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CorporateSocialResponsibilityImpact ProfileCisco Networking AcademyColoradoEducation and technology are two of the greatest social equalizers. Education helps peopleimprove their economic opportunities, while technology provides access to education.In the United States, Cisco partners with many private and public organizations to deliver programs thatcontribute to education and the innovative use of technology. The largest of these programs is CiscoNetworking Academy .Every year, Networking Academy teaches hundreds of thousands of students worldwide the skills needed todesign, build, manage, and secure computer networks, helping to enhance these students’ career prospects andfill the global demand for networking professionals. With over 2,100 academies across the country, NetworkingAcademy delivers classroom instruction, online teaching materials, interactive tools, and hands-on learning tostudents from every socioeconomic background, so that they can develop the knowledge and skills required tosucceed in a technology-driven market.As organizations become increasingly reliant on intelligent networks and innovative workers, Cisco and ourpartners are helping the workforce prepare by teaching the career-ready skills that employers need.1,088students ICT taught in 2010-201145instructors preparing the ICT workforce19,258students since inception26organizations offering Cisco courses8.45 Millionin-kind contribution to educationyou networks impact 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 1 of 6
2012 Academy Impact ProfileColoradoEconomic and Workforce DevelopmentFor a competitive and sustainable economy, the United States must have askilled and well-trained workforce that can meet the needs of industry.Students must now acquire problem-solving and critical-thinking skills, inaddition to specific job-related expertise, to reach their full potential as a vitalwork resource.The growth of global networks has resulted in a shortage of people who arequalified to design, build, manage, and secure the information infrastructureneeded to do business, support communications and in some cases, savelives. Every business, school, hospital, nonprofit, and other organization thatrelies on intelligent networks requires trained professionals to keep themrunning and secure.A workforce that is well-schooled in information and communicationstechnology (ICT) and engineering can spur innovation across many industries,which in turn inspires additional opportunities to fuel productivity and economicgrowth. ICT investments are expected to play a major role in generatingstable, high-paying jobs and boosting the nation’s gross domestic product(GDP).Every 60 seconds:- 168 million emails sent- 13,000 iPhone apps downloaded- 98,000 tweets- 698,000 web searchesFrom an economic developmentperspective, the Internet accountsfor 21% of GDP growth in themature countries studied.The Internet creates 2.6 new jobsfor every 1 job lost.McKinsey Global InstituteCisco Networking Academy is assisting the nation by helping to ensure thesupply meets the demand.Innovative Education ProgramCisco Networking Academy is a technology education program that partnerswith public and private organizations to provide the knowledge and skillsrequired for career- and college-ready students. Students acquire basic-toadvanced knowledge of information communications technology and learnnetworking skills. They also develop the analytic, teamwork, and efficiencyskills and the self-confidence that are so essential in the 21st century, bothin the job world and in college.For career-ready students, this means preparation for globally recognizedcertification exams that qualify them for high-demand, high-wage jobs.Coursework reflects all STEM Cluster Topics, and teaches many of the readingand writing Common Core Standards for technical subjects.College-ready students strengthen their understanding of technology as wellas math, science and engineering concepts, improving success in theiradvanced studies.The program is available to high schools, community colleges, universities anda variety of community based organizations. The coursework iscomprehensive and free to nonprofit institutions.Technical and Career-Ready SkillsCourses include IT Essentials, Cisco CCNA (Cisco Certified NetworkingAssociate) Discovery, CCNA Exploration, CCNA Security, and the moreadvanced Cisco CCNP (Cisco Certified Networking Professional).“Everything I learned in CiscoNetworking Academy coursesproved applicable in my career.”Academy StudentWith a focus on learning technical skills, the instructional approach encouragesstudent engagement, enhancing students’ ability to synthesize what they learn 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 2 of 6
