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How to access your benefit plan informationFor 401(k), DeferredCompensation, DefinedBenefit and Equity Award PlansClick to StartFor Equity Award Plans Only(AwardChoice )Click to StartMerrill Lynch, Pierce, Fenner & Smith Incorporated is a registered broker-dealer and a wholly owned subsidiary of Bank of America Corporation.Merrill Lynch makes available investment products sponsored, managed, distributed or provided by companies that are affiliates of Bankof America Corporation or in which Bank of America Corporation has a substantial economic interest, including Columbia Management,BlackRock and Nuveen Investments.Investment products:Are Not FDIC InsuredAre Not Bank GuaranteedBenefits OnLine is a registered service mark of Merrill Lynch & Co., Inc.AwardChoice is a registered service mark of Merrill Lynch & Co., Inc. 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated. All rights reserved.Member Securities Investor Protection Corporation (SIPC).May Lose Value20091759-20309
401(k), Deferred Compensation, Defined Benefit and Equity Award PlansSecureLoginStep 1: Create a Benefits OnLine UserID andPassword.1HelpUser IDBenefits OnLplan participant services proviRemember meIf you (Caseare a firsttimePasswordSensitive)user or have notalready created yourPersonal User ID andPassword, click here.LoginIf you have forgottenyour Password,click here.Create User IDReset your PasswordForgot your PasswordThe information you are accessingis personal and confidential. Wesuggest you log out when you finishviewing your data.Need help logging in?View DemoNews & AnnouncementsComing Soon for Retirement PlanA brand new, streamlined retiremenIf you would like toTheyourSafetyof Your AssetschangeCurrentTheseclickare somePassword,here. of the most challenconditions, and these forces have himpact on the larger economy.Coping With Market VolatilityA disciplined investment approach ifor handling market downturns.
401(k), Deferred Compensation, Defined Benefit and Equity Award PlansStep 2: Enter your Social Security or Account Number.2For U.S. participants,please enter your SocialSECURITY VERIFICATIONSecurity Number or9-digit Account Number.Social Security/Account Number:Enter with no dashes or spaces.(XXXXXXXXX) For non U.S. participants,please enter the 9-digitAccount Numberpreviously provided to you.Privacy StatementTerms & ConditionsClick “Continue”PreviousContinue Copyright 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated
401(k), Deferred Compensation, Defined Benefit and Equity Award PlansStep 3: Enter the requested information and click “Continue”.3SECURITY INFORMATIONIn order to provide you with a high level of security please answer the questions below. The data will be used forverification purposes and to allow you to create your User ID and Password.All responses are required.Answer each question.Question A Question B Question C ResetPrivacy StatementCancelTerms & ConditionsClick “Continue”.PreviousContinue Copyright 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated
401(k), Deferred Compensation, Defined Benefit and Equity Award PlansStep 4: Enter the requested information and click “Submit”.4SECURITY CONFIRMATIONCreateyour personaluser IDID and Password below. Re-type your new Password for verification purposes and clickChoosea UserSubmit(must be 8-20 characters).User ID:johnsmithEnter 8 to 20 characters, no blanksFor privacy purposes, we recommendChoose a Password not using a tax identification number,such as your social security number.(must be 6-12 characters).Enter 6 to 12 characters.Note Password is case sensitive.Password:Choose a Hint Questionand Provide the Answer.Verify Password:Hint Question:Hint Answer:Reset Nonee Selected Please select and answer ONE of the“hint” questions. This hint question willbe used in the event that you need toClickReset your Password.Submit“Submit”.
