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2021 – 2022 Vietnam Student Guide60 dayTerm30 day 1002nd week3rd week4th week5th week6th week7th week8th week9th week 50Note: Only students enrolled in the DBA program are eligible forthis Term incomplete option.Fees and shipping & handling charges are non-refundable andsubject to change.70%60%50%40%30%20%10%0%Sample Refund Calculation: The following tables pertainto the sample refund calculation. Table 2 denotes theinstitutional charges. Table 3 is a sample refundcalculation.Payment OptionsFULL PAYMENTThis plan allows students to pay 100% of their tuitionupon submission of an enrollment.Note: There may be additional Vietnam Supporting Fee andTextbook charges not included in the sample refundcalculations below. Please consult the Vietnam CampusManager for more information.INSTALLMENT PLANThis plan allows students to pay tuition in twoinstallments. The first installment (50% of the totaltuition) will be due upon submission of an enrollment.The second installment (remaining 50% of the totaltuition) will be paid seven months after the firstinstallment. Examinations will not be graded if thestudent’s account is past due.Table 2 – Institutional ChargesCSU Institutional ChargeTuition (3-credit graduate course)One-time Registration Fee – 20%Note: For alternate payment options, please contact theVietnam Campus Manager.Amount 606 121.20Table 3 – Sample Refund Calculation*Student requests to drop course AFTER the first week,i.e. in Week 2, (and after the 7-day cancellation periodfrom the time of enrollment):CSU Institutional ChargeEligible RefundTuition (3-credit graduate course) 606One-time Registration Fee( 121.20)Net Remaining Tuition 484.80Refund Percentage80%Eligible Refund 484.80 x 80% 387.84Tuition Refund PolicyVIETNAM TERM, LIFEPACE LEARNING, AND TERMStudents who wish to drop/withdraw (See Official CourseDrop/Withdrawal Policy) from a course or withdraw fromtheir program are encouraged to complete the OfficialCourse Drop/Withdrawal Form provided by Vietnamoffice; however, students may withdraw in any mannerby contacting the Office of the Registrar. Any refunds duewill be issued within 30 calendar days from the date thecourse/drop withdrawal request is submitted to theVietnam office. All students who drop/withdraw from acourse after the drop date (7 calendar days) will becharged a one-time 20 percent Registration Fee(maximum of 200 per degree program). The remainingtuition will be refunded based on the course start dateand the tuition percentage amounts listed below.LIFEPACE LEARNINGTable 4 displays the percentage of tuition returned to thestudent minus the application and/or registration feeAFTER the listed timeframes.Table 4 – Percent Return*Percent return is effective after the timeframe.VIETNAM TERMTimeframe*1st week2nd week3rd week4th week5th weekTable 1 displays the percentage of tuition returned to thestudent minus the application and/or registration feeAFTER the listed timeframes.Table 1 – Percent Return*Percent return is effective after the timeframe.Timeframe*Percentage returned to student1st week80%Percentage returned to student80%60%40%20%0%Sample Refund Calculation: The following tables pertainto the sample refund calculation. Table 4 denotes the8

2021 – 2022 Vietnam Student Guideinstitutional charges. Table 5 is a sample refundcalculation.Table 8 – Institutional ChargesCSU Institutional ChargeTuition (3-credit doctoral course)One-time Registration Fee – 20%Note: There may be additional Vietnam Supporting Fee andTextbook charges not included in the sample refundcalculations below. Please consult the Vietnam CampusManager for more information.Table 5 – Institutional ChargesCSU Institutional ChargeTuition (3-credit undergraduatecourse)One-time Registration Fee – 20%Amount 921 184.20Table 9 – Sample Refund Calculation*Student requests to drop course AFTER the secondweek, i.e. in Week 3, (and after the 7-day cancellationperiod from the time of enrollment):CSU Institutional ChargeEligible RefundTuition (3-credit doctoral course) 921One-time Registration Fee( 184.20)Net Remaining Tuition 736.80Refund Percentage60%Eligible Refund 736.80 x 60% 442.08Amount 462 92.40Table 6 – Sample Refund Calculation*Student requests to drop course AFTER the secondweek, i.e. in Week 3, (and after the 7-day cancellationperiod from the time of enrollment):CSU Institutional ChargeEligible RefundTuition (3-credit undergraduate 462course)One-time Registration Fee( 92.40)Net Remaining Tuition 369.60Refund Percentage60%Eligible Refund 369.60 x 60% 221.76TERMTable 7 displays the percentage of tuition returned to thestudent minus the application and/or registration feeAFTER the listed timeframes.Table 7 – Percent Return*Percent return is effective after the timeframe.Timeframe*Percentage returned to student1st week80%2nd week60%3rd week40%4th week20%5th week0%Sample Refund Calculation: The following tables pertainto the sample refund calculation. Table 7 denotes theinstitutional charges. Table 8 is a sample refundcalculation.Note: There may be additional Vietnam Supporting Fee andTextbook charges not included in the sample refundcalculations below. Please consult the Vietnam CampusManager for more information.9