2012 Academy Impact ProfileColoradoand apply it in other contexts. Networking Academy course content integrates fourskill areas identified by education researchers as critical for 21st century workers: Problem solving and decision making: Students practice and test theirknowledge by configuring and troubleshooting networks using hands-onlabs and simulation software. Creative and critical thinking: Students understand the how and why ofnetworking by combining hands-on learning with conceptual and analyticalexercises. Collaboration, communication and negotiation: Students acquire individualand teamwork skills as they perform lab exercises and practice solvingproblems in the context of business scenarios. Intellectual curiosity and information handling: Students develop the abilityto locate, select, structure and evaluate information. Real-world casestudies give students the opportunity to develop advanced problem-solvingtechniques.Courses also prepare and motivate students to pursue further education or toapply these skills in their own businesses.Comprehensive with Communities of SupportEach course is free to non-profits and includes instructor-led course content, labexercises and simulation software, skills assessments, case studies, a gamingapplication, and interactive teaching guides and grade books. All materials areavailable to instructors online with 24/7 support.Unique to Networking Academy is our focus on instructor professional development,and the creation of communities to support both instructors and students.Instructors receive training prior to teaching their first class and many freeprofessional development opportunities throughout the year. Cisco hosts peercommunities where instructors can collaborate and share best practices online andin person. Students have access to skills competitions and a global network ofpeers to troubleshoot coursework and prepare for exams, while mentoring andencouraging one another.“We ended up with an amazinghigh school graduation rate ofat-risk young people gettinginvolved with IT, and pursuingpostsecondary education.”High School Principal“The tools and support arethe reason we chose CiscoNetworking Academy overany other tech ed program.”Academy InstructorHuman NetworkTechnology NetworkFuture WorkforceAt the heart of Cisco NetworkingAcademy is a unique publicprivate partnership model,directing vast networks ofhuman passion and expertiseinto creating the world’s largestclassroom. Cisco partners withgovernments, businesses,schools, universities, nonprofits,non-governmental and community organizations in 165countries to deliver itsinnovative ICT curriculum.Networking Academy usestechnology networks and cloudcomputing to deliver innovative,comprehensive ICT educationthrough a blended learning modelthat provides immediate interactivefeedback. Instructors accessteaching content and assessmentsonline. Students create, configure,secure, and troubleshoot highlycomplex simulated networksthrough Cisco Packet Tracer, apowerful network simulation andvisualization tool.With more than 4 million studentsto date, Networking Academyhelps to ensure a supply of ICTprofessionals around the world.Many Networking Academy graduates have gone on to successfulICT careers in a variety ofindustries, including education,healthcare, financial services, andof course technology. Othergraduates have harnessed theentrepreneurial spirit and knowledge they’ve acquired to startbusinesses and create new jobs. 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 3 of 6
2012 Academy Impact ProfileColoradoThe Growing Demand for ICT SkillsThe Bureau of Labor Statistics provides insight into some of the demand with occupation projections for five selected ICT job titles.Table 1.National employment projections for select ICT occupations1EmploymentU.S. Occupation Projections20082018Increase%Computer Support Specialists565,700643,70078,00014.0Computer Systems Analysts532,200640,300108,10020.0Network and Computer Systems Administrators339,500418,40078,90023.0Network Systems/Data Communications Analysts292,000447,800155,80053.0Computer and Information Systems Managers293,000342,50049,50017.0Table 2.State employment projections for select ICT occupations1EmploymentColorado Projections1ChangeChange20082018Increase%Computer Support Specialists12,58413,3367526.0Computer Systems Analysts10,56412,5151,95118.5Network and Computer