northwest’sdelivery of specialty care services for women. Life Commercial Group And Others.Check Us Out.Call. The five OB/GYN physicians of these practices are James Ham, M.D.,William McGrail, M.D., and Eric Fackler, M.D., joined by John Myers,D.O., and Bart Matson, D.O. They will perform all deliveries andsurgeries at UPMC Northwest in Seneca.In addition, a board-certified perinatology physician will beginproviding high-risk pregnancy care at UPMC Northwest in the nearfuture. And, John Comerci, M.D., a gynecologic oncology specialistwho already sees patients in the UPMC Cancer Center at UPMCNorthwest and performs surgery at UPMC Passavant in McCandless,will begin providing care at the hospital’s OB/GYN office location inFranklin in February.“This integration expands our advanced specialty care services towomen and families of northwestern Pennsylvania, backed by thestrength of Magee-Womens Hospital of UPMC,” said DavidGibbons, president of UPMC Northwest. Local physicians canprovide local care while collaborating with world-renowned UPMCState Farm Providing Insurance and Financial ServicesHome Office, Bloomington, Illinois 61710Sandy K. Hovis, LUTCFAgent857 Allegheny Boulevard, P.O. Box 310Reno, PA 16343specialists on a myriad of services. For example, neonatology carewill soon be available at UPMC Northwest via telemedicinetechnology.“UPMC Northwest proudly continues its commitment to providingthe most advanced care close to home for the residents of ourregion,” added Mr. Gibbons.814 437 2716 Toll Free 888 437 2718Fax 814 437 2950Like a good neighbor, State Farm is there. Venango Area Chamber of Commerce (814) 676-8521 www.venangochamber.org
5THE HR GROUP MONTHLY MEETINGSThe HR Group is inviting businesses to join them for an upcomingmeeting. This group of local Human Resources Professionals meetsmonthly to network, share ideas and common concerns regardingworkplace issues and trends. There are guest speakers every othermonth. Meetings are held at local restaurants, usually midmonth ona Wednesday or Thursday. A nominal fee is requested and lunchesare Dutch treat. Current participants share that there is benefit inhaving the insight of other professionals while navigating the laws,regulations and questions that come up in the daily course of work.716 East Second Street Oil City, PA 16301(814) 677-4005 www.fscas.orgOur services include:Adoption ServicesHome & Community HabilitationAlternatives to ViolenceThe HEIGHTS ProgramBig Brothers Big SistersOil City P.R.E.P. ProgramDrug & Alcohol ProgramsPPC Violence Free NetworkFamily Foundations ProgramSupervised VisitationGeneral CounselingVenango Fatherhood InitiativeGiving Strength to Families Since 1887The next networking meeting will be held February 23rd and thenext guest speaker meeting will be March 17th. If you areVenango Internal Medicine - UPMCinterested in learning more or attending a future meeting, contactBrook Siar, HR Director for FrenchCreek Production at 814-4371808 ext 105.One Memorial DriveOil City, PA 16301814-676-8571Stuart Shapiro, MD, Alison Dilks, MDAMAZING FOODS CAFÉ HOSTSVALENTINES DAY DINNERAmazing Foods Café will be open Saturday, February 12th for a veryspecial Valentine’s Dinner. The door will open at 5 and we will beserving until 9pm. Reservations are appreciated by calling 437Food. BYOB.Enjoy an elegant, romantic dinner in the comfort of their“home”. Amazing Foods Café is located at 1327 Elk St, Franklin.Hope to see you there, and Happy Valentine’s Day!and Robert Wolbert, CRNP are committedto providing satisfying, high-quality carefor you and your family.GILLCONSULTINGHuman Resource Management Strategic PlanningBusiness Development Customized Training ProgramsEmployee Relations Executive CoachingRoute 8, Reno, PA 16343(814) 676-5566iBelong101 N. 13TH STREETFRANKLIN432-4091iBelong25 E. FIRST STREETOIL CITY676-4504“Building a Future for Venango Area Business!”
