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Cleo Integration CloudTechnical Data SheetEliminate the friction, complexity, and effort for ecosystem integrationCleo Integration Cloud simplifies ecosystem integration, providing maximum agility and insight to enable multi-enterprise business workflows, such asorder-to-cash (OTC), load tender-to-invoice, and procure-to-pay. Cleo offers powerful capabilities designed to eliminate integration friction and complexitywhile increasing business readiness, process adaptability, and business-process enablement across your ecosystems. Cleo’s single, cohesive platformhelps your business: Rapidly onboard partners, systems, marketplaces, applications, and data for creation of streamlined integration workflows Drive intelligent decision-making and comprehensive trading partner community governance with real-time visibility through content-rich and contextaware operational views Accelerate the creation of new revenue streams by rapidly defining and driving new business outcomes tied to optimized business processes such asorder-to-cash or procure-to-pay Eliminate operational complexity with flexible deployment models by utilizing services managed by Cleo in combination with self-service elements foroperational control and insightEcosystem Integration Platform ArchitectureCleo Integration Cloud is a cohesive ecosystem integration platform centered on core capabilities to orchestrate end-to-end multi-enterprise workflows.1 2019Cleo. Allrights reserved.is a trademarkCleo. Otherarepropertythe propertyof theirrespectiveowners. 2020 Cleo.All rightsreserved.Cleo is aCleotrademarkof Cleo.ofOthermarksmarksare theof theirrespectiveowners. 1.815.282.7695 1.815.282.7695cleo.comcleo.com1
Core CapabilitiesIMPROVE ECOSYSTEM COMMUNITY GOVERNANCEAt the center of Cleo Integration Cloud is a set of core capabilities todesign, deploy, operate, and optimize end-to-end business workflows.Dynamically manage integrations across external ecosystem partnersROUTING AND ORCHESTRATIONDynamic data movement of multi-enterprise, multi-application dataflows that power business ecosystems Protocol connector depth and preconfigured trading partner connections Batch and real-time transfers; scheduled and event-based Secure content collaboration and file acceleration Rapidly adapt to meet evolving trading partner change requirements Handle any integration demandRAPIDLY ONBOARD PARTNERS AND APPLICATIONSEliminate complexity to save time and resources in onboarding Increase onboarding and migration process automation Simplify design-time and onboarding workDATA MAPPING AND TRANSFORMATIONSPEED UP TIME TO REVENUEMulti-pattern data integration that helps drive revenue-creating businessprocesses through optimized integration, including order to cashAccelerate multi-enterprise trading partner and application integration Any-to-any data mapping and transformation Diverse support for EDI and non-EDI format requirements B2B and API-based integration capabilitiesPROCESS DESIGN AND DEVELOPMENTMulti-enterprise EDI and API-based integration for complete integration,and streaming and batch dataflow management Fully-managed service integration development Intuitive application integration process design and development Data looping and conditional constructs for complex-API batch andstreaming processesPERSONA-BASED VISIBILITY AND INSIGHTSComprehensive visibility across end-to-end business processes thatenhance business insight and drive better decision-making Real-time operational and business activity views for business andtechnical users Metrics to rapidly identify new revenue opportunities Provide critical data-based value to your ecosystem of partners,suppliers, and customersECOSYSTEM-ORIENTED COLLABORATIONEliminate the black-box approach to integration, and maintain operationalcontrol over your trading community and integration environment Provide secure access to operational visibility Communicate directly with key stakeholders both internal and external Collaborate with key external trading partners to drive new revenueKey Business OutcomesCleo Integration Cloud empowers technical and business users to deliverbusiness outcomes that result in improved customer experiences andstronger ecosystem partnerships.OPTIMIZE EXCEPTION MANAGEMENTTake direct action to proactively address issues Hands-on troubleshooting to ensure critical response-time SLAs Share tickets and collaborate to accelerate resolution Streamline and automate integration across entire business processes Simplify design-time by eliminating custom codingKey Technical OutcomesThe depth and breadth of the technical capabilities empowersorganizations to deliver technical outcomes with ease, resulting inimproved organizational agility.CREATE FRICTIONLESS END-TO-END PROCESSESBusiness process optimization and integration on a single platform Optimize key revenue-driving business processes Enable integration that spans business and operational ecosystemsORCHESTRATE AND AUTOMATE INTEGRATION