Systems Administrators8,3289,8281,50018.0Network Systems/Data Communications Analysts6,0668,6532,58742.6Computer and Information Systems Managers4,2574,5052485.8Source: U.S. Department of Labor, Bureau of Labor Statistics, www.bls.gov/oco/oco20024.htmThe Impact in ColoradoThe partnership between Cisco and Colorado has touched the lives of 19,258 students and generated an estimated inkind contribution value of 8.45M.Table 3.Impact since the adoption of Cisco Networking Academy in ColoradoStudents19,258In-kind contribution value 8.45MTable 4.Detailed results of Cisco Networking Academy over the last 12 months in Colorado1,088StudentsFemale studentsInstructors17%45AcademiesEducation Level261SecondaryCommunity mies38%53%9%0%Advanc ednetworking1CurriculaStudents enrolled in each curriculum12B as ic IC TB as ic networkingIntermediate networking20%49%27%IT EssentialsCCNA 1, 2CCNA 3, 4CCNA-S, CCNP4%Academies and students that teach or enroll in more than one education level or curriculum in 12 months may be counted more than onceCommunity-based organizations, middle schools, military, nontraditional educational settings, and post-graduate institutions 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 4 of 6
2012 Academy Impact ProfileColoradoCongressional DistrictsMany of the state's congressional districts have institutions offering Networking Academy courses.Table 5.Congressional districts are summarized belowCongressional districts partnering with Cisco in the stateTable 6.Institutions in the state offering Networking Academy coursesAbbreviations:HS High SchoolISD Independent School DistrictCOUNTYCITYSCHOOLAdamsWestminsterDeVry University, Westminster (ACC)ArapahoeAuroraGreenwood VillageArapahoeLittletonDenver Cocont’dACC Accredited Career CollegeDenver, city ofcont’dHinkley HS -Aurora Public SchoolsArapahoe Community CollegeChatfield Senior High SchoolHigh Tech Early College, Denver PSKidsTekMi Casa Resource Center for WomenNorth High School, Denver Public SchoolsWestwood College Denver North DNN (ACC)Westwood College Denver North (ACC)Westwood College Denver South DNS (ACC)DeVry University, Colorado Springs (ACC)El PasoColorado SpringsDeVry University, Denver South (ACC)Denver Women's Correctional FacilityDenver,city ofCC Community CollegeAurora Central HS -Aurora Public SchoolsCommunity College of AuroraDenverCounty1-3, 5-7Mitchell High SchoolPikes Peak Community CollegeColorado Mountain CollegeGarfieldGlenwood SpringsJeffersonLakewoodRed Rocks Community CollegeCollbranGlenwood Campus CO Mountain CollegeMontezumaMancosCollbran Job Corps CenterColorado Mesa University - WesternColorado Community CollegePueblo Community College SCC WestPuebloPuebloPueblo Community College MainSummitBreckenridgeSummit Campus CO Mountain CollegeMesaGrand JunctionAcademy Impact StoryColorado Dept of Corrections (CDOC) Receives Second Chance Grant to Expand Academy ProgramCarl Wotowis and his team from the CDOC visited Wandsworth Prison in the U.K. to learn about training inmates withvoice and data cable installation after release. CDOC wanted to become the first prison in the U.S. to implement asimilar program. Carl is the assistant director for the CDOC Offenders Program. He and his colleagues, John Jubic fromthe Governor’s Office of Information Technology (OIT), and Ross Kimbrel, assistant director of the CDOC Division ofEducation, contacted Cisco to learn how to establish a Networking Academy program for offenders at their facility.Cisco introduced them to nearby Arapahoe Community College and Red Rocks Community College to identifyinstructors willing to teach in a prison environment. Next, John’s team took on the challenge of creating a secureclassroom and computer lab inside the facility.In 2010, out of the approximately 1,000 women offenders considered for the firstcourse, 12 were accepted. Carl says, “We fervently believed we could change the livesof women in the prison system by encouraging them to learn in-demand skills innetworking and IT. This was a tremendous commitment for these inmates — it was ademanding 20-week program and the women who participated signed a waiver thatdelayed possible early release until they completed the courses.”It was a surprise to the team how much the inmates in the program supported each other.The women knew they were pioneers whose success would impact their future as well as opportunities for otherinmates. They overcame tough odds to succeed in the pilot program, motivated by Cisco’s commitment and theknowledge that ICT skills are in demand. The dedication and perseverance of these students exceeded everyone’sexpectations. Eleven of the 12 women completed the Cisco IT Essentials class and earned a CDOC certificate to reflecttheir skills and knowledge. Word of the women’s achievement — the first in the nation — touched many in Colorado,including Executive Directors from the Department’s of Corrections and Public Safety, the Secretary of Technology, andCisco staff, who attended and spoke at the graduation. As the women listened to speeches praising their landmarkaccomplishment, the sense of pride was clear, and more than a few people cried. 2012 Cisco and/or its affiliates. 2012 Cisco Systems, Inc. All rights reserved.Page 5 of 6
