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AN I N-D EPTH VI EWCleo Cleo Harmony - An In-Depth View1

OVERVIEWA B O U T T H I S PA P E RMany companies todayhave a number of B2B,application, cloud, and bigdata integration processesthat they must maintain. ITdepartments are supportingcomplex and inefficientinfrastructures in whichsystems have been grownand cobbled together,creating a complex variety oftools and interfaces requiredto run the business. CleoHarmony is the solution tohelp you weather the storm.This paper describes the keyfeatures to Cleo Harmonyand how integration worksfor our customers.Remove Complexity and Take Control of Critical Data FlowsIn a business environment where growth is fueled by new markets, new lines of business, mergers,and acquisitions, companies are faced with the daunting challenge of how to support growthwhile managing a complex “spaghetti” infrastructure. Enterprise integration solutions enable youto support and manage your data flows with the governance and security you require, while alsosupporting the scalability and reliability needs of your business. The Cleo Harmony enterprisescale solution, part of the Cleo Integration Suite, ensures the end-to-end integration necessary tomeet business and regulatory requirements. It also enables 100% uptime, enhanced visibility, andseamless integration of disparate systems for ultimate scalability as your business expands.With the Cleo Harmony solution, you can: Manage your data flows throughsecure, multi-industry protocols. Govern and secure your data tomeet regulatory, industry, and partnercompliance requirements, making sureyour system and business are alwaysready for an audit. Help drive 100% uptime with scalability,high availability, and load balancing. Support pro-active responsiveness andimproved decision-making throughreal-time visibility dashboards. Stay on top of system health andreceive alerts based on systemperformance or partner metrics, suchas Service Level Agreements (SLAs),Key Performance Indicators (KPIs), andtrading partner scorecards. Enable integration with a variety ofinternal systems (ERP, ESB, legacy EDI,applications, cloud solutions, etc.)because the Cleo Harmony solutionis vendor- and technology-agnostic andaccepts a wide variety of protocols.Move View Act Most integration solutions in the marketplace focus exclusively on moving data. With the CleoHarmony solution, you also get the ability to view and act on the data that runs your business,increasing efficiency and eliminating downtime. You can monitor and track performance metricsfrom both an IT and business perspective, as well as act on data via reports and real-timedashboards based on your business needs. Leadership in today’s information-overload mode ofbusiness requires the ability to quickly filter the right information, detect changing conditions, andpredict outcomes. By putting Cleo to work in your company, you are enabling faster and moreinformed decision-making to be a critical success factor.Adapt to Business NeedsThe global market is increasingly competitive and chaotic. The Cleo Harmony solution can helpprovide the adaptability you need to support current and future growth opportunities by enablinga long-term, sustainable infrastructure for multi-enterprise integration. Whether connectingto internal systems, including ERP, legacy EDI, ESB, internal applications, or various externaltrading communities, the Cleo Harmony solution provides the management, security, visibility, andcontrol required to ensure that your business is always ready and able to quickly onboard newpartners and handle new requirements. You can control SLAs and eliminate payment delays andperformance gaps that can affect your business.2Cleo Cleo Harmony - An In-Depth View

The Cleo Harmony ArchitectureFlexibly Enable Modern Business IntegrationAs a comprehensive, multi-enterprise integration platform, the Cleo Harmony solution supports B2B, application, cloud, and bigdata integration use cases. B2B integration: Future-proof your infrastructure while supporting business growth and community management with an agilesolution that governs, secures, and reports on the data moving through systems inside and outside the enterprise. Application integration: Rationalize your application interfaces to ensure business-wide interoperability and integration with yourcritical applications, including Salesforce, Oracle, SAP, and others. Cloud integration: To flexibly meet the growing demand for cloud computing scenarios, the Cleo Harmony solution supportsintegration patterns deployed on-premises, in the cloud, or in some combination. Big data integration: Centrally manage, track, and govern the movement and format of big data, in the right sequence forthe right purpose, into and out of Hadoop, Amazon Web Services, and other platforms while ensuring enterprise-grade security,authentication, and high availability.Access Via Web PortalAs part of partner enablement, partner access can be provided via Cleo Portal – a web portal that requires no investment on thepart of your trading partner and makes doing business with you easy. The Cleo Portal can be easily customized to reflect yourbrand, then deployed and accessed from anywhere to ensure the data you receive is managed end to end — securely, reliably, andon time.The Reliability You NeedThe fact is, 100% uptime is now the expectation rather than the goal. In order to ensure the availability and reliability required byyour business and extended ecosystem, the Cleo Harmony solution includes high availability and load balancing to ensure thatthe system is “always on.” It also includes Cleo Dashboards to enable you to monitor system and data health in real time as datamoves throughout your ecosystem.Cleo Cleo Harmony - An In-Depth View3

