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On-Demand WebinarsA complete list of every on-demand webinar STAR12 has to offerHuman ResourcesADA & Reasonable AccommodationThe Essentials of Effective EmployeeHandbooksFundamentals of Paid-Time-OffPolicies in Today’s WorkplaceHealth Savings AccountsBuilding Trust & Cooperation AcrossOrganizational LinesHow to Avoid Mistakes WhenReading & Signing ContractsBulletproof DocumentationHow to Avoid Wrongful TerminationLawsuitsCOBRA ComplianceCollaboration Skills in the WorkplaceContractor or Employee? How toKnow the DifferenceHow to Conduct Effective InterviewsHow to Conduct Effective WorkplaceInvestigationsHow to Prevent Retaliation LawsuitsHow to Read Financial StatementsHow to Use Social Media to RecruitHigh-Quality EmployeesHow to Write Effective JobDescriptions . in Half the TimeInternet & E-mail MonitoringKeys to Effective EmployeeOrientationHow to Conduct a Competitive PayAnalysisKeys to Handling MySpace,Facebook, Blogging, and More atWorkHow to Control Workers’Compensation CostsManaging Employee Leave &AbsenteeismDelegation Skills for Managers &SupervisorsHow to Create a Cost-EffectiveCompetitive Employee BenefitsPackageManaging Employees Who AreStretched to the MaxDeveloping Effective Dress CodePoliciesHow to Create a Payroll ProceduresManualDeveloping Trust and Respect in theWorkplaceHow to Create and PresentCompelling Business Arguments forYour IdeasCritical Thinking & Problem SolvingSkillsDealing with the Dreaded “C”: Conflictin the WorkplaceDeveloping Your Leadership VoiceEffective Criticism & Discipline Skillsfor ManagersEmergency Response & DisasterPlanningHow to Effectively CommunicateEmployee Benefits CommunicationEthics in the WorkplaceExempt vs. Nonexempt:Understanding FLSA’s EmployeeClassification StandardsHow to Effectively Supervise Off-SiteEmployeesHow to Facilitate Meetings EffectivelyHow to Handle Tricky EmployeeAbsenteeism ProblemsHow to Legally Terminate PeopleWith Attitude ProblemsHow to Plan Successful EventsHow to Prevent FMLA Abuse1 of 6No More Bad HiresPayroll Taxes 101Practical HIPAA Compliance TrainingCreating a Plan for Preventing &Handling Workplace ViolencePreventing Discrimination, Leave &Harassment LawsuitsPromoting Sensitivity and Tolerancein the WorkplaceRecords Retention & Destruction forHuman Resources
On-Demand WebinarsHuman Resources,continuedThe Essentials of EmployeeOnboardingThe Ins and Outs of Effective HRPoliciesThe Manager’s Guide to HandlingEmployee ConflictTime Management TipsUnderstanding the Legal Ins andOuts of Maternity LeaveUntangle the Triangle: FMLA,Workers’ Comp, and ADAVariable CompensationWage and Hour Land Mines in a 24/7Connected WorldWorkplace Wellness ProgramsWriting With Diplomacy, Tact &FinesseWriting and Enforcing AffirmativeAction PoliciesAccounting& FinanceCommunicating With Tact & FinesseCost-Saving Strategies for AccountsPayableThe Essentials of Active ListeningCut and Control CostsEssentials of Bankruptcy Law forCollections ProfessionalsFraud Detection & Prevention forAccounts PayableHarnessing the Power of Excel Database FeaturesHow to Collect More Money!How to Communicate FinancialInformation to EmployeesHow to Read Financial StatementsHow to Think Like Your CustomersThinkHow to Use Crystal ReportsHow to Use Microsoft Excel PivotTables to Easily Summarizeand Analyze DataMaking QuickBooks Work for YouMastering Excel Functions &FormulasMastering Microsoft Excel MacrosRecords Retention, Retrieval &Destruction for Accounts PayableTelephone Skills for Customer2 of 6Service & Sales ProfessionalsThe Art of Striking Great Deals WithVendors & SuppliersTime-Saving Microsoft Excel Tips &Shortcuts For Every UserUnderstanding, Developing, andImplementing Effective InternalControlsWriting With Diplomacy, Tact &FinesseOperationsEmergency Response & DisasterPlanningHow to Be a Tough-as-NailsNegotiatorHow to Control Workers’Compensation CostsOSHA Record-keeping ComplianceCreating a Plan for Preventing &Handling Workplace ViolenceThe Art of Striking Great Deals WithVendors & SuppliersThe Essentials of Front Desk Safety& Security