2021 – 2022 Vietnam Student GuideIV. ONLINE LEARNING OPTIONSVietnam TermStudents enrolling in the MBA program in Vietnam areenrolled in a cohort learning option. This option consistsof four starts per academic year with each term being 12weeks in length and a one-week break provided for Tet(Vietnamese New Year) in January or February each year.The academic year for the Vietnam learning optionbegins in Term 1 and ends with Term 4. All coursecontent is provided in English.Students in the MBA and BBA programs may enroll in LPLcourses at any time. Start dates are defined andcommunicated to the student following enrollmentprocessing. Although the standard length of an LPLcourse is ten consecutive weeks (the end date is set tenweeks from the course start date), students can progressthrough a course in as few as four weeks or extend thecourse to as many as 18 weeks.Students enroll through the Vietnam offices located inHanoi and Ho Chi Minh City. Two courses per term areoffered in both locations. Courses offered in thislearning option are in a hybrid format. These coursesutilize asynchronous delivery through the BlackboardLearning Management System; lectures by course facultyusing zoom; tutor-led sessions held two days per week ateach location; and face-to-face review of coursematerials by CSU faculty, who, if travel to Vietnam ispossible, travel to Hanoi and Ho Chi Minh City during thelast weeks of each term to review for and administer thefinal exam. If travel to Vietnam is not possible, facultylectures are delivered virtually and synchronously byzoom and the final exams are conducted in Blackboard.Course learning outcomes, assignments, andassessments in this cohort learning option align withcourses offered in the previously mentioned learningoptions.Additional time beyond the normal course length of tenweeks requires the purchase of a course extension. Thecourse end date is the only required deadline. Studentsin LPL courses can submit assignments and completeassessments throughout the duration of the course;however, all course work must be submitted beforemidnight on the evening of the course end date toreceive credit for the completed academic work.The Doctor of Business Administration (DBA) program isnot offered in this learning option.TermThe Term learning option has defined start and end datesconsisting of nine weeks (56 days) of instruction in eightunits of study. Instruction begins on Wednesday andends on Tuesday. The Term learning option is designedfor distance education students to interact with theirinstructor weekly. Students enrolled in the Term optionfollow defined submission dates for all academic work.This learning option provides a structured frameworkthat facilitates on-time course completion, allowingstudents flexibility throughout the week for assignmentcompletion. Designated login times are not required.Students complete and submit course work at acontinuous and pre-determined pace throughout theterm. In addition to weekly assignment/assessment duedates, students also interact with course faculty andother class members through weekly discussion boards.The cohort learning option is only for courses offered ineach city that have 10 or more students enrolled.Vietnam students in courses with fewer than 10 studentsare enrolled in the CSU Term or LifePace Learningoptions.LifePace LearningLifePace Learning (LPL) is an online correspondencelearning model and provides a flexible, asynchronouslearning format for CSU students. The flexibility of thislearning option allows the student to complete courseswithin a timeframe that aligns with the student’sschedule and learning preference.All CSU degree programs are eligible for this learningoption.10