401(k), Deferred Compensation, Defined Benefit and Equity Award PlansStep 5: This confirms that your new User ID and Password have been created.5USER ID AND PASSWORD CONFIRMATIONYour new User ID and Password has been created. It is recommended that you record this User ID and Passwordinformation and keep it in a safe place.Click “Continue” to return tothe Login page. Enter yourYou will need this information for the following:new User ID and Password. To access Benefits OnLine . To process transations on Benefits OnLine (Password only). To access the Merrill Lynch Interactive Voice Response Systems (Password only).Continue Click Continue to log into Benefits OnLine .Privacy StatementTerms & Conditions Copyright 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated
Equity Award Plans Only (AwardChoice )SecureLoginStep 1: Create a Benefits OnLine UserID andPassword.1HelpUser IDBenefits OnLplan participant services proviRemember meIf you (Caseare a firsttimePasswordSensitive)user or have notalready created yourPersonal User ID andPassword, click here.LoginIf you have forgottenyour Password,click here.Create User IDReset your PasswordForgot your PasswordThe information you are accessingis personal and confidential. Wesuggest you log out when you finishviewing your data.Need help logging in?View DemoNews & AnnouncementsComing Soon for Retirement PlanA brand new, streamlined retiremenIf you would like toTheyourSafetyof Your AssetschangeCurrentTheseclickare somePassword,here. of the most challenconditions, and these forces have himpact on the larger economy.Coping With Market VolatilityA disciplined investment approach ifor handling market downturns.
Equity Award Plans Only (AwardChoice )Step 2: Enter your Social Security or Account Number.2For U.S. participants,please enter your SocialSECURITY VERIFICATIONSecurity Number or9-digit Account Number.Social Security/Account Number:Enter with no dashes or spaces.(XXXXXXXXX) For non U.S. participants,please enter the 9-digitAccount Numberpreviously provided to you.Privacy StatementTerms & ConditionsClick “Continue”PreviousContinue Copyright 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated
Equity Award Plans Only (AwardChoice )Step 3: Enter your Social Security or Account Number and Personal Identification Number (PIN).3SECURITY INFORMATIONIn order to provide you with a high level of security please answer the questions below. The data will be used forverification purposes and to allow you to create your User ID and Password.Enter your Social SecurityAll responses are required.Number or Account Number.What is your Social Security/Account Number? What is your PIN? ResetFor U.S. and non U.S. ParticipantsCancelEnter the 5 to 12 digit Personal IdentificationNumber (PIN) that you received via mail. If you donot know your PIN, click on Forgot Your PIN toanswer additional security questions.Privacy StatementTerms & ConditionsThe “Forgot Your PIN” buttonwill take you to additionalsecurity questions.PreviousContinueClick “Continue”. Copyright 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated
Equity Award Plans Only (AwardChoice )Step 4: Enter the requested information and click “Submit”.4SECURITY CONFIRMATIONCreateyour personaluser IDID and Password below. Re-type your new Password for verification purposes and clickChoosea UserSubmit(must be 8-20 characters).User ID:johnsmithEnter 8 to 20 characters, no blanksFor privacy purposes, we recommendChoose a Password not using a tax identification number,such as your social security number.(must be 6-12 characters).Enter 6 to 12 characters.Note Password is case sensitive.Password:Choose a Hint Questionand Provide the Answer.Verify Password:Hint Question:Hint Answer:Reset Nonee Selected Please select and answer ONE of the“hint” questions. This hint question willbe used in the event that you need toClickReset your Password.Submit“Submit”.
Equity Award Plans Only (AwardChoice )Step 5: This confirms that your new User ID and Password have been created.5USER ID AND PASSWORD CONFIRMATIONYour new User ID and Password has been created. It is recommended that you record this User ID and Passwordinformation and keep it in a safe place.Click “Continue” to return tothe Login page. Enter yourYou will need this information for the following:new User ID and Password. To access Benefits OnLine . To process transations on Benefits OnLine (Password only). To access the Merrill Lynch Interactive Voice Response Systems (Password only).Continue Click Continue to log into Benefits OnLine .Privacy StatementTerms & Conditions Copyright 2009 Merrill Lynch, Pierce, Fenner & Smith Incorporated
How to access your bene t plan information For 401(k), Deferred Compensation, De ned Bene t and Equity Award Plans For Equity Award Plans Only
