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Our online shipping toolFedEx Ship ManagerTM at fedex.comUser GuideBenefits of FedEx Ship ManagerTM at fedex.com Get Rates and Transit Times Schedule Pickups Online Get Full Visibility of YourShipment Status Save Time Preparing Shipments Customs ClearanceDocuments Made Easy Transmit Trade DocumentsOnlinePush proactive email notifications to thesender, recipient or third parties.Generate customs clearance documents withyour air waybill.Save frequently used information for futureshipping needs. You can create a shipment in justa few clicks.Transmit trade documents electronically tosave time and help avoid customs delays.(FedEx Electronic Trade Documents)The recommended OS for our online applications is Windows.The recommended browser is Google Chrome.How to start132Open anaccountIf you don't have a 9-digitaccount number yet, signup from our homepage.Open an accountCreate user IDand passwordGo to fedex.com and click“Sign up/Log in” on the topright-hand side of the page.On the next screen, createuser ID and password.Go to fedex.comand click “SHIP.”Prepare shipping labelsanytime, anywhere overthe internet. Just go tofedex.com and click“SHIP.”There are two versions for FedEx Ship ManagerTM at fedex.com:Comfortable Mode and Compact Mode (new version).Comfortable ModeFollow the step-by-step screens from air waybill creation to pickupreservation. How to use Comfortable ModeCompact ModeFind everything on a single screen from air waybill creation to pickupreservation. How to use Compact ModeClick here for how to use shipping tool only for pickup reservations.

FedEx Ship ManagerTM at fedex.comHow to switch your viewHow to switch your viewComfortable Compact42131234Click “SWITCH VIEW”Select the mode you desireClick “SAVE”Click “CREATE SHIPMENT” (or “Outbound shipment”) toswitch the view to your desired mode

FedEx Ship ManagerTM at fedex.comUser Guide - Comfortable Mode1Create Shipment1 Verify sender’s information The information you enteredwhen opening an account isshown as default. You can also select from“ADDRESS BOOK”. Click “EDIT” to modify sender’sinformation.2 Enter email address for shipmentnotifications (optional) Enter the email address andselect the desired language forstatus updates and notificationsabout this shipment. Select email notification contentfrom dropdown list next to“SELECTED EMAILNOTIFICATIONS”If you need to keep other peopleupdated about the shipmentstatus, you can add their emailaddresses by clicking “ ADDEMAIL ADDRESS” 3 Enter recipient’s information You can also select from“ADDRESS BOOK”. Check box next to “Save as newrecipient in address book” tosave the address4 Enter email address for shipmentnotifications (optional) Enter the email address andselect the desired language forstatus updates and notificationsabout this shipment. Select email notification contentfrom dropdown list next to“SELECTED EMAILNOTIFICATIONS”

FedEx Ship ManagerTM at fedex.comUser Guide - Comfortable Mode2 Shipment Details-11 Select type of packing materialFor your packaging, click “SAVEDIMENSION PROFILE” to store thedimensions for future use. For adding package, click“ ADD ANOTHER PAKAGE”2 Select of liability compensationSelect “Yes” if you want topurchase a higher limit of liabilityfor this shipment. A surcharge will automaticallyapply.3 Verify your shipment detailsClick “EDIT” to modify.4 Select shipping contentsSelect “Documents” or “Items”.For documents, select TYPE OFDOCUMENT, for Items selectSHIPMENT PURPOSE fromdropdown list.3 Service1 Select Ship DateThe shipping date from the day to10 business days is available.2 Select type of servicePick the available service byclicking on the orange button. Choose the best service optionto meet your shipping needs.Click here for the service details. Click dropdown arrow next tothe price for price details.

FedEx Ship ManagerTM at fedex.comUser Guide - Comfortable Mode3 Select Pickup/drop offSelect from the following 3 ways Drop off the package at a FedExService CenterUse an already scheduled pickupat my location.Schedule a new pickup(recommended)Useful TipsYou can edit pick-up address in the sender’saddress section.4 Shipment Details -21 Enter details of shipping item Click “ADD ANOTHER ITEM” ifyou have more than one item. Click “SAVE AS NEW ITEM” tostore the commodity descriptionfor future use. Please fill in all details inENGLISH.* Other languages, which may beacceptable by other service providers,will not be accepted.Useful TipsA commercial invoice is required for all itemsand goods other than documents. Our onlineautomation tools allow you to prepare yourcommercial invoice easily. Please see moredetails here.Also, please enter the details of the item(not only the item name, but also thematerial, intended use, etc.).2Select how to create Commercial Invoice Select desired create method. If you would like to sendcommercial invoiceelectronically to customs withFedEx Electronic TradeDocuments, click “Yes, I want tosend my invoice electronically(recommended)”, then click“UPLOAD” . Please see moredetails here.

FedEx Ship ManagerTM at fedex.comUser Guide - Comfortable Mode5Billing and email notification1 Select PayerYou can change the payer optionfor “Transportation” and “Duties,taxes and fees” payments. Select the payer from Sender,Recipient and Third party andenter the FedEx AccountNumber.Useful TipsIf customs duty or sales tax is incurred,FedEx will make a replacement payment, soyou can set the shipper or third party tocharge the customs duty or consumptiontax.* It may not be possible due to the amountof money and regulations of each country.2 Email for shipping documents (optional)Enter the email address. You cansend shipping labels by email.Useful TipsA fuel surcharge will be assessed based onthe base rate. The surcharge will be updatedweekly. Please check the latest rates here .

