2005-2006 Capella University Catalog - July 2005

Transcription

Catalog Cover.05-064/15/055:26 PMPage 22 0 0 5-U N I V E R S I T Y2 0 0 6C A T A L O GVolume 05-06, No. 1 July 2005

Catalog 05.v1.4-64/15/055:05 PMPage 12005 University CatalogVolume 05-06, No. 1July 2005Undergraduate and Graduate ProgramsSchool of Undergraduate StudiesSchool of Business and TechnologySchool of EducationSchool of Human ServicesHarold Abel School of Psychology225 South Sixth StreetNinth FloorMinneapolis, Minnesota 55402TOLL-FREE 1-888-CAPELLA (227-3552)FAX 612-977-5060www.capella.edu 2005 Capella University. All rights reserved.

21-888-CAPELLACAPELLA UNIVERSITYTable of ContentsWelcome to Capella University . . . . . . . . . .5About Capella University . . . . . . . . . . . . . .6Mission Statement . . . . . . . . . . . . . . . . . . .6Educational Philosophy . . . . . . . . . . . . . . . .6University History . . . . . . . . . . . . . . . . . . . .6Affirmative Action . . . . . . . . . . . . . . . . . . . .6Ownership of University . . . . . . . . . . . . . . .6Institutional Accreditations . . . . . . . . . . . . .6General Overview . . . . . . . . . . . . . . . . . . . .7Academic Program Options . . . . . . . . . . . .7Course Formats . . . . . . . . . . . . . . . . . . . . . .7Academic Residencies . . . . . . . . . . . . . . . .7Capella's Commitment toLearner Success . . . . . . . . . . . . . . . . . . . . .7Learner Services . . . . . . . . . . . . . . . . . . . . .7Computer Requirements . . . . . . . . . . . . . . .9Admissions Policies . . . . . . . . . . . . . . . . . .10Admissions Requirements . . . . . . . . . . . . .10Admissions Components . . . . . . . . . . . . .11Admissions Decisions . . . . . . . . . . . . . . . .11Offer of AdmissionFull AdmissionConditional AdmissionDenial of AdmissionInternational Applicants . . . . . . . . . . . . . .11Readiness Assessment . . . . . . . . . . . . . . .12Equal Opportunity andNondiscrimination . . . . . . . . . . . . . . . . . . .12Credit for Prior Learning . . . . . . . . . . . . . .12Transfer of Credit . . . . . . . . . . . . . . . . . . .12Credit Earned at Other InstitutionsMaximum Transfer CreditUndergraduate CreditGraduate CreditAppeal of Transfer Credit EvaluationTransfer Credit ExceptionsApplication of Capella Credits . . . . . . . . .13Truth in Information . . . . . . . . . . . . . . . . .14Academic and OtherUniversity Policies . . . . . . . . . . . . . . . . . . .15Academic Calendar . . . . . . . . . . . . . . . . . .15Academic Freedom . . . . . . . . . . . . . . . . . .16Academic Honesty . . . . . . . . . . . . . . . . . .16Academic or Education Records(Privacy and Record Retention) . . . . . . . .16Definition of an Education RecordRight to Inspect and ReviewRight to Request AmendmentDisclosure of Personally IdentifiableInformationExternal RequestsRetention of Education RecordsComplaints Regarding FERPAOfficial TranscriptsChange of Program . . . . . . . . . . . . . . . . .18Change of Degree ProgramChange of SpecializationChange of Certificate ProgramConsensual Relationships . . . . . . . . . . . . .18Contact Information for Learners . . . . . . .19Course Drop . . . . . . . . . . . . . . . . . . . . . . .19Course Formats . . . . . . . . . . . . . . . . . . . . .19Online CoursesDirected Study CoursesCourse Load . . . . . . . . . . . . . . . . . . . . . . .19Credit for Prior Learning . . . . . . . . . . . . . .19Nationally Recognized ExaminationProgramsACE Recommended CreditsPetition for Credit www.capella.eduPetition for Credit forUndergraduate Learners . . . . . . . . . . . . . .20Petition for Credit for Graduate Learners 20Description of Credit Awarded . . . . . . . .20Disability Accommodation . . . . . . . . . . . .21Discrimination, Harassment,and Assault . . . . . . . . . . . . . . . . . . . . . . . .21Dismissal from the University Policy . . . . 