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The City of Charlotte invites applications forChief Operating OfficerCharlotte Douglas International Airport (CLT)Charlotte, NCExecutive Search Services Provided By ADK Consulting & Executive Search
The AirportCharlotte Douglas International Airport (CLT) is a City ofCharlotte department comprised of more than 700 full and part-time employees.CLT serves as an enterprise fund and uses no local taxmoney to pay daily operating costs. Revenue generatedby the airport, including parking, concessions, landingfees, rental cars, advertising, cargo, fixed-base operator,and airline rentals, pays for Airport operations.As the 5th busiest airport in the world and second largesthub to the world’s largest airlines, American Airlines, CLTserved more than 43 million passengers in 2021.CLT offers nonstop service to 183 destinations, including36 international locations and three U.S. territories,averaging 1,400 daily arrivals and departures last year.Due to COVID-19, both passenger numbers and aircraftoperations have declined in 2020 and 2021 but aresteadily rising.Charlotte Douglas remains one of the fastest growingairports in the country with a keen eye toward the future.Destination CLT, a 3.1 billion development plan, kickedoff in 2015. It includes construction of the elevatedroadway, terminal expansions, concourse renovationsand a fourth parallel runway to meet immediate growthdemand. At CLT we like to say, “We’re Building an AirportFit for the Queen,” in a city also known as the QueenCity.page 2
The Airport (continued)Touted as an economic engine of the Carolinas,CLT contributes 24.6 billion to the local region andgenerates 6.8 billion in personal income and 1.3 billionin state and local taxes each year.CLT management oversaw a 195 million operatingbudget in fiscal year 2022. At the helm of the strategicleadership team are the aviation director/chief executiveofficer, chief operating officer, chief business andinnovation officer, chief financial officer, lead counsel anda team of directors, senior and middle managers.The management team at Charlotte Douglas follows sixcore strategic principles: Safety and Security, CustomerFocus, Strategic Growth, Asset Preservation, ValueEmployees and Strong Partnerships.Historically, CLT is revered within the aviation industryas an exceptional value by providing a cost effective andreliable platform for its airline business partners. CLT’snet cost per enplaned passenger is among the lowest forlarge hub airports in the country.CLT boasts a 1.8-million square foot terminal with 5concourses, 114 gates and more than 100 concessions.Charlotte Douglas is located approximately sevenmiles from the city’s central business district in uptownCharlotte. It occupies 6,000 acres of land located withinthe city and is accessible within minutes from Interstate85, Interstate 77, and Interstate 485.page 3
The CommunityPeople keep coming to live in the Charlotte area. Nearly100 people a day, in fact. Why do they come to theCharlotte Region? They come for jobs in a healthy andgrowing economy with thriving health care, finance andprofessional services sectors ranked and a thrivingtech sector growing twice as fast as the nationalaverage. They come to start and grow businesses ina state with the lowest corporate tax rate and a citywith an educated, talented, and innovative workforce,consistently ranked in the top three best places to starta business. They come for lower cost of living andaffordable real estate in neighborhoods suitable for anylifestyle – from vibrant urban centers to suburban culde-sacs to quaint small towns and rural areas. And 226days of sunshine a year doesn’t hurt either.Charlotte boasts a friendly, diverse, and creative class ofpeople who thrive on adventure, inclusiveness, and theconstant curiosity to seek what’s new and what’s next.What makes us a standout on this great, big map ofphenomenal places? We’re not just one of a kind; we’reone of every kind.From the diversity of our residents to our colorful history,which you’ll find represented in every corner, Charlotteis a melting pot. We’re a heaping spoonful of naturalbeauty and metropolitan splendor. We’re a blend ofinventive chefs, talented artists, fierce athletes andmission-minded gamechangers. We’re equal parts funkyand eclectic, traditional, and charming. We’re a mix ofnight owls, early risers, and all-day adventurers. We’rea dash of every different language and a sprinkle of theworld’s cultures.Want a taste of the town? Order a plate of barbecue ora banh mi sandwich from one of the food trucks roamingthe streets. Admire the rare artwork housed in our manymuseums. Snap a selfie with an 18th-century statue.Sip something crafty at a South End brewery. Take ina Broadway show in Uptown. Shop stylish threads inSouth Park. Scale Crowders Mountain. Ride the BootyLoop in Myers Park. Groove to live music in NoDa. Toastcocktails in Plaza Midwood. Get behind the wheel of arace car in Concord. Celebrate at a cultural festival inDilworth. Whatever you do in Charlotte, we invite you tomake it your own.Charlotte was founded by European settlers in 1768,when King George III still ruled the Colonies. Theynamed the new hamlet after the King’s wife, QueenCharlotte, and gave the surrounding county the nameMecklenburg in honor of her majesty’s birthplace inGermany. Today, find statues of the queen on NorthCollege Street and in front of Charlotte DouglasInternational Airport.page 4