FLOWSConnect and integrate partners, SaaS, and legacy systems for seamlessintegration across your ecosystem Increase data accuracy and reliability Leverage a rich and diverse library of business and application connectorsCENTRALIZE THE FULL ISSUE LIFECYCLETake direct action with self-service exception management Resend, reprocess, and share transactions with trading partners andinternal stakeholders Single pane of glass for all stages of the support processELASTICALLY SCALEGain the power of resilient web-scale platform technologies Support propulsive business growth Flexibly scale and dynamically adapt to meet peak seasonal demand99.95% UPTIME SLAAdvanced support for always-on business continuity Maintain highly available, highly reliable relationships across yourecosystem Avoid data loss, and enable disaster recovery and event handlingEXCEED PERFORMANCE SLASMeet even the most stringent SLAs tied to your integration performance Tighten process orchestration to eliminate white space Sync data across systems, reducing errors and manual intervention2 2019Cleo. Allrights reserved.is a trademarkCleo. Otherarepropertythe propertyof theirrespectiveowners. 2020 Cleo.All rightsreserved.Cleo is aCleotrademarkof Cleo.ofOthermarksmarksare theof theirrespectiveowners. 1.815.282.7695 1.815.282.7695cleo.comcleo.com2
Business Ecosystem ConnectorsCRM SalesforceCleo centralizes and supports diverse business and applicationintegration needs on a single platform, offering enhanced integrationcapabilities through hundreds of available connectors designed toflexibly integrate your partners, applications, on-premise systems, dataand infrastructure.E-Commerce platforms and marketplaces Amazon Marketplace Magento ShopifyPRECONFIGURED MULTI-ENTERPRISE CONNECTORSEliminate manual onboarding processes and speed the time to value withprebuilt connectors to accelerate your ability to do business across theworld’s largest supply chain ecosystems.RETAILLOGISTICSWHOLESALE Walmart Target Amazon XPO UPS FedEx Sysco Reinhart Cardinal HealthERP Acumatica NetSuite Oracle E-Business Suite Oracle JD Edwards EnterpriseOne SAP R/3CIC AGENTAnd hundreds more trading partner connections for every industry.Support hybrid integration and connect private infrastructure with mTLSencryption, x509 certificate exchange, and control in the cloudSUPPORTED B2B/EDI STANDARDS File system integration Database integrationANSI X12 *Includes VICS and UCS subsetsINTERNET PROTOCOL CONNECTORS 002001002002002003002004003010003020 003030003040003050003060003070004010 004020004030004040004050004060005010 005020005030005040005050006010006020 006030006040006050007010007030007050 D 04AD 04BD 05AD 05BD 06AD 06BD 07AD 07B D 08AD 08BD 09AD 09BD 10AD 911D 912D 921 D 93AD 93BD 932D 94BD 95BD 97AD 97BD 98A D 98BD 99AD 99BS 93A090001090002091001091101EDIFACT D 00AD 00BD 01AD 01BD 01CD 02AD 02BD 03BLeverage standard data transfer protocols to universally move data withtime-tested security HTTP, HTTPsFTP, FTPs client/serverSFTP (SSH FTP) client/serveremail (SMTP/SMTPs)BUSINESS PROTOCOL CONNECTORS AS2SMART INTEGRATIONSAccelerate the optimization of dynamic end-to end business processes,simplifying EDI-to-ERP integration with fully-formed, prebuilt workflowsfor order to cashTRADACOMS9NON-EDI XML / cXML iDOC JSONGain speed in business transactions by utilizing protocols with builtin business controls including digital receipts and signatures for yourbusiness document exchanges Flat file (singleformat, delimiter,single / multi-record) Database Spreadsheet CSV AcumaticaOracle JD Edwards EnterpriseOneOracle NetSuiteSAP R/3Operational Ecosystem ConnectorsIntegrate your entire ecosystem. Achieve frictionless integration withflexible and versatile connectors to enable on-premise and cloudapplication integration use cases, supporting a wide array of moderntechnical or business requirements.APPLICATIONSSeamlessly connect and integrate data across critical cloud applicationsand core on-premise business systems to rapidly configure andorchestrate frictionless, fully-automated integrations3 2019Cleo. Allrights reserved.is a trademarkCleo. Otherarepropertythe propertyof theirrespectiveowners. 2020 Cleo.All rightsreserved.Cleo is aCleotrademarkof Cleo.ofOthermarksmarksare theof theirrespectiveowners. 1.815.282.7695 1.815.282.7695cleo.comcleo.com3
Developer FeaturesExtend the power of Cleo Integration Cloud. Cleo can help you designand build custom integrations. Provision systems and instrument highlyefficient, fully-automated integration operations.BUILD ECOSYSTEM CONNECTORSOur team can help you create and support custom integrations to anycore business application, database, or ecosystem endpoint with theCleo platformPlatform APIs SOAP/XML REST/JSON API Consumer API ProviderDatabase (via JDBC type 4 or greater) DB2 MS SQL Server MySQL Oracle POSTgreSQLFlat fileConnector framework SOAP Web Services (SOAP/WSDL) RESTful Web Services Cleo Connector Shell API Cleo Unified Adapter/MonitorDeveloper resources Cleo GitHub Cleo DeveloperSecurity FeaturesCleo Integration Cloud provides flexible control to ensure the integrity andsecurity of your sensitive and proprietary data. Verify signed payloadsAccept encrypted payloadsRequire HTTPsSign, encrypt and compress payloadsCustomizable connection timeoutCheckpoint restart to resume failed transfersAuthorization OAuth 2.0 access tokensAuthentication SAML integration with identity providers including OneLogin, Auth0,Azure Active Directory, and moreCompression Algorithms ZIP, ZLIBCertificate/Key Exchange Algorithms RSA, PSK diffie-hellman-group-exchange-sha256 curve25519-sha256Data Integrity Algorithms SHA-1, SHA (256, 384, 512)Encryption Algorithms RC2 (40, 64, 128), DES, TripleDES, CAST5, AES (128, 192, 256), Camellia (128, 256), RC4 (40, 60, 128), Twofish, BlowfishPlatform CertificationsCleo Integration Cloud is designed for data security, process integrity,and system interoperability. Tested and certified, Cleo solutions enablecustomers to comply with constantly evolving industry regulations andmandates. SOC2 Type II Drummond Certified AS2Platform SupportCleo Integration Cloud support outcomes are backed by over 700collective years of team experience in driving expedited resolutions toeven the most complex integration issues.SUPPORTCleo provides exceptional customer support to optimize incidentmanagement and accelerate resolution for production and nonproduction technical issues 24/7 technical support coverage Phone, web, email Anytime access via customer portal and knowledge base (KB)SERVICESYour roadmap to successful integration modernization starts with Cleofor end-to-end implementation, migration, and operations Business consulting, strategy, design, testing, and deployment Fully-managed integration services available Cleo University (training) and Cleo Connect(annual customer conference)CLOUD OPERATIONSEncryption Mode PGP encryption-handling capabilities Explicit/implicit FTPsMitigate risk, stay ahead of compliance requirements, and keep yourintegration capabilities on the cutting edgeCryptographic Protocols TLS (1.0, 1.1, 1.2), TLS-C, TLS-P SSL 3.0 Seamless cloud platform updates Frequent feature enhancements Eliminate downtime from traditional patches and batch updatesContent Type Cleo Integration Cloud data movement is contentagnostic Support transfer of any data type including, ASCII, Binary, EDIFACT,X12, XML, Text and moreCUSTOMER SUCCESSData Mode Active, PassiveDedicated to your success with dynamic support for every integrationstage backed by experience from thousands of successful deployments Dedicated customer success manager Guidance based on well-established best practices Metric-driven health score monitoring relative to benchmarks4 2019Cleo. Allrights reserved.is a trademarkCleo. Otherarepropertythe propertyof theirrespectiveowners. 2020 Cleo.All rightsreserved.Cleo is aCleotrademarkof Cleo.ofOthermarksmarksare theof theirrespectiveowners. 1.815.282.7695 1.815.282.7695cleo.comcleo.com4
Deployment OptionsCleo’s platform is available as a multi-tenant cloud solution offering a combination of cloud-based infrastructure and flexible service models. Get integration backed by experts Extend your integration center of excellence Leverage a powerful blend of self-service and managed servicesCleo Integration Cloud provides the industry’s most flexible and versatile deployment options that easily map to your business objectives. As such, CleoIntegration Cloud is available via private cloud deployment as a user-managed solution. For more information on private deployments, contact Cleo today.Need proof?SEE CLEO INTEGRATION CLOUD IN ACTION.Schedule your live, interactive demo to learn howyou can enable fluid multi-enterprise, multi-cloud, andmulti-application hybrid integration flows across yourecosystem of customers, partners, and suppliers.Recognized “Leader”in iPaaS and EDIcategories on G2 CrowdCleo empowers technical and business users to make better decisions, create strongerrelationships with trading partners, drive business continuity, and accelerate growth asintegration requirements change. Connect, transform, integrate, orchestrate, and analyzeend-to-end application, B2B, and data integrations for improved insight and performanceacross your supply chain ecosystem. No matter the integration, Cleo’s got you covered.5 2019Allrightsreserved.CleoisCleoaistrademarkof Cleo.Othermarksare marksthearepropertyof theirrespectiveowners. 2020Cleo.Allrightsreserved.a trademarkof Cleo.Otherarepropertythepropertyof theirrespectiveowners. 2019Cleo.Cleo.Allrightsreserved.Cleoaistrademarkof Cleo.Othermarkstheoftheirrespectiveowners. 1.815.282.7695 1.815.282.7695 1.815.282.7695cleo.comcleo.com55
Cleo Integration Cloud is designed for data security, process integrity, and system interoperability. Tested and certified, Cleo solutions enable customers to comply with constantly evolving industry regulations and mandates. SOC2 Type II Drummond Certified AS2 Platform Support Cleo Integration Cloud support outcomes are backed by over 700