21Dissertation Publishing . . . . . . . . . . . . . . .22Drug and Alcohol Policy . . . . . . . . . . . . . .22Grading Policies . . . . . . . . . . . . . . . . . . . .22GradingRepeating CoursesAppealing a GradeGrade Value SummaryGraduation Requirement andCommencement . . . . . . . . . . . . . . . . . . .25Undergraduate Academic HonorsApplication to GraduateApplication to Receive CertificateCommencementIntellectual Property . . . . . . . . . . . . . . . . .25Interlibrary Loan . . . . . . . . . . . . . . . . . . . .26Overdue BooksBook RecallsLearner Code of Conduct . . . . . . . . . . . . .27Illegal ActivitiesTheftDisrespectInterfering with University ActivitiesDishonestyLearner Grievance . . . . . . . . . . . . . . . . . . .27For Arizona LearnersFor Arkansas LearnersFor Florida LearnersFor Georgia LearnersFor Ohio LearnersFor Wisconsin LearnersLeave of Absence . . . . . . . . . . . . . . . . . . .28Limitations of Registrations witha Single Faculty Member . . . . . . . . . . . . .28Multiple Degree ProgramEnrollments . . . . . . . . . . . . . . . . . . . . . . . .28Professional Licensure andCertification . . . . . . . . . . . . . . . . . . . . . . .28Research at Capella University . . . . . . . . .28Residential Colloquia . . . . . . . . . . . . . . . .29Psychology Year-in-ResidenceSchool of Human Services Master’sDegree ResidencyAttendance Requirements andCancellation FeesRetention of Learner Work Productsand Grading Records . . . . . . . . . . . . . . . .30Satisfactory Academic Progress . . . . . . . .30Undergraduate ProgramsGraduate ProgramsFive Stages of Academic ProbationRegistration in Continuation Courses,Federal Financial Aid, andSatisfactory Academic ProgressMaximum Time to CompletionTranscripts . . . . . . . . . . . . . . . . . . . . . . . . .31Transferability of Capella Credits . . . . . . .31Financial Aid . . . . . . . . . . . . . . . . . . . . . . .32Satisfactory Academic ProgressPolicy for Financial Aid . . . . . . . . . . . . . .32Scholarships . . . . . . . . . . . . . . . . . . . . . . .32Veterans’ Educational Benefits . . . . . . . .32

4/15/051-888-CAPELLA 3:19 PMwww.capella.eduTable of Contents,continuedPage 3CAPELLA UNIVERSITYTuition and Fees . . . . . . . . . . . . . . . . . . . .33Tuition and Fees . . . . . . . . . . . . . . . . . . . .34BS, MBA, MS, and Certificate TuitionPhD TuitionHASOP PhD and PsyD TuitionTuition for Continuation CoursesReduced Tuition for AdvancedDoctoral LearnersEmployer ReimbursementSpecial Business Office HoldTuition Refunds . . . . . . . . . . . . . . . . . . . . .34Tuition Refund SchedulesFlorida Residents Refund PolicyGeorgia Residents Refund PolicyWisconsin Residents Refund PolicyRefund Procedure for Financial AidRecipientsResidency Tuition and Fees . . . . . . . . . . .36Residency Cancellation FeeOther Fees . . . . . . . . . . . . . . . . . . . . . . . .36Application FeesPetition for Credit FeeGraduation FeeOfficial Transcripts . . . . . . . . . . . . . . . . . .36Capella University School ofUndergraduate Studies . . . . . . . . . . . . . . .39About the School ofUndergraduate Studies . . . . . . . . . . . . . . .40Mission Statement . . . . . . . . . . . . . . . . . .40Undergraduate Degree Programs . . . . . .40Bachelor of Science (BS) in BusinessBachelor of Science (BS) in InformationTechnologyGeneral Education Requirements . . . . . .40School of Undergraduate StudiesDegree Programs . . . . . . . . . . . . . . . . . . .42Bachelor of Science (BS)in Business Specializations . . . . . . . . . . . .42Business AdministrationFinanceHuman Resource ManagementManagement and LeadershipMarketingBachelor of Science (BS) in InformationTechnology Specializations . . . . . . . . . . . .45GeneralGraphics and MultimediaNetwork TechnologyProject ManagementWeb Application DevelopmentUndergraduate Course Descriptions . . . .49General Education CoursesBusiness CoursesInformation Technology CoursesCapella University Graduate Schools . . . .57School of Business and Technology . . . . .59About the School of Businessand Technology . . . . . . . . . . . . . . . . . . . . .60Mission Statement . . . . . . . . . . . . . . . . . .60Degree Programs . . . . . . . . . . . . . . . . . . .60Doctor of Philosophy (PhD)Master of Science (MS) inOrganization and ManagementMaster of Science (MS) in InformationTechnologyMaster of Business Administration (MBA)CertificatesSchool of Business and TechnologyDegree Programs . . . . . . . . . . . . . . . . . . .61Doctor of Philosophy (PhD) inOrganization and ManagementSpecializations . . . . . . . . . . . . . . . . . . . . . .61Human Resource ManagementInformation Technology ManagementLeadershipGeneralMaster of Science (MS) in Organizationand Management Specializations . . . . . . .62Human Resource ManagementInformation Technology ManagementLeadershipGeneralMaster of Science (MS) in InformationTechnology Specializations . . . . . . . . . . . .64General Information TechnologyInformation SecurityNetwork Architecture and DesignProject Management and LeadershipSystem Design and ProgrammingMaster of Business Administration(MBA) Specializations . . . . . . . . . . . . . . . .66GeneralFinanceMarketingGraduate Certificates . . . . . . . . . . . . . . .67Human Resource ManagementInformation Technology ManagementLeadershipProfessional Project ManagementInformation Security ProfessionalSchool of Education . . . . . . . . . . . . . . . . .69About the School of Education . . . . . . . . .70Mission Statement . . . . . . . . . . . . . . . . . .70Degree Programs . . . . . . . . . . . . . . . . . . .70Doctor of Philosophy (PhD)Master of Science (MS)CertificateProfessional Licensure andCertification . . . . . . . . . . . . . . . . . . . . . . .70School of EducationDegree Programs . . . . . . . . . . . . . . . . . . .71Doctor of Philosophy (PhD)Specializations . . . . . . . . . . . . . . . . . . . . . .71Leadership in Educational AdministrationLeadership for Higher EducationPostsecondary and Adult EducationInstructional Design for Online LearningTraining and Performance ImprovementProfessional Studies in EducationMaster of Science (MS)Specializations . . . . . . . . . . . . . . . . . . . . . .73Advanced Classroom InstructionReading and LiteracyCurriculum and InstructionLeadership in Educational AdministrationLeadership for Higher EducationEnrollment ManagementPostsecondary and Adult EducationInstructional Design for Online LearningTraining and Performance ImprovementProfessional Studies in EducationCertificate . . . . . . . . . . . . . . . . . . . . . . . . .78Leadership in Educational AdministrationPost-master’s Certificate3TABLE OF CONTENTS Catalog 05.v1.4-6

Catalog 05.v1.4-644/15/053:19 PMPage 41-888-CAPELLACAPELLA UNIVERSITYTable of Contents,continuedSchool of Human Services . . . . . . . . . . . .79About the School of Human Services . . . .80Mission Statement . . . . . . . . . . . . . . . . . .80Degree Programs . . . . . . . . . . . . . . . . . . .80Doctor of Philosophy (PhD)Master of Science (MS)CertificatesProfessional Licensure andCertification . . . . . . . . . . . . . . . . . . . . . . .80School of Human ServicesDegree Programs . . . . . . . . . . . . . . . . . . .81Doctor of Philosophy (PhD)Specializations . . . . . . . . . . . . . . . . . . . . . .81General Human ServicesCriminal JusticeCounseling StudiesHealth Care AdministrationManagement of Nonprofit AgenciesSocial and Community ServicesMaster of Science (MS)Specializations . . . . . . . . . . . . . . . . . . . . . .83General Human ServicesCriminal JusticeCounseling StudiesHealth Care AdministrationManagement of Nonprofit AgenciesSocial and Community ServicesMarital, Couple, and FamilyCounseling/TherapyMental Health CounselingClinical ExperienceCertificates . . . . . . . . . . . . . . . . . . . . . . . .86Addictions CounselingCriminal JusticeDiversity StudiesHealth Care AdministrationManagement of Nonprofit AgenciesMarriage and Family ServicesProfessional CounselingSocial and Community ServicesHarold Abel School of Psychology . . . . . .87About the Harold Abel Schoolof Psychology . . . . . . . . . . . . . . . . . . . . . .88Mission Statement . . . . . . . . . . . . . . . . . .88Harold Abel School of PsychologyDegree Programs . . . . . . . . . . . . . . . . . . .88Doctor of Psychology (PsyD)Doctor of Philosophy (PhD)Master of Science (MS)CertificateProfessional Licensure andCertification . . . . . . . . . . . . . . . . . . . . . . .88Harold Abel School of PsychologyDegree Programs . . . . . . . . . . . . . . . . . . .89Doctor of Psychology (PsyD)Specializations . . . . . . . . . . . . . . . . . . . . .89Clinical PsychologyCounseling PsychologyDoctor of Philosophy (PhD)Specializations . . . . . . . . . . . . . . . . . . . . . .90General PsychologyIndustrial/Organizational PsychologyEducational PsychologyMaster of Science (MS)Specializations . . . . . . . . . . . . . . . . . . . . . .91Clinical PsychologyCounseling PsychologySchool PsychologySpecialist Certificate in School PsychologyGeneral PsychologyIndustrial/Organizational PsychologyEducational PsychologySport Psychology www.capella.eduCertificate . . . . . . . . . . . . . . . . . . . . . . . . .93Specialist Certificate inSchool PsychologyAcademic Residencies . . . . . . . . . . . . . . .94MS and PhD Residential ColloquiaClinical and CounselingYear-in-ResidenceSchool Psychology Year-in-ResidenceSchedules for Year-In-ResidenceField Training . . . . . . . . . . . . . . . . . . . . . .96Introduction to Field TrainingOverview of PracticumOverview of InternshipField Training RequirementsGraduate Course Descriptions . . . . . . . .97School of Education Courses . . . . . . . . . .97School of Human Services Courses . . . .106School of Human ServicesResidency Courses . . . . . . . . . . . . . . . . .116School of Business and Technology –MBA Courses . . . . . . . . . . . . . . . . . . . . .116School of Business and Technology –Master’s Organization andManagement Courses . . . . . . . . . . . . . . .118School of Business and Technology –Graduate-level Writing Courses . . . . . .120School of Business and Technology –Doctoral Organization andManagement Courses . . . . . . . . . . . . . . .120Harold Abel School ofPsychology Courses . . . . . . . . . . . . . . . .124Harold Abel School of PsychologyAcademic Residencies . . . . . . . . . . . . . .133School of Business and Technology –Information Technology Courses . . . . . .134Colloquia and Residencies . . . . . . . . . . .139Governance . . . . . . . . . . . . . . . . . . . . . .140Administration . . . . . . . . . . . . . . . . . . .140Board of Directors . . . . . . . . . . . . . . . . .140School Directories . . . . . . . . . . . . . . . . . .140School of Undergraduate StudiesSchool of Business and TechnologySchool of EducationSchool of Human ServicesHarold Abel School of PsychologyFaculty . . . . . . . . . . . . . . . . . . . . . . . . . . 143Senior Faculty . . . . . . . . . . . . . . . . . . . .143Core and Adjunct Faculty . . . . . . . . . . . .143Advisors . . . . . . . . . . . . . . . . . . . . . . . . .154MBA Coaches . . . . . . . . . . . . . . . . . . . . .155State Regulatory Information . . . . . . . . .156Rights to Change Requirements . . . . . . .156

Catalog 05.v1.4-64/15/051-888-CAPELLA 3:19 PMPage 5www.capella.eduCAPELLA UNIVERSITYA Message from the PresidentWelcome to Capella UniversityInitially, many of our learners choose Capella University becauseit is an accredited, online university in which a 24/7 class “schedule”allows adults to attend classes without sacrificing work or familycommitments.Michael J. Offerman, EdDPresident, Capella UniversityBut after one course, their reasons for attending Capella Universitychange. Our learners talk about the quality and energy of the learningexperience at Capella. What they find in the courserooms is an activeand engaging learning community that invites them to include theirown knowledge and experience and to profit from the knowledge ofothers. They tell us that interaction with faculty and professional peersfrom around the world has increased the breadth and depth of theirknowledge and enhanced their critical thinking skills. At Capella,learners discover academic content that relates specifically to theirown professions and professional goals, and knowledge that hasimmediate application to their work.At Capella University, we provide an array of online services tominimize time spent on the day-to-day details associated with highereducation. Our learners have convenient online access to registration,financial aid, and support from academic advisors, as well as CapellaUniversity Library services in collaboration with Johns HopkinsUniversity.We believe that Capella University delivers the quality, convenience,and impact that working adults expect from higher education.Thanks for joining us.Michael J. Offerman, EdDPresident5