CHAMBER BOOK CLUB: NEVER EAT ALONEAnyone who has found success in business or community will likely testify that theydid not achieve success alone. It is through valuable relationships and a giving spiritthat one accomplishes their goals and enjoys the experience. Chambers ofCommerce are known for their focus on providing quality networking events,however the art of good networking does not always come naturally.We invite members to join us in reading Never Eat Alone and Other Secrets toSuccess, One Relationship at a Time, by Keith Ferrazzi. At the recommendation ofboard member Joe Carrico, we will read this book and then meet for some lightdiscussion and networking of our own. The book is available on www.amazon.comand is also available for kindle. If you would like to join us but would prefer not topurchase the book, contact Susan at the chamber to arrange for a loan.About the book:Do you want to get ahead in life? Climb the ladder to personal success? The secret, master networker Keith Ferrazziclaims, is in reaching out to other people. As Ferrazzi discovered early in life, what distinguishes highly successful peoplefrom everyone else is the way they use the power of relationships--so that everyone wins. In "Never Eat Alone," Ferrazzilays out the specific steps--and inner mindset--he uses to reach out to connect with the thousands of colleagues, friends,and associates in his address book, people he has helped and who have helped him.Planning to read along? Call or email Susan at 814-676-8521 or swilliams@venangochamber.org. The meeting date will beplanned at the convenience of those participating, early in March. We’d welcome your recommendation for our next greatread.BELLES LETTERS CLUB CELEBRATES GROWTHMarge Conn, President and the 2010-2011 Board of Directorsare celebrating the Club’s recent growth. Thirteen newmembers joined, the rentals for both the front room andballroom are on the rise and exciting programs are beingenjoyed.February 11 is Craft Day at the Club. Jenny Milliken and MargoHouston will provide the music, Shirley Buchholz will conductthe Memorial Service and Linda Lineman will conduct a minichina paint class.For further information about the Belles Lettres Club call677-3074.Venango Area Chamber of Commerce (814) 676-8521 www.venangochamber.org
VENANGO CATHOLIC PARTICIPATES IN MARCH FOR LIFEMonday, January 25th, 17 Venango Catholic High School students attendedthe March for Life in Washington, D.C. The March for Life, a peacefuldemonstration to protest abortion which has been taking place annually on ornear the January 22nd anniversary of the Roe v. Wade decision, has been ayearly tradition for VC students. Currently, the limited numbers of bus seatsavailable are offered to VC seniors first, and then to other students if any seatsare left. The VC group joined a larger group of area participants who leftSunday evening at 11:30pm from the K of C, and returned Monday eveningaround midnight.The March itself begins at 2pm, with participants gathering on the National Mall around noon. This year’s March for Lifedrew over 300,000 participants, and was one of the largest groups in the March’s 30 year history. Students have theoption of touring the D.C. area in the morning, as well as listening to pro-life speakers.NORTHWEST PENNSYLVANIA OIL & GAS HUB TASKFORCEOn February 9th, 2011 at the Miller Training/Sperian Fall Arrest Systems, Inc, there willbe “Showcasing the Education Opportunities and Facilities in Northwest PA”. Theshowcase is geared toward the Human Resource Departments, Training Departmentsand the Safety Training personnel of the Oil and Gas Companies. The program will startat 10 AM. The facility is locatied at 1345 15th Street, Franklin, PA 16323. For moreinformation, please contact Lance Hummer at lhummer@keystonecec.org, or by phoneat (814) 677-4427, (814) 678-5069.“Building a Future for Venango Area Business!”