CLEO HARM O NY SO LUTI O N SU M MARYBusiness benefits, driversCleo Harmony capabilitiesAdditional detailsEase of Use Multi-protocol support Natively available protocol set (over 20, including file,message, cloud, big data, and database integration) Easy setup for connections Multi-level user access Single point access management Single integrated solution for file transfer and visibility LDAP/AD integration Centralized certificate management Preconfigured hosts URI based multi-location integration capability User-friendly Web administrationA single platform providescomplete protocol support,security, end user authentication/single sign on, and visibility/dashboards/reporting.Visibility Web-based UI level access control for all usersReal-time file trackingSLA KPI monitoringDashboard view for all system activity, in real timeExpansive library of preconfigured reportsOut-of-the-box configuration options for business viewrequirements Third-party data source integration capabilities Ability to view historic data for trend analysis Metadata extraction capability and presentmentCleo Harmony enterprise filetransfer solution provides thevisibility modules and Web-baseduser access out of the box withpre-built libraries that can beconfigured to meet the businessneeds. Cleo Dashboards extendssubstantial customizationfeatures without the need forProfessional Services.Monitoring and Alerting Web-based UI level access control for all users System health monitoring views for application and serverlevel KPIs SNMP traps for network operations center ticketing andalerting SNMP versions 1, 2, and 3 supported SNMP can be used to monitor trading partner status Email and text-based alerting for operations teams Track all system-level schedules and actions from Web UI Perimeter-level visibility for proxy application Protocol and network connection level monitoring Ability to view historic data for trend analysis Common Event Format support for integration into anyCEF-supported security analytics toolsAs stated under visibility, CleoHarmony enterprise file transfersolution provides the monitoringmodules and Web-based useraccess out of the box withpre-built libraries that can beconfigured to business needswith out-of-the-box controls. Trading partner level monitoring and alerting Centralized log aggregation and support incident trackingwithin the product Centralized patch update process with customer specificpatch release management Support for trend analysis and metadata tracking forbusiness views Enable business-level SLAs for all file transfers, includingstatic files and directories 92% issue resolution during tier 1 analysisCleo Harmony enables enterpriseclass issue identificationmechanisms and patch updatemethods from the applicationUI. Product enables noninvasiveupgrades. The product alsosupports trending analysissupport on a host or partnerbasis.Issue Resolution4Cleo monitoring assists with99.95% application uptime as wellas ensuring optimal applicationresource utilization for a businesscritical applications. This enablesproactive issue resolution.Cleo Cleo Harmony - An In-Depth View

CLEO HARM O NY SO LUTI O N SU M MARYBusiness benefits, driversCleo Harmony capabilitiesAdditional detailsSecurity Perimeter layer security model with Cleo VLProxy Highly varied algorithm support for any platformcompatibility Connection pool-based system with support for forward,reverse, and forward-reverse proxy Multi-protocol support for proxy integration IP filtering capability Dynamic Black Listing, manual or automaticresponsiveness Network bandwidth management capability at a mailboxlevel PGP and XML encryption handling capabilities Portal-based high-volume content managementcapabilitiesAward-winning support modelwith best-in-class security modelin a single-platform solution.Support for CertificateAlgorithms and Formats RSA DSA X.509 (CER, DER) PKCS #7 (P7B) PKCS #8 (PEM, P8) PKCS #12 (P12)Data Integrity Algorithms MD2 MD5 RIPE-MD-160 SHA-1 SHA-2 (256, 384, 512) CRC-32Security Features Open PGP and XML dataencryption for all protocoltransmissions and files at rest No open inbound ports to theDMZ No data stored in the DMZ TLS and SSL connectionsecurityEncryption Algorithms RC2 (40, 64, 128) Blowfish CAST5 DES TripleDES AES (128, 192, 256) Twofish RC4 (40, 60, 128) SEED Camellia (128, 256)Key Exchange Algorithms PSK DH, DHE RSA ECDH, ECDHECertifications Drummond Certified AS2, AS3and ebMS 2.0 Odette Certified OFTP2Validations Validated to FIPS 140-2Cleo Cleo Harmony - An In-Depth View5