Catalog 05.v1.4-664/15/053:19 PMPage 61-888-CAPELLACAPELLA UNIVERSITY www.capella.eduAbout Capella UniversityMission StatementThe mission of Capella University is toextend access to high quality bachelor’s,master’s, doctoral, and certificateprograms for adults who seek tomaximize their personal andprofessional potential. This mission isfulfilled through innovative programsthat are responsive to the needs of adultlearners and involve active, engaging,challenging, and relevant learningexperiences offered in a variety ofdelivery modes.Educational PhilosophyCapella University’s educationalphilosophy focuses on developingscholar-practitioners through learningthat incorporates both theoreticalknowledge and relevant experience.Learners synthesize scholarship withpractical application appropriate to theirlevel—as reflective-practitioners at thebaccalaureate level, as practitionerscholars at the master’s level, and asscholar-practitioners at the doctorallevel. Capella University faculty arethemselves scholar-practitioners or asappropriate, practitioner-scholars. Theyguide and facilitate learner growth anddevelopment through dissemination ofknowledge and the formation oflearning communities. They promoteactive learning and they model what itmeans to be scholar-practitioners andlife-long learners. Capella’s philosophyalso emphasizes collaboration: learnerswith their peers and learners withfaculty. Learners and faculty reflecttogether on their experiences, build andapply knowledge, participate incommunities of learning, and maketheoretical and practical contributions intheir fields.University HistoryIn 1992, Stephen Shank, former CEO ofTonka Corporation, provided the vision,leadership, and a portion of the initialfunding for the incorporation of adistance-learning institution. Mr. Shankobserved that adults were underservedby traditional universities for severalreasons. Most significantly, attendingclasses is difficult or impossible forworking adults due to employment andfamily obligations, and traditionalcurriculum often does not correspondwith the professional goals of matureadults. He envisioned a barrier-freeuniversity that people could attend fromremote locations — like their ownhomes — at their convenience.In 1993, Dr. Harold Abel, anexperienced leader in higher educationand a former president of threeuniversities, joined Mr. Shank to serveas founding president and academicleader of Capella. Dr. Abel assembled apremier faculty, built graduate curricula,and guided the university towardacademic accreditation. In 1997, duringthe presidency of Dr. Bruce Francis,Capella achieved accreditation by TheHigher Learning Commission andbecame a member of the North CentralAssociation.Capella University, initially named TheGraduate School of America (TGSA),offered master’s and doctoral degreeprograms in management, education,and human services. Two years afteraccreditation, TGSA became CapellaUniversity and went on to establish theSchools of Business, Education, HumanServices, Psychology, and Technology.Today, Capella University offerscertificates and bachelor’s, master’s, anddoctoral degrees across five schools.In 2001, Dr. Michael Offerman, formerlya leader within the University ofWisconsin system, became president ofCapella University. During Dr. Offerman’stenure, Capella has made learnersuccess the strategic initiative for theuniversity by emphasizing academicprogram quality as well as academicadvising and learner support services.A major milestone achieved during hispresidency occurred in 2003, when TheHigher Learning Commission of theNorth Central Association grantedCapella permission to offer a full fouryear bachelor’s program.Affirmative ActionCapella University is an affirmativeaction employer.Ownership of UniversityCapella University is wholly ownedby Capella Education Company, aMinnesota corporation.Institutional AccreditationsCapella University is accredited byThe Higher Learning Commissionand a member of the North CentralAssociation of Colleges and Schools(NCA), 30 N. LaSalle Street, Suite 2400,Chicago, IL 60602-5204, (312) 263-0456,www.ncahigherlearningcommission.org.