2021 – 2022 Vietnam Student GuideV. ACADEMIC POLICIESThe following policies contain non-substantivemodifications to better serve the Vietnam studentcommunity. This section contains a complete list ofpolicies and their respective locations. Students areencouraged to speak with the Vietnam Campus Managershould questions arise.The waiver is granted on an individual enrollment basisand students are expected to meet the aboverequirements for each waiver approval. The maximumcourse load allowed is 9 concurrent semester hours.*A full-time load in a ten week period is six semester hours forundergraduate and three semester hours for graduate.Academic Course Load PolicyVIETNAM TERM COURSE LOAD POLICYColumbia Southern University (CSU) expects students toprogress through their program of study at a pace inwhich students can be successful. CSU encouragescontinuous, full-time enrollment to ensure timelygraduation.Normal course load is 6 semester hours (2 courses) in agiven 12-week period. This learning option allowsstudents to complete their course(s) as quickly as 12weeks or extend beyond the normal 12 weeks for anadditional fee, not to exceed 20 weeks. Students mayenroll in 9 semester hours (3 courses) concurrently withapproval from the Assistant Provost for Special Programs.The CSU International Project Manager will seek to attainincreased load approval upon submission of theenrollment request, and students requesting to exceednormal course load must meet the followingrequirements:Some students may wish to progress through theirprogram of study at a faster pace. These students areencouraged to work closely with the CITC StudentServices staff and/or the Vietnam Campus Managerwhen accelerating course completion beyond the normalcourse load described below, to develop a plan that willlead to success. LIFEPACE LEARNING COURSE LOAD POLICYNormal course load in the LifePace Learning option is 6semester hours (2 courses) in a given 10-week period.This online learning option allows students to completetheir course(s) as quickly as 4 weeks or extend beyondthe normal 10 weeks for an additional fee, not to exceed18 weeks. Students may enroll in 9 semester hours (3courses) concurrently with the Assistant Provost ofSpecial Program’s approval. The CSU InternationalProject Manager reviews and attains approval of courseloads upon submission of the enrollment request, andstudents requesting to exceed normal course load mustmeet the following requirements: Have completed at least 12 semester hours(undergraduate), or 6 semester hours(graduate), at CSU in current degree programHave a minimum established GPA of 3.5Maintain reasonable academic progressRead and understand the CSU probation,suspension, and dismissal policiesThe waiver is granted on an individual enrollment basisand students are expected to meet the aboverequirements for each waiver approval.*A full-time load in a twelve week period is nine semester hoursfor undergraduate and six semester hours for graduate.Note: Students enrolled in the DBA program should refer to theDBA Academic Course Load Policy in the Student Handbook.Have completed at least 12 semester hours(undergraduate), or 6 semester hours(graduate), at CSU in current degree programHave a minimum established GPA of 3.0Maintain reasonable academic progressRead and understand the CSU probation,suspension, and dismissal policiesGrading PoliciesCSU students can view course grades at any time throughBlackboard or by visiting the myCSU Student Portal. ThemyCSU Student Portal provides students the option to print11

2021 – 2022 Vietnam Student Guidecourse grade reports, review all assignment grades forcourses completed at CSU, and print an unofficial transcript.be assigned as a placeholder until an earned grade isdetermined.Course specific grading information is available within eachCourse Syllabus, to include assignment weights.GRADE POINT AVERAGEThe grade point average (GPA) is computed by dividingthe total number of quality points by the total number ofhours completed.GRADING SYSTEMThe following scale is used to determine final course gradesand are recorded on the CSU transcript unless noted:GradingABCDFWW/FIIPRDN*DPDC*SGRADING RUBRICColumbia Southern University has established functionalscoring rubrics for all assignment types (e.g., researchpaper, case study, article critique). The rubrics arelocated in Blackboard units with the assignments and areavailable for student review. Faculty apply the rubrics toevaluate the assignments and enter the scores andfeedback directly into the rubric located with theassignment. There are also non-functional scoringrubrics for written response assessment items anddiscussion forums. The written response rubric is foundin the unit assessment directions, and the discussionforum rubric is found in the Unit I Discussion Board.Faculty apply these rubrics in scoring the items andprovide summative feedback in the “Feedback toLearner”, which is found in the gradebook.Quality Points per aw/FailIncomplete/ExtensionIn ProgressRetakeDropped for Non-AttendanceDropped from CourseInstitutional DropSatisfactory ProgressUnsatisfactory ProgressUW/UWithdrawal/Unsatisfactory*Not recorded on the CSU 00.000.000.000.000.000.00GRADING