On-Demand WebinarsCommunicationAvoid the Top Ten Most CommonWriting BlundersGossip and Grapevines in theWorkplaceThe Business Grammar “CrashCourse”Breaking Bad Communication HabitsHandling Personality Clashes in theWorkplaceThe Essentials of E-mail andBusiness WritingThe Introvert’s Guide to BuildingRapport With Anyone, AnywhereTop 10 Public Speaking Mistakes &How to Avoid ThemHow to Create and PresentCompelling Business Arguments forYour IdeasWorking Successfully WithHigh-Maintenance PeopleBuilding Trust & Cooperation AcrossOrganizational LinesBusiness Grammar Tips, Tricks, &TechniquesBusiness Proofing & Editing MadeEasyBusiness Writing EssentialsCollaboration Skills in the WorkplaceCommunicating Through E-mail: Top10 Dos and Don'tsCommunicating With Tact & FinesseConfidence & Assertiveness Skills forWomenConflict & Confrontation Skills forWomenCopywriting FundamentalsThe Essentials of Active ListeningCreating Open CommunicationChannels in the WorkplaceDealing With the Dreaded “C”:Conflict in the WorkplaceDeveloping Trust and Respect in theWorkplaceDeveloping a Perpetually PositiveAttitudeGetting Results Without AuthorityHow to Develop EffectivePresentationsWriting With Diplomacy, Tact &FinesseHow to Handle Emotionally ChargedSituations In the WorkplaceTechnologyHow to Handle Emotions UnderPressureAdobe Illustrator How to Present Your Ideas EffectivelyHow to Reach Agreement . WhenYou Really Don’t Agree WithSomeoneHow to Remain Cool and Collected inChallenging ConversationsHow to Work Effectively with PeopleWho Act, Think & Work SO DifferentlyFrom You!Adobe InDesign EssentialsGetting Started With MicrosoftProject Harnessing the Power of Excel Database FeaturesHow to Avoid the WORSTPowerPoint Mistakes People MakeHow to Build Microsoft Access TablesMaster the Secrets of PersuasiveCommunicationHow to Format Tables, Charts, andColumns in Microsoft Word Microsoft Project Tips and TricksHow to Get Started With Microsoft Access Public Speaking Without FearSecrets of Clear CommunicationTechniques of Successful TechnicalWriting3 of 6How to Use Adobe Acrobat How to Use Crystal Reports
On-Demand WebinarsTechnology,continuedHow to Use Microsoft Excel PivotTables to Easily Summarize andAnalyze DataMastering Excel Functions &FormulasMastering Microsoft Excel MacrosMicrosoft Office 2010:New Features and Smart Tips,Techniques, and Shortcuts Outlook Tips, Tricks & TechniquesMicrosoft Project Tips andTechniquesMicrosoft Project : Tracking Projectsand Creating Project ReportsThe Beginner’s Guide to GoogleAnalyticsHow to Effectively Support MultipleBossesThe Quick & Easy Way to CreateMicrosoft PowerPoint PresentationsHow to Go From Drained toEnergizedSecrets of Successful BlogsHow to Manage Priorities & TimeMicrosoft Excel Tips & Shortcutsfor Every UserHow to Plan Successful EventsWindows 7: Tips, Tricks &TechniquesiPads: Harnessing the Full Power ofthe Newest Must-Have Tool for Work!PersonalDevelopmentManaging Chaos & Pressure at WorkManaging Creative TalentProactive Career ManagementSimple, Quick, and Stress-FreeOrganization StrategiesStriking a Healthy Work/Life BalanceBusiness Etiquette 101The 7 Dos and Don’ts of BuildingYour Professional ImageMicrosoft PowerPoint SmartShortcuts and Expert SecretsCreating a Professional DevelopmentPlanThe Extraordinary Benefits of PositiveThinking & Self-TalkPhotoshop Fundamentals: Keys toBetter Graphics and PhotosCritical Thinking & Problem SolvingSkillsPhotoshop Fundamentals: WorkingWith Channels and MasksEthics in the WorkplaceThe Working Woman’s Guide toCreating Balance & Letting Go ofStressMicrosoft Word : Manipulating andEmbedding Charts and TablesPhotoshop Shortcuts and Tips forBeginnersPhotoshop Essentials: DesignEffects for Intermediate to AdvancedUsersPower Tips & Shortcuts for CreatingMicrosoft Excel Charts and GraphsSearch Engine OptimizationThe Basics of Pay-Per-ClickAdvertising on Google, Bing, andYahooExtinguishing Burnout & EliminatingJob OverloadHandling Information OverloadHigh-Powered Strategies forInnovative Problem Solving &Decision MakingHow to Avoid Mistakes WhenReading & Signing ContractsHow to Be an Idea MachineHow to Deal With Office Politics4 of 6Time Management TipsUsing Your BlackBerry to Boost YourProductivity