FedEx Ship ManagerTM at fedex.comUser Guide - Comfortable Mode6 SummaryConfirm SummaryConfirm all the information in theSummary and click “FINALIZESHIPMENT.”Click “MAKE CHANGES” ifnecessary.7 Print DocumentPrint DocumentsCheck boxes for “Label ” (airwaybill) and Commercial Invoiceand click “Print Documents” andattach them to your package. The tracking number andpickup confirmation number（only if you select pickupbooking online） will bedisplayed. The pickupconfirmation number is notprinted on the shipping label.

FedEx Ship ManagerTM at fedex.comUser Guide – Compact ModeFedEx Ship ManagerTM at fedex.comBeneficial Features of Compact ModeMost of the inputs is completed on one screenDry ice can be selected as a package optionMultiple air waybills can be created in one file (e.g.: Excel)with “BATCH SHIPPING”＊For details, please refer to "BATCH SHIPPING” in the HELP function.1 Create Shipment1 Verify sender’s information From the menu on the left sideof the screen, select “CREATESHIPMENT” Click dropdown arrow at theright end of the “From” columnto display contents. The information you enteredwhen opening an account isshown as default. Edit ifnecessary.2 Enter recipient’s information Click “ ENTER NEWCONTACT” and input recipient’sinformation. (You can also selectfrom ADDRESS BOOK.) If you enter new recipient’sinformation, check “Save as newrecipient in address book” tosave address.

TM at fedex.comTM at fedex.comFedEx ShipManagerFedExShip ManagerGuide– CompactModeUserUserGuide- SingleScreenMode2 Package details1 Select of liability compensationSelect “Yes” if you want topurchase a higher limit of liabilityfor this shipment. A surcharge will automaticallyapply.2 Add Package OptionsIf you would like to add dryice, non-standard packaging, orlithium batteries as an option toyour packages, click dropdownarrow and select the item.3 Select type of packing material Enter dimensions if you select“Your packaging”.Click “ ADD ANOTHERPACKAGE” to add package.4 Select shipping contents Select “Documents” or “Items”.5 Enter details of shipping item Click “ ADD NEW ITEM” Enter the item details andcustoms value. Please fill in all details inENGLISH.*Other languages, which may beacceptable by other service providers,will not be accepted. Check “Save as new itemprofile” and enter “PROFILENAME”, then “SAVE” to storethe commodity description forfuture use.

TM at fedex.comTM at fedex.comFedEx ShipManagerFedExShip ManagerGuide– CompactModeUserUserGuide- SingleScreenMode6Select how to create Commercial Invoice Select “SHIPMENT PURPOSE”from dropdown list, select howto create commercial invoicefrom dropdown list of “INVOICEFOR CUSTOMS”If you would like to sendcommercial invoiceelectronically to customs withFedEx Electronic TradeDocuments, check “Send tradedocuments to customselectronically”, then click“UPLOAD FILE” Please see moredetails here. Useful TipsA commercial invoice is required for all itemsand goods other than documents. Our onlineautomation tools allow you to prepare yourcommercial invoice easily. Please see moredetails here.Also, please enter the details of the item(not only the item name, but also thematerial, intended use, etc.).3 Service1 Select Ship DateThe shipping date from the day to10 business days is available.2 Select type of servicePick the available service fromdropdown list in “SERVICE”. Choose the best service optionto meet your shipping needs.Click here for the service details.

TM at fedex.comTM at fedex.comFedEx ShipManagerFedExShip ManagerGuide– CompactModeUserUserGuide- SingleScreenMode3 Select Pickup/drop offSelect from dropdown list in“Pickup/drop off” Drop off package at a FedExlocation Use an already scheduled pickupat my location Schedule a new pickup(recommended)4 Billing and email notification1 Select PayerYou can change the payer optionfor “Transportation” and“Duties, taxes and fees”payments. Select the payer from Sender,Recipient and Third party andenter the FedEx AccountNumber.2 Email for tracking notification (optional) If you would like to be notifiedby email, enter your emailaddress and select the languageand notification content. If you need to keep other peopleupdated about the shipmentstatus, you can add their emailaddresses by clicking “ ADDANOTHER EMAIL”3 Check charges and delivery time Once you complete inputs for“From” “To” “Package details”“What are you shipping”“Service”, expected deliverytime and shipping costs will bedisplayed.By clicking the “FINALIZE” button, you agree to the FedEx ShipManager at fedex.com Terms of Use and the FedEx terms ofshipping in the applicable FedEx Service Guide and the Shipper'sTerms and Conditions for FedEx Express international shipments.

TM at fedex.comTM at fedex.comFedEx ShipManagerFedExShip ManagerGuide– CompactModeUserUserGuide- SingleScreenMode5 Print DocumentPrint label and commercial invoice Once you finalize shipment,tracking number and pickupconfirmation number （only ifyou select pickup bookingonline） will be displayed.Click “PRINT LABEL” “PRNTINVOICE” to proceed to eachprint screen. You can print your commercialinvoice from this screen byselecting "I want FedEx to helpme create invoice" in theselection of how to createcommercial invoice. HELP functionYou can find out how to use the Single Screen Mode, terms, and precautions. Select “HELP” from the left side of the start screen to display the menu. Select the subject you want to see from the menu to see the details. If you see more subjects, click the drop-down list to see a description.