TIMEFRAMESCSU requires all assignments to be graded in a timelymanner. GRADE DESCRIPTIONSFinal course grades of A, B, C, and D generate qualitypoints as described in the grading system table, areincluded in the cumulative grade point average (GPA),and are counted towards hours attempted to determineSatisfactory Academic Progress (SAP). Course grades of W, I, IP, R, DN, DP, DC, S, U, and W/U donot generate quality points and are not normallyincluded in the cumulative GPA. However, grades of W,I, R, S, U, and W/U are calculated as attempted hours todetermine SAP.Unit Assessments and Final Examinations arerequired to be graded within three days ofsubmission.Papers, Projects, Article Critiques, and CaseStudies are required to be graded within fivedays of submission.Assignments in the DBA program may allow aseven, ten, or fourteen-day grading timeperiod.Please Note: There may be times in which a grading delaycould occur due to extenuating circumstances. Thesedelays will be communicated appropriately.While final grades of F and W/F do not generate qualitypoints, they are included in the GPA and countedtowards hours attempted to determine SAP.ASSIGNMENT SUBMISSION TIMEFRAMESVietnam Cohort Term Learning Option: Cohort Term courses are 12 weeks in length. All assignments are required to be submittedby the end of the 10th week according to thesubmission dates as outlined above. The last two weeks of the term are designatedtime for the US professor to visit, lecture, andadminister the Final Exam.A grade of IP is assigned as a placeholder when a studentis in the process of completing a course during originalcourse start and end dates. In cases where a student hasbeen granted additional time to complete courseassignments (Incomplete or Extension), a grade of “I” will12

2021 – 2022 Vietnam Student Guide A 50/50 policy on turning in assignments isapplied. The first half of course assignmentsmust be completed and submitted by the endof week five. Students will turn in theassignments for the second half of the courseby week ten of the course.Any assignments not submitted by the requireddeadline may result in the following gradereductions:o 7 days past due – 5 pointso 8-14 days past due – 10 pointso 15 days or more past due – 15 pointsCourse ExtensionsAny student who needs time in excess of 10 weeks(Lifepace) or 12 weeks (Vietnam Cohort Term) tocomplete a course may request an extension from theUniversity. Students are encouraged to submit theCourse Extension Request Form on or before the courseend date; however, requests must be submitted no laterthan three (3) calendar days after the course end date,unless approved by the Lead Faculty. Three extensionoptions are available to students, each with associated,non-refundable processing fees: 15 days for 25, 30 daysfor 50, and 60 days for 100. The total length of thecourse extension is not to exceed 60 days. Additionaltime applied to a course will begin at the previous courseend date. The student should allow up to three (3)business days to process an extension prior to the firstassignment due date.CONTESTING GRADESStudents who feel that a grade awarded is inconsistentwith published policy, course syllabi, rubric item, orassignment requirements should address the grade withtheir faculty member during the course. At theconclusion of the course, should the student remaindissatisfied with the rendered grade, the student maycontest the grade by following the steps outlined withinthe Academic Complaint and Grievance Policy.Students provided an extension will see a grade of “I”until the course is complete. A grade will replace thisplaceholder upon completion of the extension period. Atthat time, unsubmitted course assignments will beassigned a grade of zero. The student’s grade will becalculated on the weighted scores earned on all courseassignments. The final course grade will replace theplaceholder of “I”.RELATED POLICIESStudents enrolled in CSU courses, including the DBAdissertation courses, are expected to meet attendanceand participation requirements. Please refer to theAttendance Policy and Unofficial Withdrawal Policy tolearn more details.Other Considerations A course extension request should not besubmitted for a course in which assignmentsneed to be resubmitted or if all assignmentshave been submitted and/or graded. Students approved for an extension forfeit theoption

2021 -2022 Vietnam Student Guide 6 2021 - 2022 Observed SU Holidays University offices are closed annually in observance of the following holidays: Holiday Date(s) Independence Day July 5, 2021 Labor Day September 6, 2021 Veterans Day November 11, 2021 Thanksgiving November 24-26, 2021 Christmas December 23-27, 2021 New Year's Day December 31, 2021