On-Demand WebinarsManagement8 Traits of High-Integrity LeadersBad News Performance ReviewsBuilding Better Team CommunicationBuilding Trust & Cooperation AcrossOrganizational LinesHow to Effectively Supervise Off-SiteEmployeesHow to Facilitate Meetings EffectivelyHow to Give Effective PerformanceFeedback to EmployeesBulletproof DocumentationHow to Handle Emotionally ChargedSituations in the WorkplaceCreative Strategies for Training theUnmotivated or Reluctant LearnerHow to Hold Highly Effective VirtualMeetingsCreative Team-Building Ideas &ActivitiesHow to Keep Your EmployeesEngaged & InspiredDelegation Skills for Managers &SupervisorsHow to Make Sure You Keep YourBest and BrightestDeveloping Your Leadership Voice:How to Be an EffectiveCommunicator Who Gets ResultsHow to Manage a Virtual TeamEffective Criticism & Discipline Skillsfor ManagersEmployee Engagement 101Entrepreneurial Thinking forEmployeesGroup Goal-Setting & ProjectPlanningHow to Be a Super Sales CoachHow to Be an Inspirational LeaderHow to Boost Morale ThroughCommunicationHow to Conduct Effective MeetingsHow to Effectively LeadInterdepartmental Work TeamsHow to Revive the ClassroomExperienceImplementing Job Rotation andCross-Training for Your TeamImproving Mediocre EmployeePerformanceKeys to Improving EmployeeAccountabilityLeadership Skills for Women inManagementLow-Cost & No-Cost Ways toMotivate EmployeesMaking Difficult, Dry SubjectsInteresting & Easy for LearnersManagement Skills for Today’s BusyAdministrative ProfessionalsManaging Cross-Generational Teams5 of 6Managing Employees Who HaveRotten Attitudes or Lousy PeopleSkillsManaging Temporary Workers,Contractors & ConsultantsMotivating Your Sales Team to AimHigh and Think BigPreparing High-Potential Employeesfor LeadershipPromoting Sensitivity and Tolerancein the WorkplaceRecords Management, Retention,and Destruction for AdministrativeProfessionalsSetting Clear Goals & PerformanceExpectations for EmployeesSimple, Smart, and Low-Cost Waysto Recognize & Reward EmployeesStraight Talk for Unproductive andUnderperforming EmployeesTelephone Skills for Administrative &Front-Desk ProfessionalsThe Basics of Effective ProjectManagement & ExecutionThe Manager’s Guide to HandlingEmployee ConflictThe Manager’s Guide to OvercomingBarriers to ExecutionThe Manager’s Role as Teacher andTrainerThe People Side of ProjectManagement
On-Demand WebinarsManagement,continuedThe Secrets of People-CenteredLeadershipThe Supervisor’s Guide to GivingOn-Target Directions, HelpfulFeedback, and Constructive CriticismThe Trainer’s Guide to CreatingInteractive Learning Games &ActivitiesTop 10 Management Survival Skillsfor First-Time SupervisorsTop 10 Morale ImprovementStrategiesTurning Around Bad EmployeeBehaviorMarketing & SalesCopywriting Fundamentals:Overcoming Writer’s BlockCopywriting Fundamentals: Writingfor the WebCreating a Facebook Page for YourOrganizationCreating a Social Media Strategy in 5Simple StepsCreating an Environment ofCustomer Service ExcellenceCreating an Innovative CultureCritical Thinking & Problem SolvingSkillsDeveloping Surveys andQuestionnaires: The BasicsEthics in the WorkplaceSearch Engine OptimizationGenerating Solid Sales Leads &ReferralsSecrets for Selling Over the PhoneHandling Confrontational CustomersSecrets to Building, Growing, andManaging Your Facebook Fan BaseHow to Create Attention-GrabbingDesignsSuper Sales Strategies: OvercomingPrice ResistanceHow to Effectively Handle CustomerComplaintsTelephone Skills for CustomerService & Sales ProfessionalsHow to Find and Attract ExcellentCustomer Service ProfessionalsThe Essentials of E-mail andBusiness WritingHow to Handle Emotionally ChargedSituations in the WorkplaceThe Sales Professional’s Guide toUsing LinkedIn and Twitter How to Handle Emotions UnderPressureThe Salesperson’s Guide toReaching Decision MakersHow to Think Like Your CustomersThinkTwitter EssentialsHow to Write Copy That SellsImplementing a Social MediaStrategyKeys to Developing EffectiveE-NewslettersMaking Sense of Web 2.0Mobile Marketing for BeginnersThe Next Generation of CustomerService: Up-to-Date Tips for KeepingYour Customers SatisfiedOvercoming Sales ObjectionsProfessional Typography Tips andTricksSales Success Strategies forProspecting & Cold-Calling6 of 6
Payroll Taxes 101 Practical HIPAA Compliance Training Creating a Plan for Preventing & Handling Workplace Violence Preventing Discrimination, Leave & . Mastering Microsoft Excel Macros Records Retention, Retrieval & Destruction for Accounts Payable Telephone Skills for Customer Operations Emergency Response & Disaster