2012 Academy Impact ProfileColoradoShortly after graduation, the CDOC received the news that it had been awarded aU.S. Department of Justice grant from the Second Chance Act Technology CareersTraining Demonstration Projects for Incarcerated Adults and Juveniles. Ross Kimbrel’steam, including Melissa Smith and Karin McGuire, had worked tirelessly for months onthe grant application. “I remember one night we visited the Denver Women’s facilitywhen they were having a class,” says Karin. “We heard the women talk about howthey cried when they thought they weren’t smart enough, and how they helped eachother when it was tough. The Cisco courses gave these women hope, encouragement, and self-esteem, and provided a bridge to successful re-integration.”The CDOC is one of only six recipients to receive the Second Chance Act grant. The grant will allow the CDOC to bringclasses to more prison facilities across the state, and expand the curricula to enable students to study networking andearn Cisco certifications. John and his team are working hard to prepare 21 new classrooms at 7 prison facilities.With the grant money, the CDOC now plans to bring 547 inmates (both men and women) through academy courses. Inresponse to the scale and scope of the new program, it has moved under the CDOC Division of Education, which isworking in parallel with the John’s OIT team to set up relationships with additional community colleges, and haslaunched a program to certify its own instructors.“The grant has been a catalyst for a complete restructuring of our basic computer courses to better prepare inmates tomove into Networking Academy classes,” says Melissa Smith. “It has required all of us in the education division to moveout of our comfort zone. It changes the very direction of the correctional education vision state-wide, and providesmore opportunities for inmates who need a second chance.”The OIT Service Center itself is routinely staffed by inmates who have gone through CDOC’s basiccomputer courses. One of the Networking Academy graduates, Valerie Rudnikvagher, recently joinedthe staff, and John says: “There was a clear difference between Valerie’s confidence and knowledgecompared to other inmates. I routinely hear how she solves problems that other call center staff can’t.She is getting ready to take the first Cisco CCNA class under the new grant. If we didn’t know itbefore, we now know first-hand the quality of the training that these inmates are getting throughCisco Networking Academy.”“Cisco Systems UK and the Ministry of Justice were our inspiration,” says Carl. “Now we hope toinspire them with how much further we’ve taken the dream.”Learn MoreFor additional information onNetworking Academy, impact stories,contacts in your area, and how youcan get involved, visit our co Corporate Social ResponsibilityWe believe that businesses have a responsibility to operate in ways that respect and ultimately benefit people, communities and the planetwe live on; we call this Corporate Social Responsibility (CSR). Our core CSR philosophy is that impact multiplies whenever human andtechnology networks combine to solve a problem.This is why we approach CSR the same way we approach business – by applying our technology, employee expertise and partnerships.We are focused on four primary goals: improving the well-being of people and communities around the world, reducing our environmentalimpact and helping our customers do the same, conducting our business ethically, and creating a workplace where our employees thrive. 2012 Cisco and/or its affiliates. Cisco Systems, Inc. All rights reserved.Page 6 of 6
Westwood College Denver North DNN (ACC) Denver Co cont'd Denver, city of cont'd Westwood College Denver South DNS (ACC) Colorado Springs DeVry University, Colorado Springs (ACC) Mitchell High School Pikes Peak Community College Glenwood Springs Colorado Mountain College Mountain College Lakewood Red Rocks Community College Mesa