4/15/051-888-CAPELLA 3:19 PMPage 7www.capella.eduCAPELLA UNIVERSITY7General OverviewAcademic Program OptionsCapella University offers graduatecertificates, the Bachelor of Science (BS),Master of Science (MS), Master ofBusiness Administration (MBA), Doctorof Philosophy (PhD), and Doctor ofPsychology (PsyD).Course FormatsCourses are offered online and indirected study formats. Online coursesare typically 12 weeks in length.Designated directed study courses areavailable only to doctoral learners in theSchools of Business and Technology,Education, and Human Services. Directedstudy courses, in which learners workone-to-one with a faculty tutor, areoffered quarterly. Additional details andrequirements related to each of thesecourse formats can be found in theAcademic and Other University Policiessection of this catalog or on iGuide.Academic ResidenciesAll doctoral programs, clinically-focusedmaster’s programs, and some postmaster’s certificate programs requirelearners to attend academic residencies,either colloquia or the year-in-residence,offered in various locations. Colloquiaprovide opportunities for learners tobecome familiar with Capella University’sresources, to learn research methodologies,and to prepare for navigating thecomprehensive examination anddissertation process.It is through these face-to-face encountersthat learners further participate inCapella’s learning community bynetworking and discussing course work,projects, and research issues with otherlearners and faculty. Capella hopes thatthe sense of community developedduring residential colloquia will endurethroughout the program and become anessential part of a successful learnerexperience. Additional details regardingcolloquia content and requirements canbe found on iGuide.Capella’s Commitment toLearner SuccessCapella University is committed tohelping learners succeed. To that end,the university has developed a uniquecombination of course work and supportservices intended to facilitate a strongstart for learners. New learners canexpect the following support: Online Orientation. An outstanding FirstCourse that setsthe stage for the rest of the learner’sprogram. Learner Success Lab. Taken inconjunction with FirstCourse, learnersreceive the information and guidancethey need to be successful andconnect to the Capella community.Learners assess their skills, includingwriting, computer, and timemanagement skills. The results ofthese self evaluations help determinethe most appropriate path for learnersto follow to ensure success. The finaloutcome of the lab is the approval of adegree completion plan (DCP) inwhich learners chart their path to thesuccessful completion of their degree.Capella’s academic advisors and facultystrive to provide the environment andsupport necessary for a successfullearning experience.Learner ServicesFor day-to-day needs, Capella’s learnersupport services are available onlinethrough iGuide, via e-mail, and throughtoll-free calls within the United States. iGuide – iGuide allows learners toaccess Capella’s services in oneconvenient place. Learners can registerfor classes, apply for financialassistance, view an unofficial transcript,and access a variety of otherconvenient services including theuniversity Learner Handbook. iGuidecan be found at www.capella.edu. University Services – If questionsconcerning registration, courses,access, financial aid, billing, ortechnical problems are not answeredon iGuide, University Services staff areavailable to assist at 1-888-CAPELLA(227-3552), option 2, or by e-mailingUniversity Services atuniversityservices@capella.edu. Academic Advisors – Academicadvisors work with learners to orientthem to Capella so they feelcomfortable in their new learningenvironment. Advisors guide learnersas they create a degree completionplan (DCP) and provide furtheracademic and administrative assistancewhile enrolled at Capella. Academicadvisor contact information can befound on iGuide’s Advising andResources section. Academic Records – AcademicRecords maintains the records oflearners as they progress through theircourses and degree programs atCapella University. Its mission is toprovide confidential, accurateacademic records. Learners mayrequest official transcripts and viewand print their unofficial transcriptsany time through the Records andTranscripts section on iGuide. Alumni Center – Alumni benefit fromnetworking opportunities, professionalemployment information and careerservices, an alumni newsletter, alumnigrants, discounted courses, selecteduse of library resources, and theopportunity for free attendance ateducation industry trade shows whereCapella is exhibiting. Furtherinformation on the Alumni Centercan be found on iGuide. Bookstore – Textbooks and softwaremay be purchased through thebookstore, accessible through iGuide.GENERAL OVERVIEW Catalog 05.v1.4-6