8HOLIDAY INN EXPRESS & SUITES225 Singh DriveCranberry, PA 16319814.677.2640 65 RoomsIndoor PoolWireless High Speed InternetDeluxe Hot Breakfast BuffettMeeting Facility for Seating up to 60WWW.HIEXPRESS.COM/FRANKLINPACranberry7029 US 322814.676.8600Pleasantville102 East State St814.589.7111Franklin1301 Liberty St814.43.2195TitusvilleSpring & Franklin Sts814.827.3671Oil City259 Seneca St814.676.5736Oil CityOne East First St814.676.5648www.northwestsavingsbank.comMEMBER FDICQUALITY INN & CONFERENCE CENTER1411 Liberty Street (Route 8)Franklin, PA 16323Reservations: 800.535.4052Ph: 814.437.3031Benjamin’s RestaurantFrench Creek TavernDeluxe Continental BreakfastWireless High Speed InternetKing, Queen & Jacuzzi SuitesLargest first class banquet & meeting facilities in thearea; seating up to 400 in our Grand BallroomWWW.CHOICEHOTELS.COMDiscounted Trash Service(814) 265-1975(800) 338-8971Commercialand ResidentialServicesapothecary2 Spring StreetOil City, PA814-676-3731 25 CouponValid toward anyTemporary Container.Just mention this ad.KAPP ALLOY & WIRE RECEIVESDEP GRANTKapp Alloy & Wire, a leading solder, spraywire, and Babbittmanufacturer located in Oil City, PA, recently received a 7,500grant from the Department of Environmental Protection (DEP).The grant will help to upgrade the heating and ventilationsystem in Kapp’s production buildings.“Our old gas forced air heating system is 75 percent efficient,and the new radiant system is over 95 percent efficient,” saidJack Crawford, the Kapp Alloy CEO. “The energy and costs savings are substantial, and the payback period for our facility willbe very short,” Crawford added. The funding was one of fourgrants awarded to small businesses in Venango County.The grant was awarded as part of a larger announcementthat included grants for over 90 small businesses acrossPennsylvania. Some benefits of the over 500,000 in total funding, include: 1.3 million kilowatt-hours of electricity saved;110,421 therms of natural gas saved; 28,000 gallons ofpropane saved; 26,000 gallons of kerosene and fuel oil saved;40,741 gallons of diesel fuel savings; and a reduction ingreenhouse gases by nearly five million pounds.About Kapp Alloy & WireFor over 60 years Kapp Alloy & Wire has manufactured the highest quality solder and flux. Whether producing customalloysand fluxes for aluminum soldering on NASA’s Apollomissions, or new standard alloys for today’s lead-freeelectronics, Kapp’s unique Precision Microcasting processyields unparalleled high purity solder.Improved soldering efficiency, less downtime and cleanup, andfewer rejected parts create a higher quality final product and amore consistent performance – culminating in real savings forKapp customers. For more information on Kapp Alloy & Wire’sproducts andcapabilities,please contactJack Crawford at800.327.6533 Convenient outside drop box We fill UPMC prescriptions Free pick-up and delivery ofprescriptions Now selling Postcard HistorySeries BooksVenango Area Chamber of Commerce (814) 676-8521 www.venangochamber.org
9CHAMBER ONLINE STORENow allows members to pay their dues online, or registerfor events and mixersWe are pleased to now offer members the convenience ofonline registration at the chamber's new website er.org provide direct access to theappropriate forms for event registration and paymentprocessing. Additionally members can renew membershipand process online payments for sponsorship and advertising with the chamber. The first time using the site youare prompted to register, completing contact informationthat will be stored for future transactions. The option toproceed as a guest is always available but completing theregistration will expedite future uses of the site.Of course we welcome members to use the method youare most comfortable with, including fax, mail, email andphone orders, when doing business with the chamber,but online processing offers a convenience that many customers will appreciate. Registering several attendeesfrom a single business is easy and you can completeseveral transactions at one time by using the shoppingcart. Another advantage of using online payments is yourimmediate confirmation and receipt and paymenthistory. We welcome inquiries about using the site as wellas suggestions of how to make the site even better. mber.org/catalog.Sears, The Bon-Ton, JCPenney,Dunham’s Sports & much more!6945 U.S. Route 322Cranberry, PA 16319General Info: (814) 676-2353Leasing Info: (814) -2000 CRANBERRY MALLThe FUN BankFirst United National BankFRANKLIN814-437-5758OIL CITY814-676-8647CRANBERRY814-678-1115Offices also in Fryburg, Clarion and New BethlehemThe Oil Region’s Best Mix!217 Elm Street, Oil City, PA 16301800.483.6264 www.oilregion.org484 Allegheny Blvd. Suite A Franklin, PA 16323Phone: (814) 432-2188 Fax: (814) 437-9372Donna Rapp105 East First StOil City, PA 16301(814) 676-1151Financial AdvisorsLori SibbleRte 257, Seneca CommonsSeneca, PA 16346(814) 677-4880“Building a Future for Venango Area Business!”