Arts & Culture: A haven for talent, Charlotteis a canvas for artistic expression. State-of-the-artperformance venues set the stage for mesmerizingproductions spanning Broadway to local theater. Eyecatching public art begs for photo ops. And renownedart museums showcase work by the greatest visionariesfrom across the globe and across time.Outdoors: Whether your thrill comes from conqueringmountains, navigating whitewater rapids, skippingwaves, or trekking through nature-filled trails, Charlotteinvites you to experience every kind of offering underthe sun. Lace up your tennis shoes, slather on somesunscreen and get ready for unforgettable adventure.Family Friendly: Charlotte is a city that knowshow to play. Whether your kid’s idea of fun is riding therapids, rocketing around a racetrack, or standing so stillbutterflies land on their shoulders, Charlotte will bringout their smiles. The Discovery Place museums take“interactive” to a new level. At Discovery Place Science,kids can create music with light beams, build PVC pipestructure or take in a show in the The Charlotte ObserverIMAX Dome Theatre and Discovery 3D Theatre.An innovative joint-venture between Children’s Theatreof Charlotte and the Public Library of Charlotte andMecklenburg County, ImaginOn features a full season oftheater for kids and an award-winning children’s librarywith free activities sprinkled throughout the whimsicalbuilding. While preschoolers play dress-up on a stage,teens create animation videos in their own studio.Adult race fans appreciate the 40,000 square feetof exhibits celebrating the Piedmont’s homegrownsport, but kids really love the interactive features atthe NASCAR Hall of Fame.Charlotte named as one of theTOP DIGITAL CITIES in 2021by The Center for Digital GovernmentEating and Drinking: Charlotte dinners pairambiance with exceptional flavor. Welcoming andcozy, Mama Ricotta’s has served New Haven-style pizzaand authentic Italian cuisine since 1992. And at KindredRestaurant in Davidson, a James Beard-nominated chefserves incomparable homemade pastas in a restored1920s structure. Try Fahrenheit for a meal with a skyhigh view, or experience the city’s culinary innovationat 5Church, seated at the corner of 5th and Churchstreets. Mimosa Grill, Aria, Halcyon Flavors from theEarth, Rooster’s Wood-Fired Kitchen and more arewithin walking distance in Uptown.page 5Source: charlottesgotalot.compage 5
The PositionThe Chief Operating Officer (COO) is responsible forall aspects of airport operations at Charlotte DouglasInternational Airport (CLT). The COO provides strategicleadership, vision and staff support in accomplishingthe effectiveness of airside operations, landsideoperations, terminal operations, airport security, gatemanagement, emergency management, and the airportoperations center. The COO also may be assigned asa delegate for the Chief Executive Officer (CEO) in hisor her absence. The COO is a member of the Airport’sexecutive staff and directs and manages all aspectsof CLT’s vision and mission as related to operations,including the development and implementation of goals,objectives, policies and priorities for assigned areas.He or she works in concert with the CEO and othermembers of the Airport leadership team to developand implement strategies to increase capacity andimprove Airport efficiency and effectiveness. The COOestablishes and maintains effective relationships withAirport stakeholders including City departments (Fireand Police), Airport tenants, the City Council, and stateand federal regulatory agencies. The COO reviewsand approves all Airport operations actions to meetFederal Aviation Administration (FAA) and TransportationSecurity Administration (TSA) regulations andcompliance matters. Additionally, the COO participates inpreparing the Airport’s emergency response plan and insubsequent emergency exercises.For a complete job description, click here.page 6
The Ideal CandidateRequires a master’s degree plus five years ofexperience, a bachelor’s degree from an accreditedcollege or university and seven (7) years of experience,or an equivalent combination of education and relevantwork/industry/military/job specific experience thatprovides the necessary knowledge, skills, and abilities tosuccessfully perform the essential job duties.Salary and CompensationThe starting salary range for this position is 191,686- 223,634 DOE. An exceptional candidate may beeligible to receive a starting salary slightly above rangewith approvals. There is an attractive benefits packageand relocation assistance.How to ApplyTo apply online, click here.Deadline for applications: July 12, 2022Contact for this search is:Sybil Murphy, SHRM-SCP, CCP, CBPsybil@adkexecutivesearch.comPlease note: After your application is complete, you willreceive an important email from us. Please check yourinbox and your junk/spam folder, and if you have notreceived our email, please notify us at:admin@adkexecutivesearch.com.page 5page 7
Touted as an economic engine of the Carolinas, CLT contributes 24.6 billion to the local region and generates 6.8 billion in personal income and 1.3 billion in state and local taxes each year. CLT management oversaw a 195 million operating budget in fiscal year 2022. At the helm of the strategic