Catalog 05.v1.4-684/15/053:19 PMPage 81-888-CAPELLACAPELLA UNIVERSITY www.capella.eduGeneral Overview, continued Career Center – Career Centerservices are designed to help learnerssuccessfully navigate the careerplanning and development process asthey pursue and complete theirdegrees. While the Career Center doesnot guarantee employment upondegree completion or provideplacement services, it does providecareer counseling, job search advising,and career management support to alllearners. The Career Center staffinteracts with learners via e-mail andtelephone to assist with career-relatedactivities such as resume and coverletter development, interviewpreparation, effective job searchimplementation, and careeradvancement efforts. iGuide CareerCenter resources are helpful tolearners in gathering occupationalinformation and trends, accessing jobpostings, and networking with learnersand alumni in their field. For moreinformation about resources andservices, visit the Career Center oniGuide and use the “Ask a CareerCounselor” e-mail service to connectwith a counselor. Disability Services – Capella Universityrecognizes and fulfills its obligationsunder the Americans with DisabilitiesAct (ADA) of 1990, the RehabilitationAct of 1973, and similar state laws.Capella University is committed toproviding reasonable accommodationsto qualified disabled learners inuniversity programs and activities.Learners can get more information bye-mailing Disability Services atdisabilityservices@capella.edu. Enrollment Services – CapellaUniversity’s Enrollment Services teamassists prospective learners from thepoint of initial inquiry through theapplication, admissions, and enrollmentphases. Call 1-888-CAPELLA(227-3552), option 3 for assistance. Faculty Mentor – Doctoral learnerswork with a faculty mentor who assiststhem in the development andcompletion of the comprehensiveexamination and dissertation. Thefaculty mentor also advises learners oncourse selection, success strategies,and professional issues. Facultymentor information can be found iniGuide’s Advising and Resourcessection. Financial Aid – Financial aidcounselors help learners explore alloptions for financing their education.The Capella online financial aidcenter is the best source ofinformation for federal loans,veteran’s benefits, special aidprograms, and employer tuitionreimbursement. See the Financessection on iGuide for moreinformation, or call University Servicesat 1-888-CAPELLA (227-3552),option 2, or e-mail University Servicesat universityservices@capella.edu. Learner Accounts – The learneraccounts team is responsible forensuring accurate, timely billing oflearner accounts for tuition, employerreimbursement, and financial aiddisbursements. For questions aboutstatements or billing, call UniversityServices at 1-888-CAPELLA (227-3552),option 2, or e-mail University Servicesat universityservices@capella.edu. Library – Capella University haspartnered with the Sheridan LibrarySystem at Johns Hopkins University toprovide a full range of academiclibrary resources and services in anonline environment. The CapellaUniversity Library Web site providesaccess to thousands of full-text articles,citations, abstracts, technical reports,and electronic books (e-books).Learners may also request books,copies of articles, and other resourcesheld by university libraries nationwide. In addition, Capella referencelibrarians are available to assistlearners and faculty with researchquestions, to help learners use librarydatabases effectively, and to teachlearners to successfully navigate thelibrary Web site. The library isaccessible through iGuide’s Advisingand Resources section. Learners maycontact a reference librarian bysending an e-mail tocapella@jhpersonallibrarian.org orby calling 1-888-375-8221. Please seeCapella’s Interlibrary Loan policy inthe Academic and Other UniversityPolicies section of this catalog or oniGuide. Writing Program – To help learnersimprove their written communicationskills, Capella offers a variety ofwriting resources. These includewriting courses, online tutoring, andan array of guidelines and referencesin the Writing Support section of theAcademic Success Center on iGuide.The Writing Program also offers faceto-face writing instruction at colloquiain writing-focused sessions and oneon-one consultations with writingfaculty in the Mobile Writing C

1-888-CAPELLA www.capella.edu CAPELLA UNIVERSITY 5 Initially, many of our learners choose Capella University because it is an accredited, online university in which a 24/7 class "schedule" allows adults to attend classes without sacrificing work or family commitments. But after one course, their reasons for attending Capella University