10BUILD, SERVE, PROMOTEThe Board of Directors of the Venango Area Chamber of Commerce have recently engaged in several planningsessions, to explore how to better carry out the mission of the chamber. This process has included a thoroughreview of past strategies along with in-depth discussions about chamber products and services. With new boardmembers appointed for 2011 and the leadership of the newly seated Executive Committee, there is a renewedcommitment the chamber's mission.The Venango Area Chamber of Commerce is dedicated to building, serving, and promoting business growth forour members and Venango Area Business.A first priority for this board is to form a Business Advocacy Task Force. This group will work to identify the keychallenges for business success in Venango County and develop programming and initiatives to address theseissues aggressively. The first step will be an invitation to members to participate in discussions about obstaclesthat prohibit business creation and expansion, locally and regionally and to define the chamber’s role indeveloping an approach to address issues. The first of these events are planned for March. More details will beshared soon.Additional initiatives include educational and networking programs that will provide members with promotionalopportunities, while providing valuable information to help your business be successful.The staff, board and chamber ambassadors will be reaching out to members to find out how our services aremeeting business needs.FLEX (Future Leaders and Entrepreneurial Exchange) and intern programs will continue to be a focus of thechamber, as we seek to build a strong workforce for the region. The Chamber’s history of supporting our youngprofessionals is evidenced by their strong representation on the current board of directors and their provensuccess in business.The Venango Area Chamber of Commerce will continue to operate to the highest of standards in order to providemembers and the community with excellent service. We will closely examine each existing program and explorenew ways to better serve our membership.We are confident that with your support and involvement the Venango Chamber will continue to grow inmembers, providing the base for increased programs that support business success in the Venango Area. If youare looking for ways to leverage your chamber membership or to simply be more involved, contact SusanWilliams, Executive Director today.MARK YOUR CALENDARSWomen of Wine & WellnessTuesday, February 8, 20115:00 PM - 7:00 PMDeer Creek Winery3333 Soap Fat Rd, Shippenville, PANational Transit Open StudiosSaturday, February 12, 201112:00 PM - 5:00 PMTransit Building206-210 Seneca Street, Oil CityFull Moon Night HikeSaturday, February 19, 20116:00 PM - 9:00 PMNature Lodge, Two Mile Run471 Beach Rd, Franklin, PA 16323'Running for Local Office'Thursday, February 10, 20116:00 PM - 8:00 PMVenango County Fairgrounds867 Mercer Road, Franklin, PA4th Annual Oil Country BluegrassFestivalFebruary 18, 19, 20, 2011America’s Best Value Inn & Suites1 Seneca Street, Oil City, PAW.I.L.D. Women's ConferenceFriday, March 25, 2011Erie’s Bayfront Convention Ctr.1 Sassasfras Pier, Erie, PAVenango Area Chamber of Commerce (814) 676-8521 www.venangochamber.org
11high wire media OFFERS MARKETING, PR, DESIGN SERVICES TO MEMBERSThe Chamber would like to welcome highwire media, a marketing and graphic designfirm. Marketing is a frequently over lookedaspect of small business. Lindsay Johns,owner of high wire media, would like tochange that. Public relations and marketingare about more than advertising and flashylogos. They are often responsible formaking the first impression with a potential customer and creating a public image for a business.Advertisements can be expensive, but high wire media specializes in taking advantage of the vast opportunitiesin social media that are completely free. The more accessible a company is the more likely consumers are tospend money with that company. There are more than 500 million active social media users. How can acompany pass up that kind of opportunity?Lindsay has many skills that can help skyrocket your image. She is a talented graphic designer, photo editor andvideo editor. She has experience in designing print advertising, video advertising, brand management, mediawriting, event planning and image management.Lindsay offers initial consultations free of charge and her services are budget friendly. Contact her atlindsay.highwiremedia@gmail.com for more information and ideas on how to take your business to the nextlevel.PAYCHEX TAKES THE STRESS OUT OF PAYROLLThe chamber welcomes new member Paychex. With its 41year history, Paychex offers a complete line of payroll andhuman resource products and services. Mandy Kightlinger,a native of Venango County, serves as the Sales Consultantfor our region. At its beginning, Paychex focused on serving small business, with customers who employed 1to 5 people. Along with its expansion to over 100 locations, the Rochester based company now has clients ofall sizes, but continues to offer the same personal touch that creates trust with its customers. For businesseswho are seeking a solution for their payroll processing and related services, Mandy will meet with the businessto make sure that each step is handled perfectly, beginning with the hand delivery of their first payroll. Allpayroll processing is done regionally. New customers of Paychex will receive Mandy’s continued care, as sheintroduces them to those partners at Paychex who specialize in Human Resources, Health & Benefits,Insurance and Retirement services.Rest assured that with Paychex your payroll will be processed correctly, with all appropriate tax requirementsmet, eliminating any possibility of penalties being incurred. Along with these services, Paychex can assist withevery step along the way, from recruiting to retirement. For those who only need the basic payroll processing,all the applicable tax forms will be provided for you to submit in the manner that you are most comfortablewith. They also are happy to work with customers to their comfort level of submitting payroll via email, fax ormail. If you are looking for the perfect solution to your payroll needs, Contact Mandy at (814) 758-6563 or byemail at mkightlinger@paychex.com. Paychex is located at 5 Penn Center West, Suite 500, Pittsburgh, PA15276. Visit them online at www.paychex.com“Building a Future for Venango Area Business!”
PRSRT STDU.S. POSTAGE41 MAIN STREET P.O. BOX 376 OIL CITY, PA 16301PAIDPERMIT # 280Address Service RequestedThis Calendar of Events is brought to you by:CS Technologies Plus & 4 Your Car Connectioncstechplus.comComplete Technology Solutionsofo me2803 State Route 257 Seneca (814) 677-2447hFebruary 17:February 21:February 23:February 25:Board of Directors Meeting, 8amFLEX Meeting, 5pmAnnual Dinner, 5:30pm, Cross CreekResortDeadline for Member News andInsertsCOMMUNITY CALENDAR OF EVENTS AVAILABLEAT WWW.VENANGOCHAMBER.ORG/CALENDARMarch 17:March 17:March 21:March 25:March 25:Board of Directors Meeting, 8amMixer - Farmers National Bank ofEmlenton 5-7pmFLEX Meeting, 5pmDeadline for Member News andInserts“FLEX Presents” Young ProfessionalsCOMMUNITY CALENDAR OF EVENTS AVAILABLEAT WWW.VENANGOCHAMBER.ORG/CALENDARSALES! SERVICE! TOWING!CARS * TRUCKS * VANS * SUVSWE FINANCE!CRANBERRY, PA814-678-DEAL (3325)WWW.4YOURCARCONNECTION.COMSTRIVING TO BE “THE VERY BEST!”SERVICE SPECIALS: 19.95 OIL CHANGE 19.95 PA STATE INSPECTIONON MOST 2 & 4 DOOR PASSENGER VEHICLES 24.95 FORSUVS/CROSSOVERS/TRUCKSThe Venango Area Chamber of Commerce is dedicated to building, serving andpromoting growth for our members and Venango Area Business.Venango Area Chamber of Commerce (814) 676-8521 www.venangochamber.org
Providing Insurance and Financial Services Home Office, Bloomington, Illinois 61710 Like a good neighbor, State Farm is there. Two of the area's largest obstetrics/gynecology physician practices will join together as one practice - Magee Women's Specialty Services at UPMC Northwest. They will enhance UPM